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Cingular Wireless
Posted Fri March 30, 2007 11:22 pm, by wei q. written to Cingular Wireless (now ATT Mobility)
Write a Letter to this Company | Rate this Company
2006December 6th I at santa monica blvd and La Brea Ave cingular Store order wireless Service
for notebook,The manager of that store tells me price be 69.98 for Month Have no another charge.Afterwards December 9 I cancel the service.The store commitment sends back my fee.Later on more than a weeks The company send to my bill is 362.12.I for many times go to the store to explain the problem in a month, but the staff member calls me wait for with various reason.Afterwards I search a bill that takes the service telephone me about 2000.
These.
Manager's name Andy Abaoag My cinggular number213-379-3891
They do not give me the contract copy with various reason, and call the financial assetmanagement systems made me return money
I hope the company can apologize, returning the all of payment
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by desuhu Posted Sun November 1, 2009 @ 4:56 PM
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I think it's time that wireless customers start refusing to accept these two year contracts. Does anyone realize that our country is the only one that they do this to. In China, Japan and other developed countries, they buy their phone, any phone they want, pick their provider, then go with it. They also do not pay for text messages. It only costs the wireless companies about a penny for every text message, yet they charge .20, if you don't have a plan. That's a 2000% profit! If you don't believe me, go to today's (11-1-09) MSN.com and read the piece on cellphone companies and how they are cheating the American public.
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by S. Brown Posted Tue April 3, 2007 @ 7:27 PM
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I agree with the other posters - - it sounds like you signed an agreement - - in fact I know you did because you can't get an air card on a month to month basis. I just looked on the Cingular website under Data Connect services and they all require a two year contract plus Cingular voice services and at the bottom of the page there are tons of other terms and conditions and additional charges for various services.
It does appear that at least a portion of what you were billed is an early termination fee, and I'm wondering how you used the data services. I'm thinking that perhaps since you didn't understand that you were entering into a two year agreement, that you may also not have understood all the various fees for additional services not included in your monthly fee. Did you by any chance use this device for international communications as many times this can really add up in terms of cost.
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by TwinkleToes Posted Sat March 31, 2007 @ 8:06 AM
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If I could understand a word of this... I would offer you advice... ugh...
It sounds like you signed a contract. Once you sign you are required to follow through with what you promised unless you want to pay the cancellation fees. It sounds as if you don't have a valid complaint...
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