My partner is in the military, staioned in Afghanistan. He called my phone from which I thought was a military issued phone, it was not. I was able to call him back and continued to do so and I recieved my first bill for $150 dollars. I thought this was a fair price but then my next months bill was $821.56 and the next months bill is $743.78. I am shocked and furious! I cannot believe AT&T...

In November 2008 I called ATT to add a 5th line to my account that I have had for around 5 years I was told they could not do that because of an unpaid bill that they said was three years old and had been turned over to a collection agency. They gave me the number to oxford Management Service and I called them and settled the matter. A couple of weeks later ATT called me and added my fifth line,...

I am back, I had an issue with ATT about my phone replacement and billing. Which they both got solved very quickly. They reassured me that it will never happen again and apologized for it taking this long to fix such as small issue. NOW I AM VERY ANNOYED AND PISSED OFF. They sent a bill to me for 400$ and i was appalled by it. A lady from the Executive Response team contacted me reassuring me...

I lost my phone while on vacation and when I came back ordered my new phone, paid the replacement fee. ATT entered my email information wrong so I never received the tracking number that day. I had to call the next day and they did not get it right again. Also while on the phone ATT said they had no record of me purchasing a blackberry 9700. ATT mixed up the information on my account but fixed...

Every month since July 2009 I have had extra charges on my bill. Each time I have to take time out of my day to call ATT and ask them to remove the charges. The first two times the said sorry then the third time I called they were very rude to me and I was very disappointed. I wrote a letter and got no response. I have been with the company for over 12years and I am very displeased. They tried to...