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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
The Sears of Yesterday is No Longer
by Herbert P. of Memphis, Tennessee written to Sears, Roebuck & Co. Posted Thu May 8, 2008 12:00 pm
1 replies, Last Updated: Fri May 9, 2008 12:04 am

I purchased my entire set of Kitchen appliances from Sears because I felt that they would stand behind their product. What I found was that the Sears of yesterday is no longer.

My Kenmore brand refrigerator has been nothing but trouble. When I purchased it, it came with a 1 year complete warranty and a five year sealed refrigeration system warranty. The label in the door confirms this. When I...

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Walmart Stole My Money
by Brandon S. of Saginaw, Michigan written to Walmart Posted Thu May 8, 2008 12:00 pm
5 replies, Last Updated: Fri May 9, 2008 8:20 am

I recently purchased a vacuum in your Saginaw Michigan store. I used the self checkout lane to pay for this item. The vacuum was a Bissell and is currently priced at $39.99. For this purchase I paid using a $100 bill. To my surprise I only received two $1 bills as change. I approached an employee and they contacted the supervisor of the department. I was then rudely informed that I would have to...

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Uncomfortable Atmosphere at Carl's Jr.
by Lisa G. of Bakersfield, California written to Carl's Jr. Posted Wed May 7, 2008 12:00 pm
5 replies, Last Updated: Thu May 8, 2008 12:38 am

I am a regular customer at the Auburn/Oswell Carl's Jr. here in Bakersfield, CA. I have notice a huge difference in your staff that I wouldn't consider a good thing, actually I would consider my last few visits down right uncomfortable.

I was in your restaurant on May 2nd, around 7:30 P.M. with my 8 year old Daughter, I was placing my order with a woman, but half way through my order she...

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Lose the Bratty Mall Rats, Stater Bros.
by Stella J. of Adelanto, California written to Stater Bros Markets Posted Wed May 7, 2008 12:00 pm
19 replies, Last Updated: Fri May 9, 2008 10:21 am

The hiring manager allows all these rude teenagers to spend their time hiding in the aisles gossiping and complaining. These same 'emo' check out girls are not courteous at all and stand there worrying about their hair and giving you dirty looks. Honestly, this is a quiet desert community, not Beverly Hills! I'm from LA, and I have never seen such snobby little workers. I commute for two hours...

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Disappointed in Samsung Quality and Customer Service
by Thomas M. of Dayton, Ohio written to Samsung Electronics America, Inc. Posted Wed May 7, 2008 12:00 pm
2 replies, Last Updated: Thu May 8, 2008 8:56 am

I am writing to express concern about a Samsung product that I own; an LCD television model number LN-S3251D. I have owned this television for a little under a year-and-a-half and, until lately, greatly enjoyed the performance and qualities this product offered.

Recently, I returned home after having been away for a month to discover that the television was now displaying odd pixilated...

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CitiBank's Credit Card Practices
by TriCounty S. of Gloversville, New York written to CitiBank South Dakota, N.A. Posted Tue May 6, 2008 12:00 pm
29 replies, Last Updated: Thu May 8, 2008 7:48 pm

The Credit Card industry has had the run of the world and Citi Bank Citi Group Tops it all. Recently Congress had hearings with DISCOVER, AMERICAN EXPRESS, to name a few. Do not recall seeing the Citi Group there. But they should have.

With the way this economy has gone under the LEADERSHIP(?) of General George (Custer) Bush and and his predecessors it is no one wonder that teenage and college...

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Horrible Experience at FTD.com
by Catherine Z. of Berkley, Michigan written to ftd.com Posted Tue May 6, 2008 12:00 pm
7 replies, Last Updated: Wed May 7, 2008 8:56 pm

Hello,

I had a recent transaction with FTD.com that has left me furious. I choose to use your company because I had a gift certificate I purchased with points from my credit card provider. The gift certificate was for $40.00 and was only redeemable over the telephone. After exploring the wesbite, I choose a bouquet I liked for Mother's Day at $29.99 and called to place my order.

Upon...

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If You Want Damaged Packages Ship UPS
by Mark P. of Memphis, Tennessee written to United Parcel Service Posted Tue May 6, 2008 12:00 pm
4 replies, Last Updated: Thu May 8, 2008 9:54 am

The company I work for has used UPS for several years and every time we do a trade show, conference, or ship expensive equipment UPS manages to damage or loose the shipping cases or the contents in them.

We recently purchased a gator case to ship a monitor in that came with wheels thinking it wouldn't fall victim to being damaged. Wrong...they almost tore off the wheels and damaged the...

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Stranded Internationally Without Service, T-Mobile
by Scott M. of Lake Worth, Florida written to T-Mobile USA, Inc. Posted Mon May 5, 2008 12:00 pm
4 replies, Last Updated: Mon May 5, 2008 1:29 pm

I am currently traveling in the Philippines and have not had Blackberry data services now for eight days. I have opened ticket number 973624 and have worked with technical support for eight days. No one at T-Mobile has taken any responsibility to resolve this issue and it has cost me thousands of dollars.

I am a seasoned traveler and carry multiple pieces of equipment when I travel including...

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Honda Has Not Met Our Expectations
by Volkan A. of New Rochelle, New York written to American Honda Motor Co., Inc. Posted Mon May 5, 2008 12:00 pm
5 replies, Last Updated: Mon May 5, 2008 4:27 pm

My wife and I purchased our dream car; a 2006 Honda Civic EX two year ago. We have a large extended family with six new vehicles. 3 of these vehicles are Honda, 2 are Acura and only one Toyota.

My family and myself are very loyal Honda customers as these are the best vehicle out there in many ways; best value, environmentally friendly, cool looking, particularly reliable etc.
...

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