| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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The name Dell may be synonymous with "direct," but the computer giant has a more diverse approach to the market these days. The world's #1 direct-sale computer vendor provides a broad range of computer products for the consumer and enterprise markets. In addition to a full line of desktop and notebook PCs, Dell offers network servers, workstations, storage systems, printers, projectors, and Ethernet switches. The company also markets third-party software and peripherals. Dell's growing services unit provides systems integration, support, and training. The company announced plans to begin selling through retail stores in 2007. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Assembly:
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0.58%
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» Customer Service:
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60.37%
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» External Components:
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0.72%
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» Features:
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0.43%
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» Internal Components:
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3.6%
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» Other:
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10.37%
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» Performance:
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4.18%
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» Price/Value:
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2.16%
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» Quality:
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4.61%
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» Reliability:
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6.2%
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» Serviceability:
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3.46%
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» Software:
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1.3%
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» Upgrade Capablilities:
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0.72%
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» Usability:
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1.3%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Worst Customer Experience I have ever had |
by Christopher C. of South Portland, Maine written to Dell Computer Corporation Posted Fri March 19, 2010 11:40 pm
1 replies, Last Updated: Sat March 20, 2010 11:19 am |
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Dealing with Dell Customer Service is the worst experience I have ever had in my lifetime. Anytime I call for anything, after being handed off to several different area's, and having to reexplain my problem each time, I am forced to hold for well over 45 minutes each time. The customer service representatives are all in the Philippines and do not speak or understand English well at all. I just...
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Whats the problem? |
by Larry W. of El Cajon, California written to Dell Computer Corporation Posted Wed February 17, 2010 4:59 pm
2 replies, Last Updated: Thu February 18, 2010 2:47 am |
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I'm a new customer to Dell. I placed an order on Jan. 25,2010 with an est, delivery date of 02/11-10. Received notification delayed till 02/18/10 with the quote from Dell staing "They were confident of meeting this new date". Then another e-mail for a 3rd delay now stating delivery of 02/25/10. I called their number got transferred 7 different times taking over an hour only to be told...
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Consistently poor experience with Dell, from beginning to end |
by Don M. of Stockertown, Pennsylvania written to Dell Computer Corporation Posted Fri February 12, 2010 8:53 pm
1 replies, Last Updated: Tue February 16, 2010 12:43 am |
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Dear Dell,
I am writing to let *you* know that *I* know that you are selling crap disguised as computers. The Enter key on my keyboard just broke. It wasn't mistreated, it simply stopped working. This is no surprise at all, as I have had several previous experiences with the shabby quality of this POS. Due to the way I was treated in my first year, I now take every opportunity that arises...
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Dell 1737 DPC Latency Issues |
by James H. of Lancaster, Texas written to Dell Computer Corporation Posted Thu February 11, 2010 8:34 pm
2 replies, Last Updated: Sun March 14, 2010 8:01 am |
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I purchased a Dell Studio 1737 laptop from Dell about 4 months ago. I'm a producer, Studio Engineer, and rapper and I purchased this laptop from Dell to use strictly for Studio work. I'm very Disappointed! My first laptop was a Dell, and it served far beyond it's life expectancy with no issues, so when I was in the market for a new computer I went to Dell first. They let me down majorly. The main...
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Very unhappy with my laptop |
by john b. of snohomish, Washington written to Dell Computer Corporation Posted Sun February 7, 2010 2:10 am
1 replies, Last Updated: Sun February 7, 2010 11:25 am |
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I purchased an inspiron 9400/e1705 from dell 1 year and 2 months ago. From the beginning it has caused me nothing but pain. When I received it, they did not ship the whole package. It was missing the TV card, and this took several calls to get resolved. After that the battery was dead, and would only last 20 minutes or so. Calling support was nightmare since they said it was fine, and wanted...
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SHARED LETTERS 
