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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Fees Fees and Fees
  2. No goodwill deletion even for excellent customers.
  3. 250% increase in payment should be illegal, Chase
  4. Allow a Secondary Address on Credit Card Accounts to Avoid Fraud Alerts
  5. Unwillingness to reverse late fee and finance charge
  6. Excessive overdraft fees and now I can't pay my rent! Shame on Chase.
  7. Help or I go bankrupt, Chase
  8. What have I done to deserve this type of treatment?
  9. Chase rate jacking to usury rates!
  10. Managers support Employee Theft and tell Customers to Close Accounts
  11. Rewards Mastercard CLI
  12. Request for late fee reversal
  13. Discrimination Issue and fraud on account
  14. Our pay check is floating in the mail and you didn't even call to let us know
  15. Illegal NSF fees
  16. Frustration with wanting to use my credit card on any purchase I choose
  17. Reposesion of 2008 Dodge Charger
  18. Poor Service
  19. Interest Rate on United Gold Class Visa
  20. Violation of Fair Debt Collection Act from Chase Supervisor
  21. alleged extortion by employees
  22. I'm closing my account due to Chase's bad attitude
  23. Chase Closed My Account Without Notification
  24. Your Checking Account Options Lack Fairness
  25. Customer Service

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Chase Bank

270 Park Ave.
New York, New York

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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
JPMorgan Chase was born with a silver spoon in its mouth but hasn't let that stop it. The #3 financial services firm in the US (behind Citigroup and Bank of America) expanded nationwide with the acquisition of BANK ONE and now has some 3,000 branches and growing. The bank is keen on its retail operations and is also among the nation's top mortgage lenders, automobile loan writers, and credit card issuers. Formed in 2001 by the blockbuster merger of retail banking behemoth Chase Manhattan and venerable investment bank J.P. Morgan, JPMorgan Chase boasts formidable investment banking and asset management operations as well. Wunderkind BANK ONE chief Jamie Dimon took the reins of JPMorgan Chase at the end of 2005.

Sub Sectors
Here is a list of popular letter topics for this company.
» Account Management: 24.12%
» ATM Fees: 0.13%
» ATM Locations: 0.13%
» Billing/Payment: 22.1%
» Financing: 7.2%
» Location: 0%
» Other: 18.94%
» Overall Experience: 11.49%
» Price/Value: 0.88%
» Rates: 5.81%
» Staff Attitude/Knowledge: 5.05%
» Staff Performance: 3.66%
» Statements: 0.51%

Last 5 Letters
Here is a list of last 5 letters for this company.
Annual fee charge
by ecaterina a. of san antonio, Arizona written to Chase Bank Posted Sat November 5, 2016 11:26 pm
1 replies, Last Updated: Sun November 6, 2016 1:49 am

I sent a letter to close my account back around June of 2016. To my surprise i got email stating my bill was now due. Since these cards were destroyed I called to find out what the charge was. The rep told me it was an annual fee. I said i thought I closed the account and want it closed now and the fee credited. He said he can't do it because it was 14 days outside the window. I was stunned...

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Problems getting signing in on my online account
by Ronald R. of Tucson, Arizona written to Chase Bank Posted Sat September 10, 2016 5:50 pm

I am unable to get into my account using Windows 8.1, also unable to get into my account using Firefox, the only website that does allow me to get into my account is chrome, and I have been having some problems connecting into that account.

I wrote once before about this without an answer and hopefully I will get an answer this time. I need help repairing my Chase account using Microsoft...

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Unable to access my account using Microsoft Windows 10
by Ronald R. of Tucson, Arizona written to Chase Bank Posted Sun August 21, 2016 12:00 pm
1 replies, Last Updated: Sat September 10, 2016 5:57 pm

I have a problem signing into my Chase account using Microsoft Windows 10. I have tried changing my password, and my user ID and compliance with the new system. None of this worked. I did spend some time with the person from Chase to see if they could help me with this matter, after going around in circles for about an hour changing passwords, etc. I did not get any results. It was then suggested...

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Unauthorizes Charges
by Clement L. of Warwick, Rhode Island written to Chase Bank Posted Thu June 30, 2016 12:00 pm
1 replies, Last Updated: Fri July 1, 2016 10:41 am

Today my wife opened up a bill from Ink,which my sister had the account in 2014. She closed the account, and cut up the credit card, and later she went into a retreat center, and someone told me that she died. I am a twin, and I never used her credit card. This bill must have been a much recent bill. I have a funny feeling that you might mean Clement, which I closed Ink over a year ago, and I had...

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Check Hold Violation
by Brittany S. of Naperville , Illinois written to Chase Bank Posted Tue June 21, 2016 1:03 pm
2 replies, Last Updated: Tue June 21, 2016 9:59 pm

I deposited a 14K check into my account on 6/17. The teller flat-out told me that, because of the large amount, a hold would be placed until 6/21 and the funds WOULD be available on that day. Come 6/21, I get an email saying yet another hold was placed on my account until 6/23. SO, I call customer care and the woman on the phone not only states that they will not remove the hold, but because PNC...

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