I signed up for DirecTV at the beginning of January, 2012. During the sign up process, I selected the "Choice Ultimate" package. As I followed the set up process, I found myself at the "Select Your Receivers" section. In total, I wanted three receivers. 1) An HD-DVR Receiver, which, according to the order form offers the following: HD, DVR, WH, 3D, VOD; 2) A DVR Receiver,...

Directv charging for HD Access. When I signed up for Directv I was told that I would not be charged for HD Access. I have just noticed that I had been being billed for the last 5 months that I am being billed for HD Access. I called up and they told me that since i was not enrolled in auto bill that is why I was charged. Well I was enrolled in auto bill. They say that they cannot go in and...

I signed up for the discounted service for 12 months. I got my first bill and it was double. I called and was informed that I had to ask for the rebate before installation. Because it was after installation it would take 6-8 weeks. So my payment will be double for the first two months. I think this is a scam and should be corrected.

Reduce my payment for the first 12 months like they...

We were watching TV when the screen went blank, and the DirecTV receiver power button would blink intermittently. I did the usual stuff (try to power down, disconnect receiver from wall for a few minutes, hit reset before and after powering down, removed access card, etc....nothing worked) Called their "help" desk. Got a person who was flipping through her troubleshooting guide, telling me to do...

It wasn't broke! So why did you have to go and "FIX" it.

Instead of black lettering against a while background, you decide to change the program guide to display white lettering against a black background. What sense does this make?

The black backround causes the pupils of the eyes to "constrict" in order to read the white lettering.

Why can't you just leave well...