|
|
 Staff attitude
Posted Sun March 16, 2008 11:04 pm, by Carol S. written to CVS
Write a Letter to this Company | Rate this Company
Your TV ads showing the helpful and caring staff of CVS makes it obvious that no one in CVS management has ever been in one of their stores.
I have been in several CVS stores and the employees, including the pharmacists, are rude and act annoyed when they're asked for help
Cut out the deceptive TV ads. Train your staff in good customer service,
 Reply
| Log In/Create an account | 8 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
|
Guess I'm lucky here, the one we have here has nice employees and in
fact one manager did bend over backwards to help me find some sale
items. She didn't have to but insisted and didn't stop until she found
them herself.
Reply
|
|
|
|
|
|
|
"deceptive" and "tv ads" is redundant.
Reply
|
|
|
|
|
by Steve-Oh Posted Mon March 17, 2008 @ 11:30 AM
|
|
|
NOT singing and dancing like I once saw in a commercial.
I have been to many CVS stores, and for the most part I have been
very happy with the way I was treated. I am always impressed by the
cleanliness of the stores, too. I don't think it's unusual for any
business to portray their employees as happy and productive. I know
if someone shot a commercial where I work, they wouldn't want to
capture the stress, usual office politics, etc. that go on in a real
workplace.
Reply
|
|
|
|
|
|
|
|
|
by Gino Posted Mon March 17, 2008 @ 3:56 AM
|
|
|
Very few TV ad's annoy me, but for some reason, all the CVS pharmacist
ads that portray isolated cases of going way beyond the norm for
customers, as being universal do annoy me to no end. Does anyone
believe for one second, a pharmacist acually visiting a patient's home
to split pills, discuss dosing schedules etc.?
They just switched to "ordinary miracle" cartoons to convey the same
dribble.
I went in to check prices on two drugs, and after having me wait for
an hour (they were very busy), they said "We can't do that until you
transfer your scripts and give us your insurance information" I had to
speak to the manager to finally get the information. I've had wisdom
teeth pulled with less trouble.
It would be interesting to see what they have to say.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this
