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One TV, Two Prices at Best Buy
Posted Fri November 6, 2009 12:00 pm, by Michael . written to Best Buy
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I was in best buy in Springfield OH Sunday October the 31 to buy a flat screen TV. A sales associate showed me a 52” Sony LCD TV and surround sound combo for $1499, I went back Thursday November 5 when I was told that I was told the wrong price and they would not honor that price. I had asked for the manager and was told he would not do anything to help me ether. I called 888-bestbuy for help; they called that best buy to
see if they could help, there answer was the same, the only thing the person I was talking to could do is send a report to the store manager and the regional manager. I now have a case number and no TV.
The price I was quoted was not a mistake in their flier, I was told personally form a sales associate and he had written down the prices for me and I still have that quote. I think they should honor that price. The price is not out of line because their competition has the same TV for $1292 with out the surround sound.
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