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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Your Checking Account Options Lack Fairness
  2. No goodwill deletion even for excellent customers.
  3. alleged extortion by employees
  4. Discrimination Issue and fraud on account
  5. Fees Fees and Fees
  6. 250% increase in payment should be illegal, Chase
  7. Excessive overdraft fees and now I can't pay my rent! Shame on Chase.
  8. Unwillingness to reverse late fee and finance charge
  9. What have I done to deserve this type of treatment?
  10. Chase rate jacking to usury rates!
  11. Help or I go bankrupt, Chase
  12. Request for late fee reversal
  13. Managers support Employee Theft and tell Customers to Close Accounts
  14. Rewards Mastercard CLI
  15. Our pay check is floating in the mail and you didn't even call to let us know
  16. Illegal NSF fees
  17. Frustration with wanting to use my credit card on any purchase I choose
  18. Reposesion of 2008 Dodge Charger
  19. I'm closing my account due to Chase's bad attitude
  20. Account number showing on paper statement
  21. Violation of Fair Debt Collection Act from Chase Supervisor
  22. Poor Service
  23. Interest Rate on United Gold Class Visa
  24. Debit Card Dispute
  25. Chase Closed My Account Without Notification


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Chase Bank
http://www.jpmorganchase.com

270 Park Ave.
New York, New York
10017


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
JPMorgan Chase was born with a silver spoon in its mouth but hasn't let that stop it. The #3 financial services firm in the US (behind Citigroup and Bank of America) expanded nationwide with the acquisition of BANK ONE and now has some 3,000 branches and growing. The bank is keen on its retail operations and is also among the nation's top mortgage lenders, automobile loan writers, and credit card issuers. Formed in 2001 by the blockbuster merger of retail banking behemoth Chase Manhattan and venerable investment bank J.P. Morgan, JPMorgan Chase boasts formidable investment banking and asset management operations as well. Wunderkind BANK ONE chief Jamie Dimon took the reins of JPMorgan Chase at the end of 2005.


Sub Sectors
Here is a list of popular letter topics for this company.
» Account Management: 24.24%
» ATM Fees: 0%
» ATM Locations: 0.13%
» Billing/Payment: 22.4%
» Financing: 7.11%
» Location: 0%
» Other: 18.45%
» Overall Experience: 11.33%
» Price/Value: 0.92%
» Rates: 6.06%
» Staff Attitude/Knowledge: 5.01%
» Staff Performance: 3.82%
» Statements: 0.53%


Last 5 Letters
Here is a list of last 5 letters for this company.
Medical Injury - Paid off Credit Card - Help me with removing late payments
by Grady P. of Sherman Oaks, California written to Chase Bank Posted Sun September 28, 2014 2:49 pm
2 replies, Last Updated: Mon September 29, 2014 2:23 pm

Around 2.5 - 3 years ago I was injured, hospitalized and almost died. I was in the hospital for 17 days and wasn't able to walk (or work) for around 4 months.

During that time, I incurred medical bills and didn't have any income to pay them. So, I accrued some late payments on a Credit Card issued by Chase.

After recovering and getting back on my feet, (no pun intended) I have started...

Read More
Badwill Adjustment
by Suriya P. of Sumter, South Carolina written to Chase Bank Posted Fri September 19, 2014 11:36 am
3 replies, Last Updated: Fri September 19, 2014 8:52 pm

I suffered delinquent payments when I was a struggling out-of-school, part-time worker on my Chase Student Loan accounts. Repeatedly, I asked Chase to help defer payments and was denied every time. After I returned to school to further improve they still denied me a deferment. Now, I asked if they would consider a goodwill adjustment and get a no, plus a negative statement/remark just for the...

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Unwarranted credit line decrease
by Susan S. of Bogata, Texas written to Chase Bank Posted Sun August 3, 2014 2:46 pm
2 replies, Last Updated: Sun August 3, 2014 4:47 pm

I am preparing to purchase a new home and have been trying to pay down the balances on my credit cards. I made a $1200. payment to my Chase Freedom credit card last week. When I went to check my account online this morning, I noticed that Chase had decreased my credit limit by $1100 and didn't even bother to notify me of the action taken. I have never been late nor missed a single payment and...

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Non-Customer Focused ATM Card Decision
by David M. of Lake in the Hills, Illinois written to Chase Bank Posted Mon May 12, 2014 10:26 pm
4 replies, Last Updated: Tue May 13, 2014 5:04 pm

Today I received a letter from Jennifer Myhre, Senior Vice President, Chase Consumer and Community Banking stating that my second ATM card for my checking account which I use regularly will be closed "for my protection" since your bank will now allow only one ATM card per person on a deposit account.

When I called the number on the back of my card to request that each of my 2 ATM...

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Your Checking Account Options Lack Fairness
by Lori B. of Portland, Oregon written to Chase Bank Posted Fri February 14, 2014 5:04 pm
9 replies, Last Updated: Mon February 17, 2014 12:42 pm

Iím sorry to bother you with my frustrations, but I am deeply disturbed by your current business practice. I am a disabled person, currently residing in an assisted living facility, and I receive $30 a month, directly deposited from the Social Security Administration. Before I grew sick and moved out of state, I was not aware of any checking account fees. For the last few years, you have been...

Read More

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