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The Suggestion Box

Posted Mon February 19, 2007 12:00 pm, by The PlanetFeedback Team


Well, we asked for feedback and you are sending -- nay, catapulting -- it our way!

We can't promise that we'll act on all the feedback being shared, but we do want to assure you that we're listening.

There are numerous ways you can leave feedback.

1. You can send it directly to us at support@planetfeedback.com
2. You can leave it in the Suggestion Box
3. You can send it to any member of the PFB Kitchen Table (an advisory panel made up of PFB members). Their email addresses are listed at the top of our main page
4. If you prefer to send your feedback anonymously, you can use the suggestion form directly below our Suggestion Box archive links.

We appreciate everyone's input and are doing everything we can to make PFB a better experience for all users.

-- The PlanetFeedback Team

View The Suggestion Box Archive #1

View The Suggestion Box Archive #2
**********************************************

Want to submit feedback anonymously? Click here.

**********************************************



Reply



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by farland Posted Wed December 17, 2014 @ 7:32 AM

I have written Eastland Shoes 3 days in a row and the letters do not
go to company, another member told me this is going to CEO planet
feedback so I keep trying ????????Why???

Reply
by Lisa C. Posted Thu September 25, 2014 @ 2:57 PM

I wanted to suggest an area where we can put in contact information
for companies to help create the database of companies. Especially
for the more obscure ones where we may have direct contact information
not found in planetfeedback database.

Reply
by Cheryl C. Posted Sat July 20, 2013 @ 9:23 AM

dear planetfeedback support,
I love your site, when I remember to use it I have had excellent
results. Although I am concerned with the process of forgotten
password. I am aware that that it is possible (not that I have done
this, I
heard this in the news) to hack email accounts. When I requested my
password it showed identifiable information, not a random password
with automatic reset required upon reentry to the site. I have had
Awesome results when it is a complaint, but I attempt to have a
balance with compliments. but when in hurry it might be unbalanced.

Thank you for providing such a wonderful resource for getting results
when having an issue that is difficult to resolve. I used to use this
site regularly. But completely forgot about it after having an absence
from computer use for about 3 years. Please keep up this result driven
resource.

Reply
by lovey Posted Sat June 22, 2013 @ 7:08 AM

I posted a customer compliment letter for dierbergs markets on 6.21.13
and unfortunately i do not see that it posted at the planet feed back
website
kindly, L sandler. St.Louis MO please respond inkind
lsandler1@msn.com

Reply


by InsaneShadow Posted Mon March 12, 2012 @ 1:19 PM

There should be a way for users to delete their own submitted letters
or comments posted to them. As I read through people's comments and
letters, I often wonder why certain things are said and if those who
post them wish they hadn't.

While I agree PFB is a forum for airing complaints and getting advice,
if people are simply posting to be argumentative or obnoxious, there
should be a way to remove that concent if desired.

Reply


Thanks for the suggestion by The PlanetFeedback Team Mon March 12, 2012 @ 4:14 PM

Agree by zmtnman Wed March 21, 2012 @ 8:50 PM

i agree by Norman P. Sat May 5, 2012 @ 6:39 PM


however the problem you're going to face is what determines "obnoxious" or "argumentative"? by PepperElf Fri October 26, 2012 @ 12:13 PM


They might call this "Cherry Picking." by seanzilla Sun December 23, 2012 @ 11:26 PM

by The Original Nethead Posted Thu November 24, 2011 @ 6:56 PM

The one at the top is over a month old; it makes it look like no one
is using the site.

Reply

Abandoned by Jane P, Sun December 18, 2011 @ 9:18 PM

by PepperElf Posted Tue November 2, 2010 @ 6:50 PM

I cannot post here when I'm using my XP computer.

Is there something I need to do to fix this?

(note, if I'm on the Mac this works fine)

--------------------------------
Here's what I'm using

Computer: HP mini

OS: XP, Home edition (2002), Service pack 3

Browser: Safari & Firefox*

Other websites this happens on: none. It only happens here.

Locations: Mainly from my college's wireless internet. But even when
I logged in on the old XP desktop I had the same issues. **

* And yes i've tried both browsers. (no i haven't tried IE, mainly
because I refuse to run it)

** And yes I'm on the same wireless internet right now (on the mac),
so it's not the network.

--------------------------------


So any ideas?

Reply


testing to see if i can post from the college XP machines by PepperElf Wed November 3, 2010 @ 8:22 PM


Download Chrome? I've found it works when Firefox won't by The Original Nethead Thu November 24, 2011 @ 6:55 PM

by Donno Posted Sat August 14, 2010 @ 9:43 PM

I have been sitting here perusing the Suggestion Box (I know, a pretty
boring Saturday night), and I came across some ancient posts in the
current thread. For example, Firebrat Tracy's farewell post is here
(RIP).

I was wondering if a new archive could be created, as it takes a bit
of time to go from entry to entry. My guess is even those fortunate
enough to have FiOS experience (unexpected) delays.

Thanks!

Reply


good point - in order to read this you have to load the ENTIRE thread. So yes please. n/t by PepperElf Tue November 2, 2010 @ 6:51 PM

by luckynut Posted Thu August 12, 2010 @ 5:13 PM

My name is Louise and I am a Dunkin Donut customer. My suggestion is
the flavor of Collata's. Why not have a Pina Coolata flavor. That
would be very refreshing for summer.

Reply

by RedheadwGlasses Posted Thu August 12, 2010 @ 11:02 AM

It was near the top of the main page, but now it's gone.

Reply


Ditto by NathanG Thu August 12, 2010 @ 12:25 PM

The links in latest with PFB have been removed for the time being by PlanetFeedback's Mr. Helpful Thu August 12, 2010 @ 1:06 PM


But what about the latest.. by Harleycat Fri August 13, 2010 @ 12:48 AM


Exactly by RedheadwGlasses Fri August 13, 2010 @ 1:25 PM

Great point ladies by PlanetFeedback's Mr. Helpful Fri August 13, 2010 @ 1:31 PM
by WordWrangler Posted Sat August 7, 2010 @ 1:22 AM

How is it you can have a bunch of letters written to a particular
company but yet when I tried to write one the site insists you have no
profile for them? (And yes I was spelling it right)

Reply


Seconded - it happened to me too by The Original Nethead Wed August 11, 2010 @ 1:13 PM

by Christina C. Posted Thu May 13, 2010 @ 6:18 PM

hello, i have sent some letter to Bank Of America through you site,
but you are sending them to the old CEO Ken Lewis. Can You please
correct this and re-send my letters to the correct person

Reply

by The Original Nethead Posted Wed May 12, 2010 @ 11:39 AM

First: If I see one more misuse of "defected" I'm going to scream and
run in circles. It's a past tense verb, not an adjective.

Second: While we're at it, a functioning search engine that turns up
current letters would be a very good idea. The Google option does not
even do that. The company search is not particularly good either; if
the name a user types in for a company is not exactly what's in
Planetfeedback's database it comes back as Unknown. There are times
when I've had to resort to an external Google search to track down a
letter to the company on the site and use the Write Letter to This
Company feature to get a letter through. Sometimes even that doesn't
work, if it's an old letter.

Reply

by fireheart17 Posted Wed March 3, 2010 @ 6:44 AM

I would like for there to be a bit more respect to the use of certain
terms within letters. This has come as the result of the "Barclay
raped me" letter. Yes, there are words that can have several meanings.
Bitch can be used both as a negative term and can also mean a female
dog. Cock can mean a rooster or male genitalia. As for the definition
given in that letter regarding "murder", the use of the word as a
collective noun is taught since grade school. The word "rape" is not.
Ask any stranger on the street what "murder" means. They'll tell you
that it can mean someone killing someone, or a murder of crows. The
fact that someone may say "this is murder" while waiting around seems
to indicate that they may use the term without thinking. Ask any
stranger on the street what "rape" means. Given the emotionally
charged use of the term, people are more likely to say that it's
"forced, unwanted sex." Last time I checked, this was a community.
Communities respect one another. So go with the more common usage of
the term (there are other ways to say that they were ripped off or
stolen), since I seriously doubt that a dictionary is mightier than
the sword.

Reply


I too agree with this request by PepperElf Sun March 28, 2010 @ 11:32 PM

Use of word rape in complaints by droonfang Sun June 5, 2011 @ 12:20 PM


by PepperElf Posted Thu February 11, 2010 @ 12:40 PM

or is it an idea that's been discontinued?

Reply


PepperElf by The PlanetFeedback Team Thu February 11, 2010 @ 1:41 PM

by Sarah Valentine Posted Thu February 4, 2010 @ 6:34 PM

How about a report button, because some letters are racist, sexist,
discriminory of people who are fom other contries and or speak other
lanuages, or a certan age, weight, where they work.

Reply


Sarah by The PlanetFeedback Team Thu February 4, 2010 @ 10:47 PM


Thank you by Sarah Valentine Sun February 7, 2010 @ 1:33 PM

by Teresa B. Posted Mon December 21, 2009 @ 10:12 PM

Question. I was wondering if PF would ever start a forum? There are
a great many topics that come up and I would love to see those
discussed and debated in an easier to read manner. At this point to
keep up with a letter thread, you have to open each post individually
and as you know with a forum its all open.

Just a thought.

Reply


We have considered starting a forum by The PlanetFeedback Team Thu February 4, 2010 @ 10:46 PM

by Chadg Posted Thu November 19, 2009 @ 1:46 PM

is there any way to put up a "friendly reminder" that retail employees
are people too and that especially this time of year, a little respect
goes a long way? i put up a letter last year which got a decent
respponse. i would just like to remind everyone that just because the
economy is down, it is not okay to be rude and abusive to the front
line soldiers fighting the war known as "december" a valid complaint
is one thing but all these petty nonsensical demands are getting on my
nerves; example, "this cashier told me that i cant bring 150 items
through the express line, i want him FIRED!" or, "so and so wouldnt
let me shop for two hours after closing, FIRE HIM"

just my thoughts,
thank you.
Chad G.

Reply


Chad by The PlanetFeedback Team Thu November 19, 2009 @ 6:38 PM

Yes you want to add a "friendly reminder" but will you? by franese Fri November 20, 2009 @ 8:03 PM


You know I agree by Venice Fri November 20, 2009 @ 10:59 PM

December War by wizard10 Tue January 26, 2010 @ 10:03 AM

by Venice Posted Mon November 16, 2009 @ 10:25 PM

Have you reduced the size limit for avatars? I've been trying to
change mine but they are all suddenly too large. I even tried one I
used previously and it is also too big. They are all the correct
format.

Reply


Venice by The PlanetFeedback Team Tue November 17, 2009 @ 2:48 PM


Hmmm... by Venice Tue November 17, 2009 @ 5:08 PM


Update by The PlanetFeedback Team Tue November 17, 2009 @ 4:59 PM


Ahh..I just thought of something by Venice Tue November 17, 2009 @ 5:10 PM


That didn't work by Venice Tue November 17, 2009 @ 5:13 PM


Same here. (n/t) by Just Jeffrey Wed November 18, 2009 @ 10:09 AM


Going naked by Donno Thu November 19, 2009 @ 1:27 PM


Only if we do it together by Venice Thu November 19, 2009 @ 6:53 PM


Latest Update by The PlanetFeedback Team Wed November 18, 2009 @ 11:47 AM
by Kevin_US_Army Posted Sat November 14, 2009 @ 1:04 PM

Put a spell check in some how

Reply


Kevin by The PlanetFeedback Team Sat November 14, 2009 @ 1:24 PM


by PepperElf Posted Tue November 3, 2009 @ 11:15 AM

=)

Reply

by PepperElf Posted Tue September 29, 2009 @ 9:00 AM

Well right now I can't post from home.

(I know it's not any kind of banning since I haven't gotten any
emails, and I can post from my college computers).



Anyway, the Mac's laid up for a few days - broken power cord, new one
on order.

So in the meantime I dusted off the 5 year old PC and put the beast
online.

Quick stats - HP running XP with a fresh install, surfing with Safari
(primary) but I've also tried Google Chrome and Firefox. (I won't use
IE)


I can web surf here but whenever I post it gives me "General error".
Even on the suggestion board.


anyone know what I can do to fix this?
(and no i confess i haven't installed SP 2 or 3 yet, not sure if I
will or not)

Reply


well the new power cord for the mac is in, and i can post from home again yay n/t by PepperElf Thu October 1, 2009 @ 7:43 PM

by Venice Posted Wed September 16, 2009 @ 1:23 AM

Why do some letters suddenly not have the Top 25 Lists on the
left-hand side of the page?

Reply


Venice by The PlanetFeedback Team Wed September 16, 2009 @ 1:17 PM


Not sure how anyone else feels by Venice Wed September 16, 2009 @ 5:12 PM


Something else to consider by Venice Wed September 16, 2009 @ 9:17 PM


by Venice Posted Thu August 27, 2009 @ 6:42 AM

I just noticed the following statement in the private portion of my
profile:

Additional reporting and administrative privileges coming soon!

Is that new or something I just never noticed before? What does it
mean?

Reply


Venice by The PlanetFeedback Team Thu August 27, 2009 @ 11:53 AM


I hoped that it was new by Venice Thu August 27, 2009 @ 4:38 PM

by Venice Posted Wed August 19, 2009 @ 11:02 PM

Was the link to the blog feed removed? I thought it was included with
the other RSS feeds, but I don't see it there anymore. Is it
somewhere else?

Reply


Venice by The PlanetFeedback Team Wed August 19, 2009 @ 11:33 PM


So then where is the link to the blog feed? by Venice Wed August 19, 2009 @ 11:48 PM


Venice by The PlanetFeedback Team Thu August 20, 2009 @ 12:04 AM


Seriously? by Venice Thu August 20, 2009 @ 12:11 AM

by PepperElf Posted Wed August 19, 2009 @ 5:24 PM

or wherever these pages are stored?

Quite often when I'm browsing, I'll click on a link here and my entire
browser will start lagging.

I know it's not my connection though, simply because other internet
based services aren't affected by this "pfb-lag".


For example...
If I click on a pfb link and start to lag, all of my other tabs or
pages in safari will lag too

but my telnet mud (on a different port obviously) has no lag
whatsoever. and believe me that MUD is a sensitive puppy, it lags for
jsut about everything... except for this mystery PFB lag



am i the only one?

Reply


Pepper by The PlanetFeedback Team Wed August 19, 2009 @ 5:46 PM


thanks. and ironically i lagged on the reply here too. hah n/t by PepperElf Wed August 19, 2009 @ 10:57 PM


by PepperElf Posted Wed August 19, 2009 @ 2:50 PM

I personally think the link should go to *this* page, the "Current
suggestion box" page.

It's a bit confusing the way it's organized now

and new people still post their suggestions to the archives because
they don't realize it's not the current suggestion box

Reply


Pepper by The PlanetFeedback Team Wed August 19, 2009 @ 5:46 PM

by Venice Posted Mon August 3, 2009 @ 7:06 PM

I have a suggestion, and I'm making it here instead of the KT because
it is something that can't wait till the next meeting.

Maybe PFB could forgive any demerits that were handed out to people
whose comments were removed relating to the KT. I think that would be
fair and possibly help restore some harmony around here.

What do you think?

Reply


Venice by The PlanetFeedback Team Mon August 3, 2009 @ 7:20 PM


That's too bad by Venice Mon August 3, 2009 @ 7:38 PM
by PhyllisAnne P. Posted Mon July 27, 2009 @ 7:51 PM

I submitted a letter for Verizon today and this is the response I
received. Please read below. I do not understand it.
It does not make any sense. Please help!


ZCZC ISCI0000 0000 07/27 00000000 15970129
CANCELLATION 0000 REASON-NO ANSWER
ON 07/27/09 18:53 TO- 2125711897
CMID-

Message text follows:


Attached file: stptGIUO.html


Reply


PhyllisAnne by The PlanetFeedback Team Mon July 27, 2009 @ 7:58 PM


PhyllisAnne by The PlanetFeedback Team Mon July 27, 2009 @ 8:04 PM


by Wolf Posted Sun July 26, 2009 @ 9:26 PM

Is there a way to keep the letters on the Read all page longer? If
seems that there is only enough space for a certain number. ( I count
25 right now) If you write a letter, then there are a bunch more by
other people written that day, your letter wont be seen on that page.
If it isn't in the 15 minutes of Fame, you might never get seen. If
it doesn't get seen (with out having someone search for that topic),
how can other people know about the problem?

Reply


Wolf by The PlanetFeedback Team Sun July 26, 2009 @ 10:19 PM


You by Wolf Mon July 27, 2009 @ 8:57 PM

by Venice Posted Thu July 2, 2009 @ 4:59 PM

In the past, I and others have suggested omitting the portion of the
letter generator where the writer is prompted to fill in what they
would like the company to do. I always felt it was the reason for
some requests that almost seem to be added as an afterthought or
because it's required, and not necessarily what the letter writer
intended to ask for when they began writing the letter.

I don't recall seeing that part of the letter generator the last time
I wrote a letter. Was it indeed eliminated?

Reply


No, it's still there n/t by The PlanetFeedback Team Thu July 2, 2009 @ 5:29 PM


Depends on letter type by Nate! Sat July 11, 2009 @ 12:06 AM


Oh, that's right by Venice Sat July 11, 2009 @ 3:38 AM

by Donno Posted Thu July 2, 2009 @ 2:26 PM

I don't know that this is a suggestion, but rather an observation. I
was going to write a letter to Tropicana Products, and I noticed the
CEO listed, Brock Leach, left in 2002.

