I visited the Fry's Electronics stores in Dallas, TX and Arlington, TX on Black Friday 2009. I had friends and family members drive with me to these two stores which are a little over a 100 miles away from where I live. I checked out and on the "Rebate Receipt" they listed the website to go to and download the Rebate Forms to fill out and mail in. I could not get to two of them, my computer only...

In some parts of the world, it’s already 2010.

And in the unlikely event you have been living in a cave and didn’t have access to a calendar, you can tell this because of all the commercials for our typical vices. You know, the ones companies think we want to resolve to remedy (at least until usually the second week of February when our will power wanes.)

Carrying a few extra pounds on...

I have an automated payment set up for Western Dental for the 24th of every month in order to make sure it reaches them by the 10th of every month. For whatever reason, Western Dental requires my bank to have their bill pay people issue a check instead of an electronic deposit. Every four to six months apparently Western Dental cannot find the check and start sending me dunning letters threating...

Until this morning I had long, strong beautiful NATURAL nails that I was proud of. Then along came my Amazon.com Christmas Wish list and my wish for OPI Axxium Gel System No-cleanse UV Top Sealer. Wish granted ... nails now ruined!!!

This morning, in preparation for the New Years Eve holiday I decided to change my nail color. Usually I remove my polish with a non-acetone remover on a cotton...

I purchased a laptop computer online with delivery. When the laptop did not arrive as scheduled I called the 800 customer service number and was told it was probably lost by UPS. They indicated that they were sold out of the model I'd purchased and that all other available models were more expensive. I immediately felt I might have fallen for a bait and switch.

The representative said he would...

I bought a Disney Princess Deluxe Talking Kitchen from Toys 'R Us in Parma, Ohio the Saturday before Christmas. I was putting it together on Christmas Eve to have it ready for my daughter in the morning. I had probably 4 pieces put together and then it was time for the sink. When I pulled out the sink, it was broken and cracked, so I put everything back in the box and just put big bow on the box...

I was charged a late fee of $39.00 because I made a mistake and paid a minimum payment of $1.00 less than I should have. My original payment was on time, but when I realized I did pay $1.00 less than I should have, it was late. I immediately paid the $1.00 online, but they of course still charged me the late fee. I tried contacting the toll free number on my Best Buy Credit Card statement. The...

On December27,2009 our family visited the Taco Bell in Covington Georgia. A millitary soldier placed his order and it was incorrect when he got it. He explained to the cashier she had made a mistake, when the shift manager talked to this soldier, she was very rude, and then over charged him. Our troops are fighting for our country, putting their life on the line and this is the respect they...

I just got thorugh submiting a scathing letter to T-Mobile about the customer service of their new 3rd party call center and the unscrupulous practice of disconnecting callers when they reach the 33 or 34 minute mark to clear the lines so their hold time performance doesn’t exceed T-Mobile’s expectations.
On my 3rd call I finally got through after 90 plus minutes of hold time and had a short...

I visited your drive-thru the other night. Ordered about $20 worth of food. I paid and went to the next window. The guy handed the food out. Before he did I asked if that was all my order. He replied yes sir it is. I pulled to the front of the store to check it. Not to my surprise I was missing food.

I go in put all bags on the counter and have them check the recipt. They too find missing...

Given that there isn't an option for "general public" on here, I feel I should write this to them. This is more to the general public however.
I am absolutely disgusted by the number of people who feel that by insulting, degrading or even assaulting the staff at any retail location will get them what they want. For that matter, the insults in these letters are more likely to get nowhere. I'm...

Are you going over the river and through the woods to Grandmother’s house this year? Or maybe you’re watching the National Lampoon’s Christmas Vacation marathon on AMC on Christmas Day. Oh! And what about going out to the movies (Avatar, anyone?).

Christmas traditions – most of us have them in some form. Our traditions are really the bare minimum: we have our big holiday meal on Christmas Eve...

I became sick on December 8 right after moving to my new apartment. I am a 19 year old 'starving student' living on my own, working full time and going to school full time. I don't make enough to pay for cable or internet or a landline. I can barely pay my cell bill.

I went to CVS Pharmacy to get some flu medicine and got $10 cash back. This overdrafted my checking account. Chase continued...

To whom it may concern:

For the past several years, or even decades, Wal-Mart has always closed at 6:00 PM on Christmas Eve so that the associates could spend time with their families. However, this year Wal-Mart has decided that it is NECESSARY to remain open until 8:00 PM. Other than greed I am not sure what the reasoning for this is. These employees that have family dinners or other events...

I recently visited one of your stores near my work I placed my order and gave them my debit card, and everything was fine. I didn't put a tip on the credit card slip since I was picking it up, and I re-wrote the total and signed for it. At that time everything was great. Two days later when the charge cleared my account, it was for $9.00 more than what I signed for and agreed to pay. I was...

Please Allow Substitutions, Omaha Steaks

Hey.,… look outside your window. Is it snowing out there? If you live on the East Coast, chances are pretty good that it’s either raining or snowing. (We’re expecting up to 14 inches of snow over the next 24 days.)

Yikes! What is that going to do for shoppers and travelers this last weekend before Christmas? What happens if you’re going home to see family or friends this weekend (or maybe even...