|
|
250% increase in payment should be illegal, Chase
Posted Thu June 25, 2009 12:00 pm, by Scott F. written to Chase Bank
Write a Letter to this Company | Rate this Company
I received a notice that beginning August 1st, my minimum payment is going up on my credit card from 2% to 5%. While this may not seem like a whole lot, it is a 250% increase in my payment. This is insane.
I have never once been late or missed a payment on any debt I owe, much less on my 2 Chase Credit cards! This is wrong on so many levels that I am ready to contact an attorney to begin legal action.
Chase is not the first bank to do this to me either, Bank of America tried this garbage last year by raising my interest rate from 10.99% to over 25% because the 'reassessed my credit situation', I immediately closed my account with them and gave the business to a local credit union!
Unfortunately with the economy like it is, I may not have the good luck to be able to do that this time, and I believe Chase is taking advantage of people like me that always pay their bills on time!
No more! If you don't fix this, you'll never get another dime from me, I don't care what you do to my credit, I will not be taken advantage of because I pay my bills on time, EVERY TIME!
Reduce my minimum payment to a reasonable amount, not higher than 2.5%, I can understand a reasonable increase, but an overnight increase of 250% is absolutely insane!
That means my MINIMUM PAYMENT just went from $222 to $555 PER MONTH!
Yes, I know I shouldn't have that much credit card debt, but I gladly admit my mistakes in running up the debt, now admit your mistake in jacking my minimum payment up 250%!!!
Reply
| Log In/Create an account | 43 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by Marti1031 Posted Mon August 10, 2009 @ 9:10 PM
|
|
|
this same scenerio happened to me this Month August 2009..............Does anyone have a solution. I'm going to end up going bankrupt. My family has between us at least 5 chase accts. We can't possibly pay 5% on each card. Other Banks and Credit Cards are not lending like they used to and the interest rate has increased on several of my accounts. I've always paid my cards on time with either the monthly amount due or more. This will surely ruin our lives and credit. I've found there are only complaints on line no solutions. Anyone have a suggestion or an organization that we can contact?
thanks!
Reply
|
|
 |
|
|
by jwbrit Posted Fri July 10, 2009 @ 9:44 PM
|
|
|
Ditto, I have the same problem. Chase doesn't care about retaining it's customers they are effectively loan sharking. Deal with Chase at your own risk. They are not your friend.
Reply
|
|
 |
|
|
by tim r. Posted Thu July 9, 2009 @ 5:39 PM
|
|
|
Hello All,
I was one of the one that got the same minimum payment increase. I've never been late and pay my balances as was promised to me. It's time to fight back by all consumers. we are getting pushed around by all these banks. We should make flyers and pass them to their customrs in front of these banks and informing them on what is going on. if they see the action people are taking they will understand their actions wont go unpunished and they will loose business.
Reply
|
|
|
|
|
|

|
|
|
 |
|
|
by Nancy D. Posted Tue July 7, 2009 @ 7:57 PM
|
|
|
I got this information from the executive offices of Chase. I don't know if it will help but it is worth a try.
Is Chase bank changing your rates and minimum payment due? If enough of us compalain maybe we can stop them!!! File a letter of complaint to :
Fax 1-888-643-9628 ATTN: Corespondence Dept. or
Mail to:
Debra Walden, Senior Customer Executive
Office of the President
2500 Westfield Dr.
Elgin, Ill 60124
Reply
|
|

|
|
|
 |
|
|
by Kim C. Posted Mon July 6, 2009 @ 6:32 PM
|
|
|
As per your disclosure they can do these things. Does anyone read their disclosures??
Reply
|
|
|
|
 |
|
by scotrina Posted Mon July 6, 2009 @ 10:00 AM
|
|
|
Thank you to all those who offered good advice, and for those who didn't read the whole letter to Chase and just decided to ridicule me for my debt, go get a life.
I also wrote a letter and mailed it to the CEO of Chase and they got back with me today. They offered to convert the credit card to a fixed rate loan with a 60 month payoff at 6%, no early payoff penalties, no bad marks on my credit, payment of $218/mo. Obviously they would close the credit card account which I haven't charged anything onto in 2 years anyway.
I want to say a big Thank You to Chase for working with me on this because I do believe it is my responsibility to pay my debts in full.
By the way, the call came from the Executive Offices of Chase, and the 250% increase was non-negotiable. However, because it would cause a hardship on me, they were able to offer me this option!
Reply
|
|
 |
|

