AAdvantage Debit Card

Posted Thu August 11, 2011 1:37 pm, by Gregory G. written to Citibank N A

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I opened a checking and savings account at a Citibank branch in Niles, IL. The rep I dealt with (Rashid) advised me that I would be able to get an AAdvantage debit card with the account I opened. He even showed me a pamphlet that let me choose whether or not I wanted to upgrade to the Premier card that gives 1 mile for every dollar spent. I called Customer Service to confirm that I was upgraded to Premier and they advised me that I can't get the AAdvantage debit card and that I have to settle for the Thank You Rewards card that I don't want.

I also read online that people are still able to use their AAdvantage Debit Cards.

is this how new customers are treated?

I would like for Citibank to issue me an AAdvantage debit card since they are still in circulation.

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Re: AAdvantage Debit Card by KenPC Posted Fri August 12, 2011 @ 2:37 PM The fact that they are in circulation does not imply that they are still offered. Silver half dollars are still in circulation, but you can't go to a bank or the Fed and demand one. Reply Re: AAdvantage Debit Card by Gregory G. Fri August 12, 2011 @ 3:02 PM