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» Waiter, There's A Fly In My Soup
» Anger Management Center, @!!&@#!!
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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
Very very disappointed in Samsung now. I used to love your products but...
by Donald T. of madisonville, Kentucky written to Samsung Electronics America, Inc. Posted Wed October 26, 2016 12:00 pm

I purchased 4 note 7 phones. I upgraded my contract from 4 galaxy s5 phones. These new notes were amazing. After the first exchange I received notice of the second recall and then exchanged them for the galaxy s7 edge phones. I did this because I loved the edge display on the notedge and it was the only phone on paper that compared to it. Boy was this a huge mistake. The Galaxy s7 edges are a...

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Bill Bay issue
by Alvin B. of Bolingbrook, Illinois written to Great Lakes Credit Union Posted Thu October 20, 2016 12:00 pm
2 replies, Last Updated: Fri October 21, 2016 1:44 pm

I scheduled a payment using your bill pay service through Great Lakes Credit Union's website. A payment was debited from my account on October 4 to pay my Comcast bill. The payment was received on October 6 by Comcast but later charged back on October 10 for NSF. On October 14, I contacted Sara Ash at Bill Pay support and we contacted the payee together. The Comcast representative told us the...

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Williams Sonoma vs just an ordinary customer-a sad story
by Susan H. of Coventry, Connecticut written to Williams Sonoma Posted Sat October 15, 2016 12:00 pm

Made a purchase at Williams Sonoma (WS)in South Windsor. At checkout, store had a "global computer system" issue which denied both my debit and credit card, I then paid cash ($94.95) and left. On that same day, the same transaction was posted to both my credit and debit accounts (so I paid 3 times for same transaction). Called local store, told to call WS customer service number, called, told...

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Credit report issue
by Marlette L. of Arlington , Texas written to Verizon Wireless (Cell Phones) Posted Sat October 15, 2016 12:00 pm
4 replies, Last Updated: Sat October 15, 2016 1:43 pm

Hello, I am a former customer who has had Verizon wireless service in the past and enjoyed their service for several years prior to my issue. When my husband and I got married he wanted me to be on his wireless service elsewhere which I wasn't to happy about since I felt that Verizon had the best service overall, but since he pays the bills u had no choice. Well when we switched service I was...

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Appalling management practices at the Annapolis store
by . of , written to Best Buy Posted Sat October 15, 2016 12:00 pm
1 replies, Last Updated: Sun October 16, 2016 9:59 am

I went into a store to buy a simple $10 item in the computer department. It is bad enough to know before I ever walked past security that the sales staff are going to swarm me like a bunch of ants on a picnic lunch about applying for a credit card purchasing a Geek Squad contract. However, I was dealing with a wonderful teenage man in the Annapolis store named Brandon. He was great. He was...

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Sam's Is not a good place to shop
by Barbara Anne S. of Lafayette, Louisiana written to Walmart Posted Thu October 13, 2016 12:00 pm
5 replies, Last Updated: Thu October 13, 2016 4:53 pm

I went to Sam's Club yesterday around 5 pm. I was hoping for a good experience but was horribly disappointed. I went to the gas station first and pulled in to fill up. I was immediately approached by a strange man wearing a yellow vest. He was chewing on a coffee straw. He asked me how I was doing twice, I said nothing. Then he told me he thought it was windy. I said nothing. Then he began...

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communication and refund issue
by . of , written to Idrive.com Posted Wed October 12, 2016 12:00 pm

Due to a health issue, I missed the renewal notice and my card was charged. I cancelled and asked for a refund by email well within their 15 day limit to do so but did not get a response. When I called (8 minute hold time) the representative acknowledged that I notified then within their time frame, but no refund was issued. Emailed and no response again; called and received a recording to leave...

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by Sandra W. of Loma Linda, California written to Costco Companies, Inc. Posted Mon September 26, 2016 12:00 pm
5 replies, Last Updated: Mon October 17, 2016 9:45 pm

I purchased a 60" Samsung LED Smart TV FOR $1499.00 December 27, 2013 and purchased the additional warranty from Costco. The TV will not turn on at all now, it did turn on then immediately turn off for 1 week then it just stopped turning on. I phoned support and expected to be covered due to the manufacturer warranty was valid for 2 years and with my extended warranty bringing my warranty to...

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