| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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AT&T Mobility (formerly Cingular Wireless) is in new hands. Following AT&T's merger with BellSouth in late 2006, the #1 wireless voice and data carrier in the US (which overtook Verizon Wireless in 2004 when former owners BellSouth and SBC Communications combined assets and acquired then-rival AT&T Wireless) is now solely owned by AT&T. SBC became AT&T Inc. in 2005 after its purchase of AT&T Corp. (Cingular previously operated as a 60/40 joint venture between AT&T and BellSouth.) In 2007 AT&T commenced its rebranding initiative (with the tagline "Cingular is now the new AT&T"). AT&T Mobility has more than 62 million subscribers. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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23.84%
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» Coverage area:
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6.04%
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» Customer Service:
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28.79%
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» Other:
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13.93%
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» Plans/Contracts:
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11.15%
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» Price/Value:
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2.32%
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» Service Quality:
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13.93%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Retention |
by Jesse H. of Yardley, Pennsylvania written to Cingular Wireless (now ATT Mobility) Posted Wed October 28, 2009 10:19 pm
2 replies, Last Updated: Thu October 29, 2009 1:23 pm |
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I called customer service on 10.28.2009 asking about my cancellation fees since I was going to switch to T-Mobile due to their new unlimited plans. I do not use unlimited minutes, but the price is too good to pass.
I gave the details to the rep Melissa Russell who then placed me on hold and came back with a solution and a way for me to stay with ATT.
She lowered my plan to the lowest...
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Not satisfied with customer service |
by Roberto R. of Chester Springs , Pennsylvania written to Cingular Wireless (now ATT Mobility) Posted Sat October 24, 2009 12:33 pm
1 replies, Last Updated: Sun October 25, 2009 12:09 am |
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I've beeen an AT&T/Cingular customer since I've had a wireless phone (about 10 years). When I signed my last contract I purchased 2 Blackberry's. At the time of the purchase, the option to purchase insurance on the phones was not there. Low and behold, my phone started having issues last month, after a few phone calls to customer service and a couple of visits to a store, my phone was still...
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Charges relating to missed-calls while travel internationally |
by Edward C. of Diamond Bar, California written to Cingular Wireless (now ATT Mobility) Posted Sat September 26, 2009 1:39 am
1 replies, Last Updated: Sun September 27, 2009 12:22 am |
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Mr. Sigman:
Allow me get straight to the point.
1. Why do I get slapped with international charge at the tone of $2.50 a minute when people call, while I don't answer, with my AT&T phone while I travel internationally? And why does that charge extend to the time caller leave me voicemail messages (i.e. caller leave a 2 -minute VM, which I never retrieve, and I get hit with $5 charge)? ...
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Coverage in Chicago |
by Scott P. of Chicago, Illinois written to Cingular Wireless (now ATT Mobility) Posted Wed September 16, 2009 8:57 pm
1 replies, Last Updated: Mon September 21, 2009 3:28 pm |
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Hello,
I just bought a new iphone and have NO SERVICE at my home. I live at 2045 N Larrabee Chicago IL 60614. I checked the map before I purchased and it said full coverage. When a building down each way I start to get service but at my building, inside or out I have nothing.
I would like them to send a service tech to check the area and make sure there are no outtages
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Work conditions and exposure to radio frequency |
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by Sherri P. of Pittsburgh, Pennsylvania written to Cingular Wireless (now ATT Mobility) Posted Tue September 15, 2009 1:22 pm |
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There is a closed in electrical unit outside of my working office that has been put up by Cingular Wireless. It has been there for a few years but this past year a sign has been posted outside the area stating...Caution: Beyond this point you are entering an area where radio frequency emmissions may exceed the FCC Occupational Exposure Limits. The unit right up against the building and my desk...
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SHARED LETTERS 
