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February 12,2008 CO 638 W Flight
Posted Fri February 22, 2008 5:19 pm, by ALLEN G. written to Continental Airlines
Write a Letter to this Company
My wife and I purchased a condominium in Coral Gables,Florida and commute their fairly often.My wife who has restless leg syndrome and is very anxious about flying and I boarded flight#CO 638W scheduled to leave 7:50 PM on February 12 from Newark International Airport to Miami.I left 2 hours early,braved rush hour traffic, and arrived at the gate on time after being told by Continental that the flight would be leaving on time.My wife and I boarded the plane around 7:30PM.We sat in the plane on the ground for 4 1/2 hours and only received water.My wife and I are very upset and have soured on flying with you.We have a Chase Continental credit card.I am grateful to the pilot whose skill was fantastic.However,he should have kept us better informed about the delays.I feel that your operators should have notified us to come in later. The airline should have accommodated us better once we were stuck on the plane.
I feel Continental should more truthful when there are scheduling problems.I feel some type of compensation should be meted out.
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