Am I just a number to you?

Posted Tue March 13, 2012 10:08 pm, by Natalie W. written to Bank of America

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I recently applied for a small credit line increase on a BofA credit card I've had since 2007. I have been very responsible with my credit, pay my credit card off regularly and have kept thousands of dollars across all of BofA accounts including personal and business. When I applied for a small increase, the banker I spoke with on the phone made me feel unreliable, untrustworthy and insignificant.

I have been banking with BofA since 2006 but will and have been moving my operations to another bank since this latest interaction. I will close all of my accounts and move fully to another bank unless I receive a credit line increase showing that BofA values my business.

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Re: Am I just a number to you? by Back_n_TX Posted Wed March 14, 2012 @ 5:09 PM The short answer is "yes, you are just a number to them." That's the service you get with a big bank. they don't consider 6 years a long relationship and don't really care unless you have several hundreded thousands on deposit. Reply In all honesty - yes. but this goes for all banks and all customers by PepperElf Posted Wed March 14, 2012 @ 2:32 AM The problem is... it's nothing personal. They cannot issue credit lines or increases just because someone feels they deserve one. If that was all they needed for qualifications then everyone would have as many credit cards as they wanted without limit. So since they can't operate on whether or not people feel they deserve cards they have to use what tools they have - and that's credit scores and credit history. which ... yeah, numbers Reply