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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Your poor practices have driven me away for good
  2. Brookfield, WI Incident
  3. Accept my return, Best Buy
  4. Double Inquiries
  5. Penalized for Paying Cash at Best Buy
  6. Best Buy ruined my Super Bowl party!
  7. About your ad.
  8. Federal Lawm
  9. Best Buy Acted with Smugness and Disregard
  10. My Best Buy/Geek Squad Nightmare
  11. Company coupon policy.
  12. Slow Giftcard Deactivation=$4000 loss
  13. Best Buy will not replace our faulty television bought one week ago!
  14. Misled just to make a sale at Best Buy
  15. No disclosing their 15% restock fee if you return an item & refund 7+ days!!
  16. Son's notebook computer from Best Buy broke!
  17. Best Buy's "GO AWAY!" Sales Department
  18. The Old Bait and Switch at Best Buy
  19. Best Buy and the Worst Rebate
  20. Not Really a BEST BUY
  21. Disappointed in Best Buy
  22. Price Gouging at Best Buy
  23. Best Buy Sold My Reserved Guitar Hero
  24. Best Buy Associate Broke Our Plasma Television
  25. Best Buy Caused Hardship to my Business


Top 75 Companies
The selection and placement of profiles on this page were determined automatically by a computer program.

  1. Citibank N A
  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
  7. McDonald's
  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
  11. Capital One Financial
  12. T-Mobile USA, Inc.
  13. Home Depot, Inc.
  14. Comcast Corporation
  15. Target
  16. American Express Credit Cards
  17. Chase Bank
  18. Tracfone Wireless, Inc
  19. PlanetFeedback
  20. Wal-Mart
  21. Burger King
  22. Circuit City
  23. Wendy's International, Inc.
  24. DirecTV, Inc.
  25. Dish Network (Echo Star)
  26. Apple Computer Inc
  27. Washington Mutual
  28. Verizon Local Telephone (and FIOS)
  29. Target Corporation
  30. Pizza Hut, Inc.
  31. Delta Air Lines
  32. Starbucks
  33. Walgreen's
  34. HSBC Bank USA
  35. United Airlines
  36. Applebee's International, Inc.
  37. American Airlines, Inc.
  38. Juniper Bank
  39. Verizon Internetworking (DSL)
  40. US Airways
  41. Taco Bell
  42. Amazon.com, Inc.
  43. Kentucky Fried Chicken
  44. Nextel Communications
  45. Subway (Sandwich Shops)
  46. Olive Garden
  47. Office Depot, Inc.
  48. Lowe's
  49. United Parcel Service
  50. Nordstrom, Inc. - Department Stores
  51. CVS
  52. Wells Fargo
  53. Kmart
  54. Time Warner Cable
  55. Blockbuster, Inc.
  56. Red Lobster
  57. Toys R Us
  58. Ford Motor Company
  59. Microsoft Corporation
  60. Discover Card
  61. Charter Communications
  62. EBay
  63. Pepsi-Cola
  64. Macys.com
  65. Hewlett-Packard Company
  66. JCPenney Company, Inc.
  67. Sears.com
  68. MBNA
  69. Vonage
  70. Chili's
  71. BellSouth Telecommunications
  72. Outback Steakhouse
  73. Victoria's Secret
  74. Nabisco, Inc.
  75. Maytag Corporation

Best Buy
www.bestbuy.com

7601 Penn Ave. South
Richfield, Minnesota
55423


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
The biggest consumer electronics outlet in the US is also the best -- Best Buy, that is. The company operates a chain of more than 1,170 stores in the US, Canada, and now China offering a wide variety of electronic gadgets, movies, music, computers, and appliances. In addition to selling products, the stores offer installation and maintenance services, technical support, and subscriptions for cell phone and Internet services. Covering an average of about 40,500 sq. ft., the big box stores are located in 49 states and all Canadian provinces. In addition to the Best Buy brand, the company operates under the names Magnolia Audio Video (20 stores in the US) and Future Shop (about 120 locations in Canada).


Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 0%
» Exchanges/Returns: 19.86%
» Information Availability: 1.64%
» Location: 0%
» Management: 4.66%
» Other: 13.15%
» Overall Experience: 28.36%
» Price/Value: 2.19%
» Selection/Availability: 2.74%
» Staff Attitude/Knowledge: 14.38%
» Staff Performance: 13.01%


Last 5 Letters
Here is a list of last 5 letters for this company.
laptop .. extended warranty
by Jessica N. of Lancaster , Wisconsin written to Best Buy Posted Sun February 5, 2012 5:43 pm

I bought a laptop from best buy, in addition I also bought the service plan the best they offered b/c everything would be covered.. right.. No, that was the biggest mistake and pain in the butt. I took my computer in to be repaired, my warranty was about to expire I believe it was in about 6 mths. Don't worry best buy dinked me around for almost 6 mths... They couldn't fix my computer but do you...

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Best Buy In Store Pickup Experience
by Rick S. of Orlando, Florida written to Best Buy Posted Thu February 2, 2012 12:00 pm
3 replies, Last Updated: Sat February 11, 2012 12:01 am

I ordered a Laptop online and with "in-store" pickup. I was first in line at the pickup window. One couple was at the pick up window already being helped but it took 45 minutes because the couple kept asking more and more questions as well as waiting for the rest of their order to be brought to them. Meanwhile there were several Best Buy associates just standing there behind the counter doing...

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Extended Warranty Issues-Boycott Best Buy!
by Phil B. of Steger, Illinois written to Best Buy Posted Fri January 20, 2012 7:52 am
2 replies, Last Updated: Sat January 21, 2012 1:20 am

Initial call to Geek Squad was on 1/10. Our 50" Samsung DLP (bought in 2008) needed to be serviced. This same day my girlfriend asked CSR when ext warranty would expire. She stated 2/8/12. She asked how we can extend the warranty. She stated that we would need to go into a Best Buy store before the expiration date to renew. If we went after the date, we would not be able to renew. Technician...

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Formal Complaint re: store #427
by Josh R. of Frederick, Maryland written to Best Buy Posted Wed January 18, 2012 12:00 pm
1 replies, Last Updated: Fri January 20, 2012 5:29 pm

In the interest of saving time, I’m going to copy and paste an email I sent to WTOP Radio’s Call for Action program to detail what transpired at Best Buy #427 on Saturday January 14th.

-------------Begin copy/paste-------------

I’m a former retail manager for a handful of consumer electronics chains (Circuit City, Office Depot, most recently Staples) and am a huge fan of what I hear you...

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Problems with Best Buy's Geek Squad
by Dana M. of Copiague, New York written to Best Buy Posted Mon January 16, 2012 12:00 pm
3 replies, Last Updated: Wed January 25, 2012 1:06 pm

I went to Best Buy with my old Macbook Pro after it suffered from some water damage. The first "Geek" at Geek Squad told me that the laptop would not even turn on and I would need to replace it. (I spent $2,400 on a new Macbook.) I paid the $100 for data transfer to DVDs. A week later, I received the DVDs and took them home to find that nothing was loading or trasferring. I had to drive back to...

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