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 Bath & Body Works Needs Different Tape
Posted Tue September 25, 2007 12:00 pm, by Lisa A. written to Bath & Body Works Products
Write a Letter to this Company
To whom it may concern,
I love Bath & Body Works products! However, because there isn't a store where I live (in Canada) when I was in the States, I decided to pick up a gift card from your store, so when the sales came up I can order my favorite scents and have them shipped to the border so I can pick them up.
I recently picked up an order of mine and was very impressed that your company taped the lids down, so there was no chance of anything spilling. The problems started when I tried to peel the blue tape off, it peeled part of the label off on certain products. On the bubble baths it wasn't too bad because it was just the clear plastic covering. However, on my Sparkling Peach & Pomegrante body cream, it peeled the label right off, so I have an entire strip missing on the front and back of the bottles. Although it doesn't affect the product in anyway, the Pomegrante lotion is a gift for my mother. I know that the missing strip won't bother her (She'll just be excited to get it!) if I were giving it away to someone else, I would feel bad, as the container doesn't look new.
I think it's great that you tape the lids shut, but perhaps you could look into a different type of tape that doesn't ruin the bottles.
Thank you for your time, and for creating such greats products!
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by Gino Posted Sun September 30, 2007 @ 1:17 AM
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I like your letter a lot, it's stated in a nice way, and not asking
for much, really. I hope they take your suggestion to heart and find
some other way to package their products! Hope you hear from them!!
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by Simbabe54 Posted Fri September 28, 2007 @ 5:07 PM
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Great Letter Lisa...you didn't demand free product and asked nicely
that they change thier taping procedure.
I love B&B......Warm Vanilla Sugar...........it smells like cookies
and every time I take a shower the whole room smells like I have been
baking.Good stuff.
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by Loudmouthgirl Posted Thu September 27, 2007 @ 7:06 PM
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Excellent letter!
Maybe they could try putting the tape around the bottom of the lid and
the top of the bottle so it would hold it shut but avoid going over
the label?
I love B&BW! Creamy Coconut and Pearberry rule my bathroom!
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by Midniteblue Posted Wed September 26, 2007 @ 9:53 AM
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I love Bath and Body Works! Moonlight Path is one of my favorite
scents. This is a great letter. Let us know if you hear back from
them!
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by Giselle Posted Wed September 26, 2007 @ 5:24 AM
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WHAT?? Ummm...jeez...just coffee...please......
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Nice suggestion, I hope they take notice. We ladies love the cute
bottles in our showers & on our dressers...
I LOVE their peach product line, great substitution for the
discontinued Body Shop Fuzzy Peach line. OH BOY did I have
withdrawals when BShop haulted that line, but B&BW was there to save
the day!
Also ladies, Victoria Secret's LOVE SPELL line makes the men go
HMmMmMm WHO'S THAT GIRL?! *wink*
Tootles for now...
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by Blackrack Posted Tue September 25, 2007 @ 5:56 PM
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It's probably hard to find a middle ground between "not sticky enough
to peel the label off" and "not sticky enough to actually stick", but
I hope they find it. I might have to give this brand a try, Peach and
Pomegrante sounds to die for. And might make a pretty good smoothie...
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Great letter! Thanks for letting them know!
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by MA Loper Posted Tue September 25, 2007 @ 4:55 PM
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Awesome letter and suggestion, Lisa.
B & BW is an Ohio company and we are fortunate to have one in just
about every mall around here, so I have a TON of it. But it's nice to
know that they at least TRY to make sure that your product arrives to
you in the condition it was shipped.
Thanks for letting us know!
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Good letter, good suggestion. I'm glad they're taping lids down, but
you would think they would appreciate knowing that it's damaging their
labels.
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by BellaSera Posted Tue September 25, 2007 @ 10:22 AM
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Great letter, Lisa.
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SHARED LETTERS 
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