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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. Safety placard shoved in my face
  6. What Can You Do for Us as President, John McCain?
  7. Children not wanted at Kaufmann's
  8. Suggestion Box Update
  9. Kissing at the Chili's
  10. Return Policy Will Cost Target Millions
  11. My Son is Also a Customer, Barnes & Noble
  12. Movies at the Hilton
  13. Amazon.com sells pornography
  14. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  15. 3 yr old injured
  16. The CDC is wrong....would you want my blood?
  17. Removal of Emily Gillete from Delta Flight 6160
  18. Turned away on Christmas Day by Blockbuster
  19. Inconsiderate Wait Staff
  20. MERRY CHRISTMAS at Target is a dirty word!
  21. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  22. BILL MAHER, FIRED
  23. David Letterman is Not a Gentleman!
  24. Target's Refusal to Issue a Credit
  25. Store Manager Called My Son BUCKWHEAT




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My Son is Also a Customer, Barnes & Noble

Posted Mon April 6, 2009 12:00 pm, by Sio L. written to Barnes & Noble

Write a Letter to this Company


Hello, I would like to let you know about the experience I had in your store this evening. It was at your Potomac Yards location in Alexandria,VA. My husband, son and I have visited this location at least once a week for the past year. We purchase books from your store almost every single visit.

Tonight, we arrived at your store around 8 PM. Each of us went in our own direction in search of whatever books we were interested in purchasing. I picked out my book and headed over to your cafe to buy us drinks, like I always do. Not five minutes later, I see an employee approaching with my 8 yr old son. I started getting up to see what the problem was, but instead she just loudly explained to me from the other side that my son was not causing any problems, they just ask that all children stay with their parents.

I have a couple of problems with this. One of them is that my son is a paying customer, even if he is 8 years old. I can understand if he were disturbing others, but he was not. The other is that if this policy exists, it should be posted somewhere that parents can see to avoid any embarrassment.

I quickly put the book that I was going to purchase back, and we left.

There is not much that B & B can do, as we will no longer be shopping there.Perhaps you could post up your policy regarding children in your store. Borders is the same distance from us, and they have no problem treating my son as the paying customer that he is. Thank you for reading this.


Reply



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by CallMeBootsy Posted Sun February 21, 2016 @ 6:08 PM

This policy is for your sons protection. Leaving him to his own
devices is dangerous now days and could lead to him being hurt or
kidnapped or worse.

They have this policy also because it's YOUR responsibility to watch
you for your child. Not theirs.

Barnes and Noble is a bookstore, not a day care.

Reply

7 years ago... by Sara R. Mon June 20, 2016 @ 12:16 AM
by CoolCat Posted Thu October 8, 2015 @ 6:43 PM

Barnes and Noble is not a daycare. Your son is your responsbility,
keep him with you.

Reply
by line s. Posted Sun April 12, 2015 @ 1:51 PM

You're 23 & have an 8 year old son?
Honey, you don't need to be speaking to ANYONE about parental
responsibility...you've prove your complete lack of that, already.

Reply

by cissy Posted Wed March 25, 2015 @ 1:28 PM

I appreciate your complaint. Your son wasn't the problem. He was doing
his book shopping without disturbing other customers. This much I'm
sure. The issue is the other "customers". Someone could engage an 8
year old child then have no problem taking him out of the store
against his will in a flash! He could be kicking and screaming then be
gone before you know it. Teaching independence is a parental
responsibility and I see you are trying. Put it on hold until he can
hold his own ground. An 8 year old is no challenge (weight wise)
against a predator.

Reply
by BNemployee Posted Sat June 11, 2011 @ 9:37 PM

I work at a Barnes and Noble store in the children's department.
Parents often leave their children unattended for long periods of
time. Some of those children sit quietly and look at books, some play
with Thomas the Train.

Others play chase, take the stickers out of books, knock things over,
create havoc.

Occasionally, a child will wander off in search of his or her parents,
and we'll announce a "Code Adam" - immediately, we'll block the exits,
send workers into the restrooms, and every other employee will stop
what they are doing and begin a search for the missing child.

We don't know what was going on with the child in question - Was his
misbehaving, did he look lost and the employee was being helpful. I
don't know.

I do know that I consider it part of my job to keep an eye on these
kids while they're in here. If they're creating a ruckus, I reprimand
them; if they are opening packages or taking stickers out of books, I
make sure the parents pay for them; if they pull out piles of books, I
politely say, "Do you remember where those go? Let's see if you can
put them back."

Now, if I could just get the parents to quit dumping off their books
and magazines in my section and leaving their coffee cups everywhere,
I'd be happy.

Reply
by RUKIDDING Posted Thu October 28, 2010 @ 3:05 AM

Under the Juvenile Court Act, it’s child neglect to leave a minor
under 14 years of age “without supervision for an unreasonable period
of time without regard for the mental or physical health, safety, or
welfare of that minor.”

Why is this such a difficult concept for you to grasp.

Does something drastic have to happen before you realize ther risk you
are taking every time you do this.

I'll bet Borders has similar policy and if you make a habit of
neglecting your child there they will politely as possible, tell you
about it too.

Reply

by RUKIDDING Posted Thu October 28, 2010 @ 2:40 AM

It is NOT YOUR CHOICE. You put your child and that bookseller at risk
and you DO NOT HAVE A RIGHT TO DO THAT.
Ignorance of the law does not excuse you from it. You should Thank
that bookseller and APOLOGIZE. While your rant made you feel better
for your embarrassment you adversely affected that bookseller and that
store. And you should be ashamed. While your neglect resulted in
lovely fodder for your stupid rant I assure you that bookseller was
very upset by their ordeal and they do not get paid enough to cope
with parents like you.

At the very least you should have asked that bookseller for
permission, and given them the opportunity to decline. Just passing
the supervision off on them without even asking is NOT making
reasonable provision for his care.
Not even if you blog about it everyday for years.
You are still Wrong.

Reply
by RUKIDDING Posted Thu October 28, 2010 @ 1:54 AM

Child abuse and neglect are defined by Federal and State laws. The
Federal Child Abuse Prevention and Treatment Act (CAPTA) provides
minimum standards that States must incorporate in their statutory
definitions of child abuse and neglect. The CAPTA definition of "child
abuse and neglect," at a minimum, refers to:

"Any recent act or failure to act on the part of a parent or
caretaker, which results in death, serious physical or emotional harm,
sexual abuse, or exploitation, or an act or failure to act which
presents an imminent risk of serious harm"1

Reply
by Tara P. Posted Mon September 21, 2009 @ 4:13 PM

So you're ticked because she was concerned. Wow. just wow....

My advice? Get over it. There are freakies all over the places
waiting to snag a kid for their own disgusting pleasure and a
bookstore is a VERY easy target to do this.

Reply


Ticked because she was concerned? by SiotehCat Mon September 21, 2009 @ 8:38 PM

by redhatterb Posted Mon September 21, 2009 @ 12:15 AM

8 years is too young to be let to wander alone in any store. Plus the
upside to keeping the kid by your side is when you are ready to go,
you don't have to go looking for him/her. I used to get really
frustrated with my daughter because she always let her kids roam all
over stores. I hate shopping when kids are running all over
unsupervised. Even yet, with her kids being teenagers and nearly
grown, when we go shopping together, the adults are always done first
and then we have to have the kids paged and wait for them.

Reply


o.o by SiotehCat Mon September 21, 2009 @ 8:44 PM
by Shaggy Posted Sun September 20, 2009 @ 5:24 PM

I am a retired probation officer who supervised child molestors,
rapists, and the worst of child abusers in my judicial circuit. You
have got to be out of your mind for letting your 8 year old child
traverse that store alone. That is exactly what child molestors look
for and many lurk in bookstore for that reason. you owe the Barnes
and Nobles clerk a debt of gratitude for caring. Besides, she may
have known a customer in the store was a sex offender and was not
allowed to acknowledge that. i checked my local book stores
religiously before I retired and when I found an offender in the
store, I introduced them to the store management so they would know
what obstacle they were up against.

Your child may be a customer of Barnes and Noble, but he was also
protected by the Barnes and Noble staff!

Cudos to Barnes and Nobles' for their employee's action(s)!!!!!!

Reply

EXACTLY! by Tara P. Mon September 21, 2009 @ 4:14 PM


That is not their job. by SiotehCat Mon September 21, 2009 @ 8:36 PM

It's not my job to stop your child by Zan Tue September 22, 2009 @ 9:12 AM
by CarlaTee Posted Sat September 5, 2009 @ 9:14 PM

I thought this rule was present in all stores, you know? Something
unwritten, but everyone understands.

It's just dangerous to leave an 8 year old alone in the store and the
employee was just concerned. Although I do think it would've been
better if she didn't explain to you "loudly" so you wouldn't have been
as embarrassed.

Reply


by Sheldonrs Posted Thu September 3, 2009 @ 2:20 PM

All these replies and the message still has not gotten through. You
may know everything there is to know about your son. That has nothing
whatsoever to do with the other people in the store. Some psycho
could grab your kid and be gone in the time it takes to say "Where's
Timmy?".
It does not matter if your child is Doogie Howser, Stephen Hawkings
and Einstein reincarnate, YOU DO NOT LEAVE YOUR CHILD ALONE, OUT OF
SIGHT AT ANY STORE FOR ANY REASON. It does not matter if he spends
$100.00 a day, everyday of every week. He can be the best customer
they have. He is still a child and potential target.

