Bad Star Trek DVD Disc

Posted Sat October 17, 2009 3:03 am, by Allen M. written to Amazon.com, Inc.

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I bought the movie Star Trek with the original cast and after playing it notice there were areas where the sound was missing. It seems to be an error from Paramount so I returned the item noting the manufacturer's error. Amazon still charged me a restocking charge!

I want my restocking charge back.

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The policy is spelled out pretty clearly on the website. They try to by Steve OH (IO) Posted Sat October 17, 2009 @ 11:05 AM dissuade people from copying movies (and music) then returning for a full refund. When the customer doesn't want an exchange, it raises a red flag. Why don't you just request another copy? Reply