I am furious that Amazon protects the buyers and not the sellers. Amazon does not realize or maybe does not care that the sellers help make the profits needed to run the company and pay their paychecks!! They also need to set up a system so sellers can have a way to dispute negative feedback from buyers like eBay does.

1)Give the sellers a fair chance, don't just automatically side with the...

I bought the movie Star Trek with the original cast and after playing it notice there were areas where the sound was missing. It seems to be an error from Paramount so I returned the item noting the manufacturer's error. Amazon still charged me a restocking charge!

I want my restocking charge back.

I ordered two books, to be sent separately because of the dates they were due to become available. My e-mailed confirmation from Amazon told me my "Grand Total" for both books, shipping and tax would be $47.80. I received the first one and noticed they billed my card for 37.14. I wondered why the second book to be shipped next month would only be 10.66! I went into my Amazon account to inquire...

I have used Amazon over ten years buying and selling items. Their site is user-friendly, the customer service for me has been top-notch with prompt response to any inquiry. They are sensitive to your personal information maintain strict discipline with their sellers. I'm absolutely comfortable with Amazon.

I have purchased two amazon.com gift cards since last December and I have not been able to use either one and I can't get anywhere with customer service. I ordered one online and misplaced it. I received the confirmation number but the website would not allow me to use it-that one was for $20 or $25 dollars. The second one was purchased from an HEB grocery store in San Antonio, TX or Lytle, TX...