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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
Roebuck Steel toe shoes
by pedro m. of el paso , Texas written to Sears.com Posted Fri February 24, 2017 12:00 pm

I bought a pair of Roebuck steel toe shoes 67 82374517 shoe, oxford MDS for $54.98 UPC 6953878301585. After about a month the thread it was sewn with started to break apart. I use no chemicals to clean them with, not even soap and water. 3 months later the whole side of the shoe is separated. The sewn part is all apart. I bought them in 9/14/2016 and today 02/24/2017 I went back to the store and...

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Potato soup
by Sandra M. of Ventura, California written to O'Charley's, Inc. Posted Tue February 14, 2017 12:00 pm
2 replies, Last Updated: Sun May 7, 2017 7:23 pm

After a decade of being a loyal customer, buying your loaded potato soup for my children when they were ill, and my Wife when she became ill and I also have loved your loaded potato soup. (My wife has to have a very bland diet)

We have eaten O'Charley's potato soup out of the Hopkinsville, KY Store, Both Clarksville, TN stores, Hendersonville, TN store regularly. We have also stopped at...

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Advertised special was news to department manager
by Brenda B. of Syracuse, New York written to Tops Markets, Inc. Posted Tue February 14, 2017 12:00 pm
4 replies, Last Updated: Sun April 30, 2017 12:30 am

On Monday, February 13, I stopped in to my local Tops Market in Westvale Plaza. In particular, I was interested in purchasing the NY Strip steaks on sale for Valentine's Day at $6.99 per lb.

I didn't see any in the meat case, so I asked an employee who tried to hand me a whole pork loin. When I told him that wasn't the item, he just shrugged and said you must be out. I inquired at the service...

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Loyal VW owner and military member seeking exception
by Dennis P. of Carlisle, Pennsylvania written to Volkswagen of America, Inc. Posted Sat January 28, 2017 12:00 pm

To: VW Corporate Care:

My situation: Loyal to VW, bought a brand new Jetta TDI diesel on 20 Feb 2010. Affected by the recall.

Received my Goodwill Package (thank you) but due to military service I was unable to use my $500 VW Prepaid Visa Loyalty Card and a remaining $135.21 from my dealership card - a total of $635.21.

Jetta VIN:

Card(s) Info:
Expiration: 11/16


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Verizon not respecting their customers and commiting fraud and not doing their job.
by . of , written to Verizon Wireless (Cell Phones) Posted Thu January 12, 2017 12:00 pm
1 replies, Last Updated: Wed June 14, 2017 8:42 pm

Honestly I don't know where to begin. I was going to contact the BBB and found your email. So before I contact them I wanted to let you know what has been happening.
My son bought a Samsung Edge 7 in April 4 2016, due to his work he needed a reliable phone, being in sales he has to have a phone. He also purchased the insurance which he never does. However his job requires a phone that will...

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Scam/Fraud using Gift Certificates!
by . of , written to Jermany Company Posted Mon January 9, 2017 12:00 pm
3 replies, Last Updated: Tue January 10, 2017 8:43 pm

WE recently went to a store and purchased $5000 in gift certificates. We were never ask why we were purchasing the certificates. These certificates were bought to send to a scam artist. We were told by two individuals that our grandson had been arrested and needed Bond money for his relief. WE thought we talked to our grand son on the phone and he said he needed this bond money. It was not our...

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Being rejected my money/bought items, being followed, and threatened with police.
by Savannah G. of Mount Vernon, Kentucky written to Family Dollar Stores Posted Tue January 3, 2017 12:00 pm
6 replies, Last Updated: Tue May 9, 2017 8:10 am

To whom it may concern,

I have had this issue with the Family Dollar store at Cumberland, KY 40823, For quite sometime now. This time it was in excess. So me and my daughter go into the store around 2PM, almost instantly, we started to be followed by one of the employees. Which was to be expected because the employees do this to almost every costumer that walked into the store. A few...

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