GREAT COMCAST SERVICE

Posted Mon March 5, 2007 2:06 am, by Stephanie W. written to Comcast Corporation

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I want to let you know what an excellent job you did Saturday Night March 3rd resolving my situation when I screwed up installing my new DVD/VCR.

I had reconnected everything wrong and pressed a button. The nice CSR helped me figure out what I did wrong and we got it up and running.

I also got excellent help from sales while I arranged to pick up a DUAL TUNER DVR.

Unfortunately I can't find the paper where I wrote down the names. Please contact me so I can give you more specific information and you can be sure to let the employees that handled my situation know they did a great job.

AND THANK YOU FOR FINALLY ADDING SOAPNET!

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Re: GREAT COMCAST SERVICE by Gino Posted Mon March 5, 2007 @ 9:59 PM What a great letter! Though I'm not a soap opera fan, it IS nice to let them know that offering is appreciated. Sounds like Comcast has turned around in the customer service area since I was originally with them. I hope they keep up the good work. Reply Re: GREAT COMCAST SERVICE by TwinkleToes Posted Mon March 5, 2007 @ 1:49 PM Great letter! Thank you for taking the time to let Comcast know that you appreciate their services. :) Reply I agree! by PaintedLady Mon March 5, 2007 @ 2:03 PM And that folks... by TwinkleToes Mon March 5, 2007 @ 5:44 PM Re: GREAT COMCAST SERVICE by Blackrack Posted Mon March 5, 2007 @ 11:31 AM Ah, I don't think live would be worth loving without the SoapNet... Great letter! I know that this company will be glad to hear about a job well done. Reply Re: GREAT COMCAST SERVICE by (Join Me for Compliment Week!) SiouxFan Posted Mon March 5, 2007 @ 11:28 AM Thanks for letting them know they are doing a job well done! Awesome letter! Reply Re: GREAT COMCAST SERVICE by PaintedLady Posted Mon March 5, 2007 @ 9:53 AM Great letter, it's nice to know they were so nice in helping you through a frustrating situation. Reply Re: GREAT COMCAST SERVICE by Venice Posted Mon March 5, 2007 @ 4:09 AM Great letter!!! Reply