Reply


o.o by SiotehCat Sat September 5, 2009 @ 5:18 PM


Like I said by Sheldonrs Wed September 9, 2009 @ 3:58 PM


... by SiotehCat Wed September 9, 2009 @ 7:24 PM

by R.E.D Posted Tue September 1, 2009 @ 2:53 PM

Almost all types of stores have a child policy. Many do have them
posted but It has been my experience that most people don't pay
attention to posted signs anyway. I see no fault from the B&B here,
only fault from the parent.

Now your child may be responsible enough to shop on his own, your
neighborhood may be super safe and nice, you may be the best parent in
the world, and maybe nothing bad could have happened in that store.
But the employees have no way of knowing any of that. They are paid to
follow the rules not bend them "just because" Most places have the
general rule of "Children under the age of 12 must be accompanied by
an adult" and every one must follow it. The employees do not have time
to baby sit everyone's children, nor should they have to, if you bring
your child into a store be prepared to stay with him the WHOLE time,
Even if you have to stand there waiting for him to pick out a book for
30 min. He is your child and there for you have a responsibility to
watch him.

Reply


o.o by SiotehCat Sat September 5, 2009 @ 5:14 PM

by PepperElf Posted Mon August 10, 2009 @ 9:01 PM

how long do letters stay on this 25 list?

oy

Reply


Hmm... by SiotehCat Wed August 12, 2009 @ 12:17 AM


.... by PepperElf Wed August 12, 2009 @ 11:09 PM

by Batman Posted Wed July 8, 2009 @ 1:13 PM

And as so many have stated, You would be the first in line to blame
them had some jackass abducted your child. You would be there
screaming that they didn't do enough to protect your child.
Sorry, you are dead wrong here.
I suspect you are more angry that there was a scene, and that people
thought your child did something wrong. Nope. It was you. You left
your 8 year old child unattended. Perhaps you would have preferred
them havng a sign stating they would call the police for parents who
left their minor children unattended?
They simply brought your child to what they believe was safety.

Reply


Hmmm... by SiotehCat Wed July 8, 2009 @ 4:19 PM
by pat s. Posted Wed June 24, 2009 @ 4:15 PM

Regardless of whether an 8 yr old is considered a "paying" customer -
in this day and age, letting your son wander the store unescorted by
his parents is not an acceptable practice to get into. I don't think
B&B should be punished, I think they should be commended for doing
what is right.

Reply


... by SiotehCat Sun June 28, 2009 @ 7:14 PM
by Alexandra1973 Posted Tue June 16, 2009 @ 7:54 PM

They don't know if he's a "paying customer" or not. Apparently not,
since he didn't buy anything.

I don't let my 7-year-old son out of sight.

Plus there are way too many parents who think that employees' job is
to baby-sit, and too many who don't mind their children taking off and
destroying stuff.

Reply


by Teresa B. Posted Mon May 25, 2009 @ 12:34 AM

Are we still beating this horse?

Reply


it takes a while for topics to fall off top 25 i think by PepperElf Mon May 25, 2009 @ 2:30 PM


o.o by SiotehCat Mon May 25, 2009 @ 11:37 PM


Like I know by Teresa B. Wed May 27, 2009 @ 1:57 AM


I think it is by Nate! Thu June 4, 2009 @ 9:36 AM
by kayti2k Posted Mon May 18, 2009 @ 9:29 AM

Wow! Tons of posts... I just wanted to say that whether or not B&N
wanted to protect the child I'm sure they want to protect the store.
If a child really was abducted there's a risk a parent might want to
sue them.

It's up to you whether or not you want to leave a child
unsupervised... and obviously you can choose not to shop there any
more if you feel their actions were inappropraite. But I believe the
company has a right to make rules that limit their risk.

For example, my family is going tubing on a river this weekend. We'll
have to sign waivers that we won't sue the company if we drown. B&N
doesn't make you sign a waiver that you can't sue them if your child
gets abducted in the store (of course not, imagine how much work that
wuld be), but they can try to make sure it doesn't happen by
encouraging parents to stay with their kids. It's just common sense,
like asking customers at Home Depot not to climb on ladders.

I also think it's important to remember that people whose children get
abducted aren't always "bad" parents. I wouldn't personally let an
8-year-old go off without at least an older sibling accompanying him
or her. But that doesn't mean that my vigilance will prevent something
terrible from happening to my kids. Nor does it mean that if you truly
are a negligent parent that something's automatically going to happen
to your children.

While I like to think a little extra care makes the difference, I
think all this discussion could have the unintended consequence of
demonizing people whose children have been victimized (when there was
nothing they could have done to prevent it).

Reply


I agree by ♫Venice♫ Mon May 18, 2009 @ 6:02 PM
by Ben G. Posted Fri May 8, 2009 @ 2:03 PM

made and I confused the two.

"My son can also take FOREVER to pick out a book. Sports or famous
people in history? Martin Luther King or Juan Ponce De Leon? The last
time that I stood their waiting for him to pick out a book, I was
ready to strangle him by the end of it. "

This says it all for me right here. regardless of the intentions of
the employee asking that he remain by your side.

You were upset when the employee not only followed the policy (which
is what people are paid by employers to do), but that you had to be
with him for the above stated reason.

I would love input on this.


Reply


Err... by SiotehCat Fri May 8, 2009 @ 2:52 PM
by Cindy Candy Posted Wed May 6, 2009 @ 12:26 PM

At 8 years old your son is far too young to be shopping by himself.
There are thousands of child sexual predators out there just waiting
for a parent like you to not realize their presence. Please consider
the safety of your son. I've even heard on the news of children being
raped in public bathrooms. This is a scary world, and your son needs
your protection.

Reply


*nods* by PepperElf Wed May 6, 2009 @ 3:23 PM


Tks.. by SiotehCat Wed May 6, 2009 @ 3:29 PM

by RowdyRetailer Posted Sat May 2, 2009 @ 12:19 PM

8 years old is too young to be left unsupervised in a store by a
parent. You stated you went your own direction, which is essentially
leaving him alone.

Had you left him alone in your house at that age alone, you would run
this risk of being in trouble with authorities.


I was watching ET for some odd reason a few weeks ago, and the mother
left the little blond haired girl home alone. I didnt think of
anything of it when I saw it when it came out, but when I saw it, I
was like, man you do that now, and you are in trouble!

Also the brother was dressed up like a "terrorist" for his halloween
costume.


Point being, times have changed, and we cannot leave children alone,
unsupervised. Bookstores and libraries are common place for predators
that prey on children.


Good Day

Reply


Hmm... by SiotehCat Sun May 3, 2009 @ 7:30 AM


o.o by PepperElf Sun May 3, 2009 @ 9:30 AM


o.0 by SiotehCat Sun May 3, 2009 @ 3:36 PM


0.o by PepperElf Sun May 3, 2009 @ 5:32 PM


... by SiotehCat Sun May 3, 2009 @ 5:36 PM


... by PepperElf Sun May 3, 2009 @ 5:55 PM


Err... by SiotehCat Sun May 3, 2009 @ 6:29 PM

aren't the employees intentions plain and clear though? by Ben G. Mon May 4, 2009 @ 9:34 AM


... by SiotehCat Mon May 4, 2009 @ 2:19 PM


... by PepperElf Mon May 4, 2009 @ 3:40 PM


? by SiotehCat Mon May 4, 2009 @ 3:55 PM


? by PepperElf Mon May 4, 2009 @ 5:09 PM


... by SiotehCat Mon May 4, 2009 @ 6:54 PM


o.o by PepperElf Mon May 4, 2009 @ 7:12 PM


.... by SiotehCat Mon May 4, 2009 @ 8:14 PM


You see, that's interesting by ♫Venice♫ Mon May 4, 2009 @ 9:09 PM

Venice by Michelle O. Mon May 4, 2009 @ 9:12 PM


?? by SiotehCat Mon May 4, 2009 @ 9:46 PM


I know what you mean, Michelle by ♫Venice♫ Mon May 4, 2009 @ 11:39 PM


hmmm by SiotehCat Mon May 4, 2009 @ 9:44 PM


It depends on the state by RedheadwGlasses Sun May 10, 2009 @ 12:57 PM


Libraries by ♫Venice♫ Tue May 5, 2009 @ 12:52 AM


Perhaps B&N... by Just Jeffrey Tue May 5, 2009 @ 8:24 PM


Fear of libraries? by ♫Venice♫ Tue May 5, 2009 @ 9:45 PM


I don't recall... by Just Jeffrey Wed May 6, 2009 @ 6:54 AM


At age 12, 13, 14 I would spent entire Saturdays at the city library! by RedheadwGlasses Sun May 10, 2009 @ 1:00 PM

by Nate! Posted Fri May 1, 2009 @ 9:30 AM

I have stayed out of the discussion here for the most part, but after
reading all of the comments, I have come to a conclusion.

Even though there is a loose policy in place, I think that the
employee was possibly combining it with her own personal beleif. She
has an opinion, and maybe she has a strong opinion on this such as the
commenters here like Venice and Teresa to name a few. She could have
shared their fears, and thought it was in the best interest of Sio's
son to not be in the store alone.

Maybe the store had trouble recently with unaccompanied children being
disruptive or stealing, so the management instructed employees to
crack down on all kids by themselves, causing trouble or not, and
enforce the policy mentioned by corporate in the email mentioned
below.

And finally, everybody who is calling out all the what-ifs, you most
likely have never been to this bookstore, or the surrounding
community. And you don't know Sio's son. You simply cannot comprehend
all of factors, therefore you cannot comprehend the magnitude of the
safety risk involved.

First, I think Sio is a fine mother. If she feel comfortable leaving
her son for a few minutes while she goes to get drinks, then it most
likely is fine. If the store were shady or were the neighborhood, or
even if she felt somewhat uneasy about it at all, then I bet she would
stay with her son. That is instinct. And I highly doubt she would
simply ignore it.

