Singer Quantum Stylist 9960

Posted Thu April 26, 2012 3:42 pm, by Elisabeth T.

I have purchased a Singer Quantum Stylist 9960 Sewing Machine back in November... after using it lightly it broke just two month after I bought it. Now a few moth later the machine stopped again.
The problem is the same..a fuse.

The Singer Consumer Affairs Department
SVP Worldwide advised me to ship the machine back to Georgia at my expense, I live in South Carolina.

Unbelievable as that may sound, I just received a call from the service center, they no longer work on singer products...and what they should do with my machine.

I do not feel I should have the burden to send this machine every couple of month to the repair shop...never mind the expense.

I would really like to have this machine replaced
because it is an inferior machine.