Billing scam

Thank you for everyone's ideas. I have resolved the issue thanks to
planetfeedback.com

Does your package include internet? They raise the monthly rental fee
every year I believe. The last time our bill went up, it was because
of that fee increase.
If you want the current promotion, all you have to do is call and ask.
Or tell them your thinking about canceling their service and going
with DirectTV because its cheaper. My husband does it all the time.
The last time he did it, we were paying $230 a month (ridiculous, I
know, but he has to have his HD channels) after the promotion ended.
One 5 minute call later and we were paying $160 a month for the same
package. Check everything on your statement too. We were being charged
for 2 cable routers when we only have one, and they ended up crediting
us almost $200 for it.

what does your contract state?


and yes, some promotions DO last longer than a year. it's in your
contract.