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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
Verizon not respecting their customers and commiting fraud and not doing their job.
by . of , written to Verizon Wireless (Cell Phones) Posted Thu January 12, 2017 12:00 pm

Honestly I don't know where to begin. I was going to contact the BBB and found your email. So before I contact them I wanted to let you know what has been happening.
My son bought a Samsung Edge 7 in April 4 2016, due to his work he needed a reliable phone, being in sales he has to have a phone. He also purchased the insurance which he never does. However his job requires a phone that will...

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Scam/Fraud using Gift Certificates!
by . of , written to Jermany Company Posted Mon January 9, 2017 12:00 pm
3 replies, Last Updated: Tue January 10, 2017 8:43 pm

WE recently went to a store and purchased $5000 in gift certificates. We were never ask why we were purchasing the certificates. These certificates were bought to send to a scam artist. We were told by two individuals that our grandson had been arrested and needed Bond money for his relief. WE thought we talked to our grand son on the phone and he said he needed this bond money. It was not our...

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Being rejected my money/bought items, being followed, and threatened with police.
by Savannah G. of Mount Vernon, Kentucky written to Family Dollar Stores Posted Tue January 3, 2017 12:00 pm
5 replies, Last Updated: Fri January 6, 2017 3:05 pm

To whom it may concern,

I have had this issue with the Family Dollar store at Cumberland, KY 40823, For quite sometime now. This time it was in excess. So me and my daughter go into the store around 2PM, almost instantly, we started to be followed by one of the employees. Which was to be expected because the employees do this to almost every costumer that walked into the store. A few...

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Adjustor never got back to me like she said she would??
by Laura R. of Moreno Valley, California written to Government Employees Insurance Company (GEICO) Posted Thu December 29, 2016 12:00 pm
3 replies, Last Updated: Sun January 1, 2017 10:45 pm

My claim adjustor never got back to me She had called me at a time.I was having a friend looking at my car.
I asked if she could call me back later. Her comment oh yes!. I will call you back tomorrow. Well there was NO recall next day.
My friend that had Geico, said they will most likely Not get back to you!!
She was so Right. I have driven for 53 years this is the first accident. I had had...

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Past. Cruise
by . of , written to Carnival Corporation Posted Wed December 28, 2016 12:00 pm
4 replies, Last Updated: Tue January 3, 2017 11:55 pm

My wife and. I took an 8 day cruise last month and was very disappointed with the service we received from the Fun Shop staff. I was wanting to look at a Rolex watch and after three times in the shop I ask if. I needed an appointment to be assisted. They acted like. I could not get the watch so. I waited until we point back at. Orlando and within one week. I purchased the same watch that they had...

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Christmas gift
by . of , written to Dream Products OnLine Posted Mon December 26, 2016 12:00 pm

On December 10th I ordered a Christmas gift for my son. Order #101554667. I paid the expedited shipping expense. To date 12/26 I have not received my order. I have ordered in the past with no problem. When can I expect my order. I also want a credit for the expedited shipping of $5.95.

Send my order and reimburse my $5.95 for expedited shipping. Thank you..

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Triple Clean Chitterlings
by . of , written to Smithfield Foods Inc Posted Mon December 26, 2016 12:00 pm
1 replies, Last Updated: Fri January 6, 2017 7:59 am

I brought your Triple Clean Chitterlings...FILTHY ... I clean them for 3 hours..end up throwing the rest away....

Stand up to your advertisement, not just for your advertisement to stand out.

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Food poisoning at hollywood palms
by Linda L. of richton park, Illinois written to Hollywood palms naperville Posted Mon December 26, 2016 12:00 pm
2 replies, Last Updated: Wed December 28, 2016 4:06 pm

My family and I(group of 5) went hollywood palms in Naperville, IL on 12/23 to see Rogue one at the 7:00pm show.We were sitting in seats D10 -D14.My husband and 2 sons each had the Chuck Norris chicken.My oldest son lives in another state and just flew into town that same day to visit for the xmas holidays.We try to go to Hollywood palms whenever he is in town because he likes the chuck norris...

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Burnt Pizza
by Rebecca R. of Brookeland, Texas written to Papa John's Pizza Posted Fri December 16, 2016 12:00 pm
1 replies, Last Updated: Fri January 6, 2017 8:01 am

We had a new Papa John's open up and I have been there 3 times, and ALL 3 times my pizza has been burnt!! I never select the well done option. I kept thinking it was because the workers were new, and every time I thought they wouldn't burn the pizza and every time they did.

Quit burning the Pizza please.

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i am furious
by Rodney S. of Mauldin, South Carolina written to Samsung Electronics America, Inc. Posted Thu December 15, 2016 12:00 pm
3 replies, Last Updated: Mon December 19, 2016 11:00 pm

i have called samsung customer service twice tonight and is getting no where, over something that is so simple. i was calling to get information of my samsung gear vr and it is showing in transit but going to diffenent address that i never authorize to be sent to, so attempt to get it change with fedex and fedex stated i need to call samsung so call samsung and reps adv to me that cant call fedex...

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My Concerns and review
by Renika A. of EULESS, Texas written to Carnival Corporation Posted Tue December 13, 2016 12:00 pm
1 replies, Last Updated: Tue December 13, 2016 2:06 pm

The following letter is an account of my experiences aboard the Carnival Freedom ship on Dec 8th to Dec 12th. I am detailing the poor customer service skills, ill conditions of the cabin and its amenities and the lack of proper attention and compensation for the experiences and situations that occurred.
I just finished a cruise aboard the Carnival freedom leaving from Galveston going to...

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Leaky Refrigerator Valve
by . of , written to Sears, Roebuck & Co. Posted Thu December 8, 2016 12:00 pm
1 replies, Last Updated: Sun December 11, 2016 11:11 pm

On Oct 26, 2016 we discovered a leak in the back of our refrigerator. On November 4, 2016 the repair man identified a faulty valve, ordered a replacement and scheduled the new valve installation for November 28th. The package arrived and when the repairman tried to install the valve he said they had sent a part for a washing machine, not a refrigerator. The repairman contacted the office, ordered...

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My Overnight Delivery
by Dennis F. of Bountiful, Utah written to UPS Posted Wed December 7, 2016 12:00 pm
1 replies, Last Updated: Mon December 12, 2016 1:31 pm

I have a overnight package that was to be delivered today . I called at 2 and they said that it would be delivered by 7. After waiting around to 8, I called again. I spoke with a front line person that passed me to Morgan employee in Virginia. She tried to help and contacted the facility office in SLC. I spoke with Brook who said that the driver had already returned and they did not know where my...

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so disappointed
by . of , written to Macys.com Posted Wed November 30, 2016 12:00 pm
1 replies, Last Updated: Thu December 1, 2016 2:43 pm

I placed an order on macys.com for my Granddaughter an apple watch series 2 rose gold 38mm, delivery date, within 25 days, then yesterday I received an email, stating that an updated arrival date was jan 3, which is after christmas :( this watch is all my granddaughter wants for christmas, and all we can afford, and I was expecting to get it for Christmas morning, I am so disappointed after...

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Check Out PFB's Featured Comment!!
Posted Mon November 28, 2016 12:00 pm
1 replies, Last Updated: Wed November 30, 2016 5:50 pm

As part of our effort to support comments that are useful and helpful, we've begun highlighting comments which help achieve this goal.

You can find these comments either in the "Latest With PFB" section at the top of our home page or the featured comment section in the PFB Insider area (middle right side of our home page).

Keep those great comments coming!

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