Resolve this problem???

You want a free trip, just because they done something to your
disliking? Woman, you are nuts. I bet you want them to pay for your
gas, and send your kids to college, also huh? You should have asked a
manager and had everything taking care of, but you didn't. So you are
entitled to nothing.

Unless I am mistaken, there was a letter here a month or too ago of a
similar nature - too small a portion size. Maybe that was another
company.

In any event, a salad with a couple of leaves of lettuce? I can't
imagine that. And if you asked the waitress if a salad with two
leaves of lettuce was right, she sure should have asked someone if she
couldn't figure it out herself.

You should have demanded to speak with a manager. There must be one
on duty all the time. It is very hard to verify your complaint after
the fact. If you had the empty bowls, you could show them to the
manager and have him/her figure it out. I think it is too late now to
confirm what went wrong.

Didn't IHOP just acquire Applebees?

I guess the customer service and food wasn't bad enough, so they
joined forces with a company that can't even get a pancake right.

You will get no satisfaction from this company, just chalk it up to a
bad experience and go to Ruby Tuesday; they have an all-you-can-eat
salad bar!

I used to work @ Applebees and all of the soups were served in small
white bowls. Are you saying it as smaller than the normal, or just
that your opinion was that you should've recieved a larger
portion/bowl. Managers are not psychic... Next time make sure to ask
for one and I'm sure they'd come right over. When I worked there a few
years ago we rarely had requests for a manager to go to a table over a
complaint so they were always taken very seriously, and they always
have coupons on hand. I don't understand why it makes more sense to
send a non-confrontational email to corporate instead of just getting
the situation handled while you were there. You probably would've left
feeling full, and possibly with a coupon if you felt like your visit
was terrible!

You should have asked for the manager and not just waited for him to
come over. Just because you asked the server about the portions does
not necessarily mean she conveyed your concern to the manager. From
my experience, Applebee's tends to be very customer friendly when it
comes to handling a problem. I've had a number of meals taken off our
bill when we used to eat there.

Why didn't you speak to the manager?

If you have a problem with your food, you should have asked for the
manager, and that would have been your opportunity to get out of
paying for items that were incorrect. However, the exaggeration
doesn't help: I find it difficult to believe that you were served a
salad with only two leaves of lettuce.

If you ordered the pick and pair combo the salad size is smaller than
a normal salad or half-sized salad. When I had that, with the french
onion soup (no e-cheese LOL) was the same size it would have been had
I ordered it ala carte.

If someone at Applebee's is feeling really sassy, they'll send you a
few bus tickets. Free trip, right?

I'd stick to complete words (e-cheese? is that the cyber equivalent of
cheese? and cear salad is just an odd abbreviation) and cut the
ellipses.

You said the manager never came to talk to you; did you ask to speak
to one?

It's NEVER a good idea to post ALL your personal information on a
public website.

Applebees has a regular bowl of French Onion soup and a Weight
watchers version, which if Im not mistaken is slightly smaller. They
have told me the only difference is the cheese is low fat, but I've
ordered both on separate occasions and thought the same thing. Since I
haven't had them actually next to each other I couldn't make a perfect
comparison. I believe the regular one (non weight watchers) may come
in two different sizes also.