Circuit City Keep's Screwing Me. I want my Money!

Posted Mon March 31, 2008 9:22 pm, by erika j. written to Circuit City

Write a Letter to this Company  |  Rate this Company

I purchased a computer last summer because it came with all these extra's plus rebate's that I did'nt entirely receive. And I purchased a protection plan that I thought would help if my computer break's down, but it was for if my screen get's broke and for battery replacement.
That computer(compaq) is a piece of crap I've been having trouble with it since I've had it and when they told me my plan doesn't cover fixing my computer I wanted my money back. I filled out the paper work for the refund (12-6-07).I got a letter a couple of week's later saying they could'nt put my money back on the bank card which I used (because I closed that account)but said they will mail out a check. I've been waiting for almost 4-month's,spoke to I do'nt know how many people. Called the 1-800 Circuit City phone#,called the store where the purchase was made and 800 "The City" phone # and no one will let me speak to a supervisor or manager. Each person give's me the run around and they talk as if they know what their talking about. It's only a couple of dollar's that's being refunded to me, but their acting as if it's million's.

GIVE ME MY MONEY!!!!!!

Log In/Create an account | 6 comments

del.icio.us      Digg this

PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

Re: Circuit City Keep's Screwing Me. I want my Money! by R.P. M. Posted Thu April 24, 2008 @ 5:34 PM I know that Circuit City is trying their best to improve their customer service customer service. Try and send an e-mail explaining your situation to consumer_affairs@circuitcity.com; I work with CC, and I know they should respond to you pretty quickly. Hopefully they can solve your problem. Good luck. Reply circuit city by dyerika Sun April 27, 2008 @ 3:10 AM If it's "only a couple of dollars" by MA Cunningham Posted Tue April 1, 2008 @ 11:41 AM then why all the hostility and rage? You knew the card you purchased it on was closed, so why didn't you make them aware of that up front, rather than waiting for them to find it out on their own (which took weeks) and then complaining that they are slow in refunding your money? I hate to say this to you, but your being an uneducated consumer is not their fault. And as far as the defective computer - why aren't you this angry at Compaq for manufacturing it? Did you even do any research before you bought it? Or did you just jum on it because it was cheap and you thought you were getting a bargain? Truth be told - if it seems too good to be true, it is. Reply circuit city by dyerika Sun April 27, 2008 @ 3:27 AM It looks like you need better management ;) by Knuckles Posted Mon March 31, 2008 @ 10:08 PM Reply Well Put! n/t by Gino Mon March 31, 2008 @ 10:28 PM