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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
Shady Business Practices at Chase Bank
by janese c. of mesquite, Texas written to Chase Bank of Texas NA Posted Fri November 6, 2009 12:00 pm
5 replies, Last Updated: Sat November 7, 2009 12:47 am

After doing business with Chase for over 6 years and paying all my bills thru their bill pay web site, I started to get notices from my Chase card that my payment had not yet been recieved. Well, since the monies were coming from my Chase checking acct and I had been managing the payments of all of my accounts this way for over 6 years and had never gotten a notice of payment not recived, I was...

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Tell Customers Your Items Run Small
by Diana J. of Orlando, Florida written to Logosportswear Posted Fri November 6, 2009 12:00 pm
4 replies, Last Updated: Sat November 7, 2009 12:51 am

I am writing to you today concerning order number 221024. I have sent this email once before and have gotten no response.

We are a group of teachers who wanted to get a team shirt to wear at school on our “Spirit Days”. We ordered item number 18311, the Ladies Replica Football Jersey. We all followed the sizing chart as described. When we received the shirts, all nine were too small....

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One TV, Two Prices at Best Buy
by Michael . of Urbana, Ohio written to Best Buy Posted Fri November 6, 2009 12:00 pm
4 replies, Last Updated: Fri November 6, 2009 5:17 pm

I was in best buy in Springfield OH Sunday October the 31 to buy a flat screen TV. A sales associate showed me a 52” Sony LCD TV and surround sound combo for $1499, I went back Thursday November 5 when I was told that I was told the wrong price and they would not honor that price. I had asked for the manager and was told he would not do anything to help me ether. I called 888-bestbuy for help;...

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American Airlines failed to provide wheelchair
by Kyle H. of Carolina, Armed Forces Americas written to American Airlines, Inc. Posted Thu November 5, 2009 12:00 pm
26 replies, Last Updated: Fri November 6, 2009 8:30 pm

I am a disabled Veteran and American Airlines failed to have a wheelchair at my flight to get on the airplane after I had arranged it. When I called them twice, while sitting in a waiting area unable to move, the operator said if you arranged the wheelchair it will be there. She would not check after I pleaded with her to please check to make sure, she literally screamed at me that it would be...

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Ensure a healthy and safe environment, PetsMART
by Tricia V. of Martinsville, Virginia written to PetsMART Posted Thu November 5, 2009 12:00 pm
53 replies, Last Updated: Fri November 6, 2009 6:56 pm

I have just been informed that the AVMA has a website on H1N1 illnesses in U.S. animals and apparently dogs also can catch various influenza strains. I am very concerned about this.

At least once a week I drive to your store in Roanoke, VA and take our furbaby on a shopping excursion for us both. He absolutely loves your store and gets so excited the moment I pull into the parking lot! Your...

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Security Verification Going A Little Too Far at Household Bank
by Shaun B. of issaquah, Washington written to Household Bank Posted Wed November 4, 2009 12:00 pm
19 replies, Last Updated: Thu November 5, 2009 2:08 pm

To Whom It May Concern:

I recently began using my HSBC Mastercard again after a long period of inactivity and a zero balance as my cat and I both incurred some unexpected medical bills I did not have sufficient savings for. A short time later I recieved a notice that a security hold had been placed on my account because of the change in spending pattern. A minor annoyance, but I recognize why...

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Why Papa John's Sucks
by Brian E. of Fort Polk, Louisiana written to Papa John's Pizza Posted Wed November 4, 2009 12:00 pm
13 replies, Last Updated: Sat November 7, 2009 9:13 am

My wife and friends were having a preschool playdate and had decided to order 3 pizzas to feed everyone. The plan was for her to call it in and me to leave from work, pick it up and then deliver it. At 11 am [as soon as papa johns was open] my wife called in the order then she immediately called me afterward and told me it would be 15 minutes until it was ready. I left from work and arrived at...

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Terrible experience at Pier 1 Imports
by Mari P. of Aiea, Hawaii written to Pier 1 Imports Posted Tue November 3, 2009 12:00 pm
62 replies, Last Updated: Sat November 7, 2009 8:32 am

I was in your Pearl Highlands Center store (#1434) on 11/2/09 purchasing a number of items valued at about $75.00. Right next to the checkout register, there was a barrel of stuffed bear gift card holders. My daughter, who was in a stroller must have grabbed one of them and was cuddling it. Your store manager was nearby and asked if the bear was a part of my purchases. To which I replied, "no"....

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Philadelphia is NOT a Washington ariport, Priceline
by Sha-Meen A. of Burke, Virginia written to Priceline.com Posted Tue November 3, 2009 12:00 pm
9 replies, Last Updated: Fri November 6, 2009 10:12 am

I purchased airline tickets via Priceline. I selected the orgination city as being open to the nearby airports. Nearby airports in the Washington DC metro include BWI, DCA and IAD. A nearby airport is not Philly airport. Philly airport is over two hours away. To my surprise my purchase, Priceline has me leaving from Philly. Now I have to leave my house at 1 am in order to get to the Philly...

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PlanetFeedback Letter Of The Week (10-31-09)
Posted Sat October 31, 2009 12:00 pm
8 replies, Last Updated: Mon November 2, 2009 7:25 pm

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PFB Letter Of The Week Winner (Week ending 10-24-09)
Posted Sat October 31, 2009 12:00 pm
1 replies, Last Updated: Sun November 1, 2009 7:01 am

The people have chosen and the letter of the week for week ending 10-24-09 was...

Taco Bell Is Never Prepared For Opening

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