But even in a safe neighborhood, and pedophile can swoop down and kill
him, right? Yes, this is a chance, and the odds are very low. It could
very well happen, yes it could. But like I said, the odds are very
low. We hear of these incidents now and then, and of the many children
left alone for a few minutes, nothing ever happens. Like Sio's
philosophy, why should the possibility of what could happen put a
damper on your activities? Yes, there is a risk involved here. Yes,
something bad could happen. But the odds of it happening are so slim.
And she understands this risk. This leads me to my next point.

Nobody here has ever met Sio's son except for Sio. Only she knows how
mature she is. This simply cannot be sufficiently conveyed through
comments or the original letter. If her son was not mature enough to
handle himself, this would lead back to point one. She would feel an
instinctual level of uneasyness. If her son is mature enough to
comprehend the fact of life that pedophiles and murders exist, along
with the fact that he should never talk to or go with anybody, no
matter the circumstances or how convinving they seem, then I think he
will be safe. The person preying on him relies on the naievety of a
young child. If Sio's son can comprehend that these people exist, and
the risks involved with speaking with any stranger, then I think he
can be safe. And if taken by force, surely he could kick and scream
and attack back and casue a scene.

Based on these points and how they lead to one another, and since one
simply cannot know all of the circumstances in this situation, then it
leads me to beleive that leaving her son for a few minutes is
generally safe. Sure, he could be harmed at any moment. But the odds
and his maturity are in Sio's son's favor. So if B&N is going to
prohibit it, and if this is the way Sio would like to live her life
and parent, the GOOD FOR HER for speaking with her wallet and
switching to Borders.


Good Day.

Reply


=) by SiotehCat Fri May 1, 2009 @ 3:06 PM

pedophiles by Tooter Tue September 15, 2009 @ 9:41 AM


Nate by ♫Venice♫ Fri May 1, 2009 @ 6:16 PM


... by SiotehCat Fri May 1, 2009 @ 9:38 PM


Sio by ♫Venice♫ Fri May 1, 2009 @ 10:09 PM


"ideals" by Nate! Sat May 2, 2009 @ 12:08 AM


I guess we'll just have to disagree on this by ♫Venice♫ Sat May 2, 2009 @ 1:26 AM


I agree by Nate! Sat May 2, 2009 @ 12:10 PM


FWIW by Donno Sat May 2, 2009 @ 6:39 PM


by ♫Venice♫ Posted Mon April 27, 2009 @ 7:11 PM

You said, "The truth is that peoples judgments are clouded by their
personal feelings on the subject."

I actually think your personal feelings are clouding your judgment.

"I am a young Mexican mother, and the Caucasian associate singled me
out for something that wasn't even a policy, but a preference."

Reply


Again... by SiotehCat Mon April 27, 2009 @ 8:34 PM

by ♫Venice♫ Posted Mon April 27, 2009 @ 3:53 PM

It took quite some time, but I finally received a response to my
email:

Thank you for contacting us.

We apologize for the delay in responding to your email. It is
certainly
not reflective of the significance with which we regard your inquiry.

At Barnes & Noble, we take the safety and security of our customers
seriously, and therefore during peak business hours our Booksellers
may
ask parents not to leave their children unattended, or to remain
accompanied by an adult.

We value your patronage and we hope to see you in our stores again
soon.

Sincerely,

Customer Relations
Barnes and Noble Customer Service
customerservice@bn.com


We've come full circle. I think this is a very reasonable and
flexible approach on behalf of the store, and I still fail to see a
reason for never stepping foot in the store again simply because an
employee was following procedure. I'm not really looking for any more
explanations because this is something I will obviously never
understand. I just wanted to share the email response.

Reply

Just out of curiousity by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 4:57 PM


Answer by ♫Venice♫ Mon April 27, 2009 @ 5:19 PM

You completely misunderstood my question by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 5:25 PM


This coming from someone who accused ME of twisting by ♫Venice♫ Mon April 27, 2009 @ 6:12 PM

Ok...got it. by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 6:56 PM


Either you haven't heard a word I said, or by ♫Venice♫ Mon April 27, 2009 @ 7:08 PM

you dont have to explain yourself again by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 8:29 PM

ok "Mr. Helpful" by jeishere Wed April 29, 2009 @ 4:42 PM

JE by PlanetFeedback's Mr. Helpful Wed April 29, 2009 @ 10:49 PM


No, not sort of by ♫Venice♫ Wed April 29, 2009 @ 11:51 PM


others also answered it by PepperElf Thu April 30, 2009 @ 12:33 AM

an employee's perspective by BNemployee Sat June 11, 2011 @ 9:29 PM


Let's be honest... by Just Jeffrey Tue April 28, 2009 @ 12:57 PM


possible reasons... by PepperElf Wed April 29, 2009 @ 1:02 PM
by John M. Posted Sun April 26, 2009 @ 3:30 AM

I have performed child predator investigations. One incident, a man
went into stores like Borders, Toys R Us, and the mall with a hidden
camera. In Borders bookstore, he approached an 11 year old girl who
was sitting alone on the floor reading a book. The man first spoke to
her about how his kids love that book. The man then progressed into a
sexual converstaion with her and that was horrific. In Toys R Us, he
would find little girls with dresses on walking only a short ways from
their parents or even standing next to their parents. He would then
prey on them and film up their dresses.

I don't believe the bookstore was belittling your parenting skills,
the trust you have in your child, or attempting to call you out and
embaress you. I would call their actions a community care-taking
responsibility which we all share in protecting our young ones. Open
your eyes to the evil in the world and thank the employee for helping
to keep your child safe. It only takes a fraction of time while a
person turns their back to buy a latte for someone to take that child
- forever.

Reply


very good point, many predators use "social engineering" tactics - tactics that even fool adults by PepperElf Sun April 26, 2009 @ 2:07 PM


by Teresa B. Posted Sat April 25, 2009 @ 10:59 AM

I want you to know why I feel so strongly about this. Why I have
never allowed my kids to wander off.

I was 13 years old in 1979. I lived in a small West Tennessee town,
nothing ever happend in Weakly county. Not until Sept 1. On that
day, Carrie Ann Medlin, age 8 and her little brother were out riding
bikes near Greenfield, Tn. Not far from where I grew up. My dad and
Carrie Ann's step dad were friends. That day a monster pulled up to
Carrie Ann and got her into his car. She was raped, murdered and left
on the side of the road like a piece of trash. Her monsters name?
Robert Glen Coe. That name mentioned in any part of West Tennessee
will get you the entire horrible story. I remember going to the
house, like Southerners do when some one dies. I remember sitting out
side with her brother and her cousins, while the adults whipered about
what had happened. I will never forget it.

Thankfully that monster will never be able to hurt another child. He
was put to death on Ap 19, 2000. What truly unbelievable is that he
is mentioned in Wikipedi.

http://en.wikipedia.org/wiki/Robert_Glen_Coe

I know you love your son. I can see that. But you have to understand
that he is a child...not a small adult version of you. Maybe next
time you go to B & N, you can grab your drink, find a book to read and
then take your son to the kids department and find a place to sit and
read. That way, you are relaxing and letting your child have some
freedom. You can see who comes and goes in that area.

Please consider this. I know you know your son, but you dont the
Robert Glen Coe's of this world. They dont have the word Pedifile or
Pervert written on them. They look just like you and me. I just dont
want to see another child end up in the news, missing and found dead
in a suit case.


Reply


Hmm.. by SiotehCat Sat April 25, 2009 @ 11:09 AM


I'll try again by ♫Venice♫ Sat April 25, 2009 @ 5:58 PM


Question.. by Harley Has A New Cat Tue April 28, 2009 @ 9:24 AM


and sometimes it's not even a stranger - and it happens right when you ASSUME the kids are safe by PepperElf Sat April 25, 2009 @ 11:13 AM


I have new for you. by Teresa B. Tue April 28, 2009 @ 10:44 AM


What a horrible story! by Harley Has A New Cat Tue April 28, 2009 @ 9:26 AM
by Jen09 Posted Thu April 23, 2009 @ 12:45 PM

Whether your son is a "paying customer" or not, he is a minor child
and should not be left unsupervised in a store. Management was right
to bring him over to you. This is how children "disappear".

Reply


Minor? by Nate! Fri July 17, 2009 @ 2:40 PM


ah... by PepperElf Tue July 21, 2009 @ 7:47 AM

by Final Score: Boys-3, Girls-1 Posted Wed April 22, 2009 @ 11:50 PM

You are lucky it didn't happen the other way around.


Two days ago, I was in Home Depot with all four of my kids. I had my
16 month old on my hip and my 4yo by the hand. My 11yo and his 7yo
brother we complaining that they had to go to the bathroom. So we went
to the restroom, but my arm was getting tired of holding the baby, so
I told them to wait there while I grabbed a cart. After all, I was
almost my oldest's age when I started babysitting, right?

Well, they didn't listen, so I traipsed back to the paint department,
and an employee asked how I was doing. I groaned and told them I was
looking for my disobedient children who didn't wait by the bathrooms.

They called a Code Adam.

No kidding.

I asked them not to. One guy asked for a description and said "What
are they? 4 and 5?". I told them no, the oldest is 11, and going into
Jr. High and his brother never leaves his side. It didn't matter. They
were minors and admitted I was looking for them. It was embarassing
for me and my kids, especially when they didn't know why I was so
pissed at them when they caught up to me a few aisles from the paint
department.

