| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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20.16%
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» Email Customer Service:
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2.33%
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» Finance Charges:
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4.65%
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» Information Availability:
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1.55%
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» Other:
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38.76%
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» Overall Experience:
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13.18%
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» Phone Customer Service:
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3.1%
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» Price/Value:
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0.78%
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» Privacy:
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0.78%
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» Rates:
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5.43%
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» Sales Promotions/Coupons:
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4.65%
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» Staff Attitude/Knowledge:
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4.65%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Lowering Finance Charge |
by Andrea C. of Newark, Delaware written to Discover Card Posted Thu November 19, 2009 9:33 am
2 replies, Last Updated: Thu November 19, 2009 12:20 pm |
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I called customer service to asked to have my finance charge percentage rate lowered. I pay my bill on time, I pay at least double, sometimes more on my minimum payment, they have raised my credit limit twice this year (which I assume is a sign I am a good customer and risk) so I assumed that I would be able to request a lower finance charge rate. I spoke with Pam in the Delaware office (nice...
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Late Fee |
by Raymond D. of Ft Laudderdale, Florida written to Discover Card Posted Thu October 29, 2009 7:59 pm
4 replies, Last Updated: Fri October 30, 2009 3:37 pm |
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I have been a Card holder since 1987 and I was charged a late Fee. This is what happen for years I have received mailed statements and a few months ago I signed up for paperless and I would receive a E-Mail notification to go to their web site to receive my statement and I guess I missed the E-Mail so Today I called to ask for forgiveness for the late Fee because I cannot recall in all the years...
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Late Fee |
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by Raymond D. of Ft Laudderdale, Florida written to Discover Card Posted Thu October 29, 2009 7:51 pm |
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I have been a Card holder since 1987 and I was charged a late Fee. This is what happen for years I have received mailed statements and a few months ago I signed up for paperless and I would receive a E-Mail notification to go to there web site to receive my statement and I guess I missed the E-Mail so Today I called to ask for forgiveness for the late Fee because I cannot recall in all the years...
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Late fees incurred on my account by YOUR OWN automatic payment system |
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by Anders R. of Oakland, California written to Discover Card Posted Thu October 15, 2009 10:46 pm |
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In February, I set up automatic payments on my Discover card. Recently, I discovered that the automated system has been withdrawing from my checking account and paying my credit card bill AFTER the due date. The system has then proceeded to charge me late fees for its late payments, and more than double my APR.
I tried numerous times to call to resolve this, only to be forwarded to closed...
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options |
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by Michael E. of Layton, Utah written to Discover Card Posted Sun September 20, 2009 5:32 pm |
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A bankruptcy cost me $1200 and an administrative remedy will cost me $3000. Either way it's less than what I owe you. Are you willing to settle on $4500? Let me me know.
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SHARED LETTERS 
