Capital One's Unwarranted Finance Charges

The poster below is absolutely correct. It is a totally valid charge.
Interest accrues on a daily basis so if you pay off an account, you
will have that "residual" finance charge on your next statement unless
you called ahead to get a payoff estimate (a figure they can give you
based on the date you plan to pay the account).

I'm sure these terms are outlined in your cardmember agreement.
People would save a lot of time and energy if they would read through
this when they take on a new credit card. When I worked for a credit
card company, I would guess that at least 80% of the calls I got were
on issues that could've been explained easily(and potentially avoided
altogether) had the customer ever read their agreement. Also, poster
below is correct as well in saying that you will likely not find a
card that doesn't calculate interest in this manner.

I'm not familiar with Capital One but it doesn't sound too favorable
from the posts here. Maybe still seek a new card but please read the
terms if and when you do. Good luck.

The interest Capital One is charging you is the amount that accrued
between your last statement date and the date you paid the "then
current" balance due, therefore it is a valid charge. It has nothing
to do with how much money you spend on your Capital One card(s), the
fact that you are a loyal customer or the fact that you feel you are
owed some sort of lattitude and/or respect. This is the way that all
credit card companies handle interest charges and I would suggest you
pay the small amount before it becomes past due and this fact is
reported on your credit report.

I love the choice of photo taken from Cap One's great commercials....
Dave Spade rocks...

Credit card companies are the legal equivalent to loansharks but they
have certain guidelines and limits set.

Pharmacist are drug dealers with a License. And they have certain
guidlines and limits set.

And the list goes on.....Nordstroms, Sears, ford, gmac, etc etc
cet..

With so many better choices out there...why not pick a name out of a
barrell... or go to the banking insitution you go to and see what
package deals they offer...or credit unions... and negotiate a good
intersest rate?

Thats one card I avoid. I get the promotions in the mail and they are
insulting to see as they offer not only a higher rate but all those
fees. Who is doing who a favor here?

Definitely get another card.

With so many other choices available, why did you get another Capital
One Card if you are so unhappy with that company?

Interest is determined by the terms of the account, not by a
customer's sense of "latitude." Did you really expect to shmooze these
people out of an apparently valid interest charge?

"Latitude" is for extenuating circumstances, which don't exist in this
case.

However, I would observe that many customers find it confusing and
frustrating to try to pay off a credit card debt to the last penny.
You're not the only one to have this problem, although I can't
remember anyone besides you asserting that he expected the money back.