You are lucky you didn't decide to go tell you son his drink was ready
and then have an employee find out you were separated from your kid. I
guess they are required by law to call a Code Adam when a parent and
child are separated.
It's a good thing I've never lost track of my husband, LOL! "Attention
Home Depot shoppers! We have a LOST HUSBAND. Please lock down the
power tool aisle!"

Reply


So if it's a *law* it doesn't matter if a store has a policy or not by PepperElf Thu April 23, 2009 @ 9:15 AM


Thats interesting. by SiotehCat Thu April 23, 2009 @ 10:43 AM

I doubt it's even a "law" by Final Score: Boys-3, Girls-1 Thu April 23, 2009 @ 4:00 PM


Code Adam... by Just Jeffrey Fri April 24, 2009 @ 8:49 AM


but even so, by the time the code goes out it might be too late by PepperElf Fri April 24, 2009 @ 2:10 PM

by eydieville Posted Tue April 21, 2009 @ 4:41 PM

i hope you will listen to me when i say that letting your eight year
old roam around without you by his side is an engraved invitation to
child abduction. please, please, please don't continue to let your
child wander around in public ANYWHERE without you being able to see
him. i have no desire to hear another horror story on CNN.

Reply


Thank you. by SiotehCat Tue April 21, 2009 @ 4:59 PM


i will just pray you never become a statistic by eydieville Wed April 22, 2009 @ 4:09 PM

by Teresa B. Posted Tue April 21, 2009 @ 12:05 AM

I am sorry, but in this day and time there is NO WAY IN HELLO that I
would allow my 8 year old (I dont have one anymore) away from me in a
store. You never know what freak is just around the corner, waiting
for the perfect opportunity to snatch his next victim.

To me, you should be praising the actions of the store NOT
complaining. These stores are NOT a daycare. The kids you bring into
them are your responsiblity. Keep your kids with you or leave them at
home.


Things like this anger me so much. I see all those little ones who
have been kidnapped and will never come home. The one found in the
suitcase really got me. These kids are TOO young to be left to their
own devices.

Times have changed our world and not all the time for the better. Our
children are now prey, more so then ever. We as parents have to learn
that they are our first responsibltiy and that we must do everything
in our power to protect them at all times and all places.

Reply

I disagree by April S. Fri April 24, 2009 @ 7:57 PM


I understand what you are saying.... by Teresa B. Fri April 24, 2009 @ 11:05 PM


So... by SiotehCat Sat April 25, 2009 @ 3:42 PM


Terrible? by Teresa B. Sat April 25, 2009 @ 8:28 PM


o.o by SiotehCat Sat April 25, 2009 @ 10:28 PM


This morning by Teresa B. Sun April 26, 2009 @ 1:26 AM

I think you are angry by April S. Sun April 26, 2009 @ 11:05 AM


Thank you. by SiotehCat Sun April 26, 2009 @ 3:49 PM


I left a comment by Teresa B. Mon April 27, 2009 @ 12:33 AM


I read your comment by ♫Venice♫ Mon April 27, 2009 @ 3:43 PM


thanks Venice by Teresa B. Tue April 28, 2009 @ 2:55 AM

Teresa by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 4:59 PM


PFB by Teresa B. Tue April 28, 2009 @ 12:03 AM


I also want to ad by Teresa B. Tue April 28, 2009 @ 2:54 AM

Teresa by PlanetFeedback's Mr. Helpful Tue April 28, 2009 @ 11:41 AM


WoW by Teresa B. Tue April 28, 2009 @ 4:35 PM


Perfectly stated, Teresa by ♫Venice♫ Tue April 28, 2009 @ 5:02 PM


Did you really say Mr. Helpful isn't allowed to comment? by Clete Tue April 28, 2009 @ 12:04 PM


No by Teresa B. Tue April 28, 2009 @ 3:57 PM


No it doesn't by Clete Tue April 28, 2009 @ 4:43 PM


Thanks. by SiotehCat Tue April 28, 2009 @ 5:28 PM


Sio by ♫Venice♫ Tue April 28, 2009 @ 5:57 PM


It is so kind of you to take an interest. by SiotehCat Tue April 28, 2009 @ 7:23 PM


I've done my best trying to convince you... by ♫Venice♫ Tue April 28, 2009 @ 7:50 PM


It doesn't by Clete Tue April 28, 2009 @ 8:30 PM

Hi Clete by Michelle O. Tue April 28, 2009 @ 10:54 PM


This is a great response, Michelle. by BellaSera Wed April 29, 2009 @ 8:14 AM


No actually by Teresa B. Wed April 29, 2009 @ 1:25 AM


I don't. by SiotehCat Wed April 29, 2009 @ 7:15 AM


Good Grief by Teresa B. Wed April 29, 2009 @ 7:53 AM


o.o by SiotehCat Wed April 29, 2009 @ 12:49 PM


I dont understand.. by Teresa B. Thu April 30, 2009 @ 7:38 AM


o.0 by SiotehCat Thu April 30, 2009 @ 12:13 PM


Neither by Teresa B. Thu April 30, 2009 @ 1:46 PM


Clete by Teresa B. Wed April 29, 2009 @ 8:07 AM


Teresa by ♫Venice♫ Thu April 30, 2009 @ 12:13 AM

The Way This Works by PlanetFeedback's Mr. Helpful Tue April 28, 2009 @ 5:02 PM


Teresa by ♫Venice♫ Tue April 28, 2009 @ 5:07 PM


... by SiotehCat Tue April 28, 2009 @ 5:40 PM


That's my point by ♫Venice♫ Tue April 28, 2009 @ 6:04 PM

by M S. Posted Mon April 20, 2009 @ 6:00 PM

You mentioned below that this wasn't a policy of the store as a whole,
but something that particular store did every so often.

I've been to this particular location and I have an idea as to why
they might want to discourage tweens, teens, and younger kids from
wandering around without their parents/guardians. The store is right
next door to a movie theater. They've probably had problems with kids
hanging out in the store before/after movies and causing a ruckus.

I have no real opinion either way concerning the employee's actions or
your reactions, but just wanted to offer an opinion as to why this
particular branch would have a policy like this when it wasn't a
nation-wide rule.

Reply


That's a really good point by ♫Venice♫ Mon April 20, 2009 @ 6:54 PM


When I was in Detroit by Nate! Tue April 21, 2009 @ 10:22 AM


You might be on to something. by SiotehCat Mon April 20, 2009 @ 10:23 PM
by lovescats Posted Sat April 18, 2009 @ 9:36 PM

Wow, the OP was lucky the store employee didn't call the cops
reporting an unattended child. At that hour especially, I would be
watching my kid like a hawk. His personal freedom ends where Mr
Pervert's desires begin and what a better place than a children's book
section.

Sadly, this seems indicative of many parents; let The Village watch
the kids because they, the parents, don't have the patience. The kid
takes a long time to pick out a book? Well it only takes a second for
someone to snatch him up. Isn't it worth the wait to be sure the child
is safe? Or better yet, tell the kid he has a certain amount of time
in which he can pick his books and after that he looses out until the
next time.I bet he will speed things up.

I doubt if the store employee spoke loudly to be rude. She probably
just wanted to be heard since she and the parents were some distance
away. Anyway, better a rude employee than a kidnapped kid.

Reply
by sarahsmile Posted Sat April 18, 2009 @ 4:13 PM

That is what your very young son is going to be if you keep leaving
alone with hundreds of strangers.

Reply

by Tiffy611 Posted Wed April 15, 2009 @ 8:46 PM

1. An emergency in the store- fire breaks out- do you want to evacuate
with your child, run about the store looking for him, or face
evacuating without him, and hope he comes out alive?
2. You get an emergency phone call and need to leave the store
quickly- do you want to waste time searching high and low for him, or
react to whatever situation has arisen?
3. Sweet little Timmy gets bored and leaves the "safety" of the
childrens' corral and he finds-
The erotica section and reads some risque stories with graphic
descriptions of sexual intercourse.
The self-help guides on sexuality with illistrations of sexual
positions or even photos thereof along with graphic descriptions.
The empty chair where a dishonest patron has left an open copy of
Playboy.
4. As mentioned, he can't reach the top shelf and is severly injured
or killed trying to climb the shelf. How would you explain to your
paralyzed child he'll never walk because the shelf fell because you
weren't there to assist him.
5. This is a stretch, so came last- an armed robber comes in the
store, or a gunman intent on violence, would you rather lay on the the
floor of the cafe and pray your son is safe, or be at his side?

