Failure of Management to honor their promise and their coupon

Posted Thu November 22, 2007 11:06 am, by ALLEN G. written to Best Buy

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On November 17,2007 I downloaded your advertisement for the Okidata B4600 printer[$275] and downloaded a 10% coupon from Best Buy for Business for "any professional series printer"good through December 1,2007.I called Best Buy for Business and was referred to your East Hanover,N.J. store.The latter said they did not have this item.My secretary called Best Buy for Business and was referred to Mr.Trip Ervin who told her you would not honor the price or the coupon.I called Mr.Ervin 1 PM on Novemver 21,2007and left a message to call me.He didnot return the call.

Best Buy should honor their advertisement and their coupon past the December 1,2007 deadline.