| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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The name Dell may be synonymous with "direct," but the computer giant has a more diverse approach to the market these days. The world's #1 direct-sale computer vendor provides a broad range of computer products for the consumer and enterprise markets. In addition to a full line of desktop and notebook PCs, Dell offers network servers, workstations, storage systems, printers, projectors, and Ethernet switches. The company also markets third-party software and peripherals. Dell's growing services unit provides systems integration, support, and training. The company announced plans to begin selling through retail stores in 2007. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Assembly:
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0.52%
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» Customer Service:
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59.43%
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» External Components:
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0.65%
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» Features:
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0.39%
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» Internal Components:
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3.77%
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» Other:
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10.14%
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» Performance:
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4.94%
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» Price/Value:
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1.95%
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» Quality:
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4.68%
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» Reliability:
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6.37%
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» Serviceability:
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3.9%
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» Software:
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1.43%
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» Upgrade Capablilities:
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0.65%
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» Usability:
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1.17%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Customer service |
by . of , written to Dell Computer Corporation Posted Mon January 30, 2012 12:00 pm
5 replies, Last Updated: Tue January 31, 2012 7:32 am |
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I am done with dell I will never buy another dell. If I can not hear an english voice that I understand at the other end of the phone when I am in dire need of assistance than I do not want to continue services that do nothing but frustrate me into writing in a complaint.
Dump there cheap forien phone lines and use an american company. I pay top dollar for my computers, and service agreement....
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Poor customer service when trying to resolve a problem |
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by Wayne P. of Independence, Missouri written to Dell Computer Corporation Posted Fri January 27, 2012 1:56 pm |
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I have tried to write this letter several times. I will suffice it to say that I am furious about the customer services I received when trying to make a purchase from Dell. I am perplexed as to why I spent over 3 hours on the phone to resolve an issue only to be told that the person I need to speak with is away, guaranteed my call would be returned with in 30 minutes (it never was), how much the...
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very dissatisfied customer |
by michele h. of sarasota, New York written to Dell Computer Corporation Posted Fri January 13, 2012 10:43 am
2 replies, Last Updated: Sat January 14, 2012 10:37 am |
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I ordered a Dell Inspiron 15R on Dec 9th. It arrived around Dec 16th. It worked for 3 weeks and then the motherboard went. I contacted Dell support and was informed it would take 5-7 days plus another few days for a tech visit. Now I'm told it will be 2 weeks as the part is backordered. I called Dell support and told them I cannot wait 2 plus weeks. I asked for a replacement to be overnighted to...
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Technical support fails to do their job |
by Linda A. of La Grande, Oregon written to Dell Computer Corporation Posted Wed January 11, 2012 2:07 pm
1 replies, Last Updated: Wed January 11, 2012 2:41 pm |
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I wrote a letter about this issue several days ago and have had no response.
I am furious over the way I have been treated by Dell Technical support.
First of all, I can't understand one word they say. That is annoying. They are all very pleasant but not competent. I talked to so many of them that I forgot how many and every single one had a different fix for the computer, all...
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Horrible cutomer service |
by Jason P. of West Palm Beach, Florida written to Dell Computer Corporation Posted Tue January 10, 2012 10:30 am
4 replies, Last Updated: Tue January 17, 2012 10:43 pm |
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I bought a Dell computer from another individual. I put in a transfer of ownership request on 12/17/11 using the recommended online form. I was told I woudl receive an email and a response within 15 days. It has now been well over 24 days and I have no response. I have called customer service multiple times to see what the status of the transfer is and all I get is transferred an average of...
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SHARED LETTERS 