Mr. Leach is evidently now off doing community service and studying in
the seminary.

I saw an angry letter a month or two ago from someone who was incensed
that the CEO information was not accurate for a company they wrote to.
I'm not incensed, never over fruit juice, but it made me curious.
With all the companies in your database, how do you keep it updated?
CEO's often come and go like the wind.

I'd prefer not to write a letter to Mr. Leach, since the topic is not
related to his tenure at Tropicana. His mind is on less consumer
related matters these days.

Reply


I usually don't take the name of the CEO seriously by Venice Thu July 2, 2009 @ 4:53 PM


I agree with leaving it out. by Nate! Sat July 11, 2009 @ 12:10 AM


Donno by The PlanetFeedback Team Thu July 2, 2009 @ 5:30 PM


So by Donno Thu July 2, 2009 @ 6:18 PM


by PepperElf Posted Mon June 8, 2009 @ 5:21 PM

I've seen several letters where the letter writer is clearly
complaining... but had clicked on Compliment... and so they had a
giant smiley face next to the letter.


Perhaps in the coding it might be possible to change the color of one
of the words to help people see the difference... or maybe that giant
smile/frown face next to it.

granted there will be some still who won't read the difference.
and for those.....well they'll just amuse the rest of us when their
complaints are smiling. :)

Reply


It may stem from the fact that they sent a suggestion or question by Nate! Thu June 18, 2009 @ 8:07 PM


I have sent complaints but still gave positive marks to the company by RedheadwGlasses Wed June 24, 2009 @ 1:00 PM


I like the idea of the face next to the radio button by Donno Thu July 2, 2009 @ 2:43 PM

by Donno Posted Sun June 7, 2009 @ 1:53 PM

I just happened to come across a discussion in Venice's blog, in which
Mr. Helpful addressed the content of blogs. It surprised *me*,
because I had never seen any such discussion or this issue discussed
in the past. Maybe I missed it. In my experience, the blog area was
strictly hands off in the past.

In reading a couple of Mr. Helpful's replies, it became evident that
the blog area is not the Wild West that I am pretty sure it used to
be. In the past, as far as I recall, you could post just about
anything imaginable. While the discussion I read seemed to focus on
criticism of this site or its management, it naturally leads one to
wonder about what other behavior may be inappropriate.

For example, in the mid-distant past, a member could say just about
anything about another member, but not in the letter area.

What I was wondering is if there is some way to bring the current
policy on blog comments, if it differs from the past or for that
matter letter comments, to the attention of the community at large.
If there is a difference in the scope of blog comments compared with
letter comments, could it be somehow described?

Reply


Donno by PlanetFeedback's Mr. Helpful Sun June 7, 2009 @ 3:02 PM


I am actually interested in everything else. I am not trying to stir a pot. by Donno Sun June 7, 2009 @ 7:02 PM


Donno by The PlanetFeedback Team Sun June 7, 2009 @ 8:26 PM


OH! by Donno Sun June 7, 2009 @ 9:36 PM


Donno by The PlanetFeedback Team Sun June 7, 2009 @ 9:39 PM


Honestly? by Venice Mon June 8, 2009 @ 12:32 AM


and personally... by PepperElf Tue June 9, 2009 @ 10:28 AM
by Michelle O. Posted Sat June 6, 2009 @ 12:37 AM

This may have been suggested before, but here goes....

Have you considered adding a third option to the site in terms of
sharing letters? I'm thinking perhaps an option to keep the letter
private, an option to share the letter (feedback) but not allow
comments, and an option to open your letter up for discussion?

After reading the numerous attempts the OP of the Qwest letter has
made to explain that she really just wanted to put the feedback out
there for others - maybe this would encourage others with similar
issues to write as well - but really was not interested in the opinion
of everyone who read her letter, even if the intent was to help (no
digs here, I see why she would want others to be aware of the issue
she has had), it occurred to me that maybe a third option was a good
idea. You could give letter writers an option to avoid the
(sometimes) drama and still cultivate the diverse discussion this site
seems to be known for, for those who want it.


Reply


Excellent idea, Michelle by Venice Sat June 6, 2009 @ 1:21 AM

Michelle by PlanetFeedback's Mr. Helpful Sat June 6, 2009 @ 12:12 PM

cool :) n/t by Michelle O. Sat June 6, 2009 @ 1:18 PM


I have a question by Venice Sat June 6, 2009 @ 3:48 PM

by Chadg Posted Tue June 2, 2009 @ 1:51 PM

could you take a look at the letter to Qwest just posted? the writer
seems is being rude to those trying to help.
thanks

Reply


Chad by The PlanetFeedback Team Tue June 2, 2009 @ 2:21 PM

by The Original Nethead Posted Thu May 28, 2009 @ 11:58 AM

I clicked the link at the top of the page, and everything that
displayed was from 2006.

Reply


NetHead by The PlanetFeedback Team Tue June 2, 2009 @ 2:21 PM

by SueNY Posted Wed May 27, 2009 @ 1:44 PM

What exactly is the point of this section? It's called the suggestion
box and you get a lot of really excellent ones but every single
response is the same "We can't do that at this time."

Just wondering. :-)

Have a good afternoon. :-)

Reply


SueNY by The PlanetFeedback Team Wed May 27, 2009 @ 2:08 PM


Gotcha by SueNY Wed May 27, 2009 @ 2:18 PM


by PepperElf Posted Wed May 27, 2009 @ 11:34 AM

I mentioned this in the TOS blog but I figured it might be good to
suggest it here as well.


Could we perhaps have a limited ability to edit our own posts?

Perhaps 5 minutes of edit time allowed, like what I've seen on other
sites?


That way those of us who are contentious about our spelling errors can
fix our mistakes. Personally I'm usually embarrassed when a simple
spelling error slips by me, & would love to be able to fix those
errors.


Or, perhaps, considering the new TOS ... one can save him or herself
from issues by editing, or even deleting posts that they have second
thoughts about.


Granted, yes... it would be nice to always think things through 100 %
before hitting the "post" button, but... given that we're humans and
prone to mistakes... It would be nice to have a limited option to fix
our own mistakes before PFB fixes them for us.


And of course, the "edit" function would only be limited, so people
can't go back and change history.

Reply


PepperElf by The PlanetFeedback Team Wed May 27, 2009 @ 12:10 PM

Editing our own posts by Rick G. Thu June 4, 2009 @ 7:46 AM


Is there anyway to contact PFB? by Bill R. Sun June 7, 2009 @ 1:05 PM

by The Original Nethead Posted Wed May 20, 2009 @ 5:50 PM

The search returns have little if any relevance to the search terms.


Search for United Parcel Service and you'll see what I mean. You get
random letters about bad service, but none about UPS. I'd just
written one to the company on Monday, but the search box didn't turn
it up. I did get complaints about Burger King, a company that doesn't
even take email complaints.

On a related note: If you try to write a letter to UPS, which is what
everyone calls it, the system doesn't know who UPS is. You have to
type in United Parcel Service, even though no one calls it that.
UPS.com doesn't come up either, even though that's their official
website. And forget trying to write to Land's End; I can't get
Planetfeedback' site to admit the company exists.

Reply


Hi Nethead by The PlanetFeedback Team Wed May 20, 2009 @ 6:33 PM


It didn't work - but it's better than the on-site one! by The Original Nethead Wed May 20, 2009 @ 10:37 PM


If you're not happy with the search results by The PlanetFeedback Team Wed May 20, 2009 @ 10:47 PM


that works...but you have to know how to do it by The Original Nethead Thu May 28, 2009 @ 11:57 AM

nitpick by Nicole F. Thu May 21, 2009 @ 10:25 PM


Nicole by The PlanetFeedback Team Thu May 21, 2009 @ 10:50 PM


It should be findable either way - and when I tried it was found neither way by The Original Nethead Thu May 28, 2009 @ 11:56 AM
by dmsolar Posted Mon May 4, 2009 @ 10:59 PM

create renewable energy category

Reply


by Kirby S. Posted Wed April 8, 2009 @ 7:08 PM

I miss your posting the physical addresses for companys and their
board of directors. I have found that mailing physical letters that
mirror those posted via PFB greatly increases my rate of success...
when it comes to being heard!

Reply


Physical addresses.. by Harley Has A New Cat Mon April 13, 2009 @ 5:21 PM
by Applejacker Posted Fri April 3, 2009 @ 11:40 AM

What happened? Your database of letters disappeared and all that are
left are old ones. For example, Costco now only shows a handfull of
5-8 years old letters. Other brands too. Looks like someone
accidentally deleted the wrong end of the spectrum!

Reply

no by Nicole F. Sat April 4, 2009 @ 4:10 PM
by haranj Posted Thu March 19, 2009 @ 7:44 PM

are you aware that on the shared letters page there is an obnoxious ad
BLOCKING the Go button, so I can't search for what I am looking for?

Reply


Haranj by The PlanetFeedback Team Thu March 19, 2009 @ 9:40 PM

here's a screen shot by Nicole F. Thu March 19, 2009 @ 10:37 PM


This would explain why... by ♫Venice♫ Thu March 19, 2009 @ 11:13 PM


Thanks Nicole by The PlanetFeedback Team Thu March 19, 2009 @ 11:44 PM

obnoxious ads cover shared letters by wildfyre Mon March 23, 2009 @ 12:10 PM

same here by Nicole F. Wed March 25, 2009 @ 12:07 AM

just kidding by Nicole F. Wed March 25, 2009 @ 12:11 AM


So it's supposed to be like this? by ♫Venice♫ Wed March 25, 2009 @ 12:33 AM


by Wolf Posted Thu March 19, 2009 @ 7:14 PM

I would like to see something happen when people repeatably go off
topic on posts. There are many people that will do posts about the
Government/ on every topic.

I think a Warning First, deleting the posts, then if it keeps going,
suspending the account for a while.

(Now, If the Original post is about the above topics, then, of course
the posts are on topic, so they are still with in the TOS.)

Reply


Wolf by The PlanetFeedback Team Thu March 19, 2009 @ 9:41 PM


OK by Wolf Fri March 20, 2009 @ 10:49 AM

by Donno Posted Sun March 8, 2009 @ 5:24 PM

This may well have been suggested before, but I was thinking it would
be pretty darned convenient to have the company name a link in the way
a user's name is (if they are shared). That way you wouldn't have to
go find the Shared Letters link and type in the company name. You
could be viewing a letter, and then, if it struck your fancy, you
could click right on the company's name and see their other letters.

Reply


You can already do that by ♫Venice♫ Sun March 8, 2009 @ 6:00 PM


OK by Donno Mon March 9, 2009 @ 1:37 AM

by C. A. B. Posted Fri February 13, 2009 @ 4:20 PM

Politics sucks. Can we leave out politics on PFB? There are plenty of
other forums to discuss politics, right?
Best regards!

Reply


Normally, I would agree with you by ♫Venice♫ Fri February 13, 2009 @ 5:22 PM


sounds reasonable but by C. A. B. Thu February 19, 2009 @ 12:43 PM


We are a feedback site by The PlanetFeedback Team Wed February 25, 2009 @ 12:04 PM


by Maegan Z. Posted Thu February 12, 2009 @ 6:03 PM

What happened to the letter from the woman that bought the Louis
Vuitton bag and then had issues with trying to sell it on ebay? It was
the top letter, then disappeared.

Reply


The letter was removed at the request of the letter writer n/t by The PlanetFeedback Team Thu February 12, 2009 @ 7:33 PM
by shane h. Posted Tue February 10, 2009 @ 6:45 PM

please add a political change section because i pay more on taxes than
i do on subway, chili's and kellogg's combined. people add them in
anyway but a section to pick from when we complain would be nice.
p.s.: i have never been on the internet posting before this,its very
therapeutic thanks shane h. studio city, ca.

Reply


There must be other places that are more appropriate by Donno Wed February 18, 2009 @ 6:07 PM
by shane h. Posted Mon February 9, 2009 @ 9:18 PM

my president wouldn't send his kids to my kids school. why is it that
the person in charge of public school policy on the federal level
afraid to send his kids to public school. are the secret service
unable to protect the first children in a public school? what does
this say about my children's safety. maybe the education isn't up to
his standards. what about my children's education? what will motivate
this president to fix public education if he has no personal stake. if
being an american gave you a personal stake in public ed. than past
presidents wouldn't have failed our children so miserably. it seems
like obama is all talk. did anyone see their childrens menu on the
news? organic this ,organic that! what did my child eat? a packed
lunch, cause the school food is atrocious!

Reply

School by jenjenn01 Fri May 8, 2009 @ 3:26 PM


by RedheadwGlasses Posted Thu February 5, 2009 @ 1:22 PM

I tried at home last night and today from work, and the page seems
kinda hosed. What am I supposed to do today? WORK?!?!?!

Reply


The letter widget is gone for the moment by The PlanetFeedback Team Thu February 5, 2009 @ 1:46 PM


The Widget is not coming back by The PlanetFeedback Team Thu February 5, 2009 @ 1:50 PM

by Country Bunny Posted Thu January 22, 2009 @ 9:10 AM

OK, first Thank you for what you do. You give the once, meager,
customer a voice and I sincerely applaud you! My only suggestion is
that you maybe have a "local letter" category. So that we can search
for shared letters in our area not only all over. Thanks again and
keep up the hard work

Reply

by Ms. Harleycat Posted Wed January 14, 2009 @ 2:35 PM

On Monday afternoon I posted a letter to Rite Aid. Everything went
through and the letter showed up right away on the widget, in my
e-mail and in my profile. However, if you click to read the entire
letter, you get an error message that the requested page is not
available. What happened? You can even do a search on key words in
the letter and find it but you cannot access the entire letter.

Reply


We Have No Idea What Happened by The PlanetFeedback Team Wed January 14, 2009 @ 2:52 PM

by RedheadwGlasses Posted Wed January 7, 2009 @ 12:47 PM

Right now, there's a letter on the main page to Best Buy, complaining
about the Geek Squad. It says there are four comments/replies. But
there actually are only two--mikethornton's and my own. Does this
mean there were two other comments, and they were removed?

I'm just curious. No biggie. Thanks much.

a.

Reply


Yes, it does. N/T by The PlanetFeedback Team Wed January 7, 2009 @ 12:49 PM

by Henry C. Posted Sun December 21, 2008 @ 5:30 PM

Dear Ford manufacturers,
I'm glad to see that you do not need a loan right now
from the government.
I would like to see you manufacture 2 more types of
cars for good mile/gal. If you could build a 1200cc
model and a 1600cc model. They would give more than
35 miles/gallon (city driving). 8 valves 4 cylinder.
To get good milage the valves should be small.
The price should be under $10,000 U.S.

Reply
by snyderkiller Posted Sat December 20, 2008 @ 8:17 PM

I THINK SOME OF THESE RESPONDERS ARE TRYING TO PICK FIGHTS W/PEOPLE
WHO ARE FED UP W/CERTAIN STORE POLICIES AND STUFF. I HAD A REAL
WISEGUY WHO THOUGHT HE KNEW IT ALL RESPOND TO ONE OF MY LETTERS [IT
WAS ABOUT TARGETS STORE POLICIES ON SIGNAGES [WHICH I COLLECT AND DO
NOT SELL ]I THINK YOU SHOULD HAVE SOME KIND OF SCREENING OR IGNORE
BUTTON ON THIS SITE AND I ALSO SUGGEST THAT YOU HAVE A LIST [FULL] ON
RESPONDING COMPANIES AS WELL BECAUSE I NEVER GOT ANY RESPONSE AT ALL
FROM TRU[TOYS R US OR TARGET ]AT ALL I KNOW I WROTE THEM THE RIGHT WAY
IS THERE ANYTHING YOU CAN DO ABOUT THIS? AND BY THE WAY I TOLD THAT
WISEGUY OFF IN RESPONSE TO RESPONDER.

Reply


Your letters were sent by Not myself today Sun December 21, 2008 @ 1:57 PM


Indeed by RedheadwGlasses Sat December 27, 2008 @ 11:50 PM

by Wolf Posted Thu December 18, 2008 @ 6:29 PM

How can I find new letters that were posted in the last few days or
so? All I see are the 15 minutes of fame. I tried putting todays
date in the search. Is there a trick to seeing new letters?

Reply


Here you go by The PlanetFeedback Team Thu December 18, 2008 @ 8:30 PM


by SueNY Posted Thu December 18, 2008 @ 5:58 PM

The censorship here is getting ridiculous. I had a comment deleted for
absolutely no good reason. All I did is tell the letter writer getting
overcharges 60 cents is in no way horrific. From what I've seen only
certain people get picked on and censored. The "regulars" are allowed
to post freely but the rest of us are unfairly censored.

Thank you for letting me express my frustration. Happy Holidays!

Reply


That wasnt all you said by The PlanetFeedback Team Thu December 18, 2008 @ 8:28 PM


What I Said by SueNY Fri December 19, 2008 @ 12:55 PM


There was every reason to delete your comment by The PlanetFeedback Team Fri December 19, 2008 @ 1:52 PM


Pointing a finger by Not myself today Sun December 21, 2008 @ 12:00 PM
by bobbynoodle Posted Fri December 12, 2008 @ 6:59 PM

First time viewer/registrant to your site and I think it's terrific!

And after reading so many "events" posted, I would like to propose
that PLANET FEED BACK consider taking these issues to another level.
Specifically, if one individaul has an "issue" it's just one
person.......if 100 or 1000 have the same issue, then "its an
epidemic!".....

