I purchased two laptops from Circuit City in Nov 08. I filled out the rebate request and submitted them online several days later. I received an email from Circuit city on 1/21/09, stating that I rebates were processed and would be mailed to me with 5-10 days. On 2/13/09 I called the number listed on the web site and was told that Circuit city was having a problem with their mailing system and...

On February 9th, 2009 I went into Circuit City, York, PA and purchased two games for my Nintendo DS, Littlest Pet Shop: Jungle and Viva Pinata Pocket Paradise. The games were 30% off due to their going our of business, which was a great deal. Once I got the games home and opened them up I found out they were USED games. The registration card was missing out of one and the registration card and...

I would like to thank your greedy company. For sure you guys knew you were not doing that well. But, you still closed one store in Deptford, NJ, just to get yourself in the new shopping center. Now, within one year, we will have 2 empty shells of a store just because of your company.

Obviously, there is nothing you can do now, but it feels better letting you know how rotten your company is,...

I just wanted to compliment Circuit City on the quality of their customer service. A couple of weeks ago I went to their Pembroke Pines location to purchase an HD radio for my mother's car. I was enthusiastically greeted at the door and directed to the section that I was looking for. Upon arriving in the car stereo department I met with a very helpful sales person who did everything possible to...

I placed an order for my child for Christmas! The website did say it would arrive for xmas (my husband saw this also). Obviously it didn't arrive and everytme I check the status it keeps extending the date. I called fed ex myself and the order and tracking number means nothing to them. You responded to my first email and said it would be 4-9 days, then when I speak on the phone to your...