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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
Charaging For Past Bank Statements without Giving Anything Back To Thhe Customers
by Clement L. of Warwick, Rhode Island written to Coastway Bank Corporate Office and Headquarters Posted Tue September 27, 2016 12:00 pm
1 replies, Last Updated: Wed September 28, 2016 3:54 pm

In thje past two years I've been going through around people steeling money from my checking account, and from my credit card. 1st I'm seventy one years old, and multi handicap person, which I don't need someone from your bank to ask stupid questions, and telling me the statements won't help my case.I've been a customer for over twenty years, and about ten years ago when I retired one of the...

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by Sandra W. of Loma Linda, California written to Costco Companies, Inc. Posted Mon September 26, 2016 12:00 pm
2 replies, Last Updated: Wed September 28, 2016 9:18 pm

I purchased a 60" Samsung LED Smart TV FOR $1499.00 December 27, 2013 and purchased the additional warranty from Costco. The TV will not turn on at all now, it did turn on then immediately turn off for 1 week then it just stopped turning on. I phoned support and expected to be covered due to the manufacturer warranty was valid for 2 years and with my extended warranty bringing my warranty to...

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Shoddy product
by John M. of Brick, New Jersey written to WeberStephens Products Company Posted Mon September 26, 2016 12:00 pm

Purchased a Summit E/S 670 gas grill in May 2008. In 2014 the cook box was replaced because it warped, and it warped where the sear burners are located. Now 2-years later the cook box warped again in the same location. Customer Service says it probably warped because of grease fires the second time and refused to honor the 10-year warranty. The excuse given you replaced it once already and it...

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reopen an account
by suzy B. of decatur, Indiana written to Citibank N A Posted Mon September 19, 2016 12:00 pm
2 replies, Last Updated: Thu September 22, 2016 10:10 am

Can I reinstate a credit cards? I am still making payments but closed them out and cut the cards up a few years back. I would like to reopen because its a very old account. I do not want to open a new account.
Thank you

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Hewlett Packard Enterprise Scam
by . of , written to Hewlett Packard Enterprise Posted Sun September 18, 2016 12:00 pm
1 replies, Last Updated: Tue September 20, 2016 2:22 pm

I was on the market to buy a new printer and decided to visit Office Depot. The sales person convinced me to buy an HP printer because the HP had a program to refill the cartridge of the printer with a very low monthly payment and I had six month free ink if I subscribe to the program. I did buy the printer and subscribed to the HP ink program. Well, this was the begging of the nightmare. HP...

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Capital Grille poor steak quality
by Ralph M. of monroeville, Pennsylvania written to Darden Restaurants, Inc. Posted Wed September 14, 2016 12:00 pm
1 replies, Last Updated: Wed September 21, 2016 8:16 pm

The steak that was served to me was at best on par with a diner steak. It was not tough but not tender either as I would expect a medium rare steak to be. I was in Boston on a business conference and was anticipating a really great steak. My son and daughter have both eaten in the Capital Grill in Pittsburgh and said that that was one of the best steak they ever ordered and the service was...

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Planetfeedback Insider

The Suggestion Box

Well, we asked for feedback and you are sending -- nay, catapulting -- it our way! While most of you are delighted if not relieved we finally got the...

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PFB Investigates

From time to time, there is a gap between what a company says and what they do. From time to time, there is a need to look closer at a company's practices. From time to time, a consumer needs just a little bit extra help. Look to PFB Investigates to get the real scoop!

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PFB's Muchas Gracias

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