Apple Should Stretch Promotion Dates for Loyal Customers

Yes, it is frustrating, but like Alanis Morissette says, "It's a free
ride, when you already paid!"

It come down to, if they bend the rules for you, where do they cut it
off at? In this instance, your purchase is more than a month before
the promotion began. If this was 3 months or 6 months out, would you
still believe you should be able to get the discount too?

They have to establish boundaries somewhere and it truly stinks that
you missed out, but look at it this way - what if they had not put
this promotion out at all? Would you not have still purchased the
items?

My thought is that she asked if you'd bought in the last 14 days
because if you had she could have returned the computer and ipod and
re-rang it on one order giving you the rebate. She also tried to see
if you purchased the extended warranty, which probably would allow her
to refund the computer under the warranty and then re-ring it with the
ipod touch giving you the rebate. I don't think she was asking you if
you purchased the warranty because she was intending to give you a
warranty in place of the rebate. I think she was looking to help you
out by using loop holes...but unfortunately she wasn't able to do
that. I think she did what she could, and regardless of the amount
spent with Apple over the years, you bought outside of their promotion
period. It's irritating - like when you buy gas for one price then
see it way cheaper elsewhere or you save and save to buy a big screen
tv then three months after you got it they put it on sale for 30%
off....annoying as all get out, but it's life and it happens.

the worst they can do is say "no"

Not sure if they'll give you a rebate...


though... as a student... i love apple but i'm not impressed by their
student prices. my state college network has better discounts for the
same products, and since my community college is officially part of
the network now, I can get student prices from any other college in
the same network.

perhaps that's something you can look around for too?

I never owned an Apple or an Ipod, what happened to the 10 dollar tape
recorders?


Good Day

There are much much cheaper ways to record lectures in class. A top of
the line micro cassette recorder or something similar is much cheaper
than an I touch.

I'm just trying to be helpful here. No doubt the new Ipod touch is
fantastically awesome, but really if it is just for recording
lectures, as i said, there are much cheaper alternatives

They were able to stretch the dates, by 14 days. Unfortunately you
are outside that window as well. They have to draw the line
somewhere.

Yes, and your wife missed qualifying for the offer by one to two
months. While the timing is unfortunate for you, I think it is highly
unlikely Apple will or should give you anything. As you say, there
has to be start and end dates.

From what Venice posted, it sounds like you missed out on the offer.
You failed to meet two of the terms.
Due to the fact that they offered a price adjustment for 14 days, that
sounds like good service.
It would be like going to a grocery store a month after you got a
coupon and demanding they honor it.
I seriously doubt you will get the full rebate, however they may give
you a coupon or as you mention, an itunes credit of some amount.

I received the same email yesterday, May 27th, and it clearly states:

Buy a qualifying Mac and iPod with your Apple education discount from
May 27, 2009, through September 8, 2009, and receive an online rebate
up to $229...

It also says:

Purchase your Mac and iPod touch at the same time to qualify for your
online rebate.

Not only did your wife purchase the computer last month, but she
bought the iTouch at a different time. It's nice that you are loyal
customers, and the manager did stretch the date to 14 days, but
sometimes we just have to accept that we missed out on something and
wait for the next opportunity to come along.