Reply


... by SiotehCat Wed April 15, 2009 @ 10:24 PM


... by PepperElf Thu April 16, 2009 @ 10:16 AM


... by SiotehCat Thu April 16, 2009 @ 10:31 AM


They should have to make a policy by Teresa B. Tue April 21, 2009 @ 12:11 AM


What I meant to say was by Teresa B. Tue April 21, 2009 @ 12:12 AM


I don't think it is. by SiotehCat Tue April 21, 2009 @ 4:11 PM


Common sense... by ♫Venice♫ Tue April 21, 2009 @ 5:03 PM


Nope. by SiotehCat Tue April 21, 2009 @ 5:15 PM

That's an excellent point, Sioteh by PlanetFeedback's Mr. Helpful Tue April 21, 2009 @ 5:21 PM


The responses to your letter are common sense... by ♫Venice♫ Tue April 21, 2009 @ 5:36 PM


... by SiotehCat Tue April 21, 2009 @ 5:58 PM


In simple terms... by ♫Venice♫ Tue April 21, 2009 @ 6:36 PM


Hmm... by SiotehCat Tue April 21, 2009 @ 6:44 PM


You just made my point by ♫Venice♫ Tue April 21, 2009 @ 6:49 PM


No... by SiotehCat Tue April 21, 2009 @ 6:56 PM


I was obviously not referring to an occasional Happy Meal by ♫Venice♫ Tue April 21, 2009 @ 7:43 PM


I have a different way of looking at this whole thing... by Just Jeffrey Wed April 22, 2009 @ 10:24 AM


You are right. by SiotehCat Wed April 22, 2009 @ 10:50 AM


Here is another way of looking at it.. by Harley Has A New Cat Wed April 22, 2009 @ 12:00 PM


We are told by Teresa B. Sat April 25, 2009 @ 10:28 AM


o.o by SiotehCat Sat April 25, 2009 @ 3:52 PM


Thank you for again making my point about common sense.. n/t by ♫Venice♫ Sat April 25, 2009 @ 4:40 PM


You're welcome. by SiotehCat Sat April 25, 2009 @ 10:24 PM


"I'm not asking for him to be able to buy alcohol or porn." by Just Jeffrey Mon April 27, 2009 @ 8:45 AM


o.o by SiotehCat Mon April 27, 2009 @ 3:01 PM


It's store procedure... by ♫Venice♫ Mon April 27, 2009 @ 4:01 PM


What does store policy have to do with... by Just Jeffrey Mon April 27, 2009 @ 4:15 PM


o.o by SiotehCat Mon April 27, 2009 @ 5:05 PM

Jeffrey by PlanetFeedback's Mr. Helpful Mon April 27, 2009 @ 5:15 PM


Good point. by Just Jeffrey Mon April 27, 2009 @ 7:22 PM


But... by ♫Venice♫ Mon April 27, 2009 @ 7:42 PM


I believe she has said that... by Just Jeffrey Mon April 27, 2009 @ 7:50 PM


About fire.. by Harley Has A New Cat Wed April 22, 2009 @ 8:17 AM

...in addition by Gonda! Fri April 17, 2009 @ 12:51 PM

by Ogre Posted Sun April 12, 2009 @ 4:26 PM

So I guess what it Boils down to is you want your kid to have free
reign of the store and not be hemmed in or constrained in any way, ok
i'll grant you that but why not stay near him? is there something
wrong with perusing the books with your son? he is eight right? I
would think that a responsible dedicated and loving mother like
yourself would enjoy spending time with their eight year old. perhaps
instead of getting a drink and reading a book while the
store/society(the other shoppers in the store) watches your son just
perhaps you could take an interest in your kid an see what sort of
books he would like to read. hey just a wacky idea but maybe once you
have both chosen one you could each get something from the cafe and
then read your books enjoying the company of each other. or you could
just let you kid wander the store. the negative outcomes in the
second scenario are less appealing then the first one but its your
choice to raise your child the way you see fit. From the other Replies
I gather that you understand that not everyone in society can be
trusted but take a look at it from a different angle. you know that
the book store could possibly have books that he shouldn't be reading
at his age, pictures or no pictures there is definitely something to
be said for monitoring. Not so much censoring but at least take an
active role in his life.

Reply


... by SiotehCat Sun April 12, 2009 @ 9:24 PM

The child by April S. Fri April 24, 2009 @ 8:18 PM

by Scope Posted Sat April 11, 2009 @ 5:36 AM

If you don't want your child to be safe, then let him wander around.
I guess not all parents can be super, like you.

Reply


o.o by SiotehCat Sat April 11, 2009 @ 9:42 AM
by Michelle O. Posted Sat April 11, 2009 @ 1:47 AM

Honestly this is just the kind of complaint letter that just makes you
shake your head when you are on the receiving end of it.

First of all, since you were not with your son, you have no way of
knowing if he was in fact disturbing others or acting in any way that
you would not approve of. Based on my retail history, I would
comfortably go out on a limb and say that something drew attention to
him - it may not have been any big thing, but something made the
employee realize that he was alone.

Frankly I am amazed by some of your responses. No matter how great
your child is and no matter how mature, he is still your
responsibility. I don't understand why you couldn't have chosen your
book and even settled into the childrens area while he looked for his.
The employees are not there to look out for your child, and
regardless of what you think, you put them in a position where they
had to.

Seriously, can you imagine the number of signs that would have to be
posted for every situation to be covered?

C'mon people - common sense please.

Reply


... by SiotehCat Sat April 11, 2009 @ 9:41 AM

I didn't miss it by Michelle O. Sat April 11, 2009 @ 11:29 AM


o.o by SiotehCat Sat April 11, 2009 @ 9:33 PM


Agreed Michelle by LadyMac Sun April 12, 2009 @ 2:04 PM

by Melissap Posted Fri April 10, 2009 @ 5:45 PM

I haven't ever shopped there for that reason. Screw them i rather buy
from walmart

Reply


What reason? by ♫Venice♫ Fri April 10, 2009 @ 5:47 PM

Bingo. by sarahsmile Wed April 15, 2009 @ 10:27 AM

by SiotehCat Posted Fri April 10, 2009 @ 3:28 PM

I just got off the phone with B&N, and they informed me that there is
no policy that says that children and their parents have to stay
together. When I asked about minors in general, they said that minors
can shop there even without their parents.

She said that if a child is being disruptive or causing damage,etc...
that a manager and not an employee can ask that they stay with their
parents. (I have no idea if the person that spoke to me at the store
was a manager or employee)

So that would be why they have no sign, because its not a policy.

**I submitted my question online at B&N.com. They emailed me back
telling me to give them a call, and they gave me a case number. When I
called, this is what they told me.

Reply


How do you explain the fact that Jeffrey saw a sign in the store you were in?.. n/t by ♫Venice♫ Fri April 10, 2009 @ 4:24 PM


o.o by SiotehCat Fri April 10, 2009 @ 4:32 PM


Actually... by ♫Venice♫ Fri April 10, 2009 @ 4:58 PM


o.o by SiotehCat Fri April 10, 2009 @ 5:04 PM


Yes, but by ♫Venice♫ Fri April 10, 2009 @ 5:16 PM


... by SiotehCat Fri April 10, 2009 @ 5:26 PM


Well, then... by ♫Venice♫ Fri April 10, 2009 @ 5:37 PM


More update. by SiotehCat Fri April 10, 2009 @ 5:44 PM


More update for real this time. by SiotehCat Fri April 10, 2009 @ 5:51 PM


That's a reasonable approach on the part of the store... by ♫Venice♫ Fri April 10, 2009 @ 6:00 PM


o.o by SiotehCat Fri April 10, 2009 @ 6:09 PM


Ahh.. Now I get it by ♫Venice♫ Fri April 10, 2009 @ 6:11 PM


... by SiotehCat Fri April 10, 2009 @ 6:13 PM


Making stuff up isn't really fair. by SiotehCat Fri April 10, 2009 @ 6:35 PM


It's certainly possible by LadyMac Sun April 12, 2009 @ 11:25 AM


... by SiotehCat Sun April 12, 2009 @ 1:11 PM


Sio by ♫Venice♫ Sun April 12, 2009 @ 1:42 PM

by Adam W. Posted Wed April 8, 2009 @ 11:04 PM

He may be a good kid but it only takes a second for something to
happen. Wasn't Adam Walsh around 8 years old?

Reply
by sue w. Posted Wed April 8, 2009 @ 8:36 PM

It only takes a matter of minutes for a child to get injured. I
work in a B&N. One night a little girl (6-8 yrs old) was left alone
in our children's dept. She was trying to reach a book that was too
high for her and pulled over an extremely heavy book display. If this
display had fallen on her, she would have had serious injuries. Her
father had no idea what she was doing because he was off shopping. We
had to track him down.
We want our customers to be happy and feel safe in our stores, but
it is not our responsibility to make sure your child is safe. I
personally do not want the liability of watching anyone elses child
except my own. I know what anguish parents feel during the times we
have had to call Code Adams in our store. It isn't even my child
missing and my heart aches. Fortunately the child has always been
located.
Then there is the costs that B&N incurrs while parents are not
watching. All those pages torn out, stickers removed, pop-up books
torn apart, sometimes while the parent is sitting right there so
absorbed that they have no idea what their child is doing. Of course
there is never an offer to buy the product, which is now unsaleable.
We find damaged product hidden (guilt but not enough to buy it) and
put back on the shelf for the next paying customer to find.
Your child may be a paying customer but in the big picture, he
can still be a paying customer, safely and responsibly by your side.

Reply

by ♫Venice♫ Posted Wed April 8, 2009 @ 6:25 PM

After reading the letter writer's comments here, I have to ask...

Is this really such a big deal? So, you've done the same thing
hundreds of times with no problem, but now you find out there's
actually a policy about leaving children unattended. So, you bought
some drinks and settled in, but you were interrupted by an employee
asking you to accompany your child. Sign or no sign, what was wrong
with simply complying with the rules?.. rules that apply to everyone
in the store. For all you know, Borders has the same rule and you've
managed to escape it in the past. What are you going to do if on your
next visit to Borders you are asked to stay with your child?

