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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Poor customer service from people I can't even understand!
  2. this is how to ruin a relationship with customers
  3. Dell Allows Employees to Mislead Customers!
  4. Dude, You Screwed Up and Bought a Dell
  5. Please don't send me a sorry letter like that again.....Unhappy Dell customer response to CEO's last letter.
  6. Dell stealing from me and I can't get through to a helpful soul.
  7. Requesting Help from Michael Dell
  8. Thanks for FORCING us to buy Vista-Only machines....
  9. Refusal to Honor Dell Warranty
  10. Dell Disappointed My Ten Year Old Niece
  11. Dell, PLEASE resolve this issue!
  12. Dell Computer Order Fiasco
  13. Nightmare with Dell's Product & Customer Service
  14. Very Dissatisfied Dell Customer
  15. Dell Laptop Screen Cracked upon gentle, closing on new computer
  16. Why Doesn't Dell Care About its Customers?
  17. Dell Support Nightmare!
  18. Poor Customer Service
  19. Angry About Bad Experience with Dell
  20. Dell Lost a Customer Over Someone Who Couldn't Speak English!
  21. New purchase may be last from Dell
  22. Ineffective Customer Service - Lies and Pretense
  23. Fire Caused by Dell Adapter
  24. I Dont Want Dell To Send Me A Condescending Response--Just Change Their Policy!
  25. Customer Care


Top 75 Companies
The selection and placement of profiles on this page were determined automatically by a computer program.

  1. Citibank N A
  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
  7. McDonald's
  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
  11. Capital One Financial
  12. T-Mobile USA, Inc.
  13. Home Depot, Inc.
  14. Comcast Corporation
  15. Target
  16. American Express Credit Cards
  17. Chase Bank
  18. Tracfone Wireless, Inc
  19. PlanetFeedback
  20. Wal-Mart
  21. Burger King
  22. Circuit City
  23. Wendy's International, Inc.
  24. DirecTV, Inc.
  25. Dish Network (Echo Star)
  26. Apple Computer Inc
  27. Washington Mutual
  28. Verizon Local Telephone (and FIOS)
  29. Target Corporation
  30. Pizza Hut, Inc.
  31. Delta Air Lines
  32. Starbucks
  33. Walgreen's
  34. HSBC Bank USA
  35. United Airlines
  36. Applebee's International, Inc.
  37. American Airlines, Inc.
  38. Juniper Bank
  39. Verizon Internetworking (DSL)
  40. US Airways
  41. Taco Bell
  42. Amazon.com, Inc.
  43. Kentucky Fried Chicken
  44. Nextel Communications
  45. Subway (Sandwich Shops)
  46. Olive Garden
  47. Office Depot, Inc.
  48. Lowe's
  49. United Parcel Service
  50. Nordstrom, Inc. - Department Stores
  51. CVS
  52. Wells Fargo
  53. Kmart
  54. Time Warner Cable
  55. Blockbuster, Inc.
  56. Red Lobster
  57. Toys R Us
  58. Ford Motor Company
  59. Microsoft Corporation
  60. Discover Card
  61. Charter Communications
  62. EBay
  63. Pepsi-Cola
  64. Macys.com
  65. Hewlett-Packard Company
  66. JCPenney Company, Inc.
  67. Sears.com
  68. MBNA
  69. Vonage
  70. Chili's
  71. BellSouth Telecommunications
  72. Outback Steakhouse
  73. Victoria's Secret
  74. Nabisco, Inc.
  75. Maytag Corporation

Dell Computer Corporation
www.dell.com

One Dell Way
Round Rock, Texas
78682

888-560-8324
Contact Form
Wikipedia


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
The name Dell may be synonymous with "direct," but the computer giant has a more diverse approach to the market these days. The world's #1 direct-sale computer vendor provides a broad range of computer products for the consumer and enterprise markets. In addition to a full line of desktop and notebook PCs, Dell offers network servers, workstations, storage systems, printers, projectors, and Ethernet switches. The company also markets third-party software and peripherals. Dell's growing services unit provides systems integration, support, and training. The company announced plans to begin selling through retail stores in 2007.


Sub Sectors
Here is a list of popular letter topics for this company.
» Assembly: 0.6%
» Customer Service: 60.75%
» External Components: 0.75%
» Features: 0.45%
» Internal Components: 3.58%
» Other: 10.6%
» Performance: 3.73%
» Price/Value: 2.09%
» Quality: 4.63%
» Reliability: 5.97%
» Serviceability: 3.58%
» Software: 1.34%
» Upgrade Capablilities: 0.75%
» Usability: 1.19%


Last 5 Letters
Here is a list of last 5 letters for this company.
Dell.ca overcharges customer and request return of laptop after VISA card company reverts the overcharge amount
by Ernie Y. of Scarborough, Ontario written to Dell Computer Corporation Posted Wed October 28, 2009 10:47 pm
2 replies, Last Updated: Thu October 29, 2009 2:55 pm

Hi Mr. Rollins,

I purchased a Dell laptop from Dell.ca in August and successfully applied a coupon CAD$170.00
I got an email comfirmation with everything correct. However, when the credit bill come, extra CAD$192.10 (inlcudes 13% tax) was charged to my credit card. Dell.ca overcharged me. When I called the Customer Service, I am ignored. I paid using my VISA card via paypal.ca Similarly,...

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Reliablity and Quality Issue of Dell Inspiron 1525 Special Edition
by Michael H. of Warminster, Pennsylvania written to Dell Computer Corporation Posted Tue October 27, 2009 12:59 pm
2 replies, Last Updated: Tue October 27, 2009 6:19 pm

I have been a user and customer of Dell products for over 10 years now. My last Inspiron 1150 had a hard drive crash last year and I lost everything and was unable to restore any data. As irritated as I was, I went ahead and gave Dell another chance by purchasing a Dell Inspiron 1525 Special edition in June, 2008. As of yesterday, the system has constantly been crashing upon startup and I...

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what ever happened to Michael Dell listening to his customers? quote from FISCAL YEAR 2009 IN REVIEW
by Catherine H. of Louisville, Kentucky written to Dell Computer Corporation Posted Fri October 23, 2009 8:35 pm

I bought a Dell XPS 1330 laptop last December for $1200+. Why would any computer at that price blow a motherboard within 9 months? It was rather DEAD, so I called for support. The rep said its the motherboard. I'll send packaging for you to ship it back to us. He's trying to keep me calm and tells me everything is taken care of, the shipping, fixing it since it is still under 1 year warranty....

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rude people
by Ann L. of LaSalle, Michigan written to Dell Computer Corporation Posted Thu October 8, 2009 1:11 pm
1 replies, Last Updated: Tue October 20, 2009 7:53 pm

My computer hard drive crashed. I called Dell. I was told I had to buy a flash card to back my files on and I would be called back the following day to tell me how to do it. Next day came and went, no call. I called the following day. That person ran some tests. I was on the phone 3 hours. couldn't find out what was wrong. Next day it was the same story. After 3 days of about 3 hours of...

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Account Closure and Lost Business
by Edward P. of Dorchester, Massachusetts written to Dell Computer Corporation Posted Mon October 5, 2009 10:43 pm

I have never been so insulted by a company before until today!

Let me tell you a little story. I have been a cardholder with you for over two years. I have purchased two laptops from you and have been a really good paying customer. I had decided to purchase a flat screen tv and a home audio system through Dell.com and once the order was submitted, I received an email stating that my...

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