Dear Sir or Madam,

What an ordeal this has been. I am a first time and last time customer all in the same day, March 3, 2012. I went to your supposed Blockbuster Express kiosk at RH Foster/On The Run convenience in Brewer Maine only to find that the machine had been removed. The clerk inside the store told me they had too many problems with the machine. I drove to the next city over and found...

The local Blockbuster closed Feb/Mar timeframe, I asked for the account to be closed and the clerk assured me he had closed it.

Now 5 months later I am still being charged the $32.01 total access membership fee. I wrote customer service requesting a refund for the money or credit to use on the Blockbuster Express Kiosk, and that charges to my credit card stop.

The first answer said that my...

REF; Blockbuster case 110711-001375, tracking number #8-1711824#

The local Blockbuster store closed back in Feb/Mar timeframe, I asked the clerk to close the account one month before it closed, he asked if I wanted to transfer my account to another store. I said no and to close my account, and he did. He told me it was closed as of the end of the month.

Now 5 months later my credit card...

I went into you location today 3/3/11 to do an exchange for my online rental.. and was greeted by Kathryn.. she was by far THE most professinal person I have ever dealt with at any Blockbuster location, in the 20 years I have been going to your stores...Usally its a horrible experince, and because of that, I swithed to Netflix, and now switched to REDBOX to save even more money..however, Kathryn...

I ordered movies through Blockbuster.com
After one month, I cancelled the subscription. It was put "on Hold" rather than cancelled and I was charged for 6 months of (unused) service at a later date. When I called, the first tech hung up on me. After getting the next techs info (ID # etc) I was offered 2 months refund and a gist card or free service for a few more months. Not cool. They have...