| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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American Express makes money even if you do leave home without it. The company is one of the world's largest travel agencies, but it is equally as well known for its charge cards and revolving credit cards. And yes, the company still issues traveler's checks and publishes such magazines as Food & Wine and Travel & Leisure through its American Express Publishing unit, while its travel agency operations have more than 2,200 locations worldwide and its Travelers Cheque Group is the world's largest issuer of traveler's checks (it also issues gift cards). But the company's charge and credit cards are its bread and butter, and they've diversified along with the rest of the firm. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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18.1%
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» Email Customer Service:
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6.96%
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» Finance Charges:
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3.25%
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» Information Availability:
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2.32%
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» Other:
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36.43%
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» Overall Experience:
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19.95%
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» Phone Customer Service:
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2.78%
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» Price/Value:
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1.62%
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» Privacy:
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0.93%
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» Rates:
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2.09%
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» Sales Promotions/Coupons:
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2.32%
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» Staff Attitude/Knowledge:
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3.25%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Credit Limit Reduction |
by Richard J. of Racine, Wisconsin written to American Express Credit Cards Posted Sat November 14, 2009 11:12 pm
2 replies, Last Updated: Sun November 15, 2009 10:09 am |
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I had a Delta Skymiles American Express Card for over 15 years, and have made payments on time, usually paying off each month. Out of the blue, I get a notice that they are reducing my credit limit from 21,000 to 1,000. They stated they were doing this to many customers due to the market. This is ridiculous! I affects my credit score, and prevented me from picking up a vehicle I had in for...
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Disputed Fraudulent Charges |
by Jason G. of Farmingdale, New York written to American Express Credit Cards Posted Mon November 2, 2009 10:06 pm
1 replies, Last Updated: Tue November 3, 2009 7:16 am |
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We were running advertising through a company called Richner Communications. After cancelling with our sales representative, our credit card continued to be charged for advertising. After bringing this to the sales rep's attention numerous times, we contacted the company and they claimed that the sales rep never placed a cancellation on the account. After going back and forth with the company...
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Loan Shark Rates. |
by Abtin S. of san diego, California written to American Express Credit Cards Posted Mon November 2, 2009 4:17 pm
4 replies, Last Updated: Thu November 5, 2009 3:18 pm |
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I have been a loyal American Express customer since 2003. I am not 100% sure, but I don't think I have missed one payment in six years. However in May of 09, I was travelingo outside the country, and I missed a payment and my interest rates went from 8.99% to 27.99%. I do all my payments on-line and just recently looked at my finance charges. The good news is that I just made a full payment...
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Your attention to this matter is appreciated. |
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by Jai B. of philadelphia, Pennsylvania written to American Express Credit Cards Posted Mon October 19, 2009 7:20 pm |
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In September, I had a late payment on my account and received a notice that I had missed a payment and that consequently my APR would rise to ~22%. I had indeed missed that payment and called American Express to make up the missed payment. In addition to the late payment, I transferred additional money over the phone for a total of $350.
Due to an automobile accident and two herniated discs, I...
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You are devalueing the AMEX brand and credibility with your credit card practices |
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by Jaime J. of Laguna Hills , California written to American Express Credit Cards Posted Fri September 25, 2009 1:19 am |
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I'm a small business owner. I have worked with American Express Credit Cards for more than 35 years I had a Platinum Card, A Gold Card and a Optima, each card was used for each one of my business. I never missed a payment and consider myself an excellent AMEX costumer. In the last month I was surprise and angry when I found out that in an arbitrary way American Express cut my credit to a level...
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SHARED LETTERS 
