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Debit Card Dispute

Posted Wed September 29, 2010 10:24 pm, by Anthony A. written to Chase Bank

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I made a purchase on for $194.95 for an A/C Compressor off eBay with my Chase Debit Card. I filed the dispute 8/05/10. I got the compressor and had it installed the next day and the compressor worked for a day and failed. I had to buy a new compressor and have it installed and it worked fine. I emailed the seller and told them what happend and they told me I couldn't get a refund. They said the couldn't refund me because the product was already installed, well how would I know if it worked or not without installing it? I made many attempts to contact the seller without any help from them and they quit replying to my emails. They have a website and I tried calling but the phone number doesn't work. Today, 9/29 Chase reversed my dispute and now I'm out $194.95. This isn't fair because I did all I could to try and get a refund from the seller and they wouldn't cooperate. I've been a loyal Chase customer for years and I have 2 CC's through them and an automobile loan. I feel betrayed and if I don't get any help I will be closing 2 of my accounts ASAP.


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by Anthony A. Posted Thu October 7, 2010 @ 2:11 PM

I called Chase and they wanted to me fax in a second opinion saying
the part was defective. I've faxed the papers in 3, THREE, times and
they haven't got it once. I've been trying to get this done for a week
but they haven't got any of my faxes. What a bunch of BS this bank has
given me. After this is done I'm done with Chase, there's plenty of
other banks I'm tired of dealing with their sh*t.

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by petalmom Posted Thu September 30, 2010 @ 12:27 PM

Unless I'm missing something it seems that your dispute should be with
the seller or even ebay. I don't understand your issue with the bank?

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I believe by MA Cunningham Thu September 30, 2010 @ 12:33 PM

Appeal by Anthony A. Thu September 30, 2010 @ 5:21 PM

Did not use a credit card, so no credit card protections by TexKat Thu September 30, 2010 @ 10:24 PM


Was there a warranty? by ST Thu September 30, 2010 @ 2:19 PM


Most of the stuff on E-Bay... by CrazyRedHead Thu September 30, 2010 @ 4:58 PM


by KenPC Posted Thu September 30, 2010 @ 9:09 AM

Think of it like this: you wrote tjem a check to buy the equipment,
and they cashed the check. You later decide it isn't what you want.
Can you go to your bank and ask them to return the check you wrote.
The answer is no. It's the same with a debit card, there really isn't
a dispute process for dissatisfaction, only for fraud. You are
confusing debit and credit cards. You have a whole world of
protections with a credit card purchase that you do not have with a
debit card. The only recourse you will likely have would be through
eBay, and I wouldn't hang my hat on them helping a buyer.

Reply


Not dissatisfaction by petgiraffe Thu September 30, 2010 @ 3:18 PM


It doesn't matter by KenPC Fri October 1, 2010 @ 11:32 AM
by Anthony A. Posted Thu September 30, 2010 @ 12:29 AM

I figured eBay was better since I was going to save $200. Guess not..

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by RowdyRetailer Posted Thu September 30, 2010 @ 12:16 AM

Ah the joys of Ebay, buying online, and debit cards.


No thanks, I will stick to local means, and cash.

I usually buy parts from either a junkyard, or a place that does the
work of disassembling them.

The ones that disassemble actually give you a decent warranty on
them.

Not only an awesome price but a warranty to boot.

Sure beats paying retail or buying an unknown product on ebay.


Good Day



Good Day

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by Anthony A. Posted Wed September 29, 2010 @ 11:07 PM

Yes I filed a dispute and the seller never even responded and they
ruled in his favor.

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by Bill R. Posted Wed September 29, 2010 @ 10:39 PM

Anthony A.,

Did you exhaust the resources eBay offers at this site?

http://pages.ebay.com/help/buy/protection-programs.html

BillR.

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