I went to Jack In the Box at the intersection of Sunset and Pecos in Las Vegas Nevada and order my food. The guy at the drive thru didn't even say pull around or read back my order to me. Then when i get home after i've finished my food i notice ants, yes ANTS in the bottom of my bag. I am completely disgusted. I had poor service from the worker, didn't get a receipt, and then get ants in my...

I called to shedule a home appliance repair with Sears and was thrilled when I learned they could come out the following day. I was given a time frame of between 10am and 2 pm. I was told they would call in the morning to confirm the appointment and when I had not heard from them by 11:30 I called them. First a recording that confirmed my appointment and then I spoke with operator who assured of...

I started a plan with Verizon 5 or so years ago, it was family plan, and my mother was one of the users. The Verizon coverage turned out to be inadequate in the area, so my wife and I moved to ATT, leaving my mother as the last line on Verizon. After Many Trips and Phone calls to Verizon, the acocunt was transferred to my mothers name, and the Bills went to her house. ( after 4 or so months of...

I wanted to inform you of my recent experience with your company...
My car was hit on Dec 23 2009 by a delivery truck and we involved our insurance company(you)it took 2 wks to get an adjuster out to look at our car which we had a rental car set up through you then we took our car into the auto body shop and there was more damage than the adjuster had listed so the car took longer than expected...

I signed up for the Match.com 6 month Guarantee. Pay 6 months & if no results, get 6 months free. I coplied with all rules regarding profile visibility, Emails -everything I was told to do. What was hidden & never communicated to me was that within 6 days of the 1st 6months ending -I HAD TO ACTUALLY APPLY FOR MY 6 MONTHS FREE. I am astounded by the underhanded way the free six months has been...

At 11:00pm, Feb. 3, 2010, I visited the drive thru of McDonald's. I placed my order, 2 hot fudge sundaes and 2 McDoubles, 1 of the McDoubles plain and 1 of them with ONLY swiss cheese, Big Mac sauce, pickles and onions. My order DID NOT come up on the "order accuracy" screen, at the drive thru speaker, NOR did the young man taking my order read it back to me. I paid at the first window & pulled...

On 1/11/09, I purchased ticket # 03723754174405, to fly from JAX to BDL. For reasons related to my job ( I am on the military) and health reasons, I needed to leave early so I called your customer service to fly earlier, they told me I will have to pay the $ 150.00 plus the difference for the new ticket, which was gonna be even more expensive that purchase a brand new one, so I told the Agent...

I took my two daughters to Buffalo Wild Wings last night in XXXXXXXXXX. Our server was very friendly at first. I had both kids order off the kids menu.

My youngest daughter got the macaroni and cheese which came with fries and a drink. My older daughter ordered the "traditional wings" off the kids menu. When she asked how many wings it came with, the server said six (or possibly 4, that's a...

I rented 4 movies Friday 01/29/10 and on Saturday 01/30/10 we were hit with a terrible snowstorm. I contacted your customer service department because there was no possible way for me to return them by 9:00pm Saturday evening. I explained the situation to a very nice gentlemen and he extended the return date to Monday 02/01/10! It was beyond my expectations and am a Redbox user for life. You went...

I have tried various UP and UP products and have found the quality to be very bad. In fact, using your brand has forced me to buy more brand names now. Some of the products I have used include the contact lens solution, trash bags, shampoo and conditioner, as well as other products. The quality in your Target Brands has really taken a hit (and I have discussed it at my job where almost everyone...

Back in December we saw a string of letters that took Verizon Wireless to task for suddenly changing the default search engine on their phones from Google to Bing.

Watch out iPhone owners... Read More