On my Chase Circuit City card I made a substantial purchase at a promo rate. I have paid 70% - double of the minimum payment due, ON TIME, for EVERY statement I have received.

On my last statement, with approx. $100 left to pay, a "late" fee of $35 had been assessed. I have NEVER MADE A LATE PAYMENT on this account! Tonight I called to correct this error at your CS center & was...

Because of the way I was treated by a member of your management staff and his unwillingness to work with me on the issue I brought to his attention, I am filing an administrative remedy against you for the amount of the credit you have given me that I funded myself. It's been a pleasure doing business with you.

I have a charge off that I paid in full. I have worked very hard to pay this debt in full and did not settle the account for a lower payment because I felt very obligated to pay my debt. I was hoping by paying my debt my efforts would be reflected on my credit report, but instead it still showed as a charge off. Is there any way to have the paid charge off changed to show the account as paid. I...

I have a Chase Circuit City Credit Card. I purchased something in April 2008 on a deferred interest plan. I needed to make a monthly payment of around $25.00. My plan was to pay the amount in full in Feb. 2009.

In August, I changed banks and inadvertently did not put this account on my monthly electronic bill pay. When I received my statement from Chase, I saw that an electronic payment...

In August I went over my "limit" with Chase by a couple dollars because of a finance charge they imposed. They realized it was a negligable overage and refunded my $39 fee in September. In the mail I received a nice letter of apology and a few days later an postcard stating the refund had been applied. In October, I received another letter saying that Chase had ignored the overlimit fee...