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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
so disappointed
by . of , written to Macys.com Posted Wed November 30, 2016 12:00 pm
1 replies, Last Updated: Thu December 1, 2016 2:43 pm

I placed an order on macys.com for my Granddaughter an apple watch series 2 rose gold 38mm, delivery date, within 25 days, then yesterday I received an email, stating that an updated arrival date was jan 3, which is after christmas :( this watch is all my granddaughter wants for christmas, and all we can afford, and I was expecting to get it for Christmas morning, I am so disappointed after...

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Our previous and final two visits to this Chili's Restaurant.
by Dianna M. of Rio Rancho, New Mexico written to Chili's Posted Tue November 29, 2016 12:00 pm
3 replies, Last Updated: Tue November 29, 2016 12:37 pm

My husband, my daughter and I order from your restaurant using your "To Go" service at least once every 4-6 weeks. On average, we receive Good food and service. Occasionally mistakes are made and we are understanding as mistakes happen. If it's a little mistake, we usually let it go. On the rare occasion it's a large mistake (for example a completely wrong item), we have contacted the restaurant...

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Check Out PFB's Featured Comment!!
Posted Mon November 28, 2016 12:00 pm
1 replies, Last Updated: Wed November 30, 2016 5:50 pm

As part of our effort to support comments that are useful and helpful, we've begun highlighting comments which help achieve this goal.

You can find these comments either in the "Latest With PFB" section at the top of our home page or the featured comment section in the PFB Insider area (middle right side of our home page).

Keep those great comments coming!

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Bigotry at UPS store 2697 William &Mary
by Kory K. of Cleveland , Ohio written to UPS store 2697 Posted Mon November 28, 2016 12:00 pm

We own a small business In University Circle that we established in 2015 as we have grown over this year our client base is no longer local. Being a Health SOLUTIONS company we ship FRAGILE Sensitive Products to customer dealing with Health Issues so we chose UPS because of their Prestige and we been shipping at this same location for about a year and never had a Packaged Damaged but just...

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Terrible Customer Service
by . of , written to CheckFree Posted Fri November 25, 2016 12:00 pm
1 replies, Last Updated: Sun November 27, 2016 12:13 pm

Vanessa ( Fake name) at CheckFree does NOT have supervisor. She does NOT know her job and cannot do a stop payment even though CheckFree lost a $4,000 check. Bank of America issued the check, Home Depot never received it. This has gone on for over a month. I have made dozens of phone calls to all three. But apparently CheckFree has no customers and no one in charge to do a simple stop payment.

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Horrible Customer Service
by Stephanie R. of Middletown, Ohio written to Furniture Fair Posted Mon November 21, 2016 12:00 pm

Sofa purchased in August started coming apart at the seat stitching 3 days later, argued with Nick the manager and the sofa was exchanged. New sofa started doing the same thing. I was hesitant to call because the first call was such a hassle. Now there is a spot on the cushion that is missing fabric which appears to be a hole but is not. Nick says that I can pay to have the end of my sofa ordered...

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Walmart.com SUCKS
by Christine R. of Fulton, New York written to Walmart Posted Thu November 17, 2016 12:00 pm

This past Sunday I ordered a Christmas tree for pick-up from my store. Said it would be available for pick-up today 11/17. Well no text/email saying it was ready, so went on my account on Walmart.com and its still processing!! How hard is it to get one item off a shelf a walk it back to customer pick up?? I have an unusual situation....my husband is terminally ill with Stage 4 cancer and he has...

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You sure know how to treat families! :)
by Andrea L. of Hollis, New Hampshire written to Chick-fil-A Inc. Posted Tue November 15, 2016 12:00 pm
3 replies, Last Updated: Thu November 17, 2016 3:43 pm

I'm writing to let you know how pleased I am with the service at the Chick-Fil-A at Somerset Plaza in Nashua NH. I have always enjoyed excellent customer service at both this location and the one at the Pheasant Lane Mall, but last month, I experienced service that particularly stood out. My only regret is that I didn't catch the name of the employee.

My husband and I decided to try out the...

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