HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





false advertising

Posted Sun June 21, 2009 9:52 pm, by Mardelle L. written to CVS

Write a Letter to this Company  |  Rate this Company


In to-days Sunday paper you advertised your CVS Spectravite vitamins at buy one,get one so I made a point of going by my usual CVS to get four bottles to share with my daughter. We use the Spectravite Cardio Health vitamin. But it was really no surprise when there was only ONE bottle on the shelf!! The clerk looked in the storage room but found no other. Later to-day I went by another CVS and it was the same thing. ONLY ONE BOTTLE on the shelf!! This is really nothing new since the same thing happened during the sale a couple months ago, each store had one bottle and one of these stores was your new ones grand opening!!Whats going on? Is this the old bait and switch??? I am a loyal customer to CVS but really this is too cut and dried to be a coincidence!!I might expect this of some companies but not my CVS. I trust you with my prescriptions. Need I say more??

If you are going to advertise please let it be honest.I am a senior citizen, almost 80 yrs, and I depend on you and I love my pharmacist. They are so kind and caring.


Reply



Log In/Create an account | 17 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by PsychoSekc Posted Wed June 24, 2009 @ 12:22 PM

Being that I work in a pharmacy, whenever vitamins go on "buy one get
one free" sale, they sell like hot cakes. They're usually gone by the
middle of the week and it's not uncommon for the other stores in the
area to be out as well because people will drive to the nearest
location should one store be out of them. Next time this happens, you
should ask to speak to the manager to see if he/she will sell you the
one bottle for a cheaper price and/or ask for a rain check.

Reply
by Zan Posted Tue June 23, 2009 @ 11:13 AM

just got busted for selling expired items. You may have been better
off not purchasing what would have been a few months' supply of
vitamins there :)

Reply


ooo thats something worth checking when you buy your pills n/t by PepperElf Wed June 24, 2009 @ 12:17 AM

by Retail Veteran Posted Mon June 22, 2009 @ 9:22 PM

Having worked in retail for over 20 years I can tell you that the
Sunday ads are made up weeks or even months in advance. Sometimes the
manufacturer doesn't send enough (or any) product for the sale. These
things happen sometimes. You should have talked to the manager and
they could have told you when the next delivery was scheduled. I don't
know if CVS offers rainchecks but you could have asked.

Reply


Then it's a poorly managed system by RedheadwGlasses Tue June 23, 2009 @ 1:41 PM


unless they do order enough and people still buy it up by PepperElf Tue June 23, 2009 @ 6:31 PM


True by RedheadwGlasses Wed June 24, 2009 @ 12:36 PM

Rainchecks by Harleen Tue June 23, 2009 @ 2:30 PM

by Donno Posted Mon June 22, 2009 @ 12:15 PM

are expensive, so it is possible that when they go on sale for 50%
off, the bottles disappear quickly.

This isn't bait and switch at all. That is a different concept.

Reply

by PepperElf Posted Mon June 22, 2009 @ 11:31 AM

it's not.

they had the item, it was even there when you showed up.... they just
didn't have enough to cover what you wanted.

Since you wanted 4 bottles, I am sure that many other customers also
wanted 4 bottles and took them.

Heck, if 10 people came in all wanting at least 4 bottles... that's a
minimum of 40 being purchased.



besides... you really shouldn't be buying vitamins in bulk like that.
they have an expiration date and the chance that you go through all 4
bottles before they expire is rather slim.

Reply


She was going to share them with her daughter by Venice Mon June 22, 2009 @ 4:31 PM


even with sharing, running out is not "bait and switch" it's just "as supplies last" n/t by PepperElf Mon June 22, 2009 @ 5:25 PM


I know it's not bait and switch by Venice Mon June 22, 2009 @ 5:33 PM


a lot? by PepperElf Mon June 22, 2009 @ 8:28 PM

by Jo23 Posted Mon June 22, 2009 @ 2:25 AM

Could you have gotten a rain check? Did anyone offer to find out when
more would be in? Hopefully they can give you a raincheck and you can
purchase your vitamins at the sale price when more come in.

Reply

by Nate! Posted Sun June 21, 2009 @ 11:09 PM

I don't think its false advertising. If you were attracted to the
item, surely many others were interested in the sale as well. They do
not have an endless supply, so they may have sold out. The Sunday
circular sale likely continues for a week, so wait and see if they get
more in during the week. Odds are they get a truck at some point.

This is not bait and switch. They had one on the shelf, so it is
perfectly legal. It would only be bait and switch if they advertised
one item, and did not intend on selling it AT ALL for that price, but
instead offered you a higher priced alternative.

Reply




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2010 © All Rights Reserved PlanetFeedback.com | Web by Cicada