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Short timeframe for expiration of rewards card.

Posted Wed August 1, 2012 10:23 pm, by Aaron W. written to American Express Company

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I have three $25 AMEX Rewards Cards my wife received for her Christmas bonus 12/2011.. I just found them today, 8/1/2012 and discovered they expired YESTERDAY. I am told they are now worthless. That is an unusually short expiration time and unfair.

I would like them to honor the value on the cards (total of $75) as they literally expired only 22 hours ago.


Reply



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by totalfarkuser Posted Tue August 7, 2012 @ 2:43 PM

Amex has sent me replacement cards for the expired cards...

Reply

by PepperElf Posted Fri August 3, 2012 @ 7:42 AM

You received the cards what, 8 or 9 months ago, depending on what day
you got them.


Why is the company responsible for the fact that you lost them?

I mean why should they take a loss for something that was clearly not
their doing?

Reply


I guess I could see by MA Bellamy Mon August 6, 2012 @ 2:08 PM

The employer is probably a tightwad who "bought" these gifts using by Steve OH (IO) Tue August 7, 2012 @ 12:02 PM
by Michelle O. Posted Fri August 3, 2012 @ 1:04 AM

rewards cards are the equivalent of coupons and are not covered under
any of the gift card laws, since they were not purchased. at least
that is how I understand it.

Reply

I think you're right but we need to change that law... by Jared C. Fri August 3, 2012 @ 1:53 PM


Except that many rewards cards are in points. AND they come with a copy of the rules too! by PepperElf Fri August 3, 2012 @ 3:48 PM

PepperElf by Michelle O. Sat August 4, 2012 @ 12:37 AM


Ack. it's the end of the world as we know it! *just kidding!* n/t by PepperElf Tue August 7, 2012 @ 3:59 PM

I've never received a card in points.... by Jared C. Thu August 9, 2012 @ 1:36 PM


by petgiraffe Posted Thu August 2, 2012 @ 2:31 PM

I would have had them spent them day I got them. Either gas or
groceries or dinner out.

Reply

I usually do.... by totalfarkuser Thu August 2, 2012 @ 10:05 PM

by RedheadwGlasses Posted Thu August 2, 2012 @ 8:20 AM

It's your own fault for not keeping track of them and using them in a
timely manner. Your failure to be organized is on you.

Reply

My fault in the end... but... by totalfarkuser Thu August 2, 2012 @ 10:06 PM


But.. by Harleycat Thu August 2, 2012 @ 11:06 PM


It's not a gift card by RedheadwGlasses Sat August 4, 2012 @ 2:16 PM

by McJohn Posted Thu August 2, 2012 @ 8:14 AM

In 7 months you never once got gas? groceries? bought something for
the house?

Reply

Many times... by totalfarkuser Thu August 2, 2012 @ 10:06 PM


by olie Posted Wed August 1, 2012 @ 11:23 PM

You might have a chat with your wife about these cards. After all,
they were HER Christmas bonus.

7 months is not "an unusually short expiration time". It doesn't take
much for a recipient to look at the cards and determine all of the
terms. Like expiration dates, cash withdrawal possibilities, how to
use if the purchase price is more than card value.......

Reply

I have, thanks... and yes it is... by totalfarkuser Thu August 2, 2012 @ 10:08 PM

Expiration date by Retail Veteran Sat August 4, 2012 @ 6:37 PM
by Fairbank R. Posted Wed August 1, 2012 @ 10:43 PM

They expired after only seven months?

Seven months is not enough time to figure out how to spend $75. I
might not even spend $75 in a seven month period.

I don't know about anyone else, but I always check the details of
everything like a gift card. I would have planned where to spend the
gift cards in the first few days after having had received them.

Reply

... by totalfarkuser Thu August 2, 2012 @ 10:12 PM




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