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Cancellation service

Posted Wed August 11, 2010 7:13 pm, by Tiffany H. written to ADT

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ADT three-days cancellation policy is a scam. They have a 3 days cancellation and they will NOT cancel the service nor refund me back any money even when I canceled within 3 days. They lied that I did not cancel within 3 days. When I faxed them the cancellation paper, they just ignore it. Once I called them regarding to cancellation, they gave me the run around and with many phone numbers or fax numbers and only later to find out that they didn't get the fax paper when I have proof or evidence that I did. They have bad customers service and system.

Cancel my service and honor their 3 days cancellation policy.


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