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 THE FLOORING ISN'T REALLY A SAFE
Posted Wed August 1, 2007 1:03 pm, by Phyllis d. written to CVS
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I was in your store in the Meadowbrook Shopping, on Warwick Avenue; Warwick, Rhode Island, and while I was walking with the carriage' my left foot gave way. If I didn't have the carriage to hold on to; I would have fallen. I told that to the manager on duty, and also another employee. None appologized at all. They both told me that the upgrade on the floor was there for two years, and there isn't anything the store could do.Later I was walking in the front of the store, and I noticed the samething in front of the magazine shelves was also an upgrade in the floor. The rug looked like it was replaced. I've been shopping sin that store opened, and there waasn't an upgrade in the floor.This should be corrected before someone falls, and break a leg, or arm, or even a hip, and it will be your biggest expense.When I walked on the upgrade on your store floor; it felt like heavy padding, and not part of the cement flooring.
You should try to make the store safe for the customers, because they will keep your business' going, and I lnow you don't want any law suites, also if the state inspectors go into any of your stores, because this isn't corrected. Your stores will be shut down til it is corrected.
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by Angelic Princess:) Posted Thu August 2, 2007 @ 8:15 PM
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The way you word it, to me, makes it sound like you got a cramp or
something in your left foot and you kind of fell. And Phyllis? Its
suits... not suites.. The stores will be shut down? O darn, I need to
rush to CVS to make a return then!
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by GryphonsKeeper Posted Thu August 2, 2007 @ 2:07 PM
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from the Chili lady...
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by MA Loper Posted Thu August 2, 2007 @ 11:41 AM
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Well don't you know that's how they're doing floors in businesses now.
I mean, after Michelle complained to the Jolly Roger Hotel that her
son broke his nose when he fell on the floor.
Have to make floors more safe for clutzy people to fall on!
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by rickrooney Posted Thu August 2, 2007 @ 11:40 AM
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Did you ever think that all these problems that you seem to have have
only one common denominator? That unifying similarity is that they
all involve you.
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by Ms. Me Posted Thu August 2, 2007 @ 10:51 AM
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This is your most sensible letter to date. I.. well, I almost agree :(
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by Peregrina Posted Thu August 2, 2007 @ 1:13 AM
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For Phyllis, this is actually an OK letter. I'm sure we've all caught
our heels on rough patches of floor or the edges of rugs. I'm not
saying it's worth a letter, but considering some of the gems she has
sent through, this is positively great.
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by Retail G Posted Thu August 2, 2007 @ 12:36 AM
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But the OP is really a moron.
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by Gino Posted Wed August 1, 2007 @ 10:57 PM
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Phyllis,
The floor went for Accupuncture and had a panic attack when you
stepped on it. Luckily cvs has a good health plan.
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You seem to have problems EVERYWHERE you go and with EVERYONE you
encounter. May I suggest that you lock yourself in your house and
become a hermit. Turn off your phone and cable, your electric and
your gas. As a matter of a fact cut off any services that you have
ESPECIALLY Internet, that way you can just sit in your house, and you
will finally have nothing to write about or threaten to sue about,
because you won't see anyone or use any services.
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I'm guessing by "floor upgrade" she means a slight elevated area of
the floor. I've seen them now and then, it's no big deal. The
upgrade typically is just an inch or two tops, and it's not like it's
"sudden": It's more of a slope to a plateau.
I also assume the state doesn't have a problem with this sort of thing
-- I can't think of it being a code violation.
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by Jeffrey Posted Wed August 1, 2007 @ 3:31 PM
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I'm not sure I understand. What's a floor "upgrade"?
I assume that you mean that the floor was damaged in some way? And
needing to be replaced?
Just because someone's "left foot gave way" does not mean that the
floor is dangerous. Phyllis, I know that you have a disability
(http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id
=%0A233641), but I'm not sure what kind. I don't have any specific
disability that would affect my ability to walk, and I've had times
when I've stepped "wrong" and have fallen down.
Or, maybe, the floor is damaged.
If there really is damage to the floor, it's dangerous, and the
manager ignores the situation, why not contact a state/county/city
inspector? They're in a position to make a determination of safety.
On the other hand, plenty of people trip over their own feet, sue, and
win even though the flooring was perfectly fine.
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Maybe the flooring *is* "a safe" and they've got stacks of cash under
there!! O_o
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