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by lilydarling Posted Sun February 24, 2013 @ 11:20 PM
That's great!
I remember when my daughter was a baby.. her Fisher Price See n Say toy died after having it for 2 months. I didn't have a receipt (it was a gift) or the packaging, so I called Fisher Price (this was before the internet LOL) and they sent me a replacement.
Several years later, she had some kind of roller-blading Barbie that broke after 2 days of play. Called Mattel, explained the situation, and they sent a replacement.
I love when you give a company the chance to make things right, and they don't disappoint you!
SHARED LETTERS 
Kid Loses Toy - Gets Free Replacement!
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