Proposal: Establish a committee to begin handling "issues" within
reason and. if validated, and necessary,initiate/approve action to
take it to the next level.......and by that I mean, what would 100 or
1000 phone calls/or e-mails do if they all were initiated
simultaneously? Or, if it were just KNOWN by the contributor that the
"possibility" existed? And, no, I'm not proposing violence at all but,
remember this, somewhere right now there is a helpless individual
who's a victim of the present indifference by corporations/government
and although we're all potential "victims" where are our friends?

Thanks for listening/viewing.........let's all go forward! I'm for
it!

Reply


by friendofjimmyk Posted Sat November 29, 2008 @ 8:22 AM

If you delete my response...I want to know why! Sometimes I spend a
fair amount of time replying only to have it deleted.

It makes no sense to me. Any other board I am on will talk to me if I
have done something wrong...not PFB!

I want to know why you delete my posts! EVERY TIME you delete one.

Reply


Your deleted responses by The PlanetFeedback Team Sat November 29, 2008 @ 2:59 PM


No... by friendofjimmyk Tue December 2, 2008 @ 2:12 PM

I think they play favorites by Skatergirl Thu February 26, 2009 @ 9:11 AM
by Nevadadrifter Posted Wed November 26, 2008 @ 11:39 AM

Would it be possible to add a way that we can follow up or show
resolution on our complaints. For example, Verizon responded very
quickly to my complaint, and worked with me very quickly to see that I
walked away from the situation.

A poster feedback section allowing us to show that the company
either..
1. Never responded back at all
2. Responded, but not to our satisfaction
3. Responded and made everything right.


It just seems that credit should be given where credit is due, and
unless a user takes the time to read all the replies, they have no way
of telling (by just reading the initial complaint letter) if the
situation was resolved in a positive manner.

Reply


Hi by The PlanetFeedback Team Fri November 28, 2008 @ 10:28 PM

by dulynoted (aka duttycalls) Posted Sat November 15, 2008 @ 3:40 PM

Is there a reason that the same 25 profiles show consistently? I
understand that it reads that these are randomly chosen by a computer
program, but I think the program is either turned off or just not
working.
I think everyone's names/profiles should be rotated on a regular
basis.
I have never seen donno; Nate; and calmsly listed on there at all
along with many others who consistently post comments in here.
Maybe the name of this column should be changed to "top 25 who post
comments and then let it rotate on a regular basis.



Reply


What gives you the idea by LadyMac Tue November 18, 2008 @ 7:31 AM


Hmmm... by dulynoted (aka duttycalls) Tue November 18, 2008 @ 5:23 PM


I guess you're not.... (n/t) by LadyMac Tue November 18, 2008 @ 6:36 PM


BTW by LadyMac Tue November 18, 2008 @ 8:24 PM

Dulynoted by PlanetFeedback's Mr. Helpful Tue November 18, 2008 @ 11:32 PM


The caption above the box says "chosen automatically" by What's all this receipt nonsense? Sat November 29, 2008 @ 9:45 PM


by RedheadwGlasses Posted Thu October 30, 2008 @ 1:57 PM

I no longer see the widget thingie on the front page. Am I missing
something? Thanks!

Reply


Just came to ask the same thing by SuzieCat Thu October 30, 2008 @ 3:42 PM


It's been fixed. n/t by The PlanetFeedback Team Thu October 30, 2008 @ 3:49 PM


YEA!! n/t by SuzieCat Thu October 30, 2008 @ 3:51 PM


Thank you much! n/t by RedheadwGlasses Thu October 30, 2008 @ 4:00 PM


I still don't see it by RedheadwGlasses Thu October 30, 2008 @ 4:11 PM


next to mommage by SuzieCat Thu October 30, 2008 @ 4:27 PM


Just So Everyone Knows by The PlanetFeedback Team Thu October 30, 2008 @ 5:30 PM

by TrishMcCoy Posted Fri October 24, 2008 @ 12:35 PM

Why was my comment on the "American Express Lowered My Credit Limit"
letter deleted? It's okay for that letter writer to throw around the
word rape to describe being ripped off but not okay for me to be
offended? Since you obviously support the disgusting and ignorant
practice of using the word rape as casual slang for "ripped off" and
"scammed" you can bet I will never step foot on this site again. Think
I'm overreacting? If you were a rape survivor you'd understand.
Goodbye!

Reply


Trish by The PlanetFeedback Team Fri October 24, 2008 @ 3:03 PM


I didn't see your comment, but by WantToPlayAGame? Fri October 24, 2008 @ 6:20 PM


I thought you has left in April? by AndYourLittleDogToo Sun October 26, 2008 @ 5:21 PM
by Michelle O. Posted Thu October 23, 2008 @ 11:06 PM

I just noticed that we have a second Michelle O here on
Planetfeedback. I'm surprised that 2 users can have virtually the
same name - only capitilization is different. Is there no cross check
when new users choose their names? Although I don't yet disagree much
with anything #2 has said, I have been very careful not to get
involved in the political conversations and don't want anyone to
confuse our opinions.

I assume my only option here is to choose another name. If the
spelling or spacing was different I wuld understand, but simply a lack
of capitilization shouldn't allow identical screen names, IMO.

Reply


Michelle by The PlanetFeedback Team Fri October 24, 2008 @ 12:24 AM

by Susan A. Posted Wed October 22, 2008 @ 9:32 AM

I am a 58 year old woman with arthritis. I have trouble opening the
bottle caps used now. I would appreciate going back to the old bottle
caps. It was much easier to open.
Thank you.

Reply

by CrazyRedHead Posted Tue October 14, 2008 @ 12:19 PM

I'm having problems receiving RSS feeds through Bloglines. I have
deleted the feed and tried resubscribing to it but Bloglines keeps
saying there is a problem with the feed. I don't know if this is a
problem on PFB side or Bloglines, but this has been happening for the
past couple of weeks.

Reply


Bloglines by WantToPlayAGame? Tue October 14, 2008 @ 6:46 PM
by BethanyT Posted Thu October 9, 2008 @ 9:32 PM

I purchased a range on 10/08/08 and was told that on our sales slip
that we could go on line and fill out a questionaire with a chance to
win a $4,000.00 gift card. I have been on the internet for l hour and
I still have not been able to register. My wife and I have purchased
many items from Sears and this is the first time that we have been
disappointed. We have had to travel to Sears twice and have many
problems getting our range delivered.Now, we can't even get to sign up
for the gift card. What is happening to Sears - we are so
disappointed. Fix it, or you will not be in business for another 50+
years. Ronald C. Thompson

Reply


by JIM121859 Posted Mon October 6, 2008 @ 1:09 PM

Why do you show the CEO of Wachovia as G. Kennedy Thompson, when of
the Wachovia website it's ROBERT K STEEL?!?!?

Reply
by macina s. Posted Mon October 6, 2008 @ 12:02 PM

I would like to know why you do not have the economy size bottles for
the women of color also all the other women of color products are not
available in the stores that are advertised in ebony and essence
magazines.

Reply
by PeterNesmith Posted Tue September 30, 2008 @ 7:58 AM

Censorship is rampant here. How digusting.

Reply


Hi Peter by The PlanetFeedback Team Tue September 30, 2008 @ 11:01 PM


Legit Deletion Question by Chris M Wed October 1, 2008 @ 10:58 PM


Answer by The PlanetFeedback Team Wed October 1, 2008 @ 11:08 PM


Reply to answer... by Chris M Wed October 1, 2008 @ 11:18 PM


What We Said by The PlanetFeedback Team Wed October 1, 2008 @ 11:21 PM


Ok by Chris M Wed October 1, 2008 @ 11:25 PM


We'll pass that along to our developer by The PlanetFeedback Team Wed October 1, 2008 @ 11:26 PM

by Nicole F. Posted Sat September 27, 2008 @ 5:36 AM

I don't even know if you guys look at these suggestions any more, but
I just had some feedback I wanted to share, and I didn't think it
warranted writing a letter for it.

I wanted to say that I'm glad that PFB is sticking true to their TOS
and enforcing things better. I like that they are protecting letter
writers' opinions. I think this is a good thing.

However, I think some things have gotten out of hand, especially with
the recent Lowe's letter. The huge exchanges between commenters, the
OP and the PFB team has just left a bad taste in my mouth. I get why
people are mad at the letter writer for some of his or her's comments.
I totally agree with the PFB team and them trying to get people to
stop nitpicking the OP on that issue.

I am just getting this feeling that the PFB team is out to get some
commenters. I mean...the whole PFB experience seems to have changed
for me--and it isn't for the better. I do like the new rules, but all
this squabbling and fighting...it's getting annoying. It seems like it
pops up on more and more letters. I don't know how to word it any
better...I understand that naturally, the team would always be on the
letter writer's side, no matter want...since this is your website and
it wouldn't be good for the PFB team to disagree with a letter and say
so, I just think that you guys are really forcing it sometimes. Ah, I
don't know how else to say it, sorry.

I wanted to tell you guys all of this and I hope you don't mind.
Please keep up the good work.

Reply


Nicole by The PlanetFeedback Team Sat September 27, 2008 @ 11:40 AM

okay sorry by Nicole F. Sat September 27, 2008 @ 2:04 PM
by Lori_T Posted Thu September 11, 2008 @ 1:46 PM

your address for countrywide home loans is customer
service@countrywidebank.com I was informed that I needed to contact
countrywide home loans.

you might want to check on the e-mail for the homeloan division, guess
it changed recently.

Reply

by Harleycat Posted Thu September 11, 2008 @ 10:44 AM

When someone writes a letter to a business that no longer exists but
was taken over by or merged with another business is the letter
forwarded on to the correct entity.

For example, if someone writes to BellSouth, does it automatically go
to AT&T? If not, can a note be put next to the now defunct entity,
ie: BellSouth, advising the letter writer not to use and to use AT&T?

Just a quick glance through the letter generator found entries for
BellSouth, Ameritech, PACBell, Southwestern Bell Telephone and SNET
which are all part of AT&T now.

Reply


by Aztecace Posted Fri September 5, 2008 @ 5:27 PM

Have seen letters to Hewlet Packard but when I enetr the name I get
nothing.


Robert

Reply


I get nothing. by willbair Tue September 9, 2008 @ 1:19 AM


In your case.. by Harleycat Tue September 9, 2008 @ 9:07 AM


It's Hewlett-Packard.. by Harleycat Tue September 9, 2008 @ 9:04 AM

by Wolf Posted Thu September 4, 2008 @ 6:24 PM

I would like it if you comment (NOT write) letters that you have to
have your profile public. Don't know if people would agree to that.

Reply


It's been suggested.. by Harleycat Fri September 5, 2008 @ 11:30 AM


Hi Wolf by The PlanetFeedback Team Fri September 5, 2008 @ 11:41 AM
by Michelle O. Posted Thu September 4, 2008 @ 12:20 AM

I wondered if there is a way to maybe have the option to archive older
postings in blog areas? When I try to go into blogs belonging to
Venice or LadyMac, for example, it takes a long long time for the
screen to load - I assume it is because there is so much info there.
Typically I end up hitting control/alt/delete and exiting the site
rather than wait.


Reply

I agree by Nicole F. Thu September 4, 2008 @ 11:20 PM


Hi Michelle by The PlanetFeedback Team Fri September 5, 2008 @ 11:40 AM

by squally Posted Sun August 31, 2008 @ 11:18 PM

On August 25,2008 I was in the Colonie store purchasing a television
through an extended warranty.
I would suggest very strongly that your employees that work on the
phones, dealing with extended warranties attend training classes on
attitude and courtesy.
A more efficient solution to that problem might be to send Bryan from
your Colonie store to train these nasty people.
Having had to make three trips to Colonie because your employees that
work on the phones are somewhere in never-never land left me in a less
then happy frame of mind. Had it not been for Bryan and his
professionalism this may have been sent to the attorney general and
not you.

Sincerely,


Reply


Hi, squally! by RedheadwGlasses Mon September 1, 2008 @ 7:59 PM

by RedheadwGlasses Posted Wed August 27, 2008 @ 1:41 PM

Currently, a letter writer can choose to have his/her letter shared
and publicly viewed and commented on, or keep it private and only the
company sees it. Given a recent site member's frustration over every
single kind of comment people make, maybe one solution for sensitive
people would be to offer a "post my letter so people can read it but
don't allow comments" option.

*I* don't like it, but it's a possible solution. Just a thought.
Thanks.

Reply


Hey, that's not a bad idea! by ♫Venice♫ Sat September 6, 2008 @ 5:08 PM


Thanks! And... by RedheadwGlasses Fri October 3, 2008 @ 1:50 PM

by Harleycat Posted Tue August 26, 2008 @ 11:18 AM

On May 18th, I asked about adding a company to the database. I know
you can't do that but you said we can put one in manually. How can
you do that? It doesn't let me get past the page to choose a
location, in this case AAA.

Reply

by Jessica P. Posted Fri August 8, 2008 @ 1:36 AM

I think it would be nice if there was an option on "shared letters" to
view the newest letters [in addition to the option to search companies
and view the most popular]. I can only read the same discussion a few
times before I get bored. I really like the site and spend more time
here than I should!

Reply


Hi Jessica by The PlanetFeedback Team Fri August 8, 2008 @ 12:16 PM
by florencia Posted Wed July 30, 2008 @ 7:14 PM

Im not from the United States, Im from Chile, but when I signed in I
had to say I was from USA because there I didn't have the option to
choose another country.... most of the northamercian companies are in
Chile, and I have an opinion about them too :)

Reply


Hi Florencia by The PlanetFeedback Team Sat August 2, 2008 @ 1:53 PM
by Sandy A. Posted Fri July 18, 2008 @ 12:46 AM

I would like to see your "Shared Letters" listed under the specific
company being looked up. I sometimes would like to follow feedback on
a particular merchant, and find myself wading through dozens of
postings that are not related to my search.

Reply


Can you find by LadyMac Fri July 18, 2008 @ 12:37 PM


by RedheadwGlasses Posted Tue July 8, 2008 @ 11:21 AM

I see these posted between the body of a letter and the beginning of
responses to the letter. What do they mean? Thanks!

Reply


The Meaning by The PlanetFeedback Team Wed July 9, 2008 @ 6:44 PM
by xxBicceyxx Posted Thu July 3, 2008 @ 1:23 PM

It really looks as though you're establishment is very commited making
this an awesome site.

Since I'm still finding my way around, I can't be too much of help at
the moment. AS soon as I get settled and viewed some other threads and
relative feel like being on the team.

anyways have a happy holiday tomorrow

g

Reply
by dalton Posted Sun June 29, 2008 @ 10:32 PM

I recently just purchase a new washer &dryer in Morristown , Tn! My
Sears rep was very honest and very nice! Ms. Donna Bishop was her name
and I want to say that she was fabulous! She was very helpful and very
friendly! I felt as if I was buying from family! Thanks again for a
nice visit!!

Reply


by SuzieCat Posted Thu June 19, 2008 @ 7:15 PM

I have a suggestion. for many of the bulletin boards I belong to, I
get an automated email whenever anyone replies to anything I post.

I realize PFB uses a very unique format, however, is here anything in
the software that would allow at least the letter writer to get an
email notification that someone has responded to their letter?

This is in response to my own comments in my blog a few months ago, as
well as a PFB reply today. Many, many letter writers never come back
and post. I have to wonder if they are even aware of the responses to
their letters and how much quality interaction is being missed?


Reply


This is a great idea by The PlanetFeedback Team Thu June 19, 2008 @ 8:39 PM
by Edward S. Posted Thu June 12, 2008 @ 7:03 PM

On 6/12/08 @ 1800 hours, I wrote a complaint to direct TV.My reply
from Planet Feedback came back in the form of attachments. Spacer.Gif
& Header Gif. What don I do with this.

Reply


Hi Edward by The PlanetFeedback Team Fri June 13, 2008 @ 12:10 AM
by Jessica P. Posted Tue June 10, 2008 @ 2:47 AM

I'd like to suggest that posters would not post in all capital
letters. It's annoying and difficult to read.

Reply


Great Suggestion by The PlanetFeedback Team Tue June 10, 2008 @ 2:05 PM


Also can you add... by dulynoted (aka duttycalls) Fri July 11, 2008 @ 10:10 AM

by Vivian K. Posted Mon June 9, 2008 @ 4:52 PM

WWW. SEARSFEEDBACK.COM. I just got off the phone with Sears and they
said to go to their website to fill a survey for a chance to
$4,000.00...........guess what no such place THANKS SEARS.

Reply


Additional Information by The PlanetFeedback Team Mon June 9, 2008 @ 8:05 PM

by valkyrie Posted Fri June 6, 2008 @ 3:58 PM

I am not one of PFB's favorite members. I am aware of this, and
certainly understand that my comments are not appreciated by all
(though I do maintain that I have every right to make them).

However, no matter how controversial my views are, I do NOT harrass
random members of PFB. My comments are general or directed towards
the OP.

PFB member Norma Rae is apparently on a mission to harrass as many
people as possible for irrelevant reasons. I have had many, many of
my comments removed almost immediately by administrators. These same
administrators are apparently ignoring Norma Rae and her constant
sniping at PFB members and their comments.

Either you mod all or you mod none. Decide, and do something about
this woman. She is not using PFB as it was intended to be used, and
if you're going to target me for my comments, you certainly need to do
something about hers.

Reply

This is true. She did it on another letter the other day, and by Steve-OH Fri June 6, 2008 @ 5:10 PM


Your Comments Are Removed by The PlanetFeedback Team Sat June 7, 2008 @ 2:43 AM


you people by valkyrie Mon June 9, 2008 @ 7:30 AM

by RedheadwGlasses Posted Sat May 31, 2008 @ 3:18 PM

I'm assuming I've read this before, but I long ago forgot it. I tried
writing a compliment letter to Savers, but it isn't in the database
and I didn't have an option of adding it. What's my next step?

