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American Express Lowered Credit Limit on Black Friday
Posted Tue December 2, 2008 12:00 pm, by Janice W. written to American Express Credit Cards
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We have three American Express Cards. The Costco card had a zero balance. All three of the cards have had the available credit limit lowered to just over the balance currently owed on the card. This happened even though we have always paid our bills on time or even early, and paid more than the minimum amount due.
Luckily I did not plan to use my Amex card on Black Friday because at 5:19 A.M. on Black Friday Amex sent me an email stating that my available credit was lowered by approximately $7000.00. I typically DO NOT read my email at 5:30 in the morning, so I did not know about this before leaving for shopping. I can imagine how many people found out their credit limits had been lowered by being denied credit or, worse yet, by being allowed to purchase over their available credit and having their interest rates raised to an astronomical amount.
I am furious because their actions have adversely impacted my credit score because it now looks like we have charged up all three cards (if the one with the zero balance also counts) almost to the max where we previously not even at 50% of our available credit limit. No wonder that they are blaming it on the credit bureaus. They are reporting to the credit bureaus that we have maxed out our credit on their cards!
I think that the Banking Industry or whoever oversees the credit card industry needs to investigate what American Express has done to their customers. Rather than try to spur the economy to recover, they are actually putting it into more of a recession. As soon as I pay off the two American Express cards with balances, they are GONE and I am never using American Express AGAIN!!!!!!
I think that their timing on this was just too "slick" to be a coincidence.
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by peted620 Posted Tue December 9, 2008 @ 9:38 PM
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Another victim here, just now AMEX lowered 5,500 on my limit and left the amount owe plus $32.00 available credit as my new credit limit. I called and gave a piece of me to the call center, then I just closed the account. Nice way to screw with people on Christmas. I do not believe in Class Action Law Suits by I would jump on this 'wagon' just to put AMEX on its place. Never missed a payment and always paid 2 and even 4 times a month 500 to 600% over the minimal payment due.
Way to go AMEX...
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by Sandra S. Posted Sun December 7, 2008 @ 3:19 PM
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I just had my lowered $9,000, despite paying on time for over 10 years. I agree with you, my credit score will tank because now I show 90% usage, although I only owe $1,500. I previous had a $10,000 credit line!
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by April S. Posted Thu December 4, 2008 @ 7:43 PM
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I hear you.
This has happened to me, friends and family. You are not alone.
The news did keep warning us that there just wasn't enough credit to go around. I guess we should have figured this would happen.
What really sucks about it is what it does to your credit. If you are not at 30% or below of your max credit, your credit score plunges.
But just in case you were going to do anything drastic (like close the credit cards which will also hurt you) just know that many, if not all, credit cards are doing this. My chase and jcpenny did this. My parents Sams club did it. And a friend had it happen with capital one. All of them were within a weeks time of black friday.
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by jeishere Posted Wed December 3, 2008 @ 5:13 PM
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I understand your frustration. Your debt to credit ratio can have a big impact on your credit score and yours has just been screwed up by them lowering your credit limit. It wouldn't suprise me if they now came back around and increased your interest rate because them lowering your limit lowered your credit score.
With credit scores being used to determine many things beyond credit these days -- including car insurance rates and getting a job, this must be very frustrating. Whatever happened to that credit card bill of rights? It seems like if AE agreed to provide you with a certain amount of credit at a certain interest rate that should continue to be the case unless you violate some terms of service...but I guess they can basically do what they want.
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American Express has been doing this to most all of their customers for the past few months. Its been in the national news and in the newspapers.
If I am correct they are attempting to get do just banking and drop their credit card department completely. So to do this they want to get as much money as soon as possible. And it seems to work because people will pay more on their balances now to keep the over the limit fees from being applied. So actually more money is being sent to American Express.
I do feel badly for anyone who has credit cards and cannot pay the balance off. Its only going to get worse instead of better.
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From reading you letter it sounds like you are not paying your bill off every month! That was probably your intention when you got your card(s).
Too often people over extend themselves all year, but especially during Christmas. People are not honest with themselves about their financial situation. You play the credit card game, you will eventually get bit.
If you do not borrow money, you would care less about your credit rating, I dont!
I am glad you are going to cancel your cards, you should cancel all of them, and live on what you earn. If you cannot afford to pay cash for, you cannot afford it, and it should not be purchased.
Good Day
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Try
by Wolf Wed December 3, 2008 @ 2:13 PM
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by What's all this receipt nonsense? Posted Tue December 2, 2008 @ 8:16 PM
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In today's economic climate, delinquencies are rapidly increasing. This explains why credit lines are being reduced. Also, cards are being closed down. It is belt tightening time for banks as well as us.
It sounds like you carry balances on your cards. Making "payments on time" to me means paying the card off every month. This "minimum payment" trickery they came up with a long time ago I don't understand. They may have targeted you as a higher credit risk than others, or maybe they just clotheslined everyone. I have an Amex here, and I haven't had any changes made to it or my other cards.
The bonus of having your credit line reduced is that you won't be able to carry a higher balance and have to pay interest on it.
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by Bill R. Posted Tue December 2, 2008 @ 7:08 PM
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Janice W.,
In a nutshell AX modified their aggreement with you, sent you a confirming email and you read it at your convenience.
The good thing is that your APR did not increase as has happened to others.
BillR.
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