Reply

And I wouldn't be surprised if they did ask. by Final Score: Boys-3, Girls-1 Thu April 9, 2009 @ 7:58 AM


o.o by SiotehCat Thu April 9, 2009 @ 3:06 PM


I guess I just don't understand the actual complaint by ♫Venice♫ Thu April 9, 2009 @ 4:23 PM


o.0 by SiotehCat Thu April 9, 2009 @ 4:48 PM


Your response left me speechless by ♫Venice♫ Thu April 9, 2009 @ 5:03 PM


... by SiotehCat Thu April 9, 2009 @ 5:26 PM


"Afraid" was the wrong choice of words by ♫Venice♫ Thu April 9, 2009 @ 5:31 PM


... by SiotehCat Thu April 9, 2009 @ 5:46 PM


Enough said by ♫Venice♫ Thu April 9, 2009 @ 5:57 PM


Are you sure there's no sign? by Just Jeffrey Thu April 9, 2009 @ 5:07 PM


o.o by SiotehCat Thu April 9, 2009 @ 5:19 PM


Actually... by Just Jeffrey Thu April 9, 2009 @ 6:10 PM


"B&N is treating my son like a child from the get go" by Donno Fri April 10, 2009 @ 10:35 AM


I"m not buying it by RedheadwGlasses Fri April 10, 2009 @ 11:10 AM


... by SiotehCat Fri April 10, 2009 @ 3:29 PM

by gb Posted Wed April 8, 2009 @ 2:17 PM

This policy may be to discourage people dropping their kids off at B&N
while they go elsewhere. This used to be a big problem when I worked
at video store. we would end up with a bunch of kids and no parents.

Reply
by Nicole F. Posted Wed April 8, 2009 @ 2:03 PM

Even if there was a sign, people wouldn't follow it anyway.

Just today at work, I had to tell two morons moms not to take their
strollers with their kids strapped into them on the escalator. One of
them rudely snapped, "Where's the damn sign?"

And I pointed at the large 24'' by 11'' sign right next to the
escalator and then told her to use the elevator. The sign itself is
bright yellow and one of the pictures has a stroller with a line
through it and it states "no wheeled vehicles."

Everyone always harps on signs...common sense shouldn't have to have
signs.

Does your son look younger that eight, by any chance? Maybe the
associate thought he was much younger.

I think it's a little harsh to completely forego a store just because
they are acting in the best interest of your son.

Reply


You would think they wouldn't need a sign to tell them not to take their strollers on the escalator! by Maegan Z. Wed April 8, 2009 @ 2:10 PM

Sadly, these are the same by gb Wed April 8, 2009 @ 2:13 PM


Exactly right! by Maegan Z. Wed April 8, 2009 @ 2:20 PM


by Brad F Posted Wed April 8, 2009 @ 1:19 PM

Legally children under 13 are not supposed to be unattended. This is
not a criminal law, but from precedents in family law both the venue
and the parent have civil liability if any harm comes to or from the
child.

Since the venue has deeper pockets, even if the parent was 99% at
fault, the venue could face 100% of the actual and punitive liability
for any harm to or from the child. For example if your child ran into
a elderly women and she fell and broke her hip - the venue could be
liable for 100% of her medical costs.

If you child pulled a display down and hurt himself, YOU could sue the
venue (and many parents would) even though you where mostly at fault.

There are millions more lawyers then pedophiles, and corporations need
to protect themselves from these predators (the lawyers).

Reply


o.o by SiotehCat Sun April 12, 2009 @ 9:36 PM

by Nate. Posted Wed April 8, 2009 @ 10:42 AM

They should put up a no pedophiles or creepers allowed sign.

Reply


good idea! nobody would follow it though, lets just run background checks before being allowed in nt by Chadg Wed April 8, 2009 @ 11:26 AM


Good Idea! by Nate. Wed April 8, 2009 @ 9:01 PM

by fireheart17 Posted Wed April 8, 2009 @ 12:18 AM

To the OP, read this case, might give you a reason to keep your child
nearby.

http://en.wikipedia.org/wiki/Murder_of_James_Bulger

The kid in that case may have only been 2 and the boys 10, but ramp
that up 7 or 8 years...

Seriously, what is wrong with people these days? Do we really need to
have signs telling us what to do, what not to do? What happened to
common sense?

Reply


o.o by SiotehCat Wed April 8, 2009 @ 12:31 AM


You can have it both ways by ♫Venice♫ Wed April 8, 2009 @ 1:10 AM


If they aren't "telling us what to do" by MA Cunningham Wed April 8, 2009 @ 9:04 AM


o.o by SiotehCat Wed April 8, 2009 @ 9:23 AM


LOL! by MA Cunningham Wed April 8, 2009 @ 1:39 PM


o.0 by SiotehCat Wed April 8, 2009 @ 5:54 PM

That may be by Lisa H. Wed April 8, 2009 @ 10:23 AM


o.0 by SiotehCat Wed April 8, 2009 @ 12:10 PM


o.o by PepperElf Wed April 8, 2009 @ 12:48 PM


How would you know if there was a sign by LadyMac Wed April 8, 2009 @ 2:27 PM


I've been wondering that all along by ♫Venice♫ Wed April 8, 2009 @ 4:06 PM


o.o by SiotehCat Wed April 8, 2009 @ 5:48 PM

but when you did find out by Lisa H. Wed April 8, 2009 @ 4:52 PM


Really no offense but... by Igby Thu April 9, 2009 @ 7:14 AM


You are correct by ♫Venice♫ Thu April 9, 2009 @ 4:41 PM
by cissy Posted Tue April 7, 2009 @ 7:05 PM

"Signs signs everywhere a sign" "Do this, don't do that can't you read
the sign". Too many signs posted create ambivilence. How about good
old common sense. Parents must keep their children close, even if they
take a long time to pick out a book. Use those precious minutes(half
hour) to enjoy each others company.

Reply

by MA Cunningham Posted Tue April 7, 2009 @ 6:49 PM

Even though you were comfortable letting your son have the run of the
store, the employees clearly were not. If he gets hurt, if he gets
snatched by some kook, what do you think is gonna be the first
headline we see here on PFB?

"BARNES & NOBLE DOESN'T DO ENOUGH TO PROTECT IT'S CUSTOMERS!"

They don't need to post a sign to tell you this. Him being a paying
customer is irrelevant, he is still a minor child. In this day and
age it's just not safe to let any child go unattended in any public
place. There's too much that could go wrong and B&N has every right to
enforce this rule to reduce their liability.

It seems kind of unfair for you to stop frequenting them over this
when they were only trying to look out for your child's safety, but
that is your right as a consumer.

Reply


o.o by SiotehCat Tue April 7, 2009 @ 10:44 PM


You'd be wrong then. by PepperElf Wed April 8, 2009 @ 8:02 AM


o.o by SiotehCat Wed April 8, 2009 @ 9:24 AM


by 3+1=4 Posted Tue April 7, 2009 @ 4:09 PM

My younger brother is 10 years younger then me and once at a movie,
his friend was having a birthday party and I was there to see a movie
with another friend (he was 8, I was 18) there were 6 8 year olds and
two parents and the theatre still demanded that I be present with him
at the movie because I was his guardian not the other kids parents.
I asked the theatre about the policy and found out that they had been
extremely busy and since my movie ended more then 30 minutes after
his, they didnt want him left behind if he didnt have to be.

I went saw the movie with him and had a great time. You never know who
is out there, even the employees aren't always trustworthy.

Reply
by robinbird Posted Tue April 7, 2009 @ 3:25 PM

I am..I know it has nothing to do with this either..but you cannot
leave young children unattended to wander by themselves ANYMORE,
ANYWHERE. Come on Mom, get with the reality of the situation.
Pedophiles are EVERYWHERE.

Reply


Stop the fear mongering by Brad F Tue April 7, 2009 @ 6:01 PM


WRONG! by Wolf Tue April 7, 2009 @ 6:52 PM


Not run of the mill pedophiles by ♫Venice♫ Tue April 7, 2009 @ 7:20 PM


If killer pedophiles where common by Brad F Wed April 8, 2009 @ 12:49 PM


Really Brad? by MA Cunningham Tue April 7, 2009 @ 7:04 PM


Sex Offender NOT = Pedophile by Nate. Tue April 7, 2009 @ 10:00 PM


That is true, however... by M T. Wed April 8, 2009 @ 1:46 AM


But in this case by MA Cunningham Wed April 8, 2009 @ 8:50 AM


Still... by Brad F Wed April 8, 2009 @ 1:07 PM


That still leaves by MA Cunningham Sat April 11, 2009 @ 8:41 PM


Here's a little fear mongering for you.. by Harley Has A New Cat Wed April 8, 2009 @ 10:37 AM


anecdotal evidence is junk science by Brad F Wed April 8, 2009 @ 12:55 PM


10 is too many...n/t by Harley Has A New Cat Wed April 8, 2009 @ 1:12 PM


Junk science? by ♫Venice♫ Fri April 10, 2009 @ 6:33 AM


Wasn't it just by MA Cunningham Sat April 11, 2009 @ 8:47 PM

It's really not fear mongering.. it's good child rearing by hussyinterrupted Wed April 8, 2009 @ 1:10 PM


I never said parents should allows their kids free run by Brad F Wed April 8, 2009 @ 2:02 PM

by SiotehCat Posted Tue April 7, 2009 @ 3:21 PM

I appreciate everyones replies, and I wanted to clarify a couple of
things.

The cafe is right next to the door. I picked up a book from the Humor
section which was right next to the cafe, and then sat at the cafe.

The employee was not searching for me. My son knew where I was and
took her to me. He was in the Childrens section. He has his own cell
phone, and if he for some crazy reason forgot where I was, then he
would have called me.

I also never said I was embarrassed. I said that there should be a
sign posted to avoid any embarrassment, but I never said that was what
I was feeling. In fact, I was more annoyed than anything else.

My son can also take FOREVER to pick out a book. Sports or famous
people in history? Martin Luther King or Juan Ponce De Leon? The last
time that I stood their waiting for him to pick out a book, I was
ready to strangle him by the end of it.

I understand that B&N is doing what they think is best for all
involved. However, I will do what is best for myself and my son.

