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billing & service

Posted Mon May 21, 2001, by jerry j. written to Consumer Cellular

Write a Letter to this Company


I'm writing with this complaint because of a problem I recently encountered with your company. I thought someone should know about it. I'm quite furious about this.

I signed up for cellular service in feb. the service never did work despite repeated calls to theie service dept,
the last call they said to send the phone back and they would credit me. since then i have received two bills for service i never received, plus they were unable to get working..
they refuse to do anything about these charges..

Even though I've never done business with your company, I feel my input is valuable to you. The reason I chose to do business with you this time is because I was attracted by your advertisements.

No matter what the outcome, I definitely won't be a repeat customer. Will I recommend your company to people I know? Definitely not.

Here's what I'd like consumer cellular to do: I think i should be refunded the amount i have paid, since service was never accomplished.

I hope you can settle this problem in a timely and professional manner. I look forward to a personal response in 10 business days.


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by LEONA Posted Mon May 14, 2012 @ 12:27 PM

I JUST RESENTLY GOT MY NEW CELL PHONE AND NEW SIM CARD.I JUST GOT MY
NEW CELL NUMBER 252-646-6527,I JUST WANT TO CONNECT MY NEW NUMBER TO
MY NEW CELL PHONE.THEY SAID I CAN'T CONNECT MY NEW CELL PNONE YET
UNITL I GET THIS OTHER ACCOUNT CLEAR.ACCOUNT:100894546 IS NOT MY
ACCOUNT THIS ACCOUNT IS RICHARD T OZAKI ACCOUNT,WHY IS THIS ACCOUNT
UNDER MY NAME IN THE FIRST PLACE.RICHARD T OZAKI DIED JAN.27,2012.ALL
I WANT IS TO CONNECT MY NEW NUMBER ONTO MY NEW CELL PHONE.TY

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