PlanetFeedback Consumer Reviews

Posted Wed October 4, 2006 12:00 pm, by

PlanetFeedback's C-pinions(sm)

This edition of Mr. Helpful's TipJar kicks off a new feature we've begun called PlanetFeedback's C-pinions. C-pinions allow anyone to post a review/opinion of a product or service without actually sending it to the company. Here is your opportunity to tell the world what you think about XYZ without waiting for something good or bad to happen.

Here's how it will work initially:

Using our letter generator, send a letter to PlanetFeedback. Label it "PFB C-pinion---XXXX" with XXXX being the title of your opinion. Write your opinion in the body of the letter and then share it. We will collect these on a daily basis and post them in the Communities section of PFB. Here, then, is the first PlanetFeedback C-pinion:

I've Got Great News

I switched to Geico recently. I'd been with Progressive Insurance for the previous eight years with no accidents at all and no tickets for the past seven years. Yet my insurance rate kept going up...not a lot, twenty or thirty bucks every six months but it got to be really annoying. The way I saw it, my length of time with Progressive coupled with my excellent driving record should have translated into lower rates, not higher ones. At one point, I called Progressive to ask why this was going on and the response was that rates for all Progressive drivers in the Seattle area were going up.

Ok. Fair enough. It was at this point, I exercised my right as a consumer to choose and I chose Geico. Their rate quote was a third of what I've been paying on a six month basis. Their sign up process was relatively painless. I received the follow up packet containing my ID cards within a week of doing the deal. Earlier today, I received a phone call to thank me for my business and make sure I got my packet.

I have no intention of ever having to find out if Geico's claim service is as good as their signup process. Still, they've started me off so well that I'm confident I made the right choice.