Reply


if you understand why they did this what's the complaint then? by PepperElf Tue April 7, 2009 @ 3:44 PM


o.o by SiotehCat Tue April 7, 2009 @ 3:53 PM

If you weren't embarassed... by Final Score: Boys-3, Girls-1 Tue April 7, 2009 @ 4:07 PM


o.o by SiotehCat Tue April 7, 2009 @ 4:19 PM

You shouldn't need a sign for common sense. by Final Score: Boys-3, Girls-1 Wed April 8, 2009 @ 8:13 AM


I would have been embarrassed... by ♫Venice♫ Tue April 7, 2009 @ 4:57 PM


"Had there been a sign. . ." by MA Cunningham Tue April 7, 2009 @ 7:53 PM


o.o by SiotehCat Tue April 7, 2009 @ 10:40 PM


Because there was no sign that said I couldn't separate from him. by PepperElf Wed April 8, 2009 @ 8:06 AM


by Sunflower Sarah Posted Tue April 7, 2009 @ 3:04 PM

I would never let my daughter be alone in a store in this day and age.
Too many things happen to kids now. I would be grateful that B&N cared
enough to keep kids safe.
If your kid had a stack of books fall on him and knock him out or
worse, this letter would be totally different.

Reply

by PepperElf Posted Tue April 7, 2009 @ 2:47 PM

I won't argue about your son's behavior.

That's not the issue here.


The issue is that... a child alone in a store can get kidnaped.

And late at night, it's harder to search in the dark should this
happen.


I know you're upset but... think of it this way... If your son had
been kidnapped, you'd be even more upset. And it is likely you'd blame
the store.

And even if you say that you wouldn't hold them responsible - SOMEONE
would.

The store is simply covering their butts and ensuring all
child-customers are safe.


It has nothing to do with your son's status as a customer... but that
they want to ensure that your son remains *your son* and doesn't end
up on the news in parent's-worst-nightmare story.

Reply

Her Son Wouldn't Have Been Kidnapped... by fishbjc Wed April 15, 2009 @ 2:19 PM

by puyro Posted Tue April 7, 2009 @ 2:40 PM

I'm torn on this. I definitely agree with safety being an issue in
this day and age, but I also think it may be a little over the top to
have an 8 year old glued to a parent's side the entire time in a book
store.

If I was the store employee (pretending there is no policy), I would
have kept an eye on your son but left him alone unless he was being
disruptive/stealing/etc. I wouldn't have said anything, especially not
after a measly 5 minutes.
Now if a half hour later he was still by himself, I would start
wondering where the parent(s) were and start looking around for you.

It is probably much easier for the company to just stick to a "all
children must stay with parents" policy and I understand where B&N is
coming from. But still, if your son is anything like me, I like to
take my time picking out a book without anyone trailing me around a
store, whether it's an employee, parent, or friend.

So, I'm still not sure where to stand on this, since I agree with both
sides.


Reply


if you think that's over-the-top you should see my mall's rules - even STRICTER by PepperElf Tue April 7, 2009 @ 2:51 PM


There are ways to watch your child.. by Harley Has A New Cat Tue April 7, 2009 @ 3:20 PM

by M T. Posted Tue April 7, 2009 @ 1:33 PM

Two words: "Adam Walsh"

Adam was a little boy abducted from a Sears department store in 1981.
He was KILLED shortly thereafter.

Your child's SAFETY is why this employee did what they did and you
should be grateful.

Reply

Exactly and that was decades ago.... NT by Marty5223 Tue April 7, 2009 @ 3:51 PM


But the little girl that was just found dead stuffed in a suitcase by Maegan Z. Tue April 7, 2009 @ 4:11 PM


Ok so over the last 20 years by Nate. Tue April 7, 2009 @ 9:56 PM


Not just two cases by ♫Venice♫ Tue April 7, 2009 @ 10:02 PM


From by Wolf Tue April 7, 2009 @ 10:14 PM


Thank you! by M T. Wed April 8, 2009 @ 1:42 AM
by hussyinterrupted Posted Tue April 7, 2009 @ 1:03 PM

I do believe that Barnes and Noble has this policy in place to protect
your child, just as much as protecting their assets.

I for one would be grateful that a employee approached a young child
and was looking to reunite him with his parents, rather than just
leave a child wandering around a store not caring what happens to the
kid that isn't really old enough to be walking around a big place like
that on their own.

Not only are the lots of physical ways the kid could have hurt himself
by not paying attention to his surroundings, which is something kids
tend to do a lot, but he is stil young enough to get lost and confused
in a big place.

Be greatful that Barnes and Noble gives a crap about the safety of
your child.

Reply


by Gypsywannabe Posted Tue April 7, 2009 @ 1:00 PM

I've read the other posts with people concerned about the welfare of
the child - but no one bothered to ask how the store was set up. While
I've never visited this location, the one out by me only has an exit
in the front with wide spaces full of non book trinkets before it
turns into bookcases with the cafe off to the side. My mother who has
no interest in books would often browse through the trinkets before
settling into the cafe - within view of the exit - while I browsed
through the store. Understandable that things could happen in the back
of the store but my mom knew I had a big mouth if anyone tried to
"molest" me. Now it would be a different story if it was like the
bookstores within malls - and several exits a kid could be taken
through or wondered through....

On another note people have been saying why not watch them in the
childrens section? When I was eight I was reading Goosebumps and
Fearstreet books - def not in the childrens section......

The first thing the employee should have done if there was a problem
with the child in the store was calmly ask him if his parents where
there, and then proceeded from there. A big scene was not called for -
even if regulations said that children weren't supposed to be left
unsupervised.

Reply

I'm not seeing... by hussyinterrupted Tue April 7, 2009 @ 1:12 PM

FYI by Final Score: Boys-3, Girls-1 Tue April 7, 2009 @ 1:25 PM


Yeah they set it up like that at our library too (n/t) by Gypsywannabe Tue April 7, 2009 @ 9:04 PM


Goosebumps is Juvie "Favorite Series" by ams1001 Tue April 7, 2009 @ 10:08 PM


and if it's inside a mall - they might be following mall guidelines by PepperElf Tue April 7, 2009 @ 2:54 PM

by Donno Posted Tue April 7, 2009 @ 12:57 PM

If this embarrassed you, you have some big surprises awaiting you in
your son's teenaged years.

Since the loud employee made it clear your son was not causing a
problem, that sounds like positive recognition. I think he deserves a
compliment.

As a teacher, we always try to team up a positive with a suggested
correction. I think the employee basically did a good job, other than
perhaps speaking too loudly.

Reply


I agree, Donno... by ♫Venice♫ Tue April 7, 2009 @ 5:05 PM

by RedheadwGlasses Posted Tue April 7, 2009 @ 12:57 PM

I think the store employee could have waited until you were closer so
she could speak in sotto voce, but I otherwise don't think the
store/employees did anything wrong at all. They're just looking out
for their young customers, really.

Besides, if anything does happen to a kid who's allowed to wander the
store, the store is looking at gigantic liability and horrible
publicity for a while. I'm betting the policy was written by the
store's lawyers as a CYA sort of thing.

Reply

by Final Score: Boys-3, Girls-1 Posted Tue April 7, 2009 @ 12:12 PM

I've read and re-read the part that embarassed you. And to be honest,
I don't think you should have been embarassed about this:

"I see an employee approaching with my 8 yr old son. I started getting
up to see what the problem was, but instead she just loudly explained
to me from the other side that my son was not causing any problems,
they just ask that all children stay with their parents. "

Part of her "loud" explaination was that you son was not doing
anything wrong. I would guess that when she saw you get up, she
decided to explain to you right away, so you wouldn't worry in the
moments preceeding her catching up to you. I know if I saw one of my
kids with a store employee, I would want to know IMMEDIATELY what was
going on. And since your son didn't do anything wrong, she probably
wasn't thinking you were going to get embarassed by something so
benign.

Reply

I agree. Other posters seem to think that a public announcement was by Steve-OH Tue April 7, 2009 @ 12:48 PM


I didn't get that impression either by ♫Venice♫ Tue April 7, 2009 @ 5:09 PM


I didn't think a public announcement was made. by BellaSera Tue April 7, 2009 @ 9:26 PM


depends on your definition of loud by PepperElf Wed April 8, 2009 @ 12:53 PM


o.o by SiotehCat Wed April 8, 2009 @ 5:52 PM


o.o by PepperElf Thu April 9, 2009 @ 10:02 AM

by dulynoted (aka duttycalls) Posted Tue April 7, 2009 @ 11:08 AM

It totally amazes me that some are more conerned about a sign/ policy
not being posted than permitting an 8yr old to be left on his own in a
store.

There could be a sign posted but again, for the most part common sense
dictates that you do not leave a child on his/her own in a store like
this. And you can post all the signs you want...parents will still
leave their child unattended and feel wounded when asked to not do
so.
You can still let the child have the freedom without hoovering over
them. You can sit on the sidelines and watch or sit and read with your
child.

I did however agree that the employees conduct could have been a bit
less abrasive. And this it seems is the only reason the complaint was
written...the mother was embarrassed...so it seems she cannot see
beyond that.
She could have asked the manager to please have the employee not
conduct herself in that manner...that most likely would have settled
it. Instead she needed to soothe her wounded ego through a larger
media.


