I have a compliment to come out of a complaint for our local Chili's restaurant.

My wife and I recently went in to grab a quick lunch and get back to work. Started out fine we placed our order and my wife got what she always gets the buffalo chicken sandwhich with no sauce.

We got our meals and she noticed hers had the sauce on it. The waitress was nice about it, apologized and sent...

On Monday evening, October 12th, my daughter and I went to your location at the Cross Keys Center in Florissant, Mo.
We were greeted, seated and served by wonderful friendly people, and the wings, salads and Lava cake we split were also pretty darn good. The problem? I ordered a cup of coffee with a "side" of Frangelico - one of my favorites with any chocolate dessert. The thing is, the liquor...

I am very unhappy! I went to eat last night and never have been so rushed in my life! We were in and out in less than an hour and that includes drinks appetizer and dessert! the server only cared about getting rid of us..example I had a salad..3 bites into the salad my 6 year old needed a potty break so we went to the bathroom...when I got back he asked me how many boxes to take home our food...

I actually sent in the complaint about a month and a half ago. The Mt Laurel, New Jersey restaurant I had HUGE issues of cleanliness and after my complaint through Chili's online,I got a response of next time tell a manager....really? And you think I wish to return after it seeming the repeated dirty things I had seen meant nothing?

Practice better customer service

On the evening of June 26 at approximately 9:00, my family dined at your Harriman Commons location in New York. We had been at the local high school graduation ceremony and were all very hungry when we arrived at the restaurant.

We knew from the parking lot that it was a very busy night. However, as usual, we were seated immediately, and our waitress quickly took our drink orders. When we...