| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint/Nextel
- Bank of America
- Walmart
- Cingular Wireless
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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Capital One isn't #1, but it's pretty darn close. One of the top credit card issuers in the US, the company offers Visa and MasterCard plastic with a variety of annual percentage rates, credit limits, finance charges, and fees. Products range from platinum and gold cards for preferred customers to secured and unsecured cards for customers with poor or limited credit histories. The company, which boasts nearly 50 million customer accounts, also provides mortgage services, auto financing, credit insurance, and other consumer lending products. Immersing itself in the banking business, Capital One bought regional bank holding company North Fork Bancorporation in 2006. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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36.34%
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» Email Customer Service:
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3.29%
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» Finance Charges:
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4.93%
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» Information Availability:
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1.03%
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» Other:
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29.98%
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» Overall Experience:
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14.78%
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» Phone Customer Service:
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4.11%
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» Price/Value:
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0.41%
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» Privacy:
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1.03%
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» Rates:
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2.46%
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» Sales Promotions/Coupons:
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0.62%
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» Staff Attitude/Knowledge:
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1.03%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Capital One Should Reverse all Charges |
by Patricia D. of San Antonio, Texas written to Capital One Financial Posted Mon November 17, 2008 12:00 pm
14 replies, Last Updated: Tue November 18, 2008 3:06 pm |
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I called Capital One regarding my statement last month I believe it was and I called I think a couple of days before the due date.
I called because I noticed the statement showed an annual fee charge and wanted to know why when I had not been charged that in the past. I pulled all of my statements and did not see one. When I called I explained to the representative what my issue was and he...
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Credit Reporting |
by Semilla G. of Carmichael, California written to Capital One Financial Posted Mon November 10, 2008 4:37 pm
4 replies, Last Updated: Mon November 10, 2008 10:57 pm |
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I am writing to see whether Capital One would consider making a goodwill adjustment to the credit reporting bureaus on my closed and settled accounts.
I am asking Capital One if you would, please, in good will, remove the reporting of these accounts to the credit bureaus. I understand this is a rather unusual request - particularly as my accounts fell behind and were settled for less than the...
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closing capital one visa account |
by Bitna K. of San Anselmo, California written to Capital One Financial Posted Thu October 23, 2008 3:06 pm
1 replies, Last Updated: Fri October 24, 2008 12:22 am |
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It's about a year ago... I closed Capital one visa account, and went on a vacation in Asia. When I came back, I got a mail from Capital One, and it was a bill. About $80.00 late fee. I called. I explained that I closed the account 3 months ago and a bill's in my hand with $80.00 late fee. What they said was the account was not closed because there was one monthly charged bill through this...
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good will request for 30 day late removal from credit history |
by Jeremy G. of Sandy, Utah written to Capital One Financial Posted Mon October 13, 2008 3:09 pm
5 replies, Last Updated: Tue October 14, 2008 8:46 pm |
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Hello,
I have kept my capital one card paid up to zero balance. I forgot about the membership fee and never got a bill in the mail about it being charged on my card. I found out a couple of months later and promptly paid the balance. I got my late fee reversed but unfortunately it was report to credit bureaus as 30 days late. My score dropped from 740 to 640. I agree it is a late report but it...
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employees advise incorrectly |
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by angela k. of jackson, New Jersey written to Capital One Financial Posted Sun October 5, 2008 12:10 am |
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if a service rep advisese me to file a dispute for dameged merchandise(yes a few items were damage) even though the rep was aware the issue was paid by other means. then the dispute is denied because capt one rep stated signature was verified. no signature was ever verified, and i requested signatures but it was never provided to me. then if a 2nd charge back is requested and arditration is...
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SHARED LETTERS 