Thanks.

Reply

Here's your next step by PlanetFeedback's Mr. Helpful Sat May 31, 2008 @ 3:37 PM


Everclear by Norma Rae Sat May 31, 2008 @ 9:22 PM

by Daniel F. Posted Sun May 25, 2008 @ 1:50 PM

The contact address for US Airways consumer feedback/etc... is out of
date. It is:

US Airways
Attention: Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Fax: 480-693-2300

Reply
by MWS4170 Posted Thu May 22, 2008 @ 11:37 AM

The current CEO of Merck & Co., Inc. is Richard Clark, not Raymond
Gilmartin.

Reply

by Harleycat (aka Usual Suspect #2) Posted Mon May 19, 2008 @ 11:43 AM

Can a link be added to the Shared Letters page back to the RSS feed?
As it is now, you have to go to the home page and then click on the
link to the feed.

Reply


Sorry by The PlanetFeedback Team Mon May 19, 2008 @ 12:48 PM


Or by LadyMac Wed May 21, 2008 @ 4:18 PM


by Chris M Posted Sun May 18, 2008 @ 8:57 PM

Can we finally stretch it out to not be micro in size? If I remember
right, it's only so small before of the previous location that you had
wanted it to reside.

Thanks!

Reply


Done n/t by The PlanetFeedback Team Sun May 18, 2008 @ 11:18 PM


Thank you, much better! N/T by Chris M Mon May 19, 2008 @ 12:26 PM

by Harleycat (aka Usual Suspect #2) Posted Sun May 18, 2008 @ 10:16 AM

How do you add a company to the database? I had great service today
from AAA New York Travel Service and wanted to post about it.

Reply


You Cant Really Add by The PlanetFeedback Team Sun May 18, 2008 @ 11:19 PM
by Joseph W. H. Posted Fri May 2, 2008 @ 7:48 PM

I just wrote to the Home Depot and got a email telling me the email
you sent to the CEO on my behalf went to a dead email.

Reply

by Sandy A. Posted Fri April 25, 2008 @ 12:51 AM

You have been instrumental in helping consumers with contacting and
addressing issues. The results obtained by Planet Feedback sending out
the letters is something I feel should be shared on your web site. I
had been addressing an issue with T-Mobile for months with no results.
Two days after Planet Feedback sent my letter, I was contacted by
three individuald from T-Mobile, and the issue was solved that day.
Incidents such as this should be posted. Thanks again!

Reply


Thank YOU, Sandy by The PlanetFeedback Team Fri April 25, 2008 @ 12:57 PM

by SuzieCat Posted Thu April 24, 2008 @ 11:22 AM

OOPS, I posted this in what I later realized was an archived
suggestion box. PFB, you may want to lock or close that thread.
Anyway, here is my suggestion:

Hi, I have a suggestion. Not sure if it has been posted in the past.
I am wondering if it is possible to ignore a specific member's
comments?

For example, on many bulletin boards/forums I belong to, you can
"ignore" a member. this means you never see any comments from them.
Sometimes, it makes threaded conversations look odd, however, it cuts
down a lot on bickering,etc.

Reply


Hi Suzie by The PlanetFeedback Team Thu April 24, 2008 @ 1:13 PM


thanx by SuzieCat Thu April 24, 2008 @ 1:28 PM
by ESCR.2008 Posted Wed April 23, 2008 @ 6:06 PM

I'd like to suggest a more refined search interface.
I searched for "Chrysler Financial" and I got all posts with Chrysler
AND Financial in them .vs the PHRASE
typed above.

Reply


Hi ESCR by The PlanetFeedback Team Wed April 23, 2008 @ 7:32 PM


by RedheadwGlasses Posted Wed April 9, 2008 @ 10:02 PM

I posted a letter tonight, and when it was all done, the informational
box to the right of the screen indicated that the letter had NOT been
shared. Hmmm. I could have sworn I checked the appropriate box, and
one purpose of the letter was to spread the good word about a
wonderful product.

I decided to start over. I copied the body of the letter, zipped
through the initial "start a letter" process, pasted in my letter
w/out a hitch, carefully checked the "share my letter" box, and the
same thing happened: The site said my letter hadn't been shared. But
when I checked the widget, the first one was posted.

Just thought I'd give you a heads up about it, in case you were
unaware.

Thanks!

Angela

Reply


For next time by LadyMac Thu April 10, 2008 @ 7:10 AM


Thanks by RedheadwGlasses Thu April 10, 2008 @ 9:05 AM

Thanks for the feedback by PlanetFeedback's Mr. Helpful Thu April 10, 2008 @ 2:57 PM

by TrishMcCoy Posted Thu April 3, 2008 @ 8:34 PM

Why do my responses to letters keep getting deleted? I have checked my
email and not once was I ever given the courtesy of an explaination.
I've gotten the message loud and clear, PF-I'm not welcome here. I
won't be back.

Reply


Hi Trish by The PlanetFeedback Team Thu April 3, 2008 @ 9:48 PM


What? by TrishMcCoy Fri April 4, 2008 @ 3:06 AM


What may have happened.. by Harleycat Wed April 9, 2008 @ 11:06 AM


Very good point... by SumnerMan Wed April 9, 2008 @ 2:00 PM


I thought you wouldn't be back??? (n/t) by SumnerMan Mon October 27, 2008 @ 6:15 PM

by Harleycat Posted Thu March 20, 2008 @ 9:53 AM

Do all letters show up on the Widget Thingee? And how long after
submitting a letter does it show up on the Widget Thingee?

Reply


Answers by The PlanetFeedback Team Thu March 20, 2008 @ 11:52 AM


Thanks! Viva La Widget Thingee!..n/t by Harleycat Thu March 20, 2008 @ 3:26 PM


by RedheadwGlasses Posted Tue March 18, 2008 @ 2:03 PM

I find that I can't just click and hold on the down arrow to scroll
through the new letters--I have to click click click click... you get
the idea. ;)

Is it something that can be adjusted? If not, no biggie, but thought
I'd ask. Thanks!

Reply


Unfortunately by The PlanetFeedback Team Tue March 18, 2008 @ 5:32 PM


Widget scrolling by Chris M Tue March 18, 2008 @ 6:30 PM


Here Comes Another Unfortunately by The PlanetFeedback Team Tue March 18, 2008 @ 6:35 PM


Thanks! by RedheadwGlasses Tue March 18, 2008 @ 7:45 PM


It's ok, I'm used to it on this site! *grin* LOL N/T by Chris M Tue March 18, 2008 @ 8:48 PM

click on the first letter by Michelle O. Tue March 18, 2008 @ 11:49 PM


I did too..n/t by Harleycat Wed March 19, 2008 @ 11:48 AM


Me too n/t by Chris M Wed March 19, 2008 @ 7:10 PM
by Dawn D. Posted Fri March 14, 2008 @ 9:26 AM

Where is "THE Complaint Box??" Why is it so easy to complain and
nearly impossible to report back action taken on the complaint?? And
what is with the cryptic navigation options??? I went in to read my
complaint and update the action/response and can't seem to easily do
so.
I then went in search of "help" do you have a help button?? Do you
have an equally responsive feedback system?? Should members create a
feedback site to complain about you?? Why do I have to BLOG my
concerns in hopes of a repsonse?? who runs this site?

Reply


Hi Dawn by The PlanetFeedback Team Fri March 14, 2008 @ 11:42 AM

by LadyMac Posted Wed March 12, 2008 @ 7:59 AM

YAY! That widget thingee is back.

I noticed if you click on the menu icon on there, that it allows you
to choose to go to PFB Shared Letters. Any chance it can get linked
up there to Mommage and ShopperCast too?

Reply


Your Wish by The PlanetFeedback Team Wed March 12, 2008 @ 11:40 AM


Is it possible by Chris M Wed March 12, 2008 @ 10:18 PM


I just looked for a way by ♥Venice♥ Wed March 12, 2008 @ 11:05 PM


There is no way by The PlanetFeedback Team Thu March 13, 2008 @ 1:46 AM


Unfortunately by The PlanetFeedback Team Thu March 13, 2008 @ 1:45 AM


I can't seem to get the widget thingee to work by RedheadwGlasses Thu March 13, 2008 @ 9:02 PM


Nevermind! by RedheadwGlasses Thu March 13, 2008 @ 9:09 PM

You can be sure by PlanetFeedback's Mr. Helpful Thu March 13, 2008 @ 10:16 PM


The Widget Thingee.. by Harleycat Fri March 14, 2008 @ 8:34 AM


Its likely by The PlanetFeedback Team Fri March 14, 2008 @ 11:25 AM


Thanks! by RedheadwGlasses Sun March 16, 2008 @ 4:19 PM


by Knuckles Posted Tue March 4, 2008 @ 6:09 PM

The new spell check feature is awesome. Thanks, folks! It really
helps the sight impaired.

By the way, I'm looking forward to the return of the Widget. I think
I saw a note it would be back.

Reply


There's a spell check feature? by ♥Venice♥ Fri March 7, 2008 @ 9:46 PM


No by The PlanetFeedback Team Fri March 7, 2008 @ 9:48 PM


Thanks for the changes by Gino Sat March 8, 2008 @ 4:26 AM


Yes, I saw that! by ♥Venice♥ Sat March 8, 2008 @ 4:46 AM


Yeah! by Harleycat Sat March 8, 2008 @ 8:44 AM


If you use Firefox... by All About the Branding Tue March 11, 2008 @ 9:12 PM

by All About the Branding Posted Wed February 27, 2008 @ 6:21 AM

How does one use the avatar function?

I see how to click to pick a file. I see that it has to be a JPEG or
PNG. I see that it has to be less than 2 MB. I presume that it can't
violate anyone's copyright (although there are plenty of people's
avatar's that do). I see where it shows the file I selected and says
"Pending Authorization." I see where, a day later, my old
one is back. Even if I select to remove the old one, the old one
comes back.

I'm sure I'm doing something wrong, so is there a place I can go to
read further information on the rules and procedures for avatars?

Thanks!

Reply


Based upon my experience by ♥Venice♥ Wed February 27, 2008 @ 4:39 PM


There Is A Glitch In The System by The PlanetFeedback Team Wed February 27, 2008 @ 6:20 PM


Thanks to you both! by All About the Branding Thu February 28, 2008 @ 6:41 AM

by Jeffrey Posted Thu February 21, 2008 @ 11:17 AM

So that I can stop harping on it, I'll ask: are people required to
register with their real names?

There have been a few letters, recently, posted with obviously fake
names (e.g., "OhYeah B.") or without names (it just shows as
" ."). These are letters that have been popular and have
been seen (and even commented on) by PF staff.

I don't care. Actually, I think it makes sense NOT to display
someone's real first name on a shared letter. If people can comment
with a nickname, you might as well let them post shared letters with
that nickname.

Obviously, whether PF choose to send letters with fake names (I'm
aware that you give letter writers the option to withhold their
contact information from a letter) is a decision that is none of my
business.

I just want to know what the policy is.

Thanks.

Reply


As A General Rule by The PlanetFeedback Team Thu February 21, 2008 @ 11:47 AM


Thanks! (nt) by Jeffrey Thu February 21, 2008 @ 12:31 PM


to alias or not alias. by Abby A. Tue March 11, 2008 @ 1:23 PM

by Frances Smith Posted Tue February 19, 2008 @ 7:58 PM

On Feb. 11 I sent a letter to united airlines about the bad experience
my sister had at the LA airport. Besides being delayed for over 11
hours there were no customer representatives available and the gate
agents were rude and did not seem to care about the passengers that
had been delayed and missed their connecting flight. United Airlines
responded right away and offered her a voucher for her next travel.
Thank you planetfeedback. You have helped me in the past and have
come through again.

Frances Smith

Reply


Hi Frances by The PlanetFeedback Team Tue February 19, 2008 @ 11:57 PM

by Gino Posted Tue February 19, 2008 @ 7:13 AM

http://www.planetfeedback.com/verizon+wireless+(cell+phones)/plans/con
tracts/letter+to+verizon/306763

This letter has some personal information that may prove troublesome.

Thanks in Advance for taking care of it!

Reply


Thanks Gino by The PlanetFeedback Team Tue February 19, 2008 @ 11:16 AM


Makes sense! Thanks Again! n/t by Gino Tue February 19, 2008 @ 11:05 PM
by Nicole Kirby Posted Wed February 13, 2008 @ 11:37 AM

In April 2007 I purchased 4 tires from PepBoys. You had a mail-in
rebate for buy 3 get 1 free. I have not yet received my rebate. Just
like other customers, I received the same explanation that there
wasn't any record of this transaction. Since then I have faxed a copy
of my receipt to the Resubmit Dept and called to check the status of
my rebate. I was again told that there was no record. I then went back
to PepBoys to get another rebate form and sent it in as instructed by
your customer service dept. It is now Feb 2008 and I still have not
received my rebate. What is going on with your system and/ or
employees that I'm waiting almost a year for $58.99?

Reply


Hi Nicole by The PlanetFeedback Team Wed February 13, 2008 @ 1:46 PM


by Chris M Posted Sat February 9, 2008 @ 10:25 PM

Will the announcement about the new ratings thing ever go down and
make way again for the widget that displayed the newest PFB letters?

Reply


It Will Go Down Eventually by The PlanetFeedback Team Sun February 10, 2008 @ 1:13 AM


Ok, thanks by Chris M Sun February 10, 2008 @ 9:14 PM

by Harleycat Posted Fri February 8, 2008 @ 5:08 PM

Out of curiousity (and boredom), I did a Google search of posts that
included the word "sucks". Of course I found tons but what
suprised me was the number of old complaints, some from 2004, that
were still generating responses. I found dozens. The nature of the
comments led me to think that many of these people thought they were
making a complaint of their own.

It seems many of these people come here by doing their own Google
search with the name of the company and the word "sucks".
Many of these posters had valid complaints but, because they are
unsure about how the site works, they will not get to the right place.


Is there any way that we can let them know the correct way to post
their problem? I don't know if it could be accomplished by either
closing the thread to comments with some kind of link that says
"Having a problem with ABC Company, click here to post a
letter" or just inserting that statement (or something similar)
in letters that include certain buzz words. Something in the body of
the complaint like you put in the survey requests would work.

I'm open to suggestions from my fellow PFB commenters but I think this
would generate some additional, valid traffic to the site.

Reply


Hmmmm good question, HC by RedheadwGlasses Sat February 9, 2008 @ 11:20 AM


Yes really bored but.. by Harleycat Sat February 9, 2008 @ 11:58 AM


I'm online way too much at work (surprise!) by RedheadwGlasses Sat February 9, 2008 @ 2:45 PM


The Answer by The PlanetFeedback Team Sun February 10, 2008 @ 1:10 AM


In most cases.. by Harleycat Sun February 10, 2008 @ 8:35 AM

by donno Posted Fri February 8, 2008 @ 1:07 PM

Could the Suggestion Box link be made so that it jumps to the current
Suggestion Box. As I write this, I'm thinking, "someone must
have already written about this." I'm not up to reading the
entire box, though I guess the powers that be have to do that.

It is fairly confusing to hit the link and be faced with all the old
letters. Once you stumble across the link embedded at the top, you
are on your way, but life could be easier...

Reply


Hi Donno by The PlanetFeedback Team Fri February 8, 2008 @ 1:44 PM


Thanks. by donno Mon February 18, 2008 @ 10:57 AM


by Jeffrey Posted Thu February 7, 2008 @ 11:47 PM

It must be a very hard job to read every letter and every comment.
(I'm not being sarcastic)

However, I've seen examples where something that's out-and-out
offensive is left, while something that's borderline is quickly
whisked off.

So that I'm not speaking for others, I'll give a personal example.

Rather quickly, a comment I posted giving the URL to Hallmark's web
site (a known site that's not malicious and clearly is not me
advertising) was removed within a matter of hours. Without
notification or explanation.

On the other hand, a letter that uses profanity ("Lease Fiance
LLC Fraudelent Billing/Accounting Actions") has been left
standing for over 30 hours.

I'm not calling "unfair" because I admit I goofed up (albeit
without knowing). I'm simply saying that removal of content appears
random.

If you Google the f-word on planetfeedback, you get 72 hits. 53 hits
for the s-word. And a small handful of that most-offensive c-word.

True, some are in the free-for-all "user blog" section. But
certainly not all.

I will assume that someone complained about my use of a URL (for a
well known company that was the subject of the OP's letter) and that
no one has notified you about the letters/comments filled with racism,
sexism, anti-antisemitism, and profanity.

So, I'd like to reiterate my suggestion (that Pete apparently liked)
of having some mechanism for having content (be it a comment or a
letter) that's offensive or otherwise troublesome. It need not be as
complex as my bluesky proposal. But it should also not be allow for
capriciousness.


Reply


While It May Appear To Be Random by The PlanetFeedback Team Thu February 7, 2008 @ 11:56 PM


This response is very helpful... by Jeffrey Fri February 8, 2008 @ 12:08 AM

by LadyMac Posted Thu February 7, 2008 @ 9:04 PM

More new things.... the scroll on the main page with the PFB tip of
the day. Very cool!

