| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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The biggest consumer electronics outlet in the US is also the best -- Best Buy, that is. The company operates a chain of more than 1,170 stores in the US, Canada, and now China offering a wide variety of electronic gadgets, movies, music, computers, and appliances. In addition to selling products, the stores offer installation and maintenance services, technical support, and subscriptions for cell phone and Internet services. Covering an average of about 40,500 sq. ft., the big box stores are located in 49 states and all Canadian provinces. In addition to the Best Buy brand, the company operates under the names Magnolia Audio Video (20 stores in the US) and Future Shop (about 120 locations in Canada). |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Cleanliness/Condition:
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0%
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» Exchanges/Returns:
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19.86%
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» Information Availability:
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1.64%
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» Location:
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0%
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» Management:
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4.66%
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» Other:
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13.15%
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» Overall Experience:
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28.36%
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» Price/Value:
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2.19%
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» Selection/Availability:
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2.74%
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» Staff Attitude/Knowledge:
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14.38%
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» Staff Performance:
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13.01%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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laptop .. extended warranty |
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by Jessica N. of Lancaster , Wisconsin written to Best Buy Posted Sun February 5, 2012 5:43 pm |
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I bought a laptop from best buy, in addition I also bought the service plan the best they offered b/c everything would be covered.. right.. No, that was the biggest mistake and pain in the butt. I took my computer in to be repaired, my warranty was about to expire I believe it was in about 6 mths. Don't worry best buy dinked me around for almost 6 mths... They couldn't fix my computer but do you...
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Best Buy In Store Pickup Experience |
by Rick S. of Orlando, Florida written to Best Buy Posted Thu February 2, 2012 12:00 pm
3 replies, Last Updated: Sat February 11, 2012 12:01 am |
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I ordered a Laptop online and with "in-store" pickup. I was first in line at the pickup window. One couple was at the pick up window already being helped but it took 45 minutes because the couple kept asking more and more questions as well as waiting for the rest of their order to be brought to them. Meanwhile there were several Best Buy associates just standing there behind the counter doing...
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Extended Warranty Issues-Boycott Best Buy! |
by Phil B. of Steger, Illinois written to Best Buy Posted Fri January 20, 2012 7:52 am
2 replies, Last Updated: Sat January 21, 2012 1:20 am |
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Initial call to Geek Squad was on 1/10. Our 50" Samsung DLP (bought in 2008) needed to be serviced. This same day my girlfriend asked CSR when ext warranty would expire. She stated 2/8/12. She asked how we can extend the warranty. She stated that we would need to go into a Best Buy store before the expiration date to renew. If we went after the date, we would not be able to renew. Technician...
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Formal Complaint re: store #427 |
by Josh R. of Frederick, Maryland written to Best Buy Posted Wed January 18, 2012 12:00 pm
1 replies, Last Updated: Fri January 20, 2012 5:29 pm |
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In the interest of saving time, I’m going to copy and paste an email I sent to WTOP Radio’s Call for Action program to detail what transpired at Best Buy #427 on Saturday January 14th.
-------------Begin copy/paste-------------
I’m a former retail manager for a handful of consumer electronics chains (Circuit City, Office Depot, most recently Staples) and am a huge fan of what I hear you...
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Problems with Best Buy's Geek Squad |
by Dana M. of Copiague, New York written to Best Buy Posted Mon January 16, 2012 12:00 pm
3 replies, Last Updated: Wed January 25, 2012 1:06 pm |
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I went to Best Buy with my old Macbook Pro after it suffered from some water damage. The first "Geek" at Geek Squad told me that the laptop would not even turn on and I would need to replace it. (I spent $2,400 on a new Macbook.) I paid the $100 for data transfer to DVDs. A week later, I received the DVDs and took them home to find that nothing was loading or trasferring. I had to drive back to...
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SHARED LETTERS 
