About three weeks ago, Amazon ran what I thought was a promotion on an HP netbook for $199.99. Turns out it was a mistake and a very important piece of information was omitted - that price was only available if I signed up with AT&T's service. The order was canceled and after a few e-mails, I got a $10 Amazon gift certificate for my troubles. I e-mailed back asking for more because, let's...

Dear Amazon,

I am writing to tell you about something that happened in December of '08. I would have sent this before, but I forgot about it in the fuss of the holiday and just today found the receipt.

I had ordered several items from you for a Christmas present for my friend -- nothing expensive, just several books, some wireless headphones, and a nice blanket. On the day of their...

I've shopped at Amazon for a couple years, but when I pre-ordered the new wrestling game for Playstation 2: TNA Impact back in April or so, I didn't get it until around late August into early September.

explain why the game was so delayed in delivery following its release date

I ordered the book "Fabled Service" to replace one that I borrowed from a friend. Unfortunately, when the book arrived the cover was stuck to the envelope in which it was mailed. In pulling the envelope apart from the book, part of the cover was ripped off. How unfortunate, since I didn't want my friend to know that the book was a replacement.

I would like Amazon to be more mindful...

I purchased an item from one of your stores Amazon.com represents. I received confirmation of the order, but then after that, ZERO communication from the seller. The item arrived and I want to return it. I have follow Amazon.com's return policy and sent back the item registered USPS Mail. Since then, i have not received any communication or a refund for the return of the item...

Refund me my...