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DSL service
Posted Wed June 20, 2007 9:20 am, by Feodor M. written to BellSouth Telecommunications
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I have tried to purchase DSL services from BellSouth ( now AT&T) for over 4 years and am told continually that my numbers cannot receive DSL and have no idea when they will be available.
I have just finished reading an article in USA Today that stated that part of the buyout stipulation was that AT&T was to offer DSL services to ALL it's customers ( also stated that the cost was to be $10.00 ) , but when I call ( India or Pakestan ) to speak to a service rep , I am told to go online to AT&T to avail myself of the DSL service , but once at the site , there is no way to find out any information with the exception of being placed on a " Wish List "...Wish List ???...are we children to be placed on a " Wish List" for Santa Claus. ?
I was told by a tech a couple of months ago that it would cost the company $1,700.00 to connect new customers in my area to the DSL service and that " I doubt that the company would spend that kind of money " !
If this is the case , who is to enforce the buyout stipulations ???
I suppose that I will have to follow up with complaints to the FCC and any other agency to be able to get DSL .
Offer me the DSL service !
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