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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Channel list by newtwork
  2. No service offering on my street and a "Dont Care " attitude.
  3. Absurd customer service quality. Get new people!
  4. Thieves!!!!!
  5. Charter put my family in danger!
  6. Charter Should Have Family Friendly Advertisers
  7. Charter Communications Had No Authority to Take Money from My Account
  8. Charter's Rate Hike
  9. Katrina Damage Still Not Repaired By Charter
  10. Why E???
  11. No customer support
  12. CableCard Debackle
  13. Unhappy with Charter
  14. Frozen channel
  15. Why was I lied to?
  16. TOTAL LACK OF GOOD BUSINESS ETHICS AND/OR CUSTOMER SERVICE
  17. Your marketing lies to your prospective customers.
  18. How to Lose A Customer Before You Even Have A Customer
  19. frustrated
  20. Sir Please Help Me Get My Cable Fixed And A Credit I Deserve
  21. THE MOST INCOMPETENT AND IRRITATING COMPANY ON EARTH
  22. sales misrepresentation/poor customer service
  23. Bait and Switch
  24. Worst Customer Service EVER
  25. Please provide service to us in Cobb County


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Charter Communications
http://www.charter.com/

12405 Powerscourt Dr., Ste. 100
Suite 100
St. Louis,
63131


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Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 26.32%
» Channels: 4.78%
» Connection: 5.26%
» Customer Service: 16.75%
» Installation/Repair: 9.57%
» Other: 6.22%
» Overall Experience: 22.01%
» Pay-Per-View: 0.48%
» Picture Quality: 0.96%
» Price/Value: 4.31%
» Technical Support: 3.35%


Last 5 Letters
Here is a list of last 5 letters for this company.
Worst experience and services Ive ever had!
by Nancy Z. of Alto, Michigan written to Charter Communications Posted Sat August 9, 2014 5:04 pm

Once again I am without one of the services I pay for. This time its the TV. Really wish you would get it together to stop all the outages in my area. Cant get a tech out here until tomorrow. Wish I had other choices in my area for cable because I would not hesitate to drop Charter. Worst service EVER!!!! Your phone tech support is not the greatest either. Not very knowledgeable.

Lower rates...

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Channel list by newtwork
by JERRY M. of ROCHESTER, Minnesota written to Charter Communications Posted Tue June 24, 2014 1:05 am
6 replies, Last Updated: Fri June 27, 2014 8:50 pm

Trying to find HD channels is driving me nuts! I have suggested this to no avail. I cannot imagine you do not have this available. What? A channel listing by network, or other sorts that we can select.
No icons. No wide rows. No unnecessary stuff.
JUST GIVE US A SPREADSHEET WITH A LISTING OF CHANNELS SORTED BY NETWORK as our HD channels make no sense relative standard def channel...

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No customer support
by Patrick A. of Rancho Cucamonga, California written to Charter Communications Posted Thu April 17, 2014 9:48 pm
1 replies, Last Updated: Fri April 18, 2014 11:27 am

I was scheduled today for installation between 10:00 and 12:00, the installer showed up at 9:00 and luckily I was close by. When I arrived he told me he called his dispatcher and said he could not do the job and they were sending someone else and also had the order incomplete. A half hour goes by and another installer shows up, spends 15 minutes on the phone with dispatch and informs me that...

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No service offering on my street and a "Dont Care " attitude.
by David R. of Buford, Georgia written to Charter Communications Posted Tue February 11, 2014 9:44 pm
7 replies, Last Updated: Thu February 13, 2014 10:33 am

I have contacted Charter three times to request High Speed Internet Service only to be told it is not offered at my address. Charter offer service in the majority of my neighboorhood but portions of my street and another do not. I went to the local Charter office in Duluth on Jan 10th and asked why, the lady at the front desk said they would come out and do a Survey , consult with the St. Louis...

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Why did I signed up with Charter again
by Dina D. of lawrenceville, Georgia written to Charter Communications Posted Fri August 30, 2013 12:52 pm

I signed up with Charter once again because I couldn't take how slow the internet speed was for AT&T in my area. I decided to give Charter another chance after being a customer since 2007 and cancelling in Mid 2012 because of overbilling charges and the poor bad customer service experience I had over the course of my almost 5 year service with Charter. What I went through this second round...

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