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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Excessive overdraft fees and now I can't pay my rent! Shame on Chase.
  2. Outrageous policy
  3. Chase screwd me
  4. Misinformation About Fees At Chevy Chase Bank
  5. Chase rate jacking to usury rates!
  6. OVERDRAFT FEES
  7. 250% increase in payment should be illegal, Chase
  8. fees due to bank error
  9. What have I done to deserve this type of treatment?
  10. Reposesion of 2008 Dodge Charger
  11. Frustration with wanting to use my credit card on any purchase I choose
  12. Exploitation of senior citizens' accounts at Chase
  13. Request for late fee reversal
  14. Illegal NSF fees
  15. Racist Remarks and Poorly Trained CS associates
  16. Fees Fees and Fees
  17. Rewards Mastercard CLI
  18. Managers support Employee Theft and tell Customers to Close Accounts
  19. credit card late fees
  20. Unwillingness to reverse late fee and finance charge
  21. Chase Bank Employee Didn't Keep Her Word
  22. Help or I go bankrupt, Chase
  23. Chase/BP is unorganized
  24. Interest Rate on United Gold Class Visa
  25. Problem with Chase Visa Gift Card


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Chase Bank
http://www.jpmorganchase.com

270 Park Ave.
New York, New York
10017


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
JPMorgan Chase was born with a silver spoon in its mouth but hasn't let that stop it. The #3 financial services firm in the US (behind Citigroup and Bank of America) expanded nationwide with the acquisition of BANK ONE and now has some 3,000 branches and growing. The bank is keen on its retail operations and is also among the nation's top mortgage lenders, automobile loan writers, and credit card issuers. Formed in 2001 by the blockbuster merger of retail banking behemoth Chase Manhattan and venerable investment bank J.P. Morgan, JPMorgan Chase boasts formidable investment banking and asset management operations as well. Wunderkind BANK ONE chief Jamie Dimon took the reins of JPMorgan Chase at the end of 2005.


Sub Sectors
Here is a list of popular letter topics for this company.
» Account Management: 22.59%
» ATM Fees: 0%
» ATM Locations: 0.17%
» Billing/Payment: 23.92%
» Financing: 7.14%
» Location: 0%
» Other: 18.27%
» Overall Experience: 10.8%
» Price/Value: 0.83%
» Rates: 7.64%
» Staff Attitude/Knowledge: 4.32%
» Staff Performance: 3.99%
» Statements: 0.33%


Last 5 Letters
Here is a list of last 5 letters for this company.
MakeMyHomeAffordable...Obama's plan to help!
by Cynthia A. of Cedar Rapids, Iowa written to Chase Bank Posted Mon March 15, 2010 3:16 pm
2 replies, Last Updated: Tue March 16, 2010 4:55 pm

I submitted an application to Washington Mutual for Obama's MakeMyHomeAffordable.com program. I met all of the criteria from the various websites and yet I was denied because my situation/hardship was not permanent. I lost my job about a year ago and was watching Oprah and Suzie Orman on TV talking about Obama's plan and the website and how this is supposed to help people avoid foreclosure due to...

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Misinformation About Fees At Chevy Chase Bank
by jon j. of ridgefield, Connecticut written to Chase Bank Posted Thu February 18, 2010 12:00 pm
7 replies, Last Updated: Tue March 2, 2010 2:46 pm

These days even reputable banks have hidden fees. This catches the consumer by surprise because so many of us don't expect any fees for routine banking services such as using a debit card. When I paid my daughters college tuition online (in the UK), I was slammed with a $494.00 fee. I was surprised to find that Chase charged me last year too, and the fee was even higher, $571.00. All this after...

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Chase Health Advance
by Keli A. of Gilbert, Arizona written to Chase Bank Posted Wed February 17, 2010 5:01 pm
3 replies, Last Updated: Thu February 18, 2010 9:23 am

I am writing to ask you for a measure of goodwill as Chase has an excellent history of strong customer service. I have one fully paid and closed account that was charged off by Chase. In August of 2008 my husband lost his job of 25 years. Due to extreme depression from that loss and from our current economy he has not been able to find another job. My husband was the primary breadwinner and...

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Outrageous policy
by s s. of st louis, Missouri written to Chase Bank Posted Mon February 15, 2010 2:54 am
10 replies, Last Updated: Tue February 16, 2010 8:01 am

Chase changed due date on the card to an earlier date, my payment was two days late, first time ever late on this card. Chase did not mail the statement was not mailed within 21 days of due date as required by law. Customer service refused to remove the fee and said they thought I was lying about not receiving timely statement. They tried to blame the weather and the US postal service (they are...

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Reduction In Annual Percentage Rate
by Manuel G. of Pembroke Pines, Florida written to Chase Bank Posted Wed February 3, 2010 3:31 pm
3 replies, Last Updated: Thu February 11, 2010 10:33 am

I have been a Chase BP VISA card holder (#XXXX XXXX XXXX XXXX) for approximately four years. I believe that I have maintained that account in a satisfactory manner. However, my annual percentage rate (APR)is 29.99%. This is an extremely high APR and it makes it extremely difficult to pay down a $4600 balance.

I would like for Chase bank to consider lowering the APR on this card to 9.99% for...

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