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Capital One Should Reverse all Charges

Posted Mon November 17, 2008 12:00 pm, by Patricia D. written to Capital One Financial

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I called Capital One regarding my statement last month I believe it was and I called I think a couple of days before the due date.

I called because I noticed the statement showed an annual fee charge and wanted to know why when I had not been charged that in the past. I pulled all of my statements and did not see one. When I called I explained to the representative what my issue was and he assured me that it would all be taken care of because Capitl One did not want to lose me as a customer.

Turns out that Capital one did not waive the annual fee nor did they credit my account for an overlimit fee and I told the representative when I called the second time that I am not willing to accept the outcome and until Capital One can come up with a solution to this that I was not going to pay my bill. I have not paid it and continue to receive collection calls.

I want Capital One to reverse all charges annual fee, late fees, over the limit fees and change my credit with the credit bureaus and in doing all of this I will pay what I owe and keep the account closed.


Reply



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by Buddy Posted Mon November 24, 2008 @ 6:55 PM

The only fee you deserve to be reversed is the initial fee, since that
seems to have been a mistake. Everything else is your own fault. You
owe the fees, period.

Also, don't count on this being taken off of your credit report.

Reply
by KJCat Posted Fri November 21, 2008 @ 7:14 PM

As far as the over limit fee goes, you are not entitled to have it
reversed. You knew what your limit was, and you went over it. As for
the non-payment, you are not entitled to withhold payment of monies
you owe in lieu of a fee you are protesting. Pay your balance minus
that fee if you must. At this point, you are responsible for the late
fees incurred as you are the one who has not paid.

Reply
by fishbjc Posted Thu November 20, 2008 @ 12:40 PM

Capital One is notorious for SUING to collect. If you have a 60 day
late report to the Credit Bureau, it will COST you major fico points
for at least two years. A 90 day late will cost you points for at
least three years.

Is this what you want? If your other creditors pull a soft inquiry on
you and see these current lates, they're going to begin decreasing
your credit lines, dropping your fico points again.

Capital One has probably issued you a default rate AND you're paying a
monthly late charge. This is a ridiculous move on your part.


Reply


FICO by bout2go Sun November 23, 2008 @ 8:08 PM

by sueflgator Posted Tue November 18, 2008 @ 1:03 PM

And you ruining your own credit will prove what to them??

Pay the bill to save your credit and then hash it out with them.

Reply

by RedheadwGlasses Posted Tue November 18, 2008 @ 12:36 PM

I bet you could get a special, expensive dish at the local department
store's fine china department. You know, the one to hold the nose
you're going to cut off in order to spite your face.

Reply

My, you've been fiesty lately, haven't you, Red? by Final Score: Boys-3, Girls-1 Tue November 18, 2008 @ 1:00 PM

by dulynoted (aka duttycalls) Posted Tue November 18, 2008 @ 12:32 PM

Is there not a way to pay this without prejudice and be able to still
dispute these charges without ruining your credit rating more?
The longer you do not pay this the more its hurting your rating.

It took my son a long time to get from under Capital One. In fact it
took a couple of years.
So do not look for this to just go away - not paying this means you
are accruing more and more charges that will eventually be above and
beyond the original discrepancy.

Reply


I know if you dispute a vendor charge.. by Just Plain Harleycat Tue November 18, 2008 @ 3:06 PM

by Richard S. Posted Tue November 18, 2008 @ 12:10 PM

I would never do business with anything related to Capital One. The
people on the credit card side never follow through on what they say
they will do. I had an incident that took over two years to clear up.

What's in my wallet. It will never be Capital One.

Reply
by Shadowboxxx Posted Tue November 18, 2008 @ 10:50 AM

Isn't an annual fee typically $50 or so? If that pushed you over the
line of available credit, it sounds like you were living dangerously
close to begin with.

I wouldn't expect Capital One to respond, except through harrassing
phone calls and lawsuits.

Reply

by Nate. Posted Tue November 18, 2008 @ 10:36 AM

If you cannot manage a credit card and refuse to pay the bill, then
you should get a debit card or stick to cash.

Reply


by ProfessorTerguson Posted Tue November 18, 2008 @ 10:06 AM

There are better ways to fight this than not paying your bill, which
is really going to do nothing but harm your credit.

Reply

by Just Plain Harleycat Posted Tue November 18, 2008 @ 8:24 AM

I'm sure that buried in the Terms and Conditions is a reason they
applied the annual fee. Not paying the bill is not the way to handle
this and the only one who will suffer is you.

Reply

by bout2go Posted Tue November 18, 2008 @ 1:22 AM

Good letter but....Is your account actually with a collections agency
now? If so believe me they do not care at this point. They will NOT
let go easily trust me, they will take you to court even if they know
it's their mistake, Good luck to you.

Reply


by Donno Posted Tue November 18, 2008 @ 1:05 AM

It sounds like something happened that triggered an annual fee. You
need to get to the bottom of that by speaking with Cap One customer
service. You don't say what explanation you were given the second
time you called.

You had better attend to this situation and not think that threats
such as "I'm not going to pay my bill." are going to do you any good
whatsoever. All that will do is help ruin your credit.

Whatever you do, look into a credit card that has no annual fee and
will always have no annual fee. I have never paid an annual fee in 20
years and several cards.

Reply

by Maegan Z. Posted Mon November 17, 2008 @ 10:28 PM

I have to agree with Rowdy on this one. By not paying your bill you're
only hurting yourself, not Capital One. It's very unfortunate that
they did not waive the fee after they told you that they would, but by
not paying your bill and stating that you're not going to pay your
bill it is doubtful if they actually do waive the fees now. But maybe
Capital One will surprise us all.

Reply

by RowdyRetailer Posted Mon November 17, 2008 @ 8:38 PM

Sounds like its time to cancel the card. The borrower is slave to the
lender.



Good Day

Reply




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