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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.
  1. Cingular apparently does not need our business
  2. $1000 phone bill
  3. Way Over Charged!
  4. Return my $10K
  5. Smoking Cingular Employees
  6. Please Be a Responsible Citizen, Cingular
  7. Restocking Fees and Bad Reception
  8. Customer service would not replace phone for me
  9. Cingular GoPhone Sim Unregistered
  10. Cingular Wireless
  11. The lies told to me
  12. Angry About Disconnection Fee
  13. Rude, discourteous customer service at the local level
  14. Cingular Charged Early Termination Fees with Change in Service
  15. Unprofessional Customer Service from Cingular
  16. Terrible Service
  17. Cingular Doesn't Inform The Customer About Renewals
  18. Unfair Treatment and Poor Customer Service
  19. account showing I don't recall or know---help please
  20. no cord
  21. The billing nightmare with Cingular just never ends!
  22. Add-a-line has gotten very expensive
  23. Cingular's Outrageous Deposit Requirements
  24. Asurion is free from accountability
  25. Unauthorized Data Plan Change


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  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
  7. McDonald's
  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
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  12. T-Mobile USA, Inc.
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  75. Maytag Corporation

Cingular Wireless (now ATT Mobility)
http://www.cingular.com

5565 Glenridge Connector
5565 Glenridge Connector
Atlanta, Georgia
30342
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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
AT&T Mobility (formerly Cingular Wireless) is in new hands. Following AT&T's merger with BellSouth in late 2006, the #1 wireless voice and data carrier in the US (which overtook Verizon Wireless in 2004 when former owners BellSouth and SBC Communications combined assets and acquired then-rival AT&T Wireless) is now solely owned by AT&T. SBC became AT&T Inc. in 2005 after its purchase of AT&T Corp. (Cingular previously operated as a 60/40 joint venture between AT&T and BellSouth.) In 2007 AT&T commenced its rebranding initiative (with the tagline "Cingular is now the new AT&T"). AT&T Mobility has more than 62 million subscribers.


Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 23.65%
» Coverage area: 6.13%
» Customer Service: 29.63%
» Other: 13.39%
» Plans/Contracts: 11.54%
» Price/Value: 2.28%
» Service Quality: 13.39%


Last 5 Letters
Here is a list of last 5 letters for this company.
NO NETWORK - ABSOLUTELY NO SERVICE
by Radhika P. of San Jose, California written to Cingular Wireless (now ATT Mobility) Posted Mon February 6, 2012 10:08 pm

To whom it may concern
Cingular Wireless (now ATT Mobility)
5565 Glenridge Connector
Atlanta, Georgia
30342

No network at all.

I got my AT&T wireless phone in August 2008 when I was a student in Atlanta. I had good signal and could make and receive calls.

But I recently relocated to San Jose for my job. Before moving to my apartment in San Jose, I went to AT&T store about...

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GoPhone Poor Customer Service!
by BRIAN S. of YARDVILLE, New Jersey written to Cingular Wireless (now ATT Mobility) Posted Sun February 5, 2012 2:05 pm
1 replies, Last Updated: Sun February 5, 2012 3:03 pm

I have a $50 monthly unlimited plan. I have had the service for about 6 months with minimal problems. I placed a call to AT&T GoPhone to find out how many minutes I used the previous month as, I was going to switch to a monthly plan (contract). The woman told me I needed to log into my account online, and check it for myself. Which I did, but next to each call was a blue box, I had to...

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Missing calls
by Malinda S. of Severn, Maryland written to Cingular Wireless (now ATT Mobility) Posted Wed August 3, 2011 6:05 pm

I have had AT&T since January. I seems to never get calls that I need. They always seem to go directly to voicemail. Phone never once seems to ring for these calls. Even when AT&T had called me. It never once rang, just got a new voicemail. I am in spots where my coverage is at least 4 bars if not all 5. At this point I am paying 85.00 a month. I think for that price I should be able to...

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Fed up with your terrible customer service.
by Joshua C. of Winchester, Virginia written to Cingular Wireless (now ATT Mobility) Posted Tue June 28, 2011 12:00 pm
1 replies, Last Updated: Thu June 30, 2011 5:31 pm

I had a phone number constantly harassing me with phone calls every minute. They would call me and leave me voice mails with awkward sounds and noises and then text me the next minute without stopping. This lasted for a few days. I decided to go get the number blocked only to find out I have to either pay 5 bucks a month for "smart limits" where you can manage blocked numbers or pay 36 bucks to...

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Please assist me with my issues, Cingular
by scott j. of New Albany, Ohio written to Cingular Wireless (now ATT Mobility) Posted Mon May 23, 2011 12:00 pm

I've had enough of this company. I am actually happy with my cell phone, but the customer service and at&t home internet is the worst I have ever encountered.

I had my cell with cingular and then carried it over to at&t. My girlfriend and I merged our accounts a couple months ago. We also got a Microcell tower, which, for those who don't know, is an at&t exclusive product that came out over...

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