|
by PepperElf Posted Wed July 1, 2009 @ 7:07 PM
|
|
|
if you don't have any balance on the card... you won't be paying either 222 or 555, yes?
i mean it's only 555 if your balance is $11,100
as it's paid off the minimum will drop to less than 555.
for example... if you paid off say 1000 right off, then it'd be $10,100 and you'd only be paying $505 minimum, yes?
that's of course not including the monthly fees of interest...but I don't know that part.
the best suggestion i can come up with is... many organizations offer free assistance in budget planning, including how to get out of credit card debt fast. and from what i've been told they've worked with peope with debts well into the 20K range.
Reply
|
|
|
|
|
|

|
|
|
 |
|
|
by ksue Posted Tue June 30, 2009 @ 6:45 PM
|
|
|
I totally agree with you, and in the almost exact same place with Chase, a.k.a. the Credit Card Robber Barons, from here on. Chase encourages customers to transfer balances to them, with attractive offers like 5 or 6% FLOB (for the life of the balance, for anyone not familiar with the deal), then they turncoat on us and do something like this. I am going to protest to my Congress reps on this one, in addition to Chase! They are shameless, but if we all protest to our utmost, maybe they will back down, as they did on the fee issue recently.
Chase needs to fire all of its PR people, because they are doing a lousy job. Citi, on the other hand, still is friendly (so far!). Nobody around here asked for this economy, the banks did more to cause it than we did, and those of us being careful to make our monthly payments and not go deadbeat on anyone should NOT be punished for it!
Reply
|
|
 |
|
|
by Ben G. Posted Mon June 29, 2009 @ 5:00 PM
|
|
|
ahead of the nanny laws that Barry Obama signed into law to handhold future credit card holders every step of the way.
The laws passed because people couldn't take personal responsibility and read the terms of their agreements with their credit card companies.
Making credit harder to get for actual responsible cardholders is all this legislation does.
Card companies are going to lose a fortune in fees that they make.
So they are cranking up the heat before the laws take effect.
Reply
|
|
|
|
 |
|
|
by OCEANIC RIFT Posted Fri June 26, 2009 @ 8:59 PM
|
|
|
If you are really paying on time every time, I'd get a 0% interest transfer and put it on auto-pay. Even if you pay a flat 3% once on the balance, you don't continue to pay interest on your balance after that. You can either decide to have the auto-pay pay the maximum amount you can or set it up so it only pays the minimum. Then you could pay extra, whatever you could afford, on top of that so you have more control over the amount each month. DON't use the card and be sure to make the payments until the auto-pay is established. Keep some cards that have a lower regular interest rate in case you can't pay the entire 0% balance off so you have a choice rather than going credit card hunting when you are deperate. You may even be able to pick up another 0% offer again on another card and continue to pay it completely off.
Reply
|
|

|
|
|
 |
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|

|
by remoore Posted Fri June 26, 2009 @ 9:54 AM
|
|
|
You should have the option to decline to agree to this change in terms. It means you will have to close your account, but so be it. Close the account, pay it off and move on. I have had the same thing happen to me and honestly the only way to be heard is by taking your business away, which I highly encourage you to do. If enough of us do that, it will hurt them.
My husband got a letter from his HSBC MasterCard last week informing him that because of his history with THEM, they had made the difficult decision to reduce his credit line by over 50%. It's interesting to note that his history with them is one of never having made a late payment and never having made a payment less than the FULL balance. He canceled the card. You need to do the same thing!
Ruth
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|

|
|
|
 |
|

|
by Donno Posted Fri June 26, 2009 @ 12:00 AM
|
|
|
You figured it out yourself, and what they did it typical of what the banks are doing. Actually, it is partially in response to being told by regulators to raise minimum payments, so that people pay their cards off in a reasonable amount of time. I think 5% is now typical, especially for people with substantial debt.
You say BoA did the exact same thing. There is another datapoint.
The main point is the bank was actually told to do this - you can thank the government. I don't think you will get past square one with an attorney.
Reply
|
|
|
|
 |
|
|
by Retail Veteran Posted Thu June 25, 2009 @ 10:19 PM
|
|
|
Unfortunately, it sounds like they increased your minimum payment because you have so much credit card debt. Banks are looking closely at their customers debt and credit history and adjusting interest rates and minimum payments accordingly. There may not be much you can do but it is worth a try.
Reply
|
|
|
|
|
|
|
 |
|
|