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wrong amount taken from checking account on or about the 15th of May9y |
by Stephen L. of Hermitage, Pennsylvania written to DirecTV, Inc. Posted Mon May 20, 2013 7:40 pm
2 replies, Last Updated: Wed May 22, 2013 1:26 pm |
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In April I called Directv customer service and told them I was having financial issues. After talking with the representative,they agreed to give me a $30 discount on my monthly until Oct.7th,2013. Prior to April's billing due date I called customer service again and ask the representative exactly what amount do I need to put in my account before the 14th of April. They said $136 & some...
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Ema |
by Erma M. of Phoenix, Arizona written to DirecTV, Inc. Posted Tue May 14, 2013 12:00 pm
6 replies, Last Updated: Wed May 15, 2013 1:33 pm |
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You are taking money out my account to pay somebody payment some one I don't know some Jessica in olive ST. or RD.I have call your office to complaint and all you give me a round a round and I am very annoyed I am in SSI. and that is all of my saving and you guys pull money out of my account ,I want you to understand that I never had direct tv. now I need my money put back in to my account don"t...
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Poor customer service |
by George O. of Roseville, Minnesota written to DirecTV, Inc. Posted Tue May 14, 2013 11:14 am
1 replies, Last Updated: Tue May 14, 2013 1:49 pm |
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Took a look at my 02/13/13 billing statement sometime in late February/early March to see what exactly I was being charged for. Noticed on that billing statement that I was being charged for an additional tv. I was charged for 4 tvs when I only had 3 tvs active. I looked at all of my prior bills to discover that I was being charged for this additional tv since my 03/13/12 statement. I called...
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damage claim already mailed and received by your company |
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by . of , written to DirecTV, Inc. Posted Mon May 13, 2013 12:00 pm |
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I am not going to go over the entire complaint since I have already mailed you my damage claim with photos, repair bids and specifics as to how it took place. I'm tired of doing this over the 4 phone calls and the mailing which someone signed for as H. Hurd.
I do expect a call very, and I repeat, VERY soon. If not, I will be contacting my local DA or ADA. You should be ashamed a customer,...
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High Billing |
by candy g. of manitowoc, Wisconsin written to DirecTV, Inc. Posted Wed March 20, 2013 5:58 am
5 replies, Last Updated: Wed March 20, 2013 3:56 pm |
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I made a complaint about billing for my second year. I agreee only to payment for what I was billed for the first year.
Start billing me for the first year price. Otherwise, I will cancel your service immediately. A complaint is also on file with the BBB and I have ont heard from you. Please responde and call me.
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