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bank of america gives out my private information to someone making a deposit

Posted Wed August 18, 2010 12:00 pm, by . written to Bank of America

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Bank of America gave out my bank balance to a family member that was making a deposit into my bank account. I have a security alert on my account, since the last couple of years and was shocked that the teller never even asked for ID. So what good is the dumb security alert?
I feel violated and mad.

The bank should never have done this, and they need to rectify the situation so that these kind of accidents cannot just happen. they apologized and said it was a new teller. hmmm all the more reason that she should have been alert and careful.


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by Daniela E. Posted Tue August 24, 2010 @ 2:12 AM

That seems kind of odd that you're shocked about the balance being
disclosed to the person who had your bank account information. If you
authorized them to make the deposit, they would be expected to return
to you with the deposit slip proving they made the transaction, no?

When I make a deposit, the account balance is on the deposit slip.
That's just how it goes.
So how does your bank do it? Do you normally have to ask for the
balance?

Reply

by RedheadwGlasses Posted Fri August 20, 2010 @ 1:23 PM

Fairbank's comment to me that the teller verbally told the relative
the account balance got me thinking... I wonder whether the OP
deposited, day, $200 and then the balance was only, say, $130. That
would tell the relative that the OP's account was in the negative.
SOmething that could be embarrassing to someone.

It explains the reaction a little to me, anyway.

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by PepperElf Posted Thu August 19, 2010 @ 11:02 PM

i think i read a complaint of just the opposite... someone was
depositing money into a friend/relative's account and they complained
that they weren't given the balance.


this is why bank's aren't suppose to give it out
cos the account owners don't always like it.

Reply


No win situations by MA Cunningham Mon August 23, 2010 @ 8:31 AM

by t n. Posted Thu August 19, 2010 @ 8:59 PM

Usually they don't ask for ID when depositing only withdrawing. They
shouldn't have given out your balance because giving out your balance
is an optional step in printing a receipt. You did what you could
though and I imagine that they are fixing the problem. At least
nothing bad happened.

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by RedheadwGlasses Posted Thu August 19, 2010 @ 1:45 PM

The receipt should have shown ONLY the amount of the deposit, not the
balance. That was my experience when I would make deposits for a
friend/coworker to save her the trip to the bank since I was going
anyway.

Reply

Re: Receipt by Fairbank R. Thu August 19, 2010 @ 2:29 PM


GOod point by RedheadwGlasses Fri August 20, 2010 @ 1:22 PM

by Eclipse Posted Thu August 19, 2010 @ 1:13 PM

Many times bank receipts show up with the balance after you make a
deposit. This allows you to update your register or other records and
verify that your records match the bank's. If there is a discrepancy,
it gives you an opportunity to resolve it prior to overdraft fees or
other negative consequences.

I am wondering - did the person making the deposit specifically ASK
for the balance? If so, that is likely none of their business and it
should not have been given out if there was a specific alert against
it.

If the balance was given (as described above) as a routine part of the
transaction, then I really do not see where the bank teller was in the
wrong.

Reply


At my bank by Donno Thu August 19, 2010 @ 6:43 PM


I go to a credit union by Eclipse Fri August 20, 2010 @ 11:08 AM


I also use a credit union by nibs Fri August 20, 2010 @ 11:45 AM

by tali Posted Wed August 18, 2010 @ 9:44 PM

Balance can appear on the deposit receipt automatically. Though I
think you can request that it not show.

Reply

Which leads me to wonder by Lisa H. Thu August 19, 2010 @ 9:42 AM
by Lisa H. Posted Wed August 18, 2010 @ 4:51 PM

This reminds me of another letter, where the writer was mad that a
family member couldn't make a deposit for them.

Good example of why. I agree, I wouldn't want someone not on my
account to see my balance. I probably wouldn't have given them access
at all.

Reply


That was my first thought!...n/t by Harleycat Thu August 19, 2010 @ 3:40 PM


Yes, i remembered that letter right away also! by batmoody Fri August 20, 2010 @ 7:18 AM

by Donno Posted Wed August 18, 2010 @ 4:20 PM

Did you give the family member your account number? If so, that is
the first step in a chain of events.

Although the teller shouldn't have given out any information, without
the account number the family member shouldn't have gotten that far.

Reply


Good point by Eclipse Thu August 19, 2010 @ 1:14 PM

Not true by TexKat Thu August 19, 2010 @ 1:53 PM


True by Eclipse Thu August 19, 2010 @ 8:29 PM

Funny Story... by fishbjc Fri August 20, 2010 @ 10:33 AM




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