I used amazon.com to trade in my son's xbox 360 console and some games. We ended up changing our mind so we cancelled the trade in with amazon. At that point we waited and waited for our confirmation to state our tracking # and the delivery date that we would get our package back. After speaking to amazon's customer service and even to their executive customer relations department....1 week has...

Amazon is the parent of Zappos, whose security was recently breached. Both my wife and I have received an e-mail from Zappos telling us our security might be at risk if we use the same password we used at Zappos on other sites.

However, their customer service department cannot be reached by phone, their receptionist refused to transfer me to any live person, and none of the questions I ask...

Dear Sir,

Pls kindly see below email correspondense that amazon customer service is driving me crazy nealy two month.
Within the period, I am everyday trying to email to them and chatting online.
But they didnot reply, or no pleased feedback.
I strongly complain!
I wanner a reason of failure payment!

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Dear Sir,

Hello!
It was just now shown my...

I duplicated an order by accident and needed to cancel the first order but it had already been shipped. I emailed Amazon who replied immediately that I could refuse the shipment and I would be credited for the order. Not only did I get credited for the shipped order but for the shipping too. I haven't even seen the package to refuse the box and I have been credited. How cool is that. Amazon is a...

Sweatshop conditions in PA are unacceptable. I now have to boycott Amazon and we are Amazon Prime members. I was buying everything from you and now have to put up with the inconvenience of shopping elsewhere because you are treating your employees so inhumanely. I will never buy from Amazon again until I know that this situation has been corrected and that no more Amazon sweatshops are out...