| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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The biggest consumer electronics outlet in the US is also the best -- Best Buy, that is. The company operates a chain of more than 1,170 stores in the US, Canada, and now China offering a wide variety of electronic gadgets, movies, music, computers, and appliances. In addition to selling products, the stores offer installation and maintenance services, technical support, and subscriptions for cell phone and Internet services. Covering an average of about 40,500 sq. ft., the big box stores are located in 49 states and all Canadian provinces. In addition to the Best Buy brand, the company operates under the names Magnolia Audio Video (20 stores in the US) and Future Shop (about 120 locations in Canada). |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Cleanliness/Condition:
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0%
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» Exchanges/Returns:
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19.05%
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» Information Availability:
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1.59%
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» Location:
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0%
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» Management:
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4.76%
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» Other:
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13.65%
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» Overall Experience:
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27.46%
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» Price/Value:
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2.38%
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» Selection/Availability:
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3.02%
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» Staff Attitude/Knowledge:
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15.4%
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» Staff Performance:
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12.7%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Check out issues |
by david s. of Riverton, Utah written to Best Buy Posted Thu March 11, 2010 5:34 pm
3 replies, Last Updated: Fri March 12, 2010 12:42 pm |
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PROBLEM:
I went in to purchase a camara, case, and memory cards. The employee carried my items which I was fine with, however, after he gave them to the cashir, she forgot to ring up all the items. So, when I got home I realized that they didn't give me all of the products I needed to use my camera!
Is this starting to look like the drive-thru at a fast food restaruant?
SUGGESTION:
Just...
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Company coupon policy. |
by Steve P. of Jackson, Michigan written to Best Buy Posted Sun March 7, 2010 2:20 pm
26 replies, Last Updated: Thu March 18, 2010 1:44 pm |
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Dear Mr Schulze,
I received a best buy coupon for $10 off H&R Block At Home Tax software and a free DVD (valued up to $20) to be used during the first two weeks of February. On February 3rd 2010 I purchased the software at your location in Jackson, MI. I was glad to see the software was on sale for $39.99 (regular retail of $44.99). When the sale was finalized I noticed that the DVD was...
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Lack of Customer Service |
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by Laci P. of Oklahoma City, Oklahoma written to Best Buy Posted Tue February 16, 2010 4:08 pm |
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My husband and I and our small child went to Best Buy in Oklahoma City on the corner of Memorial and Penn. We were on a mission to buy a camera and we planned on purchasing right then. We went directly to the cameras and began looking around. There was no one around to offer their assistance at this point.
We liked three or four specific cameras but when we picked them up to look at them,...
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Poor Customer Service at Best Buy |
by Laci P. of Oklahoma City, Oklahoma written to Best Buy Posted Tue February 16, 2010 12:00 pm
3 replies, Last Updated: Mon March 1, 2010 11:06 am |
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My husband and I and our small child went to Best Buy in Oklahoma City on the corner of Memorial and Penn. We were on a mission to buy a camera and we planned on purchasing right then. We went directly to the cameras and began looking around. There was no one around to offer their assistance at this point.
We liked three or four specific cameras but when we picked them up to look at them,...
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Customer Service |
by Don D. of Osceola, Wisconsin written to Best Buy Posted Sun February 14, 2010 11:25 pm
2 replies, Last Updated: Mon February 15, 2010 10:18 pm |
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I stoped at one of your stores in Mesa, AZ and wanted to know about the Sony ALTUS Wireless Music System. Your staff didn't know how the system worked and was very rude when I questioned them on their knoweledge. Customer service must be a thing of the past in that store. I know of 2 people in that store who would never work for me. I'm from the old school when customer service was expected.
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SHARED LETTERS 