Reply


Just Trying To Be Helpful!! n/t by The PlanetFeedback Team Thu February 7, 2008 @ 10:05 PM


It is cool. by Jeffrey Thu February 7, 2008 @ 11:10 PM


We Work With What We Have by The PlanetFeedback Team Thu February 7, 2008 @ 11:29 PM


I must have missed something. by Jeffrey Thu February 7, 2008 @ 11:53 PM


And Thus by The PlanetFeedback Team Thu February 7, 2008 @ 11:59 PM


I may not have read you comments... by Jeffrey Fri February 8, 2008 @ 12:07 AM

by Harleycat Posted Tue February 5, 2008 @ 10:02 AM

I see a lot of misplaced letters to Verizon. Many people don't
realize that Verizon is actually three separate entities, Verizon
Wireless, Verizon Online and Verizon. Is it possible to include this
information in the letter generator:

Verizon Wireless- Cell Phone
Verizon- Local telephone service and FiOS
Verizon Internetworking - DSL

A letter complaining about DSL service sent to Verizon Wireless will
not get a response.

Reply


All Taken Care Of n/t by The PlanetFeedback Team Tue February 5, 2008 @ 12:21 PM


by Beeracuda Posted Sat February 2, 2008 @ 6:25 PM

I also like the new ratings page, including the section on the left
side of the screen which links previous letters for that particular
company.

One suggestion though: Would it be possible to have a hyper link to
the company's ratings page just below the title of a particular
letter? For example:

Title: Not Satisfied With Target
by: Joe Schmoe written to Target

Reply


oops..continued by Beeracuda Sat February 2, 2008 @ 6:26 PM


Great Idea by The PlanetFeedback Team Sat February 2, 2008 @ 6:29 PM

by LadyMac Posted Fri February 1, 2008 @ 7:29 AM

I gotta say, I really like your new ratings page. I especially like
that I can read the last 5 letters to any given company and PFB's
assessment of this company (like for McDonald's). The Top 25 letters
for each category is fun too... oh the walk down memory lane I had
when I rediscovered the "Gay Pride at Disney World" letter.
:)

I'm planning on making some sizeable purchases this year (new laptop,
digital camera, camcorder) and this is going to make it much easier to
do my homework before making these purchases.

Thanks PFB.

Reply

You're Welcome by PlanetFeedback's Mr. Helpful Fri February 1, 2008 @ 5:06 PM


*eye roll* by LadyMac Fri February 1, 2008 @ 5:56 PM

by Bobosgirl Posted Thu January 31, 2008 @ 7:54 PM

Hi-

After logging in many times in the last few days, I find that the
little box that used to appear at the top of the page listing all the
newest posted letters has disappeared. Where can we find that now? I
used to just wait for them to appear on the top 20, but have liked
that box.It's easier.

Reply


I don't know by ♥Venice♥ Thu January 31, 2008 @ 8:13 PM


It'll be back by The PlanetFeedback Team Thu January 31, 2008 @ 8:21 PM


Thanks Venice and the PFB team- by Bobosgirl Fri February 1, 2008 @ 1:26 AM


have there been no by Bobosgirl Fri February 1, 2008 @ 2:09 AM

There have been tons of responses by PlanetFeedback's Mr. Helpful Fri February 1, 2008 @ 5:07 PM


Bloglines.com by Squad 51 KMG 365 (aka rxgirl) Fri February 1, 2008 @ 1:15 PM


by Clear thoughts produce clear results Posted Fri January 25, 2008 @ 8:47 AM

I suggest you remove the members/posters who repeatedly insult and
attack other posters. It really ruins the productivity of these site.
Understand, not the occasional rude comment but I see a few of the
same names on every one of the top 20 shared letters, I read. The post
inappropriate comments 98% of the time. It makes me dissinterested in
spending time on this site.
Thanks for reading.

Reply


Thanks for your feedback by The PlanetFeedback Team Fri January 25, 2008 @ 10:36 AM


Yawn..... by Squad 51 KMG 365 (aka rxgirl) Wed January 30, 2008 @ 8:56 PM


zzzzzzzzz..... by ♥Venice♥ Fri February 1, 2008 @ 2:24 AM


*snore* by Gino Fri February 1, 2008 @ 10:29 PM


**R.E.M.** by Harleycat Sat February 2, 2008 @ 9:44 AM


R.E.M. by 12 weeks... Mon February 11, 2008 @ 9:11 AM

I agree by cindybb Sun March 16, 2008 @ 9:55 AM

so clean up your grammer... by Skatergirl Sun August 10, 2008 @ 4:49 PM

by RedheadwGlasses Posted Tue January 22, 2008 @ 5:32 PM

Just wanted to let you know that I love the little mini "blogfeed" on
the main page!

Reply


Thank You n/t by The PlanetFeedback Team Tue January 22, 2008 @ 7:04 PM


I was going to say ...... by Gino Fri February 1, 2008 @ 10:33 PM

by RedheadwGlasses Posted Tue January 22, 2008 @ 1:14 PM

The "Pictures of the filth served as food to customers in Memphis"
letter at first had a link to a personal photo website. Eventually,
the link was deleted. This happened in another letter recently as
well.

I'm just curious so whether this is against a PFB letter policy or
something. If so, perhaps the letter-writing process could contain
verbage to that effect?

I know that at one site at which I hang out, no links are allowed
because that's the deal the site owners made with the advertisers --
so no one could post a link that competes against the advertisers on
the site. (Makes sense to me!)

I'm just curious. THank you!

Reply


There Are Two Reasons Links Are Deleted by The PlanetFeedback Team Tue January 22, 2008 @ 1:31 PM


Both reasons make sense. Thanks for clarifying that for me. n/t by RedheadwGlasses Tue January 22, 2008 @ 1:36 PM


This makes total sense, but... by Jeffrey Thu February 7, 2008 @ 11:27 PM


I understand the motivation as well, but by donno Fri February 8, 2008 @ 1:00 PM


by RedheadwGlasses Posted Fri January 18, 2008 @ 11:13 AM

One was the recent drycleaning letter and the other was the "Do the
employees think it's Happy Hour?" letter.

I don't remember anything particularly vitriolic (I hope I"m using
that word correctly). I'm just curious as to why they were deleted --
they were on the site later last night (11 p.m. or so?) and this
morning they were gone.

Thanks!

Reply


I didn't notice that.. by Harleycat Fri January 18, 2008 @ 1:34 PM


They Were Deleted by The PlanetFeedback Team Fri January 18, 2008 @ 1:38 PM


I thought.. by Harleycat Sat January 19, 2008 @ 10:39 AM


How Do You Know These Weren't Extreme Circumstances? n/t by The PlanetFeedback Team Sat January 19, 2008 @ 2:46 PM


Thanks! n/t by RedheadwGlasses Sat January 19, 2008 @ 12:23 PM

by Cee Dub Posted Fri January 11, 2008 @ 5:36 PM

I posted a little while back about a very rude response to one of my
letters. The scathing comment is still there. I thought such
comments were no longer tolerated? Why is this person allowed to
continue making comments like this?

Again, here is the URL:
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
305407&reply_id=170183#anchor170183

Thank You.

Reply


Cee Dub by Gotta New Job LadyMac Fri January 11, 2008 @ 7:20 PM


Didn't know that... by Cee Dub Fri January 11, 2008 @ 8:34 PM

Actually by PlanetFeedback's Mr. Helpful Sat January 12, 2008 @ 2:03 AM


Touche... by Cee Dub Sat January 12, 2008 @ 2:27 PM

gosh darnit.. by Angelic Princess:) Thu January 31, 2008 @ 11:32 PM

by StoicGrrl Posted Tue January 8, 2008 @ 10:18 PM

I have noticed the new survey function on a couple of the letters, and
I think it's super cool. I just have one question. When I fill out
the survey and click the button to submit, I am directed to the
surveymonkey.com page and I can't find an easy way to get back to PFB
other than using my bookmark. Is there a "go back to PFB" link that
I'm missing? If not, no big deal, but it would make life that teensy
bit easier. It just seems like that pushes traffic away from the
site, which may not be the intent.

Love the new stuff, by the way!

Reply


Hi Stoic by The PlanetFeedback Team Wed January 9, 2008 @ 6:57 PM


No, thank you! by StoicGrrl Thu January 10, 2008 @ 2:18 PM


Yes, that's much better! n/t by ♥Surprise!♥ Sat January 12, 2008 @ 3:47 AM


by Cee Dub Posted Sat January 5, 2008 @ 3:31 PM

I have been a member here for about a year and have written a few
letters. In my latest letter, not everyone agreed with my complaint
and I'm okay with that, but to tell me to "pull my head" out of my
"overly entitled ass" is a bit much, don't you think?


Here is the comment:
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
305407&reply_id=170183#anchor170183

Reply


Hi Cee Dub by The PlanetFeedback Team Mon January 7, 2008 @ 3:02 PM


Thanks! n/t by Cee Dub Tue January 8, 2008 @ 8:36 PM

by CrazyRedHead Posted Thu January 3, 2008 @ 1:35 AM

I have a question. I know that you have the responses from companies
that responded to the OP's letters, and I like that. They are letters
that the OP's got the help they were looking for, but do you have
responses from the companies that weren't so favorable, that didn't
give the OP's the answers they were looking for or denied them there
requests, as outlandish as some may be?

Reply


Hi RedHead by The PlanetFeedback Team Thu January 3, 2008 @ 2:25 PM


I know that thre aren't many.... by CrazyRedHead Thu January 3, 2008 @ 3:13 PM


They Arent Posted On The Site by The PlanetFeedback Team Thu January 3, 2008 @ 10:02 PM
by cre Posted Sun December 23, 2007 @ 11:00 PM

I recently visited Mervyn's in Porterville and friendly they are not.
I was very displeased as I stood in line to pay for a half hour then
was told very rudely to go stand in another line because now they were
closed. So once again I had to stand in line for another half an hour
which now I was very angry because I was dealing with another rude
employee. This is ridiculous because us as customers go to stores to
shop not be treated unfairly. One thing they got to realize is they
are lucky to have our business because there are other stores who
would gladly take our money with a smile. Whatever happen to CUSTOMERS
SATISFACTION IS NUMBER ONE PRIORITY. I don't see them with my business
any time soon which is a shame because I went there almost every day.


Reply

What an Idiot! by Jane P, Tue December 25, 2007 @ 11:19 PM


How delightful by ♥Venice♥ Wed December 26, 2007 @ 3:47 AM


Hey Jane aka Susan Walsh! by MA Loper Wed December 26, 2007 @ 11:07 AM


Are you saying... by CrazyRedHead Thu January 3, 2008 @ 1:22 AM


WithGlasses, perhaps? by donno Sun January 6, 2008 @ 9:48 PM


You're right donno! by MA Cunningham Thu January 17, 2008 @ 12:47 PM


She didn't DO anything by MA Cunningham Tue January 15, 2008 @ 3:16 PM


Cre: by StoicGrrl Mon December 31, 2007 @ 10:41 AM


by ♥Venice♥ Posted Sun December 23, 2007 @ 7:58 PM

Is it a sign of things to come in '08?

I just wrote a letter, and instead of losing it when I was timed out,
I was able to sign in. I hope it wasn't a fluke because losing a
letter is one of the most frustrating things on PFB.

I'll keep my fingers crossed that this problem has now been fixed.


Reply


Hi Venice by The PlanetFeedback Team Tue December 25, 2007 @ 1:22 AM


That's what I figured n/t by ♥Venice♥ Wed December 26, 2007 @ 3:43 AM
by dottiejean28 Posted Sat December 22, 2007 @ 10:51 AM

I would like to institute a holiday truce if you will from today
December 22 to wendsday december 26, I want to see no flaming of the
OPs no matter how ridiculous the request is.

Also this is two fold and I wish for this to be a permanent thing.
I see alot of seniors on here writing grammaticlaly incorrect letters
and in all caps. Lots of these oldsters don't have a PC at home, and
rely on the library or senior center for internet acess. So possibly
they are not very internet inclined, and are getting less than stellar
help from the librarians or Aids. Don't flame the old people anymore
just for grammer...they are people too.

Reply


How do we know someone is a senior by mary jo Sat December 22, 2007 @ 1:17 PM


I'm a grandmother.... by CrazyRedHead Thu January 3, 2008 @ 1:26 AM


Well, by mary jo Tue January 8, 2008 @ 12:42 AM

by StoicGrrl Posted Tue December 18, 2007 @ 10:34 AM

Hi guys, I was wondering if you had any plans to put a "Remember Me"
check box on the log in screen so I don't have to enter login
credentials every time. I'm very, very lazy, so I'd really like it if
you did that. :)

Reply


Hmmm I don't have to enter them in by RedheadwGlasses Tue December 18, 2007 @ 1:49 PM


Hi StoicGrrl... by The PlanetFeedback Team Tue December 18, 2007 @ 1:50 PM


Firefox... by StoicGrrl Tue December 18, 2007 @ 1:54 PM


by Stoic LadyMac Posted Mon December 17, 2007 @ 10:23 AM

Psst... there's a typo in your letter generator. When I did a
compliment this morning, it informed me on the mood check that items
marked with a "red asterick" are required.

Asterisk. :)

Thanks.

Reply
by de davis Posted Tue December 4, 2007 @ 4:30 PM

Upon completion of the complaint,
PlanetFeedback gives choices where to send the complaint to.
(Planetfeedback then forwards this complaint to the company).

This email address is no longer good & will not reach the intended
party.
address = Resolution@amazon.com

I chose it for planetfeedback submission, now how can I choose another
from the popup list ? And resend the original complaint to a different
chosen email address ?

Or does one have open a NEW complaint to make this possible ?


Reply


Hi De by The PlanetFeedback Team Wed December 5, 2007 @ 11:24 AM

by Stoic LadyMac Posted Sun December 2, 2007 @ 2:12 PM

Not a suggestion, but a question:

What is the purpose of the green "Share This" icon on the main page?

Reply


Hi LadyMac by The PlanetFeedback Team Sun December 2, 2007 @ 4:00 PM


Neat! But I have a suggestion. by StoicGrrl Tue December 4, 2007 @ 9:42 AM


Hi StoicGrrl by The PlanetFeedback Team Tue December 4, 2007 @ 11:28 AM


That's ok, I'll get over it :) by StoicGrrl Tue December 4, 2007 @ 4:44 PM

by Nicole F Posted Wed November 28, 2007 @ 1:46 PM

I don't know if your team has seen my comment on a sears feedback
letter. I think I know why people are coming to this site for sears
feedback. Please view my comment in the link below for further
information. You should go through the comments on the link that I
provided on the following letter so you can remove personal
information that people have accidentally posted.

http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
304472

Thank you.

Reply


Thanks Nicole by The PlanetFeedback Team Sun December 2, 2007 @ 3:59 PM

Dental Service by Rosa L. Tue June 3, 2008 @ 6:47 AM

lack of customer assistance by Bekele K. Sat June 7, 2008 @ 1:37 PM

Purchase of new washer and dryer Salescheck 016482264748 by Norbie Sat July 19, 2008 @ 12:40 PM

by missmam Posted Wed November 28, 2007 @ 10:53 AM

I just signed up here about 2 days ago and I am disgusted with the
replies of negativity. Do you all even monitor the comments? Do you
monitor the profiles. I have been reading the suggestions and I see I
am not the only one who feels this way. If you all continue to let
this happen, ie not deleting profiles of people who push negativity,
your site will not serve it's purpose or mission anymore. Soon the
only people remaining will be the ones who have nothing to say and
companies will see this site as a joke. If that is what you
want...continue to ignore those profile users who seek to do no good
to anyone.

I will be closing my account. This is a waste of time. I would rather
call the company and argue with customer service than argue with
people who do not even get paid to argue the companies case. I wish I
could get free help like that. I really need a good maid around my
house.

Reply


Hi MissMam by The PlanetFeedback Team Wed November 28, 2007 @ 10:31 PM
by PlanetFeedback's Mr. Helpful Posted Thu November 22, 2007 @ 2:38 PM

May your travels be safe, the feast plentiful and the company joyous.

From Pete and everyone here at PlanetFeedback, happy Thanksgiving!

Reply


Thanks by Stoic LadyMac Thu November 22, 2007 @ 4:53 PM


Thank you. by calm Fri November 23, 2007 @ 6:48 AM


Thank You by Gino Mon November 26, 2007 @ 2:22 AM

by haranj Posted Sat November 17, 2007 @ 2:31 PM

i wish you could put the replies in order, in other words, oldest ones
first and newest ones at the bottom of the page. Otherwise, I am
reading a reply at the top that is responding to something further
down the page that I haven't read yet. THanks.

Reply


Hi Haranj by The PlanetFeedback Team Sat November 17, 2007 @ 6:16 PM


You know... by StoicGrrl Sat November 17, 2007 @ 7:56 PM


...and by ♥Venice♥ Sat November 17, 2007 @ 8:37 PM


I always start at the bottom and work my way up by Squad 51 KMG 365 Mon November 19, 2007 @ 4:39 PM


The way the replies work on this site has grown on me. by calm Wed November 21, 2007 @ 2:22 PM

by Stoic Erik Posted Thu November 15, 2007 @ 10:58 AM

I have a request to make of the PlanetFeedback administrators.

http://www.planetfeedback.com/index.php?level2=account_public&user_id=
658813

I'd like to know if the above linked profile of a Wayne Cuffley shares
an IP address with the commentator who calls himself Cletus Johnson.
If so, I have reason to believe that the person behind both of these
profiles is attempting to intimidate me by sending me emails at my
personal email address, which I have never shared on this website and
is only available from my personal website, which is linked to from my
profile.

