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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
NewEgg sent damaged product and will not exchange it.
by Eric T. of Cathedral City, California written to NewEgg.com Posted Mon May 7, 2012 12:00 pm
7 replies, Last Updated: Thu May 10, 2012 8:56 am

I spent close to $2,000 with this company to build a system for a client...
Never worked...many errors. After much troubleshooting, determined it was a bad
stick of RAM (computer memory). Three of the contacts were damaged.
I opened an RMA and specifically mentioned the damage to the rep on the phone. I was told it would be no problem. Sent back and they denied the RMA. Told me that they do...

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Safeway Offers Lackluster service in a low-income neighborhood.
by Wendell H. of Washington, District of Columbia written to Safeway, Inc. Posted Mon May 7, 2012 12:00 pm
3 replies, Last Updated: Tue May 8, 2012 12:11 pm

It has been four years since I last frequented the Safeway Store on Minnesota Avenue/Benning Road in NE Washington, DC. There are myriad reasons--the same I complained about four years ago. It is sad that years later, I find myself writing yet another complaint about similar issues.

The store is in a very dense neighborhood--mainly comprised of lower-income residents. I get the feeling that...

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And stil.... no flowers. Terrible experience FTD.
by K S. of New York, New York written to ftd.com Posted Tue May 1, 2012 12:00 pm
5 replies, Last Updated: Tue May 8, 2012 3:58 pm

I ordered a same day delivery for my sister-in-law in Louisiana between 12-1pm her time today. To figure out what I could send her, I filtered my selections by entering her zip code, and then selecting Same-Day-Service.

Left with limited options, but I was able to find a nice bouquet that the web site suggested. I ordered, paid, and got a confirmation from FTD of my order - it would be...

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Safeway's Online Prescription Refill Not Working Properly
by Howard I. of Oakland, California written to Safeway, Inc. Posted Tue May 1, 2012 12:00 pm

For the most part, I'm satisfied with my local store. What's annoying is that their online prescription refill doesn't work right most of the time. I do all that's asked, enter the proper data, click hither and thither, am told that all is well and that my meds will be waiting for me. Then I go there the next day, or even several days later, and the store doesn't have the meds ready. There is no...

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A Frustrating Experience At Best Buy
by elysse f. of colorado springs, Colorado written to Best Buy Posted Sun April 29, 2012 12:00 pm
2 replies, Last Updated: Mon April 30, 2012 10:15 am

I used to be a Best Buy fan. They would be the first company I would recommend and the only place I would purchase any electronic. I have had my good bad and ugly experiences there like anyone has. We are human and errors will be made but when you disrespect and disregards a customers concerns for your own profit, that is a huge error.

I purchased a Dell laptop in 2010 after cracking the...

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Inappropriate behavior by CNB Staff
by Jeff C. of Stevenson Ranch, California written to City National Corp. Posted Sun April 29, 2012 12:00 pm

The staff of the Valencia branch of City National Bank recently made a decision to close our business accounts based on a personal situation.

Our account has been in good standing and we have been a long standing member of the bank. I find it infuriating that an account on a company that has been held for years would be restricted without notifying the signers on the account with a phone call....

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Glow In The Dark Paint And Service Don't Glow
by Linda C. of North Little Rock, Arkansas written to CoolGlow.com Posted Mon April 16, 2012 12:00 pm
9 replies, Last Updated: Mon April 30, 2012 7:49 am

I ordered 2 tubes of Glow in the Dark paint fom this company only to find out that the 6 to 8 hour glow time is actually about 30 to 45 min.

I tried online chat-- that was a joke and 28 min of my day .. Then called the 888 number and spent about another 25 min , trying to get a refund .. The actually asked if I put the paint in the sun..OMG-- I may be old ,but I am not stupid!!

I "painred"...

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Serious Issues With QVC Customer Service
by David P. of Seattle, Washington written to QVC, Inc. Posted Mon April 16, 2012 12:00 pm
14 replies, Last Updated: Sat April 21, 2012 1:44 am

Two weeks ago, I attempted to use a highly promoted product from QVC, one of their Cook's Essentials Pressure Cookers...for just the fourth time in the two years I owned it. I put the lid on the cooker BEFORE I even plugged it in, so the cooking process had not even started.
Inside was a very expensive cut of meat, for which I remembered I needed to add a couple other ingredients BUT....I...

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Playtex decorated nursers
by Amber A. of Columbus, Ohio written to Playtex Products, Inc. Posted Wed April 4, 2012 12:00 pm
3 replies, Last Updated: Fri April 13, 2012 1:54 am

After purchasing 3 pack of your hard plastic decorated nursers ( 3 8 oz bottles and 3 4 oz bottles total) I am finding myself totally unhappy with this product. My first complaint is the caps dont attach to the bottles as they do with all your other bottles. This is a pain when we are out and about to try to keep track of the lids. My next complaint is the fact that the bottoms of these bottles...

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Unprofessional, rude, overcharging vet!
by Karen C. of PSL, Florida written to Animal Hospital of West Port Saint Lucie Posted Wed April 4, 2012 12:00 pm
9 replies, Last Updated: Tue April 24, 2012 10:32 pm

Four weeks ago I took my dog to the vet. We went to Animal Hospital of West Port Saint Lucie (Dr. Leonard Fox). My dog was given a couple of shots and pills. The bill was high at $174 (this was with a coupon for a free visit)! He did not get better. I called for a recheck appointment and was told the visit would be $25. I went in and Dr. Fox looked at my dog and said, "You better hope this is a...

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My credit experience with Nordstrom
by Marco R. of Hacienda heights, California written to Nordstrom, Inc. - Department Stores Posted Mon April 2, 2012 12:00 pm
4 replies, Last Updated: Tue April 17, 2012 3:24 am

Hi,

I am a long time Nordstrom consumer, I was at the Grove in los Angeles , and since the sales lady sees me there often suggetsed i apply for the Nordstrom Signature Visa.

I have a fraud alert on my report so i oppened the report up and applied.

To my syrprise, i was denied.

Since I know my credit is impeccable, i didnt say much , i left and called the credit department.

after a...

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