Wanting to open up an on-line savings account.

To me it sounds like you need to request your credit report. As fas as
I know Citi pulls your credit, for any kind of business you want with
them. Good Luck.

It sounds like you need to order a copy of your credit report and see
what's going on.

Emigrant bank is a bank I use and they have a very good rate on
savings accounts I think they're up to 4.98% now.

Is there a reason why you've chosen Citibank? Can't you use another
bank?

as a banker, i prefer local banks to national chain banks. The rates
are actually pretty compairable, they offer the same services, and
usually smaller local banks have involvement in the local community.

It sounds like what you need to do is to first get a regular saving
account and then after a number of months, convert it to an online
account. It also sounds like you have a credit problem if you were
denied because of TransUnion. The bank is not required to give you the
reasons, but TransUnion is, since they issued the report. You can find
out how to contact them at
http://www.transunion.com/corporate/personal/creditDisputes.page.

In addition, you should probably find out what all the credit agencies
are saying about you. That IS your legal right, as mandated by the
Federal Trade Commission (FTC). You are entitled to one free credit
report each year. The only website, certified by the FTC, for this is
at www.annualcreditreport.com. For more information, go to the FTC's
website at http://www.ftc.gov/freereports.

Every bank now pulls a credit report. It may be something as simple
as a variation of your name on the report or how many times you've
applied for credit recently. Somewhere in that letter it should tell
you (and if it doesn't it's still within your rights) that you can
request in writing the details of why your request to open an account
was denied. I think you have 60 days from the date of the letter to
do so.

Check out creditinfocenter.com or creditboards.com. Banks do a lot of
weird things that people just aren't aware of until something like
this happens.

Trans Union is a credit reporting agency. Banks rely on credit
reports to determine whether the potential customer is a good credit
risk, whether it be for actual credit or banking services. What the
letter you received is saying is that there is something on your Trans
Union credit report that shows you are a bad credit risk.

At this point, you need to find out what's on that credit report. Go
to Trans Union's website and request a copy of this report. (If this
is your first credit report this year, it should be free.) I would
also get credit reports from the other two major reporting agencies:
Experian and Equifax. (These should also be free.) You need to check
what's on your reports; the item(s) could be valid or not. Also, find
out what your credit score is as this could play a part in how the
bank determined your potential.