He has been saying for a long time that this website is only a game to
him. I no longer wish to play this game. The comments and statements I
make on this site are limited to this site only, and I have no desire
to have any commenters on this site crossing over into my personal
life without my expressed permission. I do not want him to email me
ever again, I do not want him visiting my website, and I no longer
wish to have any contact with him on this website. He has crossed the
line of decency.

Reply


I'm at a loss for words by SiouxFan Thu November 15, 2007 @ 11:40 AM


Hi Eric by The PlanetFeedback Team Thu November 15, 2007 @ 1:56 PM


Here is the link by Stoic Cheese Thu November 15, 2007 @ 2:06 PM


Same person by Stoic Cheese Thu November 15, 2007 @ 2:00 PM

by Hash Browned Potato Tracy Posted Tue November 13, 2007 @ 4:32 PM

Wasn't sure where else to put this, so I'm trying it here.

To everyone who I've considered to be a wonderful part of my
day-to-day life, I want to thank you. It's been almost 7 years that
I've been a member of this community and I consider many of you to be
almost family to me. I love and respect you all.

It's time for me to move on.

I've never been one to storm off in a huff, as many of us have in the
past, and frankly, I've never even been tempted to before now. But
when it gets to the point that you dread going to a place that you
once loved so much, you get to realize that it's time to say goodbye.


I can still be reached at my email and on my myspace page, and I'd be
happy to remain in contact with (most of) you guys.

firebrat1229@gmail.com
www.myspace.com/firebrat1229

I'll also remain a proud member of mommage, for as long as I am able.
Moms, check it out sometime. It's a great site!

Here's to hoping PFB can one day return to the spirit in which it was
intended.

Peace out,
Tracy

Reply


I'm sorry you are leaving by Sweet Potato LadyMac Tue November 13, 2007 @ 6:06 PM


:-( by "Clete" Tue November 13, 2007 @ 6:35 PM


Clete, you can kiss our collective asses by RedheadwGlasses Tue November 13, 2007 @ 6:43 PM


I appreciate the offer by "Clete" Tue November 13, 2007 @ 6:48 PM


LOL! by CrazyRedHead Wed November 14, 2007 @ 4:03 PM


by "Clete" Posted Tue November 13, 2007 @ 10:52 AM

I find the point of this web site very useful, I have had a few
companies respond to my post and I value their custome service.

I don't vette my letters through lawyers or PHDs, I simply write
letters the way I would like to receive letters. I imagine a customer
service rep reading hundreds of letters a day, and I like to think
mine stand out as informative, yet slightly out of the ordinary. I
find this is a good way to get results and get noticed.

I also like to write lots of letters, I did so in the past using
stamps and letters and I will continue in the future using the
internet.

The administrators of this site provide a great service.

To those that don't like my post, I'm Sorry, but they were not written
to you. Take a look at them though and you will see that every one of
them is constructive and communicates a real concern.

By the way, I am not an idiot, but I take no offense to being called
one.

Clete

Reply


As a matter of fact by "Clete" Tue November 13, 2007 @ 1:44 PM


Not me by CrazyRedHead Tue November 13, 2007 @ 2:00 PM


Thanks! by "Clete" Tue November 13, 2007 @ 3:02 PM


I agree! by ~Fiナ-la-ネea~ Tue November 13, 2007 @ 3:35 PM


Yours by "Clete" Tue November 13, 2007 @ 3:44 PM


Of course you agree by ♥Venice♥ Wed November 14, 2007 @ 12:04 AM


Congratulations! by "Clete" Wed November 14, 2007 @ 7:57 AM


Reched? by Angry Erik Wed November 14, 2007 @ 10:31 AM


Actually by ~Fiナ-la-ネea~ Wed November 14, 2007 @ 10:40 AM


You're right by ♥Venice♥ Wed November 14, 2007 @ 3:11 PM


Venice, I'm warning you, you better leave by ~Fiナ-la-ネea~ Wed November 14, 2007 @ 11:47 PM


Sorry by ♥Venice♥ Thu November 15, 2007 @ 1:30 AM


That's ok by ~Fiナ-la-ネea~ Thu November 15, 2007 @ 5:34 AM


Keep dreaming, flea by ♥Venice♥ Thu November 15, 2007 @ 4:41 PM


I hope by ~Fiナ-la-ネea~ Fri November 16, 2007 @ 7:45 AM


and peace be with you by ♥Venice♥ Fri November 16, 2007 @ 7:56 AM


Thank you. by ~Fiナ-la-ネea~ Fri November 16, 2007 @ 9:52 AM

by CrazyRedHead Posted Tue November 13, 2007 @ 10:27 AM

Hey I opened up my RSS feeds and I got around 200 letters from
December of 2005. I cleared it out last night and they just showed up
this morning. It did bring back some memories of what happened then
though.

Reply
by Potato Babe Posted Mon November 12, 2007 @ 8:14 PM

Don't know if this is a suggestion so much as a comment but due to the
new facetious atmosphere of the site, I no longer recommend the site
to anyone I know. Before you turn around and point out that the
letters are in the top because of the "regulars"... they have done all
they can do to stop posting to a certain person who has made it their
mission to make a laughing stock out of the site. He then started to
push his own letters into the top just by posting in them over and
over again. Then this person came up with other screen names or
recruited friends to post more asinine letters to get attention.

Hasn't this gone far enough? It is to the point I rarely read the
letters anymore and mostly visit the blogs. Since I talk to almost
everyone that matters off the site, I don't know how much longer I'll
bother doing that. I know I'm not the only one that feels this
way...

The letters going through this site lately reflect poorly on it.

Reply


I'm with you. by (i like cheese) vc Tue November 13, 2007 @ 7:33 AM


I'm with you too! by Spudleycat Tue November 13, 2007 @ 8:33 AM


Hi Nichole by The PlanetFeedback Team Tue November 13, 2007 @ 12:22 PM


Thanks by "Clete" Tue November 13, 2007 @ 3:14 PM


One question by (i like cheese) vc Tue November 13, 2007 @ 5:27 PM


Nope, Not At All by The PlanetFeedback Team Tue November 13, 2007 @ 6:06 PM


I'll take that as a nodding no then. n/t by (i like cheese) vc Tue November 13, 2007 @ 6:20 PM


Clete is not Jonas, but by "Clete" Tue November 13, 2007 @ 6:43 PM


I didn't ask you. by (i like cheese) vc Tue November 13, 2007 @ 7:19 PM


you think by "Clete" Tue November 13, 2007 @ 7:59 PM


To clarify by "Clete" Tue November 13, 2007 @ 6:51 PM


Questions by SiouxFan Tue November 13, 2007 @ 11:17 PM


correction by "Clete" Wed November 14, 2007 @ 7:16 AM


I'm not going anywhere :) by SiouxFan Wed November 14, 2007 @ 12:59 PM


In response to # 4 by Harleycat Wed November 14, 2007 @ 11:41 AM

Good answer, PFB! by William37 Wed November 14, 2007 @ 11:58 AM


I completely agree with you, Nichole by Hash Browned Potato Tracy Tue November 13, 2007 @ 3:32 PM


Well by "Clete" Tue November 13, 2007 @ 3:43 PM

I disagree. by James B Wed November 14, 2007 @ 6:00 PM


by Harleycat Posted Thu November 1, 2007 @ 11:10 AM

I thought you were going to leave a note saying "comment removed" (or
deleted) when a string was deleted. A whole string was deleted from
the Cingular Employees smoking post (I know why it was pulled) but no
comment was inserted.

Reply


Hi Harleycat by The PlanetFeedback Team Thu November 1, 2007 @ 11:54 AM


Fair enough ..n/t by Harleycat Thu November 1, 2007 @ 4:55 PM


On that particular one... by Not Taking The Bait Tracy Sat November 3, 2007 @ 8:53 PM


I had no problem.. by Harleycat Sun November 4, 2007 @ 9:28 AM


Oh I know... by Not Taking The Bait Tracy Sun November 4, 2007 @ 2:01 PM
by Jane P, Posted Thu October 25, 2007 @ 11:43 PM

I am so fed up with this poor excuse of a website! Please allow me to
vent!

First, to you "regulars" please don't attack me and tell me I should
have contacted PF admin privately. I tried! THREE WEEKS ago I sent two
polite messages to them. I was completely IGNORED.

So with that said, here are my complaints.

1. FIX THE SITE ALREADY! I constantly get the following error
message:

Sorry, the requested page is not available.

Click here to return to the home page.

How incompetent are you people? Fix your site! And if you're doing
regular and frequent maintanance, be PROFESSIONAL and give your
members the COURTESY of an advance notice.

My other complaint is that the administration plays favorites. You let
idiots like Cletus make a laughing stock of the site and let other
people-we all know who-flagrantly IGNORE the "No one under 14 can
register" rule. It is the height of unprofessionalism to play
favorites and allow certain people to break the rules. You should be
ashamed of yourselves.

Vent over.

Reply


Thanks For Your Feedback, Jane by The PlanetFeedback Team Fri October 26, 2007 @ 11:41 AM


Great response PFB team! n/t by Hail To The Redskins :) Fri October 26, 2007 @ 1:29 PM

WOW! I never got a response! by Adam W Thu November 22, 2007 @ 7:15 PM


I agree, great response! n/t by RedAppleswRazors Sat October 27, 2007 @ 12:47 PM

in some ways i agree... by Angelic Princess:) Sat November 3, 2007 @ 11:57 AM


Out of curiosity by Pink LadyMac Sat November 3, 2007 @ 8:35 PM

You're Welcome, Alley n/t by PlanetFeedback's Mr. Helpful Sat November 3, 2007 @ 9:23 PM


pardon Me by "Clete" Tue November 13, 2007 @ 3:48 PM

by CrazyRedHead Posted Thu October 25, 2007 @ 9:04 AM

I was just wondering if all of these Hogan letters are really from
different people or if they are just one person with multiple
personalities. They all seem to be the written the same way, even
some words are constantly misspelled the same way throughout all the
letters. If they are from the same person they are flooding the site
and cannot be a good thing. I get about 35 letters in about 4 hours
through RSS feed and over half of them are to Polaroid about Paul
Hogan. I think there have been 30+ in the past 2-3 days. I replied
to one letter asking this and the poster was very rude, it was only a
question.

Reply


The Hogan Letters by The PlanetFeedback Team Thu October 25, 2007 @ 12:16 PM


Thank you.... by CrazyRedHead Fri October 26, 2007 @ 3:18 PM


This a late reply... by Indifferent Erik Thu November 1, 2007 @ 3:42 PM

by dottiejean28 Posted Mon October 22, 2007 @ 8:03 PM

There is something that needs to be done with "Clete", Cletus or his
alter ego Fred Flintstone.

Seriously, he is making a mockery of this site and needs to be banned.
Pretty soon all the companies he writes to are going to not take any
more letters from here.

If he wants humor, make his own blog or something. This is not his own
personal comedy stage.

And shame on Planet FeedBack for actually listeing his letters where
they are noticed and commented on thus fueling his idiocy.

Reply


I have to agree about Clete, however: by Firebrat Tracy Mon October 22, 2007 @ 8:07 PM


I believe this is the best approach, Thanks Tracy! N/T by Gino Mon October 22, 2007 @ 10:00 PM


Thanks For Your Feedback by The PlanetFeedback Team Mon October 22, 2007 @ 10:10 PM

okay i was'nt sure how it worked, by dottiejean28 Tue October 23, 2007 @ 2:05 AM


I hope so, dottiejean! by RedAppleswRazors Tue October 23, 2007 @ 12:46 PM

by LadyMac Posted Mon October 22, 2007 @ 7:20 PM

I suggest PFB sponsor Michael Waltrip's car for NASCAR so Clete will
leave in protest.

Just one girl's $.02.

Reply


Or have PFB officially endorse Target! by SiouxFan Mon October 22, 2007 @ 7:50 PM


I second that! by Firebrat Tracy Mon October 22, 2007 @ 8:04 PM


You're Gonna LOVE Our Answer by The PlanetFeedback Team Mon October 22, 2007 @ 10:04 PM


Count me in!! N/T by Gino Mon October 22, 2007 @ 10:08 PM


Give him a one-way ticket to Clown Land by ♥Venice♥ Mon October 22, 2007 @ 10:14 PM


Off to join the circus by "Clete" Tue November 13, 2007 @ 9:05 PM


Jesus, Clete. by Cheese Erik Tue November 13, 2007 @ 9:09 PM


but.... by "Clete" Wed November 14, 2007 @ 7:18 AM


Thanks by "Clete" Tue November 13, 2007 @ 3:51 PM
by Angelic Princess:) Posted Thu October 18, 2007 @ 3:17 PM

ok I know I've commented on some letters today and I don't see my
comments anywhere on it.....

Reply


What Are You Talking About? by The PlanetFeedback Team Thu October 18, 2007 @ 4:04 PM

I could have sworn by Angelic Princess:) Thu October 18, 2007 @ 4:34 PM


To quote you, Alley: "Ummmmmm" by Firebrat Tracy Thu October 18, 2007 @ 6:02 PM


by mary jo Posted Fri October 12, 2007 @ 10:12 AM

I have sent a few letters recently and every time I do I get this in
my email:

ZCZC ISCI0000 0000 10/07 00000000 18676396CANCELLATION 0000 REASON-NO
ANSWERON 10/07/07 15:10 TO- 4052807503CMID- Message text follows:
Attached file: stodQAkY.html

The address is from postmaster@iscgms.com

This has happend with every letter I have sent. And they are to
different companies.

Does this mean my letters arent being sent at all?

This has happend with at least two letters to two different
companies.

Anyone know whats going on?

Reply


Explanation by The PlanetFeedback Team Fri October 12, 2007 @ 11:14 AM


Well.... by mary jo Fri October 12, 2007 @ 11:48 AM
by Jane P, Posted Thu October 11, 2007 @ 9:21 PM

The TOS for this site clearly states you must be 14 or over to be
here. Why then are PF staff ignoring that and letting 10 year olds
here? Not only is he rude and wasting time and bandwith with stupid
letters, but some of the subject matter dealt with in letters is very
adult. I am also quite sure most members are sick and tired of having
to explain everything to him. Please abide by your own policy and get
rid of the kids!

Reply


While I agree that some are in violation of the age requirement... by RedheadWGlasses Fri October 12, 2007 @ 8:54 AM


I agree. N/T by The New and Improved Brenda Sat October 13, 2007 @ 11:55 AM

Also agree. by William37 Wed October 17, 2007 @ 6:57 PM
by ghostbuster Posted Fri October 5, 2007 @ 11:06 PM

I have noticed that lots of people when they reply to letters post
this and only this.

n/t

What does n/t mean?

Reply


n/t = "no text" by RedheadWGlasses Sun October 7, 2007 @ 11:28 AM

by Richard the one that is younger. Posted Tue October 2, 2007 @ 10:30 PM

i don't know if they wrote a fake letter but i think someone wrote a
fake letter because it is 2007 and they said they had to catch a plane
in 2015 but they are from rome so maybe it was real because maybe in
rome it is 2015 but are when we write the letters they have to be real
right because this person says it is 2015.

Reply


*SIGH* by rxgirl --open your profile or I'm not listening :) Wed October 3, 2007 @ 4:43 PM


Richard by LadyMac Wed October 3, 2007 @ 8:36 PM

Its a complaint letter from the future! by James B Fri October 5, 2007 @ 1:26 PM


Re: fake letter ----------- by SumnerMan Fri October 5, 2007 @ 10:49 PM


Hahaha... by ♥Venice♥ Sat October 6, 2007 @ 1:50 AM


Not the twilight zone.. more like moms basement. by GryphonsKeeper Thu October 11, 2007 @ 12:27 AM


Hmmmm by LadyMac Fri October 12, 2007 @ 2:43 PM


He does keep late hours though n/t by ~♥Pepe-Le-Pew♥~ Thu October 18, 2007 @ 3:05 AM

by JIM121859 Posted Mon October 1, 2007 @ 4:08 PM

Could I be notified via email when someone replys to my letter or
blog?

Reply


Hi Jim by The PlanetFeedback Team Mon October 1, 2007 @ 7:34 PM

by JIM121859 Posted Fri September 28, 2007 @ 11:09 AM

Please add
Sirius Satellite Radio to your data base of companies

Mel Karmazin CEO
Sirius Satellite Radio
1221 Avenue of the Americas
New York, New York 10020

customercare@sirius-radio.com

Very Sincerely,
Jim Murdoch
Jim121859@aol.com

Reply


They've Been Added by The PlanetFeedback Team Fri September 28, 2007 @ 1:00 PM

by ghostbuster Posted Fri September 28, 2007 @ 12:44 AM

I mean some of them are just terrible not many but a few are. For
example there was one that all caps which I don't think is the proper
way to write a letter. Also J.D the person that typed that letter did
not like our opinions and told us not to post in his letter so I have
a few questions.

1. If someone asks you not to reply to their letters do you have to
listen? Because J. D said that his letter is not our business. But he
shared the letter and was just hoping everyone would agree with him.
I think that if you share a letter you then you should not get mad at
people and call them names if you don't like their replys.

2. For letters that have many mistakes like that one to Wal-Mart
complaining that his shirt ripped, do you actually correct the letters
or do you send them as is, or a third opinion do you not send the
letter at all until it atleast looks half decent?

Reply


Explanation by The PlanetFeedback Team Fri September 28, 2007 @ 1:02 PM

Personally by Batman Sun September 30, 2007 @ 3:18 PM


If the site is such a joke by Harleycat Mon October 8, 2007 @ 8:30 AM

I was going to say by J P R Wed October 17, 2007 @ 6:53 PM


Just how.. by Harleycat Tue October 23, 2007 @ 10:00 AM


Not true by donno Thu October 18, 2007 @ 11:21 AM

by Jane (and the soon to be baby) S. Posted Wed September 26, 2007 @ 9:05 AM

There should be a way for those with accounts to be able to let
someone know that they have been mentioned in their blog.

