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15 Minutes of Fame is where we highlight some of our best and most memorable letters. You must login or create an account in order to add comments to these letters.
UnPaid (and not your) Pal
by Ruth H. of Bloomfield, Connecticut written to PayPal.com Posted Fri February 3, 2012 12:00 pm
2 replies, Last Updated: Fri February 3, 2012 10:37 pm

I recently sold a pair of jeans for charity. The entire sale, 100%, went to the charity. Paypal has placed a hold on the funds and will not release them until the buyer leaves feedback or 21 days, whichever comes first. I strongly suggest you begin releasing funds immediately for charity auctions when all of the funds are for charity and none are for the seller.

The 21 day float (when...

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Great American Cookies Won't Give Out Location Numbers
by Candyce J. of Stockbridge, Georgia written to Great American Cookies, Inc. Posted Thu February 2, 2012 12:00 pm
9 replies, Last Updated: Fri February 3, 2012 11:44 am

I called the Lithonia Store: Lithonia
Mall @ Stonecrest-Bakery Caf
2929 Turner Hill Rd,Suite # 2510
Lithonia, GA 30038
770-484-5866
To get a number for another store. The lady quickly responded that she couldn't help me and wouldn't give out the number to another locations, but if I wanted to order from there then I could.

Teach their employees about customer service. This is a...

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KFC Chicken Livers Are The Besties - Bring Them Back!
by . of , written to Kentucky Fried Chicken Posted Thu February 2, 2012 12:00 pm
3 replies, Last Updated: Fri February 3, 2012 2:00 pm

My family, friends, and neighbors miss the Livers. We think they are the best.Please put them back on the menu as soon as possible, we have tried others, and they are hard and dry, even harder once they have cool down. The ones from K.F.C. are tender great taste,and once cooled down they are still tender. Ihave been to three different places, and K.F.C. is the besties , their are others that feel...

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Best Buy In Store Pickup Experience
by Rick S. of Orlando, Florida written to Best Buy Posted Thu February 2, 2012 12:00 pm
2 replies, Last Updated: Fri February 3, 2012 1:37 pm

I ordered a Laptop online and with "in-store" pickup. I was first in line at the pickup window. One couple was at the pick up window already being helped but it took 45 minutes because the couple kept asking more and more questions as well as waiting for the rest of their order to be brought to them. Meanwhile there were several Best Buy associates just standing there behind the counter doing...

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Need Advice for Olevia Problem
by Janet M. of Cincinnati, Ohio written to Olevia Posted Wed February 1, 2012 12:00 pm
2 replies, Last Updated: Fri February 3, 2012 3:52 pm

My Olevia 32-inch television turns on, but all I get is a blank blue screen with NO SIGNAL in the upper right hand corner. When I press a channel button, I see ONLY EFFECT FOR TV in the upper left hand corner. What's happening? This TV has worked well for several years prior to this.

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Mr. Coffee Drips Excessively
by Linda H. of Raleigh, North Carolina written to Mr. Coffee Posted Wed February 1, 2012 12:00 pm
5 replies, Last Updated: Fri February 3, 2012 5:29 am

Love your coffee makers and have used them for years. Why can't you design a coffee pot that doesn't drip coffee everywhere. When you are filling the tank the water runs down the pot onto the counter and when you are filling a coffee cup, the coffee runs down the pot onto the counter. Someone told me to open the lid while I was pouring; however, this is quit the ballancing act. Why can't you just...

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Kia Optima ECM Causes Annoying Inspection Failure
by Douglas P. of Wellfleet, Massachusetts written to Kia Motors America, Inc. Posted Tue January 31, 2012 12:00 pm
19 replies, Last Updated: Fri February 3, 2012 11:59 am

I'm annoyed now; let's not make this into a furious, OK?

Just before Christmas, I took my 2006.5 [2007 design, 2006 model year] Optima to a local state inspection to get my safety sticker.

The car passed all tests, except for the fact that the "check engine" light was on. In accordance with Massachusetts law, they issued me a rejection sticker. While defined as an emissions problem, my...

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Where, Oh Where, Is Select Comfort's Customer Service?
by Pamela C. of Centerville, Ohio written to Select Comfort Corporation Posted Tue January 31, 2012 12:00 pm

We went to a sleep number store managed by the wife of a co-worker. She wasn't there that day, so we talked with a salesperson named Steve. We ended up ordering a queen size bed with adjustable frame and massage and a mattress cover. We made it clear to Steve that when we purchased our present queen bed we had to have split boxsprings because the regular one wouldn't go up our stairs. He assured...

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Where's my Atlanta Journal Constitution newspaper???
by Cheryl G. of Atlanta, Georgia written to Atlanta Journal Constitution Posted Mon January 30, 2012 12:00 pm
7 replies, Last Updated: Wed February 1, 2012 7:40 am

I enrolled to have Sunday delivery in late October 2011. I have NEVER received consistent delivery within an entire month. Each time the delivery is missed I call the customer service number to complain. They send the complaint through some process and 'magically' my paper is delivered the following week.

As a goodwill gesture, I should receive the paper daily (in addition to my "scheduled"...

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Fatburger's Triple XL Challenge Brings XXXL Disappointment
by Jason M. of Los Angeles, California Posted Sun January 29, 2012 12:00 pm
4 replies, Last Updated: Tue January 31, 2012 9:17 am

Fatburger came highly recommended as a tasty alternative to the several cheap but low-quality "burger joints" in the area that serve generally-unrecognizable food. After hearing about triple XL burger, I decided to visit the restaurant to see if I could conquer the "Triple King Challenge," which would earn me a spot on the Wall of Fame along with a certificate commemorating the occaision.

I...

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FashionBug.com uses unreliable delivery service
by Kimley C. of Hazel Crest, Illinois written to Charming Shoppes Posted Fri January 27, 2012 12:00 pm
5 replies, Last Updated: Mon January 30, 2012 12:15 pm

I placed an order on the Fashion Bug website (order #21323615) for a coat. The order cost $72.19, including shipping. Based on information on the order from the website, I was led to believe that my order would be shipped to my home via UPS.

Upon tracking the package via the UPS website, I discovered that the package was handed off to the United States Postal Service (at the request of the...

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Sears Doesn't Deliver On Time
by John R. of Chevy Chase, Maryland written to Sears, Roebuck & Co. Posted Fri January 27, 2012 12:00 pm
3 replies, Last Updated: Wed February 1, 2012 3:09 pm

I purchased a Laundry Center from the Sears Outlet last Sunday. This purchase was made from Sears BECAUSE the Sales Associate confirmed that the delivery could be made the next day. That is the reason that I bought it at your store not Home Depot. I work out of town during the week, and I paid someone to be at my home all day on Monday to receive and then install the Laundry Center. This person...

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