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 Fraudulent Debit Card Use on 12/1/2006 @ 19:41 p.m. @ a Staples in Brooklyn
Posted Mon December 11, 2006 1:49 pm, by Christina W. written to Citibank N A
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On Friday, 12/01/2006, at 19:41 p.m. a fraudulent debit was made to my account in the amount of $1,051.19 at a Staples (office products) store somewhere in Brooklyn, but no one at Citibank seems to know which one? As soon as I noticed that a fraudulent purchase was made, I called your Debit Card Fraud Department at (800)647-5344 and informed them. They, in turn, told me that there was a problem and they would investigate. It is now 10 days later and Staples has my money, since Citibank cares more about Staples than it does about its own customers. Staples allowed a fraudulent purchase to be made without asking for identification and now I'm out $1,051.19. I was in Mt. Pocono, PA on Friday, 12/1/06 - not "somewhere" in Brooklyn.
I would like Citibank to return my $1,051.19 that Staples fraudulently debited my account for, as soon as possible, so I can pay my genuine debts.
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