Reply

by ♥Venice♥ Posted Wed September 26, 2007 @ 12:31 AM

I have a question.

In my profile, there is an option to view all comments, but not all
letters. Is there a way for other people to view all the letters
written by the owner of the profile?

Reply


Confused by The PlanetFeedback Team Wed September 26, 2007 @ 7:38 PM


I think by LadyMac Wed September 26, 2007 @ 8:37 PM


That's exactly what I meant by ♥Venice♥ Wed September 26, 2007 @ 11:52 PM


And the correct answer is.... by The PlanetFeedback Team Thu September 27, 2007 @ 12:41 AM

by Andrea Harrington Posted Mon September 24, 2007 @ 8:43 PM

Today is my first time on the webpage and I am finding it very hard to
navigate and find things that I am looking for.

You need to make the page user-friendly.

Reply


Thanks For The Feedback (n/t) by The PlanetFeedback Team Wed September 26, 2007 @ 7:36 PM

I think by Angelic Princess:) Thu September 27, 2007 @ 7:38 PM

and you need to get familar with the site. by ghostbuster Fri September 28, 2007 @ 12:38 AM


Your letter isn't user-friendly by RedheadWGlasses Sun October 7, 2007 @ 11:30 AM

by Its baaaaack! (Compliment Week September 23-29!) SiouxFan Posted Sun September 23, 2007 @ 11:31 PM

Hello, I was wondering if there could be a generic 'find a compliment'
link that would list them for any company. I know you can search for a
company and specify a compliment, but I think it be nice to have a
general compliment link. Maybe like what is now in the 'Fun with
Shared Letters' portion on the homepage?

Thanks!

P.S. Go Compliment Week!

Reply


Unfortunately by The PlanetFeedback Team Mon September 24, 2007 @ 1:39 AM
by Valerie Lemoine Posted Sun September 23, 2007 @ 12:24 AM

I will like automatic spell check. If not possible be able to copy
and paste.
Also, I remember that there was a link to resend a letter that has not
received a response, I don't see it anymore. Can you please reinstate
this option. Also, I don't see how to edit a letter if you received
an answer from a company.

Reply


Hi Valerie by The PlanetFeedback Team Sun September 23, 2007 @ 11:31 AM

by Angelic Princess:) Posted Thu September 20, 2007 @ 9:25 AM

http://finance.yahoo.com/family-home/article/103493/How-to-File-a-Comp
laint-and-Win

Reply


It is also mentioned in Shoppercast 9/20/2007 by rxgirl --open your profile or I'm not listening :) Fri September 21, 2007 @ 2:35 PM


Here it is! by LadyMac Fri September 21, 2007 @ 3:23 PM

by Susan Walsh Posted Fri September 14, 2007 @ 4:57 PM

It's loading extremely slowly and I keep getting time out and "Sorry,
that page is unavailable" messages.

Reply


PFB by The PlanetFeedback Team Sat September 15, 2007 @ 9:02 PM


It happens now and then by RedheadWGlasses Sun September 16, 2007 @ 2:06 PM
by teddybeardj Posted Fri September 14, 2007 @ 11:09 AM

Your website has become confusing. When you do a search for a company
you can not find the one you searched for, but you do find a lot of
messages about companies you had no interest in to begin with. In the
old days you entered a company name, the site confirmed who you were
talking about and showed you feedback for that company. Today I did a
search for Village Inn and found a whole list of company feedback for
other companies with the word village in it such as Terry's Village,
Village Modems...ect. Whatever upgrade you have applied to make this
better, go back to the old way it was a whole lot simpler..

Reply


If you use our Google search by The PlanetFeedback Team Sat September 15, 2007 @ 9:02 PM

What criteria do you base a letter on tomake it qualify for your 15 minutes of fame or top 25 by dottiejean28 Sun September 16, 2007 @ 1:49 AM


Re: 15 minutes of fame or top 25 by SumnerMan Sun September 16, 2007 @ 7:41 AM


You almost got it right, Sumnerman by The PlanetFeedback Team Sun September 16, 2007 @ 9:02 PM

so by Richard the one that is younger. Sun September 23, 2007 @ 12:10 AM


by SumnerMan Posted Mon September 10, 2007 @ 6:17 PM

Once again I've read several letters today which were pretty well
written until the last paragraph -- the one which tells the company
what the letter writer would like to see done.

Just get rid of the prompt "Based on this, here's what I would like
'Company X' to do" and the requirement that the letter writer put
something in it to proceed. I myself have simply just put a period in
the box and when I went to edit it I simply deleted it. But I bet the
majority of letter writers don't think or don't know that they can to
it this way.

If the letter writer is even half-way intelligent and wants something
done they'll put it in the letter without a prompt. If they don't
want anything done (i.e. they just want to vent) at least the letter
writer won't feel forced into writing something that a lot of times
sounds dumb.

Reply


I've made that suggestion several times by ♥Venice♥ Tue September 11, 2007 @ 2:42 AM


testimonial from "don't cry over spilled soda" by SumnerMan Tue September 11, 2007 @ 11:42 AM


Sorry folks by The PlanetFeedback Team Tue September 11, 2007 @ 12:32 PM


Is there a reason why? by Harleycat Tue September 11, 2007 @ 2:06 PM

Yes by PlanetFeedback's Mr. Helpful Tue September 11, 2007 @ 4:01 PM


Question by LadyMac Tue September 11, 2007 @ 2:38 PM

I just put the following wording in step #5 of the letter generator by PlanetFeedback's Mr. Helpful Tue September 11, 2007 @ 4:17 PM


Thanks... by SumnerMan Tue September 11, 2007 @ 4:47 PM


Perfect by LadyMac Tue September 11, 2007 @ 6:00 PM


Hmmm... by ♥Venice♥ Tue September 11, 2007 @ 7:20 PM


Terrific! by - Leanne- Tue September 11, 2007 @ 8:15 PM


Since by - Leanne- Tue September 11, 2007 @ 2:57 PM
by Richard the one that is younger. Posted Fri September 7, 2007 @ 11:34 PM

i wrote this letter to toys are us. Then i logged out. I tried
logging in again with my email address but it will not let me. I then
made this account. It never asked me for the email when i sinned up
the first time. so are you going to freeze my first account or not
because this one is easier to sine on to and it works better.

Reply


Just use the one that works best for you n/t by The PlanetFeedback Team Tue September 11, 2007 @ 12:31 PM
by Angelic Princess:) Posted Fri September 7, 2007 @ 12:33 PM

I just wrote a letter to Wachovia about a bogus email I got from them.
Do suggestion letters not let you remove info at the end? Its no big
deal if anyone gets that email address, just curious. Thanks.

Reply


You should be able to edit your letter by The PlanetFeedback Team Tue September 11, 2007 @ 12:31 PM


by LadyMac Posted Thu August 30, 2007 @ 1:59 PM

The last time I wrote a complaint letter, I was able to do so without
writing anything in the box that asked what remedy I sought ~ usually
because I don't ask for much. When I wrote my letter today, I left
the same box blank and was prompted that I had to enter something in
that box as it was now mandatory.

Can you change it back to the way it was before?
I very much prefer it where I didn't have ask for anything.

Thanks.

Reply


Hi LadyMac by The PlanetFeedback Team Thu August 30, 2007 @ 3:34 PM
by Angelic Princess:) Posted Wed August 29, 2007 @ 12:38 PM

This is a stupid question... but why did the letter to Wendys get
removed? Just curious

Reply


Because Matt Z and some of us *cough* responders... by RedheadWGlasses Wed August 29, 2007 @ 12:51 PM

so.. by Angelic Princess:) Wed August 29, 2007 @ 5:00 PM


That I do not know by RedheadWGlasses Wed August 29, 2007 @ 10:28 PM

by Susan Walsh Posted Tue August 28, 2007 @ 6:26 PM

There is some nasty profanity in the replies to the StubHub letter.
Can it be removed?

Reply


"Nasty profanity"? by RedheadWGlasses Tue August 28, 2007 @ 9:51 PM


By the way, cool avatar! by RedheadWGlasses Tue August 28, 2007 @ 9:53 PM


Oh, grow up! by Firebrat Tracy Wed August 29, 2007 @ 9:35 AM


By the way... by Firebrat Tracy Wed August 29, 2007 @ 9:51 AM


Excuse me? by Susan Walsh Thu September 13, 2007 @ 7:05 PM

by Angelic Princess:) Posted Fri August 24, 2007 @ 10:13 AM

Please get rid of Beck James account. All this person is doing on here
is "advertising" her/his Avon website, on EVERY single letter.

Reply


I agree.. by Harleycat Fri August 24, 2007 @ 1:44 PM


Ditto. by Blackrack Fri August 24, 2007 @ 2:27 PM

if by Angelic Princess:) Fri August 24, 2007 @ 7:21 PM
by Beth Carmona Posted Tue August 7, 2007 @ 12:04 AM

Hello, I am 56 years old, employed full time
at the same job for the last nine years. This is not an ordinary
experience for me as I do not usually write emails to people asking
for help but this is one time I am in great need and I am resorting to
the net for resources that will help me find resolution with my
problem.

I was met with some unexpected circumstances a few months back and
found it necessary to trade in a vehicle in order to get more reliable
transportation. A dealership in Ohio invited me to their showroom and
I purchased a van. This was my first time ever to purchase a car out
of the state of Michigan. The dealership gave me no options as to what
vehicle I could purchase. I was presented with a Dodge Van, taken for
a test drive gave a bumper to bumper description and landed at the
desk of the finance administrator. They were very typical of any sales
transaction; a price would be suggested, and then negotiated with the
manager then back to me.

Because I had a balance on my trade in I expected my payment to be a
little more than normal. I thought I covered all the bases by asking
all the questions that I thought to be important. I asked about how I
would go about changing the title from Ohio to Michigan and was told
that it was an option. I would have to go to the Secretary of State
and register the vehicle and get my plates established with a Michigan
tag but that the title was optional. I took his word for it after all
he was giving me all the details of the transaction as we went along.
At the time of the purchase I thought my transaction included tax
costs for Ohio, it wasn't until I returned home and tried to register
the vehicle with the SOS that I had to pay the Michigan tax and
register the van including the title which came to 1500.00.

Of course I didn't have the funds to pay the SOS that day. I told the
representative that I made the transaction in Ohio and thought taxes
were paid thru the transaction of the loan. She informed me that I
wasn't charged a Ohio tax because on the title it had NR typed in for
non resident. I didn't know that nor would I have guessed that NR
stood for non resident.

I had to leave and tell her that I would have to come up with the
funds. I called the dealership and asked why I wasn't made aware of
the NR and the whole tax thing.
Why I even bothered I don't know because they said they told me at the
time of... I'm sorry but they didn't and my son (23) is my witness he
was with me throughout the whole process.

In April I had to have eye surgery something I didn't expect and I had
out of pocket costs plus I lost a whole week of work. I contacted CPS
and told them in advance that I had surgery and I would be late in
making the April payment. The representative sounded fair and
understanding and said ok, however shortly after that the phone calls
started on my phone, and I overly explained the circumstances and who
I spoke with, at work - early morning and I work for a religious
community that should not have to be subject to rude and invasive
telephone calls.

They would not stop until I sent in some form of payment which was my
first pay check after I returned to work. That left me with nothing
for the remainder of the week and as soon as they received the payment
they began to call about the next. Because of the time frame when I
was off the next payment for May came due shortly after that. I had to
pay my rent which is 900 and again I explained the circumstances I was
under and would fulfill my obligation to them ASAP.

I was only one payment behind and you would have thought I was six
payments behind and choosing not to do anything about it. The car
payment itself is 600.00 - so between my rent due the first and the
car payment due the 12th - I need at least 1500 on hand to cover both
costs. My budget was okay until I was hit with Michigan taxes and
surgery.

As it stands the car still is not registered in Michigan because the
1,000.00 dollars I was saving to accomplish that was used to make a
payment in a half on the van or else they were going to send a driver
to pick it up. I have tickets now and I have never been in such
demanding circumstances as I am now with this finance
company.

Before this purchase I never heard of CPS and I did go to their web
site and look it over after I knew they would be doing the financing
but it wasn't until now that I discovered numerous incident reports
and then discovered that they have an F rating with the BBB. Before I
go any further I want to say that I took what measures I thought I
could within my reach to ask the Michigan SOS
treasury in Lansing if I could set up a payment for the taxes and was
turned down. I emailed Terry Lind the head of the SOS and she also
turned me down for installment payments.

I went back to the SOS to see if they would accept some type of
payment plan and again no was the answer. I wrote to the Attorney
General and our Governor. I am really over my head now because I have
been ticketed, my license is suspended and fines are due and trying to
pay. I have no family resources to fall back on and feel like I was
taken for the biggest ride ever by both the dealership and CPS. The
payoff for this vehicle, a Grand Dodge Caravan 2006 is 24,000 and out
of curiosity I had it appraised for a trade-in and the dealership
quoted me 10,000 which leaves 14,000 negative balance, so I couldn't
trade it in if I wanted to.

I realize that as an adult I have my own responsibilities within all
of this however with all things considered I never thought that the
outcome of all of this would be so extreme. Any type of major purchase
is very stressful and when you think you covered all the bases and
find out later you didn't it is even worse. I would be very grateful
if you anyone could help or suggest something that will address these
issues or if there is a way of getting out of the loan and then
seeking auto financing Michigan without all the intimidation. Even
with a repo, bankruptcy or bad credit I think I would still be
further ahead - what happened to me probably happens to someone
everyday somewhere and it is unfortunate.

Thank you in advance for your time.


Reply

by Becka E Posted Wed July 25, 2007 @ 3:29 PM

I understand that you guys change titles, and I like the title you put
on my letter - it is much more descriptive than my original title.
However, could you please please please fix the grammatical error
(should be its instead of it's). That in particular is one of my
biggest pet peaves, just behind to/too and your/you're. What can I
say - both of my parents were English teachers!

It is the letter written to Time Warner Cable that is currently in 15
Minutes of Fame.

Thank you!

Reply


Hi Becka by The PlanetFeedback Team Wed July 25, 2007 @ 3:47 PM


And here I thought you guys were perfect... by DragonflygrrlTheGreat Thu July 26, 2007 @ 4:26 PM


Pet Peeve by rxgirl --open your profile or I'm not listening :) Sun July 29, 2007 @ 8:53 PM

by jlprintz Posted Fri July 13, 2007 @ 9:50 PM

I just posted a compliment that I thought I agreed to share publicly,
but when the summary appeared at the end, it indicated that the letter
was NOT shared. I suggest that you show this summary page before
finalizing the communication to give the writer a chance to review and
accept or change the details.

John Lewis

Reply


Actually... by The PlanetFeedback Team Sat July 14, 2007 @ 11:14 AM


This "glitch" seems to happen to all of my letters by donno Thu October 18, 2007 @ 11:31 AM
by jjawsmith Posted Thu July 5, 2007 @ 3:20 PM

I have received positive responses to TWO letters I wrote just earlier
this week.
How do I let you and others know what has transpired?

Reply


Congratulations! by The PlanetFeedback Team Thu July 5, 2007 @ 3:32 PM

by rxgirl --open your profile or I'm not listening :) Posted Tue June 26, 2007 @ 5:14 PM

It appears that PFB time is off again, by about 30 minutes. Why? Are
you all trying to see if we are indeed paying attention? LOL

Reply


Actually 20 minutes.... by rxgirl --open your profile or I'm not listening :) Tue June 26, 2007 @ 5:15 PM


Sorry Renee... by The PlanetFeedback Team Wed June 27, 2007 @ 7:39 PM


by Arienti Posted Fri June 22, 2007 @ 11:28 AM

There should be a way for a PFB user to delete unwanted and/or
offensive comments, as well as removing old sent letters from their
accounts. I've got a couple of rather controversial letters on my
account that have an unvelieveable number of comments, most of which
are not supporting my letter and just bash me and the other
commenters.

Reply


Hi Arienti by The PlanetFeedback Team Fri June 22, 2007 @ 2:00 PM


I completely agree by Nay Tue July 24, 2007 @ 12:19 AM

by Venice Posted Fri June 15, 2007 @ 4:22 AM

What happened to the Letter Writing Help Blog? I was going to
recommend it to someone but noticed the link is gone from the home
page.

Reply


Hi Venice by The PlanetFeedback Team Fri June 15, 2007 @ 9:51 PM
by Tallthomas Posted Thu May 31, 2007 @ 4:00 PM

I handle marketing for a web retailer, and just learned of your site.
I really like the idea of being able to send organic and direct
customers to a rating site that is not affiliated with a comparison
shopping engine.

I am concerned that the tone of the site seems overwhelmingly oriented
towards complaints. At this time, I would definitely not send them to
your home page. However, if your rating page is encourages objectivity
and balance, it could be a great resource for us. I'm looking forward
to seeing the rating page when it becomes active.
Tom

Reply


Hi Thomas by The PlanetFeedback Team Sat June 2, 2007 @ 11:26 AM


by Venice Posted Sat May 26, 2007 @ 5:29 PM

I know I've mentioned this before, but it's worth saying again. The
more letters I read, the more I'm convinced that one of the reasons
some people make a demand at the end of their letter, sometimes even
spoiling an otherwise good letter, is because of the section in the
letter generator that asks what you want the company to do. People
either think they're required to put something in there, or it puts
the idea in their heads even if they had no intention of asking for
something in the first place. It's not true in all instances, but I
think a good number of letter writers end up asking for something just
because they're asked.