Reply


I know there are risks to letting a child roam around in a store alone. by BellaSera Tue April 7, 2009 @ 11:50 AM


I don't think knowing your child is good enough by ♫Venice♫ Tue April 7, 2009 @ 5:19 PM


o.o by SiotehCat Tue April 7, 2009 @ 5:30 PM


I'd be curious to know... by ♫Venice♫ Tue April 7, 2009 @ 5:55 PM

by K.B. Posted Tue April 7, 2009 @ 10:49 AM

I might be wrong about this working as a retailer in a mall location,
but many malls have specific rules about truancy stating that a child
must be with a parent on a school day during those hours, as well as
policies saying that children must be accompanied by a parent or adult
after 7 pm. any day. If they're not with someone, they will be asked
to leave, or a parent will be called depending on their age. I
personally checked to see if my current mall had this policy and was
disappointed that it did not! You wouldn't believe how young children
are that are just left at the mall to be picked up later. I also run a
primarily women run store, and people assume we will be babysitting
while they do their shopping.

What I'm trying to say, is that perhaps they have a policy like that
in place. While your son might be very well behaved, MANY children are
not, and unfortunately they ruined things for your child. And, it's
not a few decades ago, where kids could roam free safely. There are
scary people out there, and I'd personally be glad that someone's
encouraging me to keep my child safe.

Reply

by BellaSera Posted Tue April 7, 2009 @ 10:40 AM

Sio, you've mentioned in previous comments that your son is very
mature for his age. I believe you, and I believe he was nothing but
well behaved and respectful in the store.

However, there are a lot of children who aren't. And while the
parenting of those children is not your concern, it is the concern of
the store's. Therefore, I don't think it is unreasonable for the store
to ask that children be accompanied by an adult at all times, whether
those children are well behaved or not.

But I agree there should be a sign. To me, it's not a matter of common
sense but a matter of relativity. Some children are well behaved; some
are not. Some parents care that their children are causing a
disturbance; some don't. Some parents, like you, can let their
eight-year-old browse freely without incident; some can't, but still
will let their kids raise a ruckus because it gives them a break as
parents (unfortunately). Therefore, in the interest of fairness to
everyone, I think there should be a sign.

But while I think the policy of the store is reasonable, I think the
communication of it could've been handled much better by the employee.
Loudly announcing to everyone in the store that you're not watching
your child was not the way to handle this. I think she could've just
as easily pulled you aside and discretely explained the policy. Had
she done this, would you still feel the same way about Barnes & Noble?

Reply


Signs and common sense by ♫Venice♫ Tue April 7, 2009 @ 4:51 PM


I don't think a sign stating children can't be left alone because it's unsafe is unwarranted too. by BellaSera Tue April 7, 2009 @ 9:22 PM


Sorry. I meant " I think it's unwarranted." by BellaSera Tue April 7, 2009 @ 9:28 PM


I don't agree with Brad at all by ♫Venice♫ Tue April 7, 2009 @ 9:54 PM


I don't think it's fear mongering at all.. by Harley Has A New Cat Wed April 8, 2009 @ 10:28 AM


This is one of the few times where I don't 100% agree with you. by BellaSera Wed April 8, 2009 @ 11:55 AM


I agree with you about the media by ♫Venice♫ Wed April 8, 2009 @ 4:36 PM

by Nate. Posted Tue April 7, 2009 @ 10:10 AM

I was always a precocious child, and my parents let me shop around
stores by myself. I'm not sure if it was at 8 or not, as I cannot
fully remember...

However I agree with the OP on this letter. There should be a sign. I
have seen them at many stores that mention the fact that children
should be supervised. This is not the same logic as no men in the
womens bathroom as mentioned below. If you feel your child is capable
of managing himself, like in this specific instance, I can see where
the parents may be willing to let him do this.

All these are what-ifs about kidnapping and pedophiles. If the kid
knows how to protect himself, then it should be no problem. If the
child comprehends the dangers of going with someone who they have
never met, and knows how to respond by screaming/kicking, etc. if
forced, then I think B&N is busy enough that this would be quite the
scene and while scary, there would be little to no harm done in such
an unlikely instance.

Additionally, the employee's rude conduct involving telling to the
parents across the store and not coming over is unjustifiable in my
opinion.

Finally, if the OP is not happy with the service or policies of the
store, then I agree that she should go to Borders from now on.
Speaking with your wallet sends the strongest message.


Reply

not a man in woman's RR.... by tali Tue April 7, 2009 @ 10:33 AM


No I totally agree with you by Nate. Tue April 7, 2009 @ 10:37 AM

aoko. I remember. n/t by tali Tue April 7, 2009 @ 10:41 AM


by Harley Has A New Cat Posted Tue April 7, 2009 @ 10:08 AM

With all due respect Sioteh, I find it hard to read this type of
complaint after just reading that they found 8 yr old Sandra Cantu
dead after being missing for several days. There's just too much that
can happen to an unaccompanied child. If you think he is safer
because you are in the store as well, you might want to think about
Adam Walsh. His mother was in Sears when he was snatched from there
and ultimately killed.

Reply


You know by Donno Tue April 7, 2009 @ 1:04 PM

by Casmly Posted Tue April 7, 2009 @ 9:30 AM

I really don't see how it would have been such a big deal for you or
your husband to choose a couple of books for yourself and then
accompany your child over to the children's section. I have an 8 year
old and a 4 year old, so obviously I have to accompany my kids.
However, with my daughter, I give her more space. I allow her to look
through the children's section while I sit on the stairs or table in
that section. If she has a question or needs me at all, I'm right
there. If not, she enjoys browsing books appropriate for her age.

As others have suggested, there are plenty of nasty people out there
ready to take advantage of unaccompanied children. There are also
plenty of people out there ready to sue stores when their child is
hurt or violated in some way, even though they weren't watching their
own child. I also see books that have been ripped up, plastic torn
off, bent up etc. especially in the children's section. There are so
many reasons why a store such as B&N would require you to watch your
child.

I do believe that the employee could have been more tactful when
telling you of their policy.

Reply
by gb Posted Tue April 7, 2009 @ 9:28 AM

Imagine if the worst happened.....the letter would read B&N let my kid
get kidnapped.....where is their security!?

Reply

by tali Posted Tue April 7, 2009 @ 9:05 AM

When my son was 6 and needed to use the restrooms at Pizza Hut, he
went in and an older man followed him in. These were single toilet
rooms.I came out of my seat so fast and was at the door. It was
locked. Banging on the door and called the staff for help. Ready to
take the door down, the man unlocked the door and wanted to know what
the big deal was. The big deal was my son was 6 and he was in his
thirties. He said they are both "boys". Exactly, with an age
discrepency that prohibits this type of behavior. Very glad I was
watching closely and employees were there to back me up. Keep your
kids close and a watchful eye at all times.

Reply

Did He Point Out There Was No Sign that Said He Couldn't Go Into the Restroom With Another Customer? by Cor H. Wed April 8, 2009 @ 9:33 PM

by Chadg Posted Tue April 7, 2009 @ 7:30 AM

I have to side with the letter writer on this one. Perhaps thats just
because I was raised in a small city in Maine. At 8 I was allowed to
walk down to the corner store on my own, or a few blocks to the
municipal pool. Perhaps the store employee handled this wrong, if this
were an issue, she should have politely approached you and pointed out
the policy. I don't fault you for leaving your purchases behind, I
would have too if an employee was shouting at me from across the
store.


As an aside, when i was that age i wanted to be "a big kid" and order
and pay for my own food at places like McDonalds. I cant count how
many times the cashier looked right over my head at the person behind
me and took his order, that used to infuriate me.

Reply

McDonalds by Cor H. Tue April 7, 2009 @ 7:50 AM


Oh, but the pride the child feels when the cashier says to an adult, by olie Tue April 7, 2009 @ 11:35 PM


But then again even children can be snatched in by dulynoted (aka duttycalls) Tue April 7, 2009 @ 8:11 AM


We live in a safe area, but by ♫Venice♫ Tue April 7, 2009 @ 5:25 PM

by petalmom Posted Tue April 7, 2009 @ 7:00 AM

I don't think that it's at all unreasonable for a store to expect
minors to be accompanied by an adult. I'm sure that it's as much about
his safety as anything else. The world is full of weirdos.

Reply

by Just Jeffrey Posted Tue April 7, 2009 @ 6:58 AM

You might want to address this with the manager. Specifically, just
ask about the policy. Ask why.

It could be anything from other kids causing trouble to a liability
issue. Hopefully you'll get the definitive answer from this letter.

However... I visit B&N with my kids often (sometimes this exact
store, but more often ones in Seven Corners or Fairfax) and have noted
that there is a sign, in the children's section, that says that kids
must be with their parents. Note that this sign is in the children's
section, so if you never go there, you might have no idea. As you
might expect, there are some parents that dump their preschoolers at
the Thomas playset or let their kids play on the stage while the
parents shop elsewhere in the store. I've seen it plenty of times,
myself. Mostly when I'm the one settling disputes over who gets to
use Gordon now and find that there some pre-verbal kid's parents
aren't even there.

Reply


I was going to point out the same thing... by Casmly Tue April 7, 2009 @ 9:18 AM

by ♫Venice♫ Posted Tue April 7, 2009 @ 2:31 AM

I knew what the complaint was going to be as soon as I started reading
the letter. The one thing everyone agreed on in the letter to Target
is that stores can't post signs for everything, and I guess this is
just one of those things that doesn't require a sign, similar to a
sign stating no men are allowed in the women's dressing room.
Children should not be left alone in a store. Being a paying customer
has nothing to do with it. Your child may be mature enough to be on
his own and not disturb others or damage merchandise, but since B&N
can't evaluate the children who enter the store, it's easier to just
have a policy. It always made sense to me never to leave my children
alone anywhere. They could disappear in the blink of an eye. Just
curious though... why were you embarrassed?

Reply




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