PlanetFeedback's Week In Review Podcast (sm) (07-17-06)
Posted Mon July 17, 2006, by
Join Mr. Helpful, Beth,Veniceand Natalie as we explore the ins and outs of customer contact forms. You know, those ugliacious things you encounter when you go on a company's web site to offer feedback? Well, the panel tears apart the concept and offers some excellent advice to companies on how best to utilize these forms.
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