Now, I could be completely wrong about this, but I could also be
right. Pay attention to the last paragraph of some letters and see
what you think.

So I guess my suggestion would be to eliminate that section of the
letter generator, if possible, and see if it makes any difference.
It might help to eliminate some of the crazy demands people make,
almost as an afterthought, at the end of the letter.

Reply


Thanks Venice! by The PlanetFeedback Team Sat May 26, 2007 @ 10:54 PM


While I understand your point of view... by DragonflygrrlTheGreat Mon June 4, 2007 @ 9:46 PM


Yes, that too by Venice Mon June 4, 2007 @ 10:40 PM


You know.... by mary jo Sat May 26, 2007 @ 11:29 PM


I agree it's right by - Leanne- Sun May 27, 2007 @ 2:44 AM


At the same time by LadyMac Tue May 29, 2007 @ 4:50 PM


Actually, that's my point by Venice Tue May 29, 2007 @ 6:42 PM


You don't even HAVE to fill that part in... by DragonflygrrlTheGreat Tue June 5, 2007 @ 1:20 PM


I think it's because by Venice Tue June 5, 2007 @ 10:55 PM
by Kathy Conley Posted Sat May 26, 2007 @ 1:00 PM

There should be a way for us to provide an update to our complaints.
For instance, I have not received any email from a company that I have
sent a complaint to. Another company sent me an email "thanking me
for my feedback" - I sent a complaint, not feedback! As a consumer, I
want to be aware of those companies who listen to consumers and work
at correcting the bad service given to consumers.

Reply


Hi Kathy by The PlanetFeedback Team Sat May 26, 2007 @ 10:46 PM

complaint by Angelic Princess:) Sun June 17, 2007 @ 8:59 PM
by Cindy Backstein Posted Tue May 22, 2007 @ 11:59 PM

I looked all over and couldn't find this on your site. It would be
nice to have a search feature by company name to read/research other's
experiences with a certain company. I have a horrible experience with
non existance customer experience with GE and I want to see how many
others have had the same problem.

Reply


Hi Cindy by The PlanetFeedback Team Wed May 23, 2007 @ 1:28 AM


by Venice Posted Fri May 18, 2007 @ 7:45 PM

Hooray! The newsletter is here!

Check your email, everyone.

Reply


I got it too!! I'm so glad it's back! thanks PFB!!!N/T by Gino Sat May 19, 2007 @ 12:14 AM
by Posted Fri May 18, 2007 @ 6:38 PM

Your 5/18/07 email did not have this home page address and there was
no place at this site to show my change of email address.

Reply


Changing your Email Address by The PlanetFeedback Team Fri May 18, 2007 @ 7:00 PM
by Readerman Posted Fri May 18, 2007 @ 12:14 PM

Could you provide a way for an offending company to contact a person
who posts an issue on this site, short of replying to a comment? A
company that wants to address a problem is not always willing to post
a contact number or e-mail address on a public site, to avoid creating
a "back-door help desk."

I've worked for more than one company that monitors this site and I
think they would gladly reach out to help consumers if it can be done
one-to-one. I'm thinking of a personal message feature like those
available on many online forums.

You provide a valuable service and I think this could make it more
valuable. In fact, you would be inviting companies to put their money
where there mouth is by removing an excuse not to act.

Reply


Actually... by The PlanetFeedback Team Fri May 18, 2007 @ 6:58 PM

Still not finding it... by Readerman Mon May 21, 2007 @ 9:13 AM


The Contact Information Doesnt Show Up In Public Letters by The PlanetFeedback Team Mon May 21, 2007 @ 1:47 PM


by DragonflygrrlTheGreat Posted Thu May 17, 2007 @ 9:23 AM

I have seen a few people complain that they felt pressured by the
"time limit" while writing their letters. I'm sure you've noticed
that, if you take longer than 15 minutes or so to enter your letter,
the server seems to time out and prompts you to log back in
effectively trashing your letter. Some people on the site have
written and submitted letters with useful details missing, because of
this.

I'm sure that if you could fix that you would, but it might be helpful
to point out the time out period and suggest that the letter writer
select and copy their letter before hitting post, just in case.
That's what I do, and it's never yet failed me. Also, I know that the
formatting in Word makes it problematic to copy straight from Word,
but will copying from a .txt program like Notepad have the same
problems? That way, people could draft their letters at their
leisure, without fear of losing it when they hit post. Just a
thought. :)

Reply


OK, nevermind... by DragonflygrrlTheGreat Thu May 17, 2007 @ 9:27 AM


Thanks For Your Thoughts On This... by The PlanetFeedback Team Thu May 17, 2007 @ 11:35 AM


Except, of course... by Jeffrey Mon July 30, 2007 @ 9:26 AM


My solution by Venice Fri May 18, 2007 @ 7:42 PM

by Harleycat Posted Sat May 12, 2007 @ 11:39 AM

I would like to suggest that when comments are pulled from a thread
that a post be made on the thread that comments were pulled.
Sometimes I know that I was reading a certain string of comments and
then they're gone and I go nuts wondering if I just missing them (so I
scroll up and down), were they really on that thread or were they
pulled.

It doesn't have to be anything involved or even provide and
explanation (although it could), just a post noting that a string was
removed.

Reply


I agree. by calm Sat May 12, 2007 @ 5:09 PM


Great Idea by The PlanetFeedback Team Sat May 12, 2007 @ 11:13 PM


I agree that Harleycat's idea sounded like a good one, by Venice Sun May 13, 2007 @ 2:15 AM


Nope... no winning by LadyMac Sun May 13, 2007 @ 7:49 AM


That is much better! by DragonflygrrlTheGreat Mon May 14, 2007 @ 2:05 PM

by Firebrat Tracy Posted Tue May 8, 2007 @ 2:05 PM

I'm going to again plead my case to add a rule to the TOS that only a
maximum of two accounts per household and/or ISP address be allowed.

Seriously, other than possibly a husband and wife having two accounts
and using the same computer, I can see no legitimate reason for one
person to need more than two accounts. I have yet to see a person who
has more than one (possibly two) accounts that uses it for any reason
other than to inflame, harass and incite other posters.

Has the Poetry-Babe (and her names), katzeyes (and her names) taught
us a lesson at all?

Please, PFB management - I implore you....PLEASE consider this.

It seems to me that it would benefit you as well, because it would cut
down on the drama that you ultimately get pulled into.

I'm not going to take the liberty of speaking for anyone here except
myself, but suffice it to say that I am one of many, MANY people who
strongly feel that this a TOS adjustment that should be considered.

Reply


Forgot to add... by Firebrat Tracy Tue May 8, 2007 @ 2:09 PM


I concur and hope that something can be done to curb this stuff by Gino Wed May 9, 2007 @ 3:43 AM


Changing TOS by The PlanetFeedback Team Wed May 9, 2007 @ 2:34 PM


If it's a matter of having the time by LadyMac Thu May 10, 2007 @ 4:33 PM


Thanks LadyMac by The PlanetFeedback Team Thu May 10, 2007 @ 7:19 PM

I agree by TwinkleToes Tue May 8, 2007 @ 3:05 PM


Thats my point... by Firebrat Tracy Tue May 8, 2007 @ 3:18 PM


Needless to say... by Not Erik Tue May 8, 2007 @ 4:54 PM


You are exempt from this proposal... by Firebrat Tracy Tue May 8, 2007 @ 7:16 PM


Let's not forget... by Venice Tue May 8, 2007 @ 7:27 PM


You can speak for me on this one, Tracy! by DragonflygrrlTheGreat Tue May 8, 2007 @ 8:20 PM


Well....... by rxgirl --open your profile or I'm not listening :) Tue May 8, 2007 @ 9:59 PM


by Venice Posted Wed May 2, 2007 @ 4:38 PM

I miss the newsletter.

Reply


Me too n/t by DragonflygrrlTheGreat Fri May 4, 2007 @ 3:01 PM
by CAT5e Posted Thu April 19, 2007 @ 10:14 PM

Logic to Post Q. is a good thing not having it is Bad thing .

But having enough Moderators is another. PLS dont ask me. I was asked
at another site & turned that down... BUSY BUSY BUSY

another IT techie

Reply


riiight by Here's my .02 Cents . Fri April 20, 2007 @ 6:48 AM


Uh huh.......... by rxgirl Thu April 26, 2007 @ 4:06 PM

I think you should lay off the caffeine... by Twinkle Toes (is back!) Mon April 30, 2007 @ 1:20 PM

by Aimeyir, the Rant Queen Posted Wed April 18, 2007 @ 1:47 PM

I don't know if this has been suggested before, but I would really
appreciate having the ability to edit and delete our own posts. It
would save a lot of re-postings. Please? Pretty please? With sugar
on top? =)

Reply


That's A Really Good Idea by The PlanetFeedback Team Thu April 19, 2007 @ 12:21 PM

by THESWEEZ Posted Tue April 17, 2007 @ 9:49 AM

Thank you PlanetFeedback for getting super fast results from
1-800-FLOWERS. I love this site! Please let me know if you want the
specifics of my case. Excellent! Excellent! Thank you!

Reply


Congratulations! by The PlanetFeedback Team Tue April 17, 2007 @ 12:47 PM

by New Home Owning LadyMac Posted Fri April 6, 2007 @ 6:33 PM

Thanks for the link to www.cucina.com on the main page. If you hardly
see me any more, you'll know why. I love to cook and I do think I
have a new favorite website. Sorry PFB.

But I have some new great ideas for meals if anyone wants to come over
for dinner. :)

Reply


You Can Have Two Favorite Sites, Can't You? by The PlanetFeedback Team Fri April 6, 2007 @ 9:04 PM

by rxgirl Posted Thu April 5, 2007 @ 12:00 PM

But could you please take care of the vulgarity on the letter that is
now number 1? It has been up for just over 12 hours now. I sent you
an email and I believe others did as well.
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
297999&reply_id=112880#anchor112880.

Thanks!

Reply


Got It - Thanks! n/t by The PlanetFeedback Team Thu April 5, 2007 @ 1:26 PM


Thanks :) n/t by rxgirl Thu April 5, 2007 @ 3:13 PM


by Firebrat Tracy Posted Wed April 4, 2007 @ 12:47 PM

Yeah! And what happened to the 'fun with shared letters' section?

Reply


It's Been Improved by The PlanetFeedback Team Wed April 4, 2007 @ 1:17 PM
by TwinkleToes Posted Wed April 4, 2007 @ 12:41 PM

Even bigger question... When is Mr. Helpful's Tip Jar coming back?

Reply


Sadly by The PlanetFeedback Team Wed April 4, 2007 @ 1:15 PM

But but but... by TwinkleToes Wed April 4, 2007 @ 11:47 PM


Be be be be be by The PlanetFeedback Team Thu April 5, 2007 @ 12:29 AM


Good answer! by RedheadWGlasses Fri April 6, 2007 @ 1:49 PM

by New Home Owning LadyMac Posted Wed April 4, 2007 @ 12:29 PM

Question - is the Week in Review EVER coming back? I miss listening
to it.

Reply


Sadly by The PlanetFeedback Team Wed April 4, 2007 @ 1:14 PM


Please please please by New Home Owning LadyMac Wed April 4, 2007 @ 3:16 PM


by Venice Posted Wed March 28, 2007 @ 4:15 PM

Excellent idea! Right on top of the home page where you'd have to be
blind not to see it! (No offense to blind people.) I just couldn't
seem to remember to check ShopperCast and the Letter Writing Help
blogs on a daily basis. This is a great reminder. Thanks!

Also, while I'm here, I would like to suggest that more people
remember to post company responses in the section under PFB Insider.
It's a good central place for everyone to check on companies, and it's
a valuable part of the site.

Reply


I like it too!! :) by rxgirl Thu March 29, 2007 @ 9:03 AM


Great idea by New Home Owning LadyMac Fri March 30, 2007 @ 7:17 AM


It's not the ideal place, but by Venice Fri March 30, 2007 @ 6:17 PM
by Fed Up Posted Mon March 26, 2007 @ 2:09 AM

I have had it with this site. The people that run it are lazy and
inept and couldn't care less about the flamers, the personal attacks,
or the cliques. What started as an amazing resource for consumers has
turned into an exclusive club for a few hateful and snotty people who
think they are better than everyone else. The staff can't even be
bothered to update the 15 Minutes of Fame regularly anymore and refuse
to do simple things like fix an url so all the links to the Suggestion
Box go to the current one. I'm fed up and I am far from the only one.
Planet Feedback is nothing but garbage. Goodbye and Good Riddance!

Reply


And this is appropriate for the Suggestion Box HOW? by Happily Unemployed LadyMac Mon March 26, 2007 @ 9:08 AM


Bye bye, guy! by Sick Erik Mon March 26, 2007 @ 9:20 AM


Buh-bye by Firebrat Tracy Mon March 26, 2007 @ 9:32 AM


Thanks For The Feedback, Fed Up (n/t) by The PlanetFeedback Team Mon March 26, 2007 @ 11:58 AM


I'm fed up with anonymous complainers by RedheadWGlasses Mon March 26, 2007 @ 1:54 PM


or SueNY :) n/t by AuPair Courtney ! Mon March 26, 2007 @ 1:56 PM


Excuse me? by SueNY Mon March 26, 2007 @ 3:59 PM


Courtney was complimenting you by Happily Unemployed LadyMac Mon March 26, 2007 @ 4:23 PM


Sayonara, Adios, Auf Wiedersehen, Ciao, Au revoir, Tot ziens, Do svidanja, Shalom, Aloha, Hasta la vista, and Cheerio! by Venice Mon March 26, 2007 @ 4:23 PM


Those would be the flamers who post flames and personal attacks like "those people are lazy and inept"? by calm Mon March 26, 2007 @ 9:00 PM


I was waiting for this to happen. by Gino Mon March 26, 2007 @ 10:23 PM


You're far from the only one? by MA Loper Tue March 27, 2007 @ 9:51 AM

by SueNY Posted Sat March 24, 2007 @ 1:24 AM

Time to get on the ball, PFB! I sent a complaint letter to Verizon
Local Telephone and it bounced back to me! The email said the address
didn't exist. Please update your database! Thanks!

Reply


Sue by The PlanetFeedback Team Sat March 24, 2007 @ 1:50 AM


But this is SueNY, PFB by Happily Unemployed LadyMac Mon March 26, 2007 @ 9:05 AM


Read What I Just Posted To Courtney by SueNY Mon March 26, 2007 @ 4:04 PM


I called you out last time by Happily Unemployed LadyMac Mon March 26, 2007 @ 4:15 PM


Sorry by SueNY Mon March 26, 2007 @ 3:54 PM


by SueNY Posted Fri March 23, 2007 @ 2:51 PM

Please get rid of the floating ads that follow you as you scroll up
and down the page. They are extremely annoying and creepy too! The ads
shoved into the letters and their replies are annoying too, but at
least they don't follow you all over the place! Thanks!

Reply


The good news is... by Blue Fox of Shemya Fri March 23, 2007 @ 7:31 PM


"on you browser"? by Blue Fox of Shemya Fri March 23, 2007 @ 7:32 PM


Thank you Blue by SueNY Mon March 26, 2007 @ 3:56 PM

Get a POP UP Blocker by CAT5e Thu April 19, 2007 @ 10:11 PM

by Happily Unemployed LadyMac Posted Thu March 22, 2007 @ 8:00 PM

Welcome back, PFB.

We missed you today!

Reply


We're Glad To Be Back by The PlanetFeedback Team Thu March 22, 2007 @ 11:30 PM


Now could somebody please tell Bloglines?... haha by Venice Fri March 23, 2007 @ 1:54 AM

by Venice Posted Tue March 20, 2007 @ 3:37 AM

We should all check the Letter Writing Help blog more frequently.
There's a new letter in there, but I'm too tired to read it. Maybe
tomorrow.

Reply


Taken care of, ma'am! by Happily Unemployed LadyMac Tue March 20, 2007 @ 10:18 AM


Exactly why by >Leanne< Tue March 20, 2007 @ 11:55 AM


That was my point about ShopperCast, too by Venice Tue March 20, 2007 @ 6:58 PM


Ahh,,, I see by >Leanne< Thu March 29, 2007 @ 9:33 AM


Thanks! by Venice Tue March 20, 2007 @ 7:25 PM

by Marge S. Posted Sun March 18, 2007 @ 4:49 PM

How come you've stopped updating the 15 Minutes of Fame? It's had the
same letters for over a week now. Is the PFB staff getting lazy or is
there some sort of technical issue?

Reply


It must just be your computer Marge..... by rxgirl Sun March 18, 2007 @ 7:21 PM


Lazy? by Happy Grey, Dreary Move-In Day ! Mon March 19, 2007 @ 3:48 AM


Always a ray of sunshine as usual, Marge by RedheadWGlasses Mon March 19, 2007 @ 9:37 AM


Ya know, your attitude really burns me by tea_granny Mon March 19, 2007 @ 7:18 PM


And another thing... by tea_granny Mon March 19, 2007 @ 9:47 PM


I'm going out on a limb here, but by Venice Tue March 20, 2007 @ 1:42 AM


Whatever... by tea_granny Sun March 25, 2007 @ 12:04 PM


My comment by Venice Sun March 25, 2007 @ 4:58 PM


Thanks by tea_granny Sun March 25, 2007 @ 8:54 PM