When I first signed up with DirecTV, I was told by the representative that I could just cancel at any time. However, after 6 month of use, I moved to a condo were installing satellites dishes is dangerous and, thus, prohibited. I contacted DirecTV to cancel my account, but they then informed about an early cancellation fee, which I was supposedly told about and accepted in a "verbal...

A couple of weeks ago your company charged my debit card (without permission) And for that I will make it my fulltime job to see to it every former , current , and future customer knows how shady your company is.Right now I know you could careless but you will here my name for years to come.How you treat people like this and think you can get away with it is crazy.Well welcome to the first day of...

I didn't know that upgrading to a new box that I already had the insurance on would extend my service contract for 2 years. We sold our house and in trying to disconnect service Direct not only charged extra for this disconnect, they have an very involved system for mailing back the receiver box. So if your moving you have to disconnect before you are out of the house in order to get the mailing...

I have been a loyal Directv customer for more than 7 years. I always pay my bill on time and rarely complain. I have 2 DVR's in my home, one is a TIVO and one is a Directv DVR. The Directv DVR has had to be replaced and the TIVO has not been working properly for a while now, but you no longer had Tivo's to replace it with, so I just dealt with it.
Anyway, recently I was contacted by Dish...

I signed up to have direct tv installed in November 09 and the day it was supposed to be installed the tech went to the wrong address so even though that was not my fault it took 3 days to get another date for install so the rep said he would credit my account 58.00. They also said I could try it for 30 days and if I was not satisfied I could return the equiptment